So I have this new laptop that won’t take my old EvDO card, which I long been using to get on the Net over Verizon’s system. It has it’s own phone number and account, but it treats the cell system as a big wi-fi network, effectively. I use it anywhere in I can’t get on by wire or ‘fi here in the U.S. Which is a lot of places. Not cheap: $60 per month. But worth it.
So I need a new card.
To get one, I went to a Verizon store yesterday afternoon here in Loma Linda, CA. A new card, they told me, was $280. Too much, I said. So, after several calls to somebody over the phone, the young man behind the counter said he could “help me out” by discounting the price of a new card if I agreed to extend my cell phone contract another two years. (It’s due to run out in July.)
I didn’t want to do that. So I asked what it cost to cancel the account. The answer was $170. It runs to September.
So the choice is to pay $170 to cancel or pay $300 until the contract runs out. Pretty sucky.
Never mind that I’ve been a Verizon customer for many years, with a FiOS connection in Boston and a landline connection in Santa Barbara, in addition to the cell phone and the EvDO accounts.
I’m really looking forward to fixing this lopsided system.
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