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	<title>Comments on: Third wire question</title>
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	<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/</link>
	<description>Same old blog, brand new place</description>
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		<title>By: Doc Searls</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50584</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Mon, 12 May 2008 13:17:32 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50584</guid>
		<description>... and I stand more corrected. Last time I looked at the FiOS site, and at the deal offerings, the symmetrical offer wasn&#039;t there at all. Now it is. Not sure if I missed it in the first place or if it&#039;s been put up there since then.

FWIW, &lt;a href=&quot;http://www22.verizon.com/content/ConsumerFiOS/&quot; rel=&quot;nofollow&quot;&gt;this site from Verizon&lt;/a&gt; pushes 15/15 speeds for FiOS Internet Premium. Its &lt;a&gt;premium services page&lt;/a&gt; shows that plan is $64.99/mo. I believe that&#039;s what I&#039;m paying for, btw. But I dunno. I do know it&#039;s a small amount more than I was paying before for 20/5.

Interestingly, my deal here is for 20/20 symmetrical (or at least it was when I ordered it), though it usually comes to 20/15. (I just &lt;a href=&quot;http://speedtest.vonage.com/&quot; rel=&quot;nofollow&quot;&gt;checked here&lt;/a&gt; and it was 20.5/16.7.) No complaints, though. Fifteen on the upstream side is far better than just about everything else out there that isn&#039;t inside a generous company or university.</description>
		<content:encoded><![CDATA[<p>&#8230; and I stand more corrected. Last time I looked at the FiOS site, and at the deal offerings, the symmetrical offer wasn&#8217;t there at all. Now it is. Not sure if I missed it in the first place or if it&#8217;s been put up there since then.</p>
<p>FWIW, <a href="http://www22.verizon.com/content/ConsumerFiOS/" rel="nofollow">this site from Verizon</a> pushes 15/15 speeds for FiOS Internet Premium. Its <a>premium services page</a> shows that plan is $64.99/mo. I believe that&#8217;s what I&#8217;m paying for, btw. But I dunno. I do know it&#8217;s a small amount more than I was paying before for 20/5.</p>
<p>Interestingly, my deal here is for 20/20 symmetrical (or at least it was when I ordered it), though it usually comes to 20/15. (I just <a href="http://speedtest.vonage.com/" rel="nofollow">checked here</a> and it was 20.5/16.7.) No complaints, though. Fifteen on the upstream side is far better than just about everything else out there that isn&#8217;t inside a generous company or university.</p>
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		<title>By: Jon Garfunkel</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50439</link>
		<dc:creator>Jon Garfunkel</dc:creator>
		<pubDate>Sun, 11 May 2008 22:18:55 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50439</guid>
		<description>Ok-- I stand a &lt;i&gt;little&lt;/i&gt; corrected. Google result #8 brought me to this techdirt article &lt;a href=&quot;http://www.techdirt.com/articles/20071102/033937.shtml&quot; rel=&quot;nofollow&quot;&gt;FCC Releases Its Bogus Broadband Data Once Again&lt;/a&gt;. And the uproar over bad data has been going on long enough that Senator Inouye (D-HI) introduced a bill last October (S.1492) to order the FCC to improve their reporting.

Why this has been held up I don&#039;t know, but I suppose that John Czwartacki at Verizon might have a little more pull than your or I. But, when I searched the Verizon blog, I didn&#039;t see any preference statement either way.</description>
		<content:encoded><![CDATA[<p>Ok&#8211; I stand a <i>little</i> corrected. Google result #8 brought me to this techdirt article <a href="http://www.techdirt.com/articles/20071102/033937.shtml" rel="nofollow">FCC Releases Its Bogus Broadband Data Once Again</a>. And the uproar over bad data has been going on long enough that Senator Inouye (D-HI) introduced a bill last October (S.1492) to order the FCC to improve their reporting.</p>
<p>Why this has been held up I don&#8217;t know, but I suppose that John Czwartacki at Verizon might have a little more pull than your or I. But, when I searched the Verizon blog, I didn&#8217;t see any preference statement either way.</p>
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		<title>By: Jon Garfunkel</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50435</link>
		<dc:creator>Jon Garfunkel</dc:creator>
		<pubDate>Sun, 11 May 2008 21:55:18 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50435</guid>
		<description>Doc,

Just to clarify: are we just missing the &lt;i&gt;word&lt;/i&gt; &quot;symmetrical&quot;? The website says &quot;Now, get up to 15Mbps for downloads AND uploads!&quot;

I also wanted to clarify-- at some times the NN crowd makes symmetrical bandwidth a moral issue. I just think it&#039;s an economical issue. I&#039;ll be happy when FiOS comes to my corner of Brighton, but I&#039;m not about to move just yet or uptick my Speakeasy toll.

