August 21, 2009

  • JOHO promo

    David Weinberger‘s latest JOHO is up. He unpacks the highlights here. One among many typically quotable nuggets: Transparency brings us to reliability the way objectivity used to. Continue reading

  • Reblogging

    Two new posts over at the ProjectVRM blog: Testing the all-tip system, and Appreciating TipJoy. Oddly, I didn’t know until after I posted the first one that TipJoy was folding. What Abby and Ivan Kirgin did with TipJoy was great pioneering work that we can all learn from. I know it will help what we’re… Continue reading

  • Pointful babble

    Christopher Musico, writing in the Destination CRM Blog: “According to a new study by research firm Pear Analytics, less than one in ten tweets have any real ‘pass-along value’,as more than 40 percent of tweets are ‘pointless babble.’” I look forward to seeing more when the whole study is published (here, Christopher says). Meanwhile it’s… Continue reading