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Civilization is a draft. Provisional. Scaffolded. Under construction. For example:

DEC. OF INDEP. 1

That’s Thomas Jefferson‘s rough draft of the Declaration of Independence. The Declaration hasn’t changed since July 4, 1776, but the Constitution built on it has been amended thirty-three times, so far. The thirteenth of those abolished slavery, at the close of the Civil War, seventy-seven years after the Constitution was ratified.

Today we are in another struggle for equality, this time on the Net. As Brian Grimmer put it to me, “Digital emancipation is the struggle of the century.”

There is an ironic distance between those first two words: digital and emancipation. The digital world by itself is free. Its boundaries are those of binary math: ones and zeroes. Connecting that world is a network designed to put no restrictions on personal (or any) power, while reducing nearly to zero the functional distance between everybody and everything. Costs too. Meanwhile, most of what we experience on the Net takes place on the World Wide Web, which is not the Net but a layer on top of it. The Web is built on architectural framework called client-server. Within that framework, browsers are clients, and sites are servers. So the relationship looks like this:

calf-cow

In other words, client-server is calf-cow. (I was once told that “client-server” was chosen because “it sounded better than ‘slave-master.’” If anyone has the facts on that, let us know.)

Bruce Schneier gives us another metapor for this asymmetry:

It’s a feudal world out there.

Some of us have pledged our allegiance to Google: We have Gmail accounts, we use Google Calendar and Google Docs, and we have Android phones. Others have pledged allegiance to Apple: We have Macintosh laptops, iPhones, and iPads; and we let iCloud automatically synchronize and back up everything. Still others of us let Microsoft do it all. Or we buy our music and e-books from Amazon, which keeps records of what we own and allows downloading to a Kindle, computer, or phone. Some of us have pretty much abandoned e-mail altogether … for Facebook.

These vendors are becoming our feudal lords, and we are becoming their vassals.

It’s handy being a vassal. For example, you get to use these shortcuts into websites that require logins:

social-signin

To see how much personal data you risk spilling when you click on the Facebook one, visit iSharedWhat (by Joe Andrieu) for a test run. That spilled data can be used in many ways, including surveillance. The Direct Marketing Association tells us the purpose of surveillance is to give you a better “internet experience” through “interest-based advertising—ads that are intended for you, based on what you do online.” The DMA also provides tools for you to manage experiences of what they call “your ads,” by clicking on this tiny image here:

adchoicesbutton

It appears in the corners of ads from companies in the DMA’s AdChoice program. Here is one:

scottrade

The “AdChoices” text appears when you mouse over the icon. When I click on it, I get this:

scottradepopdown

Like most companies’ privacy policies, Scottrade’s says this: “Scottrade reserves the right to make changes to this Online Privacy Policy at any time.” But never mind that. Instead look at the links that follow. One of those leads to Opt Out From Behavioral Advertising By Participating Companies (BETA). There you can selectively opt out of advertising by dozens of companies. (There are hundreds of those, however. Most don’t allow opting out.)

I suppose that’s kind of them; but for you and me it’s a lot easier just to block all ads and tracking on our own, with a browser extension or add-on. This is why Adblock Plus tops Firefox’s browser add-ons list, which includes many other similar products as well. (The latest is Privacy Badger, from the EFF, which Don Marti visits here.)

Good as they are, ad and tracking blockers are still just prophylactics. They make captivity more bearable, but they don’t emancipate us. For that we need are first person technologies: ways to engage as equals on the open Net, including the feudal Web.

One way to start is by agreeing about how we respect each other. The Respect Trust Framework, for example, is a constitution of sorts, “designed to be self-reinforcing through use of a peer-to-peer reputation system.” Every person and company agreeing to the framework is a peer. Here are the five principles to which all members agree:

Promise We will respect each other’s digital boundaries

Every Member promises to respect the right of every other Member to control the Member Information they share within the network and the communications they receive within the network.

