August 2, 2009
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Soon to be a major motion picture
Over at the ProjectVRM blog: Dawn of the Living Infrastructure. Continue reading
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Quotetrain #1
… customers are so empowered that they don’t feel especially empowered. The new normal is that we expect businesses to listen to us. The companies that don’t are now perceived as Dinosaurs. — David Weinberger, from the new Introduction to 10th Anniversary edition of The Cluetrain Manifesto. That’s from the first of eight new chapters.… Continue reading