Comments on: Free customers make free markets http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/ Same old blog, brand new place Fri, 29 Aug 2008 05:25:28 +0000 http://wordpress.org/?v=2.5.1 By: Companies are users too « Pen.sieve.ity http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-27622 Companies are users too « Pen.sieve.ity Tue, 19 Feb 2008 13:13:10 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-27622 [...] Doc Searls Weblog · Free customers make free markets [...] [...] Doc Searls Weblog · Free customers make free markets [...]

]]> By: Doc Searls http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4491 Doc Searls Fri, 02 Nov 2007 22:36:55 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4491 Thanks, Matt. Good points all. I want it to happen in my lifetime. Since I'm already 60, you can understand my rush. :-) Thanks, Matt. Good points all. I want it to happen in my lifetime. Since I’m already 60, you can understand my rush. :-)

]]> By: Matt Blass http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4474 Matt Blass Fri, 02 Nov 2007 20:21:41 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4474 To me, it's less a question of 'if it takes', but 'when will it take'? Right now, users think they want more control. Companies who have the control think they don't want to lose that control. But as you say, it's actually about relationships. Control is a phantom illusion that rarely empowers except in an environment of oppression. If users are being oppressed, then control will improve the environment, but what we really want is empowerment through flexibility and friendliness. We want the freedom to interact, the flexibility to adjust, and the connection of mutual benefactors. That to me is inevitable. I'd just prefer that inevitable future happen sooner than later. Free users! To me, it’s less a question of ‘if it takes’, but ‘when will it take’? Right now, users think they want more control. Companies who have the control think they don’t want to lose that control. But as you say, it’s actually about relationships.

Control is a phantom illusion that rarely empowers except in an environment of oppression. If users are being oppressed, then control will improve the environment, but what we really want is empowerment through flexibility and friendliness. We want the freedom to interact, the flexibility to adjust, and the connection of mutual benefactors.

That to me is inevitable. I’d just prefer that inevitable future happen sooner than later.

Free users!

]]> By: Doc Searls http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4444 Doc Searls Fri, 02 Nov 2007 15:54:04 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4444 Russ, I don't mind frightening the horses. Also, "free users" is AND logic at work. It's in addition to all the other free and open stuff. It's also just an idea. We'll see if it takes. Russ, I don’t mind frightening the horses. Also, “free users” is AND logic at work. It’s in addition to all the other free and open stuff.

It’s also just an idea. We’ll see if it takes.

]]> By: Russell Nelson http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4362 Russell Nelson Fri, 02 Nov 2007 06:35:54 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4362 Mmmmmmm, but Doc, Open Source has always been about user freedom. We don't *pitch* it that way, because we don't want to frighten the horses. We don't want to send developers packing because we're nuts. Mmmmmmm, but Doc, Open Source has always been about user freedom. We don’t *pitch* it that way, because we don’t want to frighten the horses. We don’t want to send developers packing because we’re nuts.

]]> By: Quasi.dot » Dice Doc Searls : Free customers make free markets http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4241 Quasi.dot » Dice Doc Searls : Free customers make free markets Thu, 01 Nov 2007 14:40:21 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4241 [...] Doc Searls Weblog · Free customers make free markets [...] [...] Doc Searls Weblog · Free customers make free markets [...]

]]> By: Good news: the user is back, and he won’t be ignored this time! « Alexander van Elsas’s Weblog on new media & technologies and their effect on social behavior http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4231 Good news: the user is back, and he won’t be ignored this time! « Alexander van Elsas’s Weblog on new media & technologies and their effect on social behavior Thu, 01 Nov 2007 13:28:31 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4231 [...] Internet does not evolve around you now. Another interesting post was written by Doc Searl called “Free Customers make free markets”. He writes in response to a post by Dave Winer who proposes that the next change will be to free [...] [...] Internet does not evolve around you now. Another interesting post was written by Doc Searl called “Free Customers make free markets”. He writes in response to a post by Dave Winer who proposes that the next change will be to free [...]

]]> By: Free customers make free markets « turnings http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4226 Free customers make free markets « turnings Thu, 01 Nov 2007 12:53:11 +0000 http://blogs.law.harvard.edu/doc/2007/11/01/free-customers-make-free-markets/#comment-4226 [...] customers make free markets 1 11 2007 Free customers make free markets: Here’s my corollary to both: When we have free users, we won’t ask companies to “let me [...] [...] customers make free markets 1 11 2007 Free customers make free markets: Here’s my corollary to both: When we have free users, we won’t ask companies to “let me [...]

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