Permission We will negotiate with each other in good faith

As part of this promise, every Member agrees that all sharing of Member Information and sending of communications will be by permission, and to be honest and direct about the purpose(s) for which permission is sought.

Protection We will protect the identity and data entrusted to us

As part of this promise, every Member agrees to provide reasonable protection for the privacy and security of Member Information shared with that Member.

Portability We will support other Members’ freedom of movement

As part of this promise, every Member agrees that if it hosts Member Information on behalf of another Member, the right to possess, access, control, and share the hosted information, including the right to move it to another host, belongs to the hosted Member.

Proof We will reasonably cooperate for the good of all Members

As part of this promise, every Member agrees to share the reputation metadata necessary for the health of the network, including feedback about compliance with this trust framework, and to not engage in any practices intended to game or subvert the reputation system.

The Respect Network has gathered several dozen founding partners in a common effort to leverage the Respect Trust Framework into common use, and within it a market for VRM and services that help out. I’m involved with two of those partners: The Searls Group (my own consultancy, for which Respect Network is a client) and Customer Commons (in which I am a board member).

This summer Respect Network launched a crowd-funding campaign for this social login button:

respect-connect-button

It’s called the Respect Connect button, and it embodies all the principles above; but especially the first one: We will respect each others’ digital boundaries. This makes itthe first safe social login button.

Think of the Respect Connect button project as a barn raising. There are lots of planks (and skills) you can bring, but the main ones will be your =names (“equals names”). These are sovereign identifiers you own and manage for yourself — unlike, say, your Twitter @ handle, which Twitter owns. (Organizations — companies, associations, governments — have +names and things have *names.)

Mine is =Doc.

Selling =names are CSPs: Cloud Service Providers. There are five so far (based, respectively, in Las Vegas, Vienna, London, New York/Jerusalem and Perth):

bosonweb-logo danube_clouds-logo paoga-logo emmett_global-logo onexus-logo

Here’s a key feature: they are substituable. You can port your =name from one to the other as easily as you port your phone number from one company to another. (In fact the company that does this in the background for both your =name and your phone number is Neustar, another Respect Network partner.)

You can also self-host your own personal cloud.

I just got back from a world tour of places where much scaffolding work is going up around this and many other ways customers and companies can respect each other and grow markets. I’ll be reporting more on all of it in coming posts. Meanwhile, enjoy some photos.

 

For several years now I’ve been participating with Pew Internet in research on the Internet and its future — mostly by providing my thinking on various matters. The latest round is the Future of the Internet Survey VI, for which I answered many questions. The latest of those to make print is in The Gurus Speak, by and Here is what I said:

“John Perry Barlow once said, ‘I didn’t start hearing about “content” until the container business felt threatened.’ I’m with him on that. ‘Content” is the wrong focus here. It’s just business jive for stuff that floats subscription and advertising revenue online. Sharing knowledge matters much more. The most serious threat to sharing knowledge—and doing the rest of what the Internet is good for—is a conceptual one: thinking of the Internet as a service we get from phone and cable companies. Or worse, as a way to move ‘content’  around.

And if we think the Net is just another ‘medium,’ we’re missing its real value as a simple and cost-free way to connect everybody and everything. This is what we meant in The Cluetrain Manifesto when we said ‘markets are conversations.’ Conversations are also not media. They are the main way humans connect with each other and share knowledge. The Internet extends that ability to a degree without precedent in human history. There is no telling how profound a change—hopefully for the better—this will brings to our species and the world we live in.

What steps are necessary to block changes that would limit people’s optimal future capabilities in using the Internet? We need to understand the Internet as what it really is: a way to connect anyone and anything to anyone and anything else, with little if any regard for the means between the ends.

