Comments on: Toward more and better ways to relate http://blogs.law.harvard.edu/doc/2007/12/28/toward-more-and-better-ways-to-relate/ Same old blog, brand new place Sat, 28 Nov 2009 21:14:31 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Eric Norman http://blogs.law.harvard.edu/doc/2007/12/28/toward-more-and-better-ways-to-relate/comment-page-1/#comment-19050 Eric Norman Fri, 28 Dec 2007 15:13:15 +0000 http://blogs.law.harvard.edu/doc/2007/12/28/toward-more-and-better-ways-to-relate/#comment-19050 This doesn't sound VRMish to me, Doc. It sounds like an enhancement to customer lock-in. As soon as a potential customer gets within wireless distance of your store, grease the skids so that they will make a commitment to buy something. What is it here that a customer gets to manage about which vendors? This doesn’t sound VRMish to me, Doc. It sounds like an enhancement to customer lock-in.

As soon as a potential customer gets within wireless distance of your store, grease the skids so that they will make a commitment to buy something.

What is it here that a customer gets to manage about which vendors?

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