Traditional workplaces spend a fair amount of effort mentoring and training their workforce as a way to increase the quality of their work and their job satisfaction. Does mentoring crowd workers also increase the quality of their work? How can one mentor the crowd workforce? These were the questions we tried to tackle this weekend at the Crowd Camp Workshop at CHI.
First we approached these questions by setting up a task that we thought people could improve through mentoring: slide design. We asked Mechnical Turkers to help us improve the design of a set of three slides (which we purposely created to look really ugly). We provided Turkers with a set of guidelines for well-designed slides that included tips on color, graphics, text, etc. We then gave each Turker a slide to improve.