What Paul Baran described as a ‘distributed’ network in 1964, and he and other geeks built out, is a heterarchy, not a hierarchy. It was not designed for billing, or for managing scarcities. Instead it was designed to connect anything to anything, and to put all the smarts in the nodes of the network, rather than in intermediaries. Its design obeys protocols, which are manners among machines and software. Those manners are NEA: Nobody owns them, Everybody can use them, and Anybody can improve them. (Linux and other free and open software code bases are also like that, which is why they provide ideal building material for the Net and what runs on it.)

But intermediaries called ISPs—mostly phone and cable companies—bill us for access to the Net, and those monthly bills define the Net for us in the absence of a more compelling definition. For providing that definition, geeks have done an awful job. So have academics and regulators.

Nobody has yet made clear that the Internet is a rising tide that lifts all boats, producing many trillions of dollars in positive economic externalities—and that it can do so because it has no interest in making money for its owner.

The Net didn’t grow over the dead bodies of phone and cable companies, but over their live ones. Those companies are just lucky that the Net used their pipes. But they have also been very smart about protecting their old businesses while turning their new one—Internet access—into something they can bill in the manner of their old businesses. Hence ‘plans’ for monthly chunks of mobile data for which the first cost is approximately zero. (Operating costs are real. Ones and zeros are way different, and in many—perhaps most—cases have no real first costs.)

In the U.S., cable and phone companies are also lobbying hard at the federal, state and local levels to push through laws that prevent citizens from using local governments and other entities (e.g. local nonprofits and utilities) to offer what carriers can’t or won’t: fully capable Internet service. These laws are sold to legislators as ways to keep government from competing with business, but in fact only protect incumbent monopolies.

What the carriers actually want—badly—is to move television to the Net, and to define the Net in TV terms: as a place you go to buy content, as you do today with cable. For this they’ll run two-sided markets: on the supply side doing deals with “content providers” such as Hollywood and big publishers, and on the demand side by intermediating the sale of that content.

This by far is the most serious threat to sharing information on the Net, because it undermines and sidelines the Net’s heterogeneous and distributed system for supporting everybody and everything, and biases the whole thing to favor a few vertically-integrated ‘content’ industries.

The good news is that there are a few exceptions to the rule of cable/telephony duopoly, such as Chattanooga, Kansas City, and Wilson, NC, which are attracting businesses and citizens old and new to the shores of the real Internet: the one with virtually unlimited speeds in all directions, and few if any restrictions on what anybody can do with the bandwidth. There we will see the Internet’s tide lift all boats, and not just those of telephony and television.

The end state we will reach is what Bob Frankston calls ‘ambient connectivity.’ We might have to wait until after 2025, but we will get it.”

Elsewhere in the same report, Bob said,

“Today’s online ‘access’ is hobbled by a funding model based on an owner taking a vig and denying us the ability to communicate unless we pay a carrier. We must get rid of the concept of telecommunications and understand that the Internet is a fundamentally different paradigm. See more on my opinion at http://rmf.vc/IEEERefactoringCE.”

What’s especially important about Bob’s work is that he refuses to frame the Internet in terms of the container shipping business that remains the prevailing paradigmatic frame we use today, but instead thinks and works outward from individual agency.

Simply put, we need to think outside the pipes if we can begin to see the Net as anything more than next-gen telephony and television.

Bonus links:

esb1Aereo‘s main appeal in the first place was helping viewers get over-the-air TV. If they had restricted their business and legal cases to that, instead of this…

Record & Stream Live TV Online with Aereo Cloud DVR

Coming soon to 19 more cities!

… they might still be in business. But nothing in that pitch — the last one they made, in the final version of their website while they were operating — said they were much different than a cable company. So, not surprisingly, the Supreme Court smacked them down for being a cable wolf in cloud wool. Here’s how the Court explained the decision:

The Copyright Act of 1976 gives a copyright owner the “exclusive righ[t]” to “perform the copyrighted work publicly.” 17 U.S.C. §106(4). The Act’s Transmit Clause defines that exclusive right to include the right to “transmit or otherwise communicate a performance . . . of the [copyrighted] work . . . to the public, by means of any device or process, whether the members of the public capable of receiving the performance . . . receive it in the same place or in separate places and at the same time or at different times.” §101.

