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	<title>Comments on: WSJ vs. Subscribers</title>
	<atom:link href="http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/</link>
	<description>Same old blog, brand new place</description>
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		<title>By: Sarah Cortes</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-174716</link>
		<dc:creator>Sarah Cortes</dc:creator>
		<pubDate>Sun, 07 Jun 2009 13:53:24 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-174716</guid>
		<description>Doc, my sympathies. Glad to know I&#039;m not the only one going through mysterious #cybersecurity data entry and page failures. Thx for the post. btw, sad because i also love the WSJ</description>
		<content:encoded><![CDATA[<p>Doc, my sympathies. Glad to know I&#8217;m not the only one going through mysterious #cybersecurity data entry and page failures. Thx for the post. btw, sad because i also love the WSJ</p>
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		<title>By: Ken Kennedy</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-173329</link>
		<dc:creator>Ken Kennedy</dc:creator>
		<pubDate>Wed, 03 Jun 2009 21:15:46 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-173329</guid>
		<description>And the best way to make them realize that we hate this sort of thing is to stop. Period. Just don&#039;t re-up the subscription until they fix it. Yes, it sucks. But it&#039;s all that they listen to...as long as the wheelbarrows of money show up, they have no business incentive to change.</description>
		<content:encoded><![CDATA[<p>And the best way to make them realize that we hate this sort of thing is to stop. Period. Just don&#8217;t re-up the subscription until they fix it. Yes, it sucks. But it&#8217;s all that they listen to&#8230;as long as the wheelbarrows of money show up, they have no business incentive to change.</p>
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		<title>By: Doc Searls and the online WSJ &#124; Reinventing Yourself...</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-171590</link>
		<dc:creator>Doc Searls and the online WSJ &#124; Reinventing Yourself...</dc:creator>
		<pubDate>Sun, 31 May 2009 12:36:21 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-171590</guid>
		<description>[...] an inglorious day yesterday trying to renew his online subscription to the Wall Street Journal. WSJ vs. Subscribers Unsuccessfully? Successfully? He&#8217;s still not sure! Anyone who has ever felt the frustration [...]</description>
		<content:encoded><![CDATA[<p>[...] an inglorious day yesterday trying to renew his online subscription to the Wall Street Journal. WSJ vs. Subscribers Unsuccessfully? Successfully? He&#8217;s still not sure! Anyone who has ever felt the frustration [...]</p>
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		<title>By: Mimi Hui</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-171530</link>
		<dc:creator>Mimi Hui</dc:creator>
		<pubDate>Sun, 31 May 2009 09:32:50 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-171530</guid>
		<description>Oh dear.  What a case of bad usability.  It does not fail to amaze me that even after 15 years, so many publishing houses do not &#039;get&#039; the web.

I remember when I was at Condenast (10+ years ago) + on the tech end of things, there was a massive gap between the editorial/creative staff + the tech staff.  Looks like things haven&#039;t changed very much.

Add to it, the inability for companies to offer a brilliant digital -&gt; non-digital handoff experiences and wow, frustrations!

All the more reason to have people who can straddle both sides of the fence.  Of course, I come biased.  :)

Glad to be back in a place where I can read your writing again! The GFW is on again/off again.</description>
		<content:encoded><![CDATA[<p>Oh dear.  What a case of bad usability.  It does not fail to amaze me that even after 15 years, so many publishing houses do not &#8216;get&#8217; the web.</p>
<p>I remember when I was at Condenast (10+ years ago) + on the tech end of things, there was a massive gap between the editorial/creative staff + the tech staff.  Looks like things haven&#8217;t changed very much.</p>
<p>Add to it, the inability for companies to offer a brilliant digital -&gt; non-digital handoff experiences and wow, frustrations!</p>
<p>All the more reason to have people who can straddle both sides of the fence.  Of course, I come biased.  <img src='http://blogs.law.harvard.edu/doc/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Glad to be back in a place where I can read your writing again! The GFW is on again/off again.</p>
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		<title>By: Steve Markowski</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-171437</link>
		<dc:creator>Steve Markowski</dc:creator>
		<pubDate>Sun, 31 May 2009 05:00:47 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-171437</guid>
		<description>Doc,

Chances are many of the old newspapers and mags will fade away before they address their changing markets.  They piss off those of us who crouched over the Sunday funnies, delivered papers on our bikes and wash ink off our hands after breakfast every day.  But we think we still really need them.

They barely exist for the new customers they need to stay alive into the next decade.  I&#039;m not sure these folks will care enough to tell the papers how to take the hassles out of paid subscriptions.  

Our twitter/FB/LinkedIn/etc friends tell us everyday who gets it and who doesn&#039;t.  Zappos, for one, has taken a very local hands-on retail business to over a billion dollars on-line.  They probably make it pretty easy to trade your money for their shoes.

Some days I think that, now that most of my print buddies have retired, it&#039;s time give up the hassles with the old pubs and  
find the folks who are delivering the news without the grief.

Thanks for stirring the pot.</description>
		<content:encoded><![CDATA[<p>Doc,</p>
<p>Chances are many of the old newspapers and mags will fade away before they address their changing markets.  They piss off those of us who crouched over the Sunday funnies, delivered papers on our bikes and wash ink off our hands after breakfast every day.  But we think we still really need them.</p>
<p>They barely exist for the new customers they need to stay alive into the next decade.  I&#8217;m not sure these folks will care enough to tell the papers how to take the hassles out of paid subscriptions.  </p>
<p>Our twitter/FB/LinkedIn/etc friends tell us everyday who gets it and who doesn&#8217;t.  Zappos, for one, has taken a very local hands-on retail business to over a billion dollars on-line.  They probably make it pretty easy to trade your money for their shoes.</p>
<p>Some days I think that, now that most of my print buddies have retired, it&#8217;s time give up the hassles with the old pubs and<br />
find the folks who are delivering the news without the grief.</p>
<p>Thanks for stirring the pot.</p>
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		<title>By: Doc Searls</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-171426</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Sun, 31 May 2009 04:24:31 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-171426</guid>
		<description>This isn&#039;t about life or death. It&#039;s about good business and bad business.

I don&#039;t take on faith that all newspapers will die. Some will die. All will suffer. And some will survive. Meanwhile, why make it worse? Or, why not make it better? That&#039;s what I&#039;m proposing.</description>
		<content:encoded><![CDATA[<p>This isn&#8217;t about life or death. It&#8217;s about good business and bad business.</p>
<p>I don&#8217;t take on faith that all newspapers will die. Some will die. All will suffer. And some will survive. Meanwhile, why make it worse? Or, why not make it better? That&#8217;s what I&#8217;m proposing.</p>
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		<title>By: gregorylent</title>
		<link>http://blogs.law.harvard.edu/doc/2009/05/30/wsj-vs-subscribers/comment-page-1/#comment-171421</link>
		<dc:creator>gregorylent</dc:creator>
		<pubDate>Sun, 31 May 2009 04:18:50 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=1644#comment-171421</guid>
		<description>think anything will change?

as is said in science, science proceeds on the basis of funerals.

lot of things have to die in america.  there is no other way.</description>
		<content:encoded><![CDATA[<p>think anything will change?</p>
<p>as is said in science, science proceeds on the basis of funerals.</p>
<p>lot of things have to die in america.  there is no other way.</p>
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