Also, I read Scott&#039;s column. This phrase jumped out at me:
&quot;The FCC has been painting a picture of competition in the residential ISP market that almost no one believes.&quot;

Now, I&#039;m not a regular reader of Bradner or NetworkWorld (and rhetorical hocus-pocus like this don&#039;t encourage me any further), but I presume that somewhere somebody&#039;s been digging into the &lt;i&gt;substance&lt;/i&gt; of this matter. The FCC *has* the data on this, &lt;a href=&quot;http://www.fcc.gov/wcb/iatd/comp.html&quot; rel=&quot;nofollow&quot;&gt;here&lt;/a&gt;. So, let&#039;s ask: do they have the &lt;i&gt;right&lt;/i&gt; data? According to Table 16 of their most recent report, 66% of zip codes have one or more cable provider, 47% of zip codes have two or more ADSL services, 40% have one more SDSL services, 44% of zip codes have &lt;b&gt;three&lt;/b&gt; or more cable or DSL. (There&#039;s also 90% served by mobile wireless and satellite, but I don&#039;t think these have the upload speeds you&#039;re looking for.) 

Maybe somebody else has better numbers, such as dslreports. But that&#039;s where we expect IDG and NetworkWorld to illuminate the data.</description>
		<content:encoded><![CDATA[<p>Doc,</p>
<p>Just to clarify: are we just missing the <i>word</i> &#8220;symmetrical&#8221;? The website says &#8220;Now, get up to 15Mbps for downloads AND uploads!&#8221;</p>
<p>I also wanted to clarify&#8211; at some times the NN crowd makes symmetrical bandwidth a moral issue. I just think it&#8217;s an economical issue. I&#8217;ll be happy when FiOS comes to my corner of Brighton, but I&#8217;m not about to move just yet or uptick my Speakeasy toll.</p>
<p>Also, I read Scott&#8217;s column. This phrase jumped out at me:<br />
&#8220;The FCC has been painting a picture of competition in the residential ISP market that almost no one believes.&#8221;</p>
<p>Now, I&#8217;m not a regular reader of Bradner or NetworkWorld (and rhetorical hocus-pocus like this don&#8217;t encourage me any further), but I presume that somewhere somebody&#8217;s been digging into the <i>substance</i> of this matter. The FCC *has* the data on this, <a href="http://www.fcc.gov/wcb/iatd/comp.html" rel="nofollow">here</a>. So, let&#8217;s ask: do they have the <i>right</i> data? According to Table 16 of their most recent report, 66% of zip codes have one or more cable provider, 47% of zip codes have two or more ADSL services, 40% have one more SDSL services, 44% of zip codes have <b>three</b> or more cable or DSL. (There&#8217;s also 90% served by mobile wireless and satellite, but I don&#8217;t think these have the upload speeds you&#8217;re looking for.) </p>
<p>Maybe somebody else has better numbers, such as dslreports. But that&#8217;s where we expect IDG and NetworkWorld to illuminate the data.</p>
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		<title>By: Doc Searls</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50425</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Sun, 11 May 2008 21:03:40 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50425</guid>
		<description>Jon,

I have no problem with Verizon not pushing its symmetrical service by conventional means, but it should at least make clear on the FiOS Website that it&#039;s an available option. 

Maybe that&#039;s made clear somewhere and I&#039;m missing it.

CZ, is the &quot;underground marketing thing&quot; a strategy?</description>
		<content:encoded><![CDATA[<p>Jon,</p>
<p>I have no problem with Verizon not pushing its symmetrical service by conventional means, but it should at least make clear on the FiOS Website that it&#8217;s an available option. </p>
<p>Maybe that&#8217;s made clear somewhere and I&#8217;m missing it.</p>
<p>CZ, is the &#8220;underground marketing thing&#8221; a strategy?</p>
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		<title>By: Jon Garfunkel</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50370</link>
		<dc:creator>Jon Garfunkel</dc:creator>
		<pubDate>Sun, 11 May 2008 16:11:16 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50370</guid>
		<description>Doc--

A Google search of &lt;a href=&quot;http://www.google.com/search?q=FiOS+symmetrical&quot; rel=&quot;nofollow&quot;&gt;FiOS symmetrical&lt;/a&gt; brings up the PR push last October.

&lt;a href=&quot;http://gizmodo.com/378760/will-your-isp-f-you-in-the-a-bandwidth-hogs-beware&quot; rel=&quot;nofollow&quot;&gt;From Gizmodo last month&lt;/a&gt;: “Verizon is kinda sorta using their total lack of filtering as an underground marketing thing already, which is especially effective when coupled with FiOS’s insane speeds.”

Doc: what sort of marketing strategy do you suggest they pursue? It seems like they are following your old advice: speaking directly to their early adopters on the particularly online communities where they regularly visible (and not, say, doing a massive TV blitz).