I submit that Aereo failed because they didn’t stick with what they were for in the first place. Instead they decided to ride the “cloud” buzz, which confused the offering first and the Court second.

To understand how they might have won, you need some background.

Before the ’76 law, cable was called CATV, for Community Antenna TeleVision. CATV answered the market’s need for clear signals where reception of over-the-air signals was poor or absent. But once “cable networks” (TBS, HBO, ESPN, etc.) showed up, and it was obvious that the handful of legacy broadcast networks (ABC, CBS, NBC, PBS, Univision) would be outnumbered by new cable networks, those networks (and their programming sources) wanted to be paid by these new distributors, who were charging customers for retailing their goods (legally, “performances”). The ’76 law gave them leverage to force those payments.

Over-the-air (OTA) TV was still available for anybody to receive for free using an antenna, of course. But this was a legacy grace — an exception to the rule of closed distribution through cable and satellite. But the distinction was clear. Cable and satellite were Pay TV, and OTA was Free TV. The selection of free signals was (and remains) relatively small, but not much smaller than “basic” cable.

As the number of channels available on Pay TV climbed, the percentage of people watching free TV went down. From a Consumer Electronics Association report in July 2013:

Arlington, VA – 07/30/2013 – New research released today from the Consumer Electronics Association (CEA) ® found that just seven percent of American TV households rely solely on an antenna for their television programming. The findings of the new study, U.S. Household Television Usage Update, are consistent with CEA’s 2010 research which found eight percent of TV households reported using an antenna only for television programming. According to historical CEA research, there has been a gradual decline in the percentage of TV households using antennas since 2005. The  phone survey of 1,009 U.S. adults is comparable to a 2012 Nielsen study indicating nine percent of all U.S. TV households are broadcast TV/over-the-air only, a decrease from 16 percent in 2003.

One reason for this is simply that there are more channels on cable than over the air. The other reason — the one that matters to Aereo — is that free TV reception nearly went away, thanks to the FCC’s mandated transition of OTA TV from analog to digital (DTV) transmission, which finished in June 2009.

For TV viewers, the DTV transition required new equipment to receive signals that were much harder to get. If you lived in any place shadowed from direct line-of-sight to signal sources, you were out of luck.

In the analog era, you could get signals with rabbit ears and a loop or a bowtie antenna on your TV, if you lived in an urban or suburban area. The pictures might have “snow” or “ghosts,” but you could see them. If you lived in an outlying suburb or a rural area, you would need a rooftop antenna. But DTV was much harder to get, and lots of people gave up and went to cable or just bailed from the whole thing.

It’s essential to note that the FCC’s claim that reception after the DTV transition would be “equivalent” was simply wrong. Here are the FCC’s maps of “equivalent” coverage after the transition. Text on that page says, “Signal strength calculations are based on the traditional TV reception model assuming an outdoor antenna 30 feet above ground level. Indoor reception may vary significantly.”

This is hokum. You’re not getting the signal without a good antenna, ideally placed, and even then your odds were short, because conditions need to be ideal.

The simple fact is that the DTV transition left millions of free TV viewers in the lurch — and that lurch was Aereo’s market. So here’s my point: There would have been no Aereo without the DTV transition.

Go to that last link and type in this zip code: 10040. It’s in the north end of Manhattan, where I am temporarily domiciled. You’ll get back a chart showing eleven strong signals, four moderate ones, and four weak ones. Our apartment is in that zip code, and we get nothing. Zip. Even with a directional outdoor antenna. Believe me, I’ve tried. There are a hundred blocks of buildings and terrain between us and the Empire State Building. If we want local over the air (OTA) TV, our only choice is — or was — Aereo.

