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My son found the perfect way to interrupt my absolute concentration on work this evening: by pointing out that the Moon, Venus and Jupiter were forming a jewel-box of an arrangement in the evening sky. And sure enough, they were. So I took a bunch of shots, of which I kept the two that comprise this set here.
If you’re in the West, somewhere amidst the Pacific or the Far East this evening, you’ll see it too.
Tags: astronomy, conjunction, jupiter, moon, venus
So I’m looking around for a fact. Specifically, an answer to this question: Who came up with CRM — Customer Relationship Management — as an idea (and later as a software and business category). It must have come from somebody, or somecompany, somewhere, right?
I just looked up History of CRM on Google. I’ve tried other search terms. It’s a slog to swim upstream against the torrent of promotional BS. Wikipedia’s entry is blah, and without any historical references.
Anybody know?
We left SFO at 11am yesterday, and got into BOS at 3am. The delay in the middle was at ORD: O’Hare. We arrived at 6pm to find that our 7pm flight had been delayed to 9:10. After going to dinner at the Macaroni Grill (chosen after tweeting a request that was answered nicely by Todd Storch), we parked our butts at the gate, where the departure time kept moving back until it was nearly 11pm. For a long time there was no gate agent at all. But the board behind the counter kept rolling the departure time outward. I finally became one of those travellers who stretches out and sleeps with head on knapsack.
The plane for our flight never arrived, so United put us on another one with fewer rows, which made for even more fun. I felt sorry for whoever didn’t get to Chicago on the plane we couldn’t take.
I did sleep for the whole flight to Logan, then got to bed at 4, and up at 6. Now I’m back in the saddle, at my desk in our apartment.
The biggest relief here is Internet speed. On the road everything seemed slow. The hotel in Morgan Hill, CA barely cleared dial-up speed. The house where we hung out was okay (about 500k up and down), but seemed to take forever to bring anything up. My Sprint data card outperformed every wi-fi connection I encountered.
Here at the apartment we have 20Mb symmetrical service from Verizon FiOS. The hub-router thing craps out a lot, but otherwise it’s rock-solid and makes Net access into a relatively wide smooth highway. The only better connectivity I’ve experienced is at universities.
Anyway, good to be back. Now off to work.
@dsearls + # tweets
