Comments on: Quote du jour http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/ Same old blog, brand new place Fri, 04 Dec 2009 01:24:25 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Doc Searls http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/comment-page-1/#comment-86961 Doc Searls Fri, 26 Sep 2008 01:50:34 +0000 http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/#comment-86961 Well, Cuz and TLR, that quote is exactly why Chris (source of the quote), yours truly and many others are working on <a href="http://projectvrm.org" rel="nofollow">VRM</a>. No need to have faith. Either we'll succeed or the status quo will prevail. Well, Cuz and TLR, that quote is exactly why Chris (source of the quote), yours truly and many others are working on VRM. No need to have faith. Either we’ll succeed or the status quo will prevail.

]]> By: The Lovable Rogue http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/comment-page-1/#comment-86836 The Lovable Rogue Thu, 25 Sep 2008 18:40:33 +0000 http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/#comment-86836 I think that the sentiment holds value, but at the moment the customer doesn't seem to realise just how much influence they actually have over the organisation. Although the social media has clearly empowered the consumer by reducing asymmetries of information and by facilitating conversation, I am sceptical as to whether the general populaton truly recognise this power yet. Until such a time, I think the majority of organisations will continue to belittle the customer by presenting themselves as superior. I think that the sentiment holds value, but at the moment the customer doesn’t seem to realise just how much influence they actually have over the organisation. Although the social media has clearly empowered the consumer by reducing asymmetries of information and by facilitating conversation, I am sceptical as to whether the general populaton truly recognise this power yet. Until such a time, I think the majority of organisations will continue to belittle the customer by presenting themselves as superior.

]]> By: Cousin Paul http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/comment-page-1/#comment-86210 Cousin Paul Wed, 24 Sep 2008 12:15:50 +0000 http://blogs.law.harvard.edu/doc/2008/09/24/quote-du-jour-15/#comment-86210 we only wish see today's yesterday's and tomorrow's news we only wish

see today’s yesterday’s and tomorrow’s news

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