By serving urban areas that got shafted by the DTV transition, Aereo is a perfect example of the marketplace at work: supply fulfilling demand. That should have been their case.

If Aereo had simply met the market’s demand for lost over-the-air signals, and supplied a DVR app for customers (rather than putting the DVR in The Cloud), they might have had a winnable case. But they didn’t argue that. Instead they stood behind the cloud and argued, in effect, for what they appeared to be: a way of circumventing copyright obligations by using over-the-air reception of signals as a loophole. Even Justice Scalia, in his dissent, said he wasn’t an Aereo fan: “I share the Court’s evident feeling that what Aereo is doing (or enabling to be done) to the Networks’ copyrighted programming ought not to be allowed.”

In his statement in response to the decision, Aereo CEO Kanojia said,

Consumer access to free-to-air broadcast television is an essential part of our country’s fabric. Using an antenna to access free-to-air broadcast television is still meaningful for more than 60 million Americans across the United States.  And when new technology enables consumers to use a smarter, easier to use antenna, consumers and the marketplace win. Free-to-air broadcast television should not be available only to those who can afford to pay for the cable or satellite bundle.

He’s kidding himself. OTA reception may be “meaningful” for 60 million Americans, but most of those people don’t care any more. And neither do today’s TV content production and distribution systems, which include far more than Hollywood and the broadcast/cable/satellite TV industries. They include you and me.

Still, some number of millions of people do care, and can’t get the free OTA signals they used to get in the analog age. That was Aereo’s market, and now that market is back in the lurch, probably permanently.

I believe the Court’s decision did two things:

  1. Positioned over-the-air transmission as little other than a checkbox requirement for stations to maintain “must carry” status with cable systems. Since these signals are expensive to maintain, it’s a matter of time before they go down with the setting sun. This will require regulatory easing (for example, by maintaining “must carry” in the absence of an actual signal, which is already partially the case anyway, since the signals have been lost to a great many people). Watch for that to happen in the next few years.
  2. Finished positioning cable as simply a paid distribution system for licensed content. The legal and historical connections to Community Antenna TV are now completely severed. To TV’s sources and distributors, Pay TV is the Only TV.

If you go to Aereo’s website now, you see a letter from Chet Kanojia. Here’s the money graf:

The spectrum that the broadcasters use to transmit over the air programming belongs to the American public and we believe you should have a right to access that live programming whether your antenna sits on the roof of your home, on top of your television or in the cloud.

The legal case I outlined above would also have been stronger if Aereo had stuck with its original business case: charging viewers for access to their own antenna — not in “the cloud,” but in the physical world, looking directly at the signal source.

If Aereo had then provided apps on the receiving side (for tuning and recording), they would have been in a much better position, at least conceptually.

The Supreme Court understands demand and supply. If Aereo had said, “We’re only serving over-the-air TV viewers who lost their signals in the DTV transition,” the decision would have been framed as one between standing law and market demand. The Court might still have decided in favor of the law, but it would have been clear to them that market demand was in play. But Aereo clouded their case, literally. So the Supremes fell back on what they understood, which was the ’76 law.

Did “the cloud” take collateral damage? Could be. We’ll see.

Bonus link, with prophesy: TV 3.0.

I just ran across this item below, which ran almost fourteen years ago in my original blog, and think it’s worth re-running today. The characters have all changed, but the issues have not. In fact they are more present and worth debating than ever. — Doc

An Open Letter to Meg Whitman

Meg Whitman
President and CEO
eBay

7 October 2000


Dear Meg,

Since The Cluetrain Manifesto came out (first on the Web, then as a book), I am often asked to name “clueful” companies. Usually I give eBay as a prime example of a market in the true sense of that word: a place where people gather not only to buy and sell, but also to make culture.