Jon</description>
		<content:encoded><![CDATA[<p>Doc&#8211;</p>
<p>A Google search of <a href="http://www.google.com/search?q=FiOS+symmetrical" rel="nofollow">FiOS symmetrical</a> brings up the PR push last October.</p>
<p><a href="http://gizmodo.com/378760/will-your-isp-f-you-in-the-a-bandwidth-hogs-beware" rel="nofollow">From Gizmodo last month</a>: “Verizon is kinda sorta using their total lack of filtering as an underground marketing thing already, which is especially effective when coupled with FiOS’s insane speeds.”</p>
<p>Doc: what sort of marketing strategy do you suggest they pursue? It seems like they are following your old advice: speaking directly to their early adopters on the particularly online communities where they regularly visible (and not, say, doing a massive TV blitz).</p>
<p>Jon</p>
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		<title>By: Doc Searls</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-50062</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Sat, 10 May 2008 13:18:24 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-50062</guid>
		<description>Thanks, CZ. I added that to the post, with a pointer to your post on the subject.

Some questions...

1) Why doesn&#039;t Verizon promote symmetrical service with FiOS? &lt;a href=&quot;http://www22.verizon.com/content/consumerfios/packages+and+prices/packages+and+prices.htm&quot; rel=&quot;nofollow&quot;&gt;Plans &amp; Pricing&lt;/a&gt; doesn&#039;t mention it at all.

2) Why not bundle it with &lt;a href=&quot;http://www22.verizon.com/content/consumerfios/packages+and+prices/fios+extras/fios+extras.htm&quot; rel=&quot;nofollow&quot;&gt;premium services&lt;/a&gt; such as gaming or offline storage and sharing?

I didn&#039;t know those were even available. In fact, neither did the technician I called back when I set up the symmetrical service. He asked if I was a gamer, and I said no, I was an uploader who planned to send photos to Flickr and to get backup storage from Amazon&#039;s S3. He&#039;d never heard of that, and obviously didn&#039;t know about the offline storage and sharing option at the last link. Could be that wasn&#039;t available at the time.

In any case, symmetrical Internet is an enormous Verizon advantage. It should depend on something more than word-of-mouth (or word-of-blog in this case) for promoting it.</description>
		<content:encoded><![CDATA[<p>Thanks, CZ. I added that to the post, with a pointer to your post on the subject.</p>
<p>Some questions&#8230;</p>
<p>1) Why doesn&#8217;t Verizon promote symmetrical service with FiOS? <a href="http://www22.verizon.com/content/consumerfios/packages+and+prices/packages+and+prices.htm" rel="nofollow">Plans &amp; Pricing</a> doesn&#8217;t mention it at all.</p>
<p>2) Why not bundle it with <a href="http://www22.verizon.com/content/consumerfios/packages+and+prices/fios+extras/fios+extras.htm" rel="nofollow">premium services</a> such as gaming or offline storage and sharing?</p>
<p>I didn&#8217;t know those were even available. In fact, neither did the technician I called back when I set up the symmetrical service. He asked if I was a gamer, and I said no, I was an uploader who planned to send photos to Flickr and to get backup storage from Amazon&#8217;s S3. He&#8217;d never heard of that, and obviously didn&#8217;t know about the offline storage and sharing option at the last link. Could be that wasn&#8217;t available at the time.</p>
<p>In any case, symmetrical Internet is an enormous Verizon advantage. It should depend on something more than word-of-mouth (or word-of-blog in this case) for promoting it.</p>
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		<title>By: CZ</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-49903</link>
		<dc:creator>CZ</dc:creator>
		<pubDate>Fri, 09 May 2008 22:04:23 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-49903</guid>
		<description>Doc, Symmetrical FiOS is offered to all FiOS customers. CZ (w/ Verizon)
http://policyblog.verizon.com/policyblog/blogs/policyblog/czblogger1/463/symmetrical-is-for-all-fios-customers.aspx</description>
		<content:encoded><![CDATA[<p>Doc, Symmetrical FiOS is offered to all FiOS customers. CZ (w/ Verizon)<br />
<a href="http://policyblog.verizon.com/policyblog/blogs/policyblog/czblogger1/463/symmetrical-is-for-all-fios-customers.aspx" rel="nofollow">http://policyblog.verizon.com/policyblog/blogs/policyblog/czblogger1/463/symmetrical-is-for-all-fios-customers.aspx</a></p>
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		<title>By: Doc Searls</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-49893</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Fri, 09 May 2008 21:04:20 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-49893</guid>
		<description>Of those your best internet bet would be RCN. They had 20Mb down and 2Mb up, last I looked. That&#039;s not bad, except for fiber, which is what it is. But still.</description>
		<content:encoded><![CDATA[<p>Of those your best internet bet would be RCN. They had 20Mb down and 2Mb up, last I looked. That&#8217;s not bad, except for fiber, which is what it is. But still.</p>
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		<title>By: cthrall</title>
		<link>http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/comment-page-1/#comment-49881</link>
		<dc:creator>cthrall</dc:creator>
		<pubDate>Fri, 09 May 2008 20:06:03 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/2008/05/09/third-wire-question/#comment-49881</guid>
		<description>I live in Dorchester, across the Charles. We can get Comcast, Verizon DSL, and I *think* we can get RCN. But no Fios, not yet.</description>
		<content:encoded><![CDATA[<p>I live in Dorchester, across the Charles. We can get Comcast, Verizon DSL, and I *think* we can get RCN. But no Fios, not yet.</p>
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