The question at AlwaysOn: Is Facebook Growing Up? I dunno. And mostly I don’t care. I hope so, anyway. Meanwhile, much of the text under that question is some quoted stuff I said elsewhere that somehow relates. A sample:
|On the customer side, once individuals become equipped with tools of independence and engagement, nature’s course will become even more strange — not just for big companies, but for economists who are accustomed to regarding markets as environments where all that matters is what vendors do, and that the only thing they do that matters is compete for “consumers”, who value price above all.|
|But even the economists will come to realize that, eventually, relationship matters most. This will take time.|
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