Now I read in The Wall Street Journal (“EBay to Launch Promotions to its Users,” October 2, p. B6*) that eBay wants to be a medium as well as a market. Specifically, the company has hired AOL’s sales force to sell advertising on eBay pages. A piece in The Standard (“The Ad Man Cometh for eBay“) says the same thing. Here are the key paragraphs from the Journal piece:

The arrangement with AOL marks eBay’s first major effort to sell its audience to advertisers. Masses of users visit eBay everyday to buy and sell everything from antiques to autographs. EBay, the largest trading community on the Web, is the 15th most-visited Web site and the second most-visited shopping site, according to measurements by Netratings Inc. It attracts upwards of 14 million users a month, traffic that remained largely untapped until now.

“The management team is recognizing that there is a significant opportunity to monetize the site to a greater degree than we have in the past,” says Kevin Pursglove, an eBay spokesman.

This is a move to the dark side, and it’s a mistake. There is a difference between a trading community and an audience. It is a massive difference in kind.

EBay was conceived and has grown entirely as a marketplace, not as a medium. Members visit eBay to buy, to sell, to shop, to compare, to talk, to grow their communities. Not for advertising. Not for “messages,” however “targeted” those messages may be. The the fact that eBay’s consituency is huge (MediaMetrix ranks it as 16th in the U.S., with 12,675,000 unique visitors per month) doesn’t make that contituency an “audience.”

Reconceiving your constituency as an audience requires a change of mentality on your part. You have to start thinking like a medium, with all the delusions that involves. And believe me, the whole media profession is grounded in some very fundamental delusions, all born of a distance from what markets are all about.

I worked in advertising for much of my adult life, and I must tell you a dirty secret problem the whole industry would rather not face: there is no demand for messages.

The advertising business, which includes the commercial media, doesn’t want to face the fact that their “audiences” would never pay for advertising’s goods. Even the term “audience” is a delusional metaphorical conceit. Book a theater to show nothing but advertising and see who shows up, even if it’s free.

The “targets” advertising seeks to “impact” and “penetrate” with “campaigns” that “deliver messages” is tired of being attacked. Their lack of demand for advertising’s ordnance is a brutal reality that the advertising industry cannot bear to confront.

In fact, “absence” doesn’t begin to cover the kind of non-demand we’re talking about here. If demand could be metered, most advertising would peg to the negative.

For evidence, let’s ask the most awful question commercial television could possibly hear: What would happen if MUTE buttons on TV remote controls delivered “we don’t want to hear this” messages directly to the advertisers who pay for commercial television? Advertising as we know it would be dead in a day.

Now let’s go to a tougher question: What would happen if television could facilitate the conversations that constitute real markets? The answer is that television would be a lot more like eBay. Which is why AOL-type advertising on eBay is a retrograde move.

I don’t know Bob Pittman or Steve Case. They seem like nice guys. And they’ve managed to make the Web more like TV than anybody else ever could. Maybe they deserve some kind of congratulations for that. But they’re media guys, and ultimately the Web is less a medium than a place.

Ask yourself this: Would AOL gladly provide its users with a MUTE button? Would it support selective ad-blocking by its customers, who already pay to use the service? No way. AOL may be an online service; but it thinks, walks and talks like a media company — a shipper of messages. The customers it clearly cares most about are its advertisers, not its users.

That “there’s no other way to pay for the content” is meaningless in your case. EBay’s content is the social system we call a marketplace — one that can only be diminished in value by advertising. Or at least advertising as we know it — by which I mean the kind of advertising AOL sells. Creating better ways for buyers and sellers to find each other and do business in eBay’s marketplace is a good thing. In fact, that’s your business. But it isn’t advertising.

No amount of “targetting,” “narrowcasting,” “personalization” or any other technique will make advertising’s messages any more appetiizing to people who just don’t want them, and never have. The online successes of AOL, Yahoo and a very few others are the exception, not the rule. They also have not been proved in the long run. I believe that in time their successes will speak far more eloquently of tolerance than of demand.

Markets — real markets like the ones that thrive at eBay — have been proved for thousands of years, in every culture on Earth. Please remember that. And remember why people fill them. Remember what they truly demand. It isn’t advertising, and it never will be.

EBay’s marketplace isn’t a medium with a 2 in the middle of it. It’s a place where people do busines with each other. Not to each other. Nor is it a performance center. Nobody is there as an “audience” wishing to have somebody “deliver an experience” to them.

People come to eBay for something far more active, involved, participatory and precious than the “aggregated eyeballs” that media machines like AOL and Yahoo lust after. Call it a constituency, a community, a web of trust or just a good place to do business. But please. Don’t call your members an “audience,” Or “traffic.” Or “consumers.” And don’t sit still while others call eBay marketplaces “sticky.” Traffic jams are sticky too, and good for nothing but billboards.

Trust me (or better yet, trust your millions of other members): you’ll make enough money without a retrograde move into the Second Wave world of advertising. The Journal piece sources a Goldman Sachs analyst who says your advertising sales could amount to “as much as 10% of total revenue, expected to top $415 million this year.” Think for a moment of how little this really is, and what you’re really selling — or worse, having AOL’s sales “force” sell — to advertisers. Think about what’s being said, literally, in the very first line of that same piece:

The Internet’s biggest flea market, eBay Inc., has something new for sale: advertisements on eBay.com.

What you’re selling isn’t just advertising. It’s us: our time, our attention, and our trust that you won’t waste either. You have always valued that trust more highly than anything else. That’s because eBay has the soul of a marketplace. Not a medium. That fact — and our trust in it — is worth a helluva lot more than whatever you’ll get from the companies who pay you for the privilege of aiming “messages” at us.

Appreciatively,

Doc Searls

I’ve been asked how EULAs — End User License Agreements — might affect the Internet of Things, now becoming better known as the IoT. Good question. The topic is hot:

google-iot-trend

Development, however, is another story. There we are headed straight into a log-jam that Phil Windley calls the Compuserve of Things. In the 80′s and early ’90s, Compuserve was as close as any of us could get to experiencing the real Internet (which was available only to a limited selection of governments, universities and big companies). Compuserve’s competitors were AOL (originally America OnLine), Prodigy, MSN and a few others not worth mentioning.

The problem was that all online services were closed and proprietary. Communication between them was difficult or impossible. Your Compuserve email only worked with other Compuserve members. Same with your Prodigy and AOL mail. Same with instant messaging (which retains its old proprietary problems even to this day.)

Where we are headed today is not the Internet of Things, but the Google of Things, the Apple of Things, the Microsoft of Things, and low-effort sports and war stories in the media misdirecting attention away from the real Internet and toward fights between giants.

Also evolving away from the Net will be the Every-BigCo-of-things, and their suppliers of proprietary platforms. (Let’s call that one EBCoT.) Every one of these, of course, will have its own EULA.

The Internet has no EULA. It just has an A, for Agreement. That’s because the Internet is defined by protocols, which are manners — agreements — among the things it connects.

For the trillions of things in the world to work in the actual Internet, they need be subject to that same agreement (and others like it, tuned for things other than computers), but not licenses from controlling parties, because that would not be the Internet.

EULAs suck already anyway, for two legacy reasons: 1) they are one-sided and coercive; and 2) nobody reads them other than the lawyers who write them. Let’s unpack both problems.

Most EULAs are what legal folk call “contracts of adhesion.” That term was coined by Friedrich Kessler in 1943, at the apex of the Industrial Age (when Industry was causing, fighting and winning WWII). Adhesive contracts, Kessler said, were the only way any one company could achieve legal scale with masses of customers and users.

But what worked as an upside for industry had a downside for everybody else, because adhesive contracts came at a cost. Freedom of contract, long a form of vernacular law in everyday life, was shoved aside by industrial expedience.

What Kessler saw as both an efficient hack and a moral drag became more of both in the Information Age in which we live today. And it be a far bigger drag if it encumbers every Thing we want to put on the Internet.

Most of us don’t read EULAs, or the privacy policies that often accompany them, because to do so is both useless and time consuming. They are useless because they exist mostly to scrape off liability and other inconveniences on the customer or user. And they suck up time because they are written in legalese, by and for lawyers, rather than the rest of us.

So: what can we do? I’ll take that up in the next post.

Bonus link: Tony Faddel on Nest’s independence from Google and why he doesn’t like “Internet of Things” as a label.

nytimesriverDave says “The New York Times home page needs a re-think.” But he doesn’t stop there, because thinking isn’t enough and complaining is worse than useless. (As I’ve often found. For example, here.)

We need to hack up something new, different, better and — most of all — simpler and easier to implement than anything the Times can do on its own.

(The Times is kinda busy now anyway. And it’s not inclined to simplicity, especially on the Web. That’s not a knock. We’re talking DNA here. But the Times can listen and act, as it did back when Martin Nisenholtz and his team followed Dave’s lead and adopted RSS, reforming and reinvigorating the whole publishing business in the process. We want the same kind of adoption and effects again this time.)

The simplest thing you can do as a programmer is leverage something Dave came up with years ago called river of news. As a reader you can blog, tweet and otherwise submit to the world your suggestions.

Hashtag: #timesriver.

Tagline: All the news that’s fit to flow.

Here’s Dave’s own current set of rivers.

That’s a handy model, but neither Dave nor I want that to restrict your thinking or your coding. We want new thinking, new hacking, new (and renewed) heads on the case and fingers on keyboards.

For that Dave has convened a hackathon. Here’s how he got it rolling:

Here’s an OPML file with all the NYT feeds I could find, in Oct 2012.#

Your task: Build a website using the flow of these feeds. A new way to sample the flow of news from the NYT.#

Here’s what I’m using now, designed years ago. Surely you can do better!#

Share a pointer to your work with this hashtag: #nytfeedfun.#

There’s a lot of data flowing through there. #

A picture of a slice of cheese cake.

PS: Deadline? We’re having an RSS meetup in NYC in mid-June.#

Guidance from my (non-programming) corner:::

Think about turning the Times from a static thing to a live one* — literally, from a paper to a river.

Think about how a river forms. Its sources are tributaries: branches that flow in, not out. The biggest rivers sustain life in their waters and alongside their banks. They are at the very core of culture and civilization. And they pour out through a delta to the ocean. The ocean is the Web. The delta is whatever we make it.

I’ll be writing more about this topic in the coming days and weeks, both in service to journalism’s cause (whatever it is — and I mean that seriously) and to wrap my tour of duty as a visiting scholar at NYU’s Arthur L. Carter,Journalism Institute. (In that I’m following the large footsteps of Dave, who served in the same post under our friend and mentor Jay Rosen.)

So hack away. I’m very eager to see the results — but not as eager as I hope the Times itself will be — for everybody’s sake. (I’m serious about that too. The Times is the anchor institution for civilization as well as journalism. Helping it adapt may be the highest calling we have.)

* Some background on the static/live distinction, written almost a decade ago, and now more relevant than ever.

apple-beatsIf Apple buys Beats, it will bite off more than it can eschew.

Beats is a Big Brand. Everywhere you go, you see that red b over countless auditory canals, with red cords snaking down into pockets and purses. And Beats is expanding into other categories, such as portable speakers and sound systems for cars. And, of course, there is Beats Music, the streaming service that is reportedly the main thing Apple is after.

Even if all this looks good on paper, or whatever, it is wildly out of character. Namely, Steve’s.

To Steve Jobs there was only one brand that mattered: Apple.

This is why Apple never bought big brands. It bought technologies, people and intellectual property. Look down Wikipedia’s list of Apple acquisitions. None of those listed is (or was) close to being a household name.

I suppose Apple could spin off the hardware. Or rebrand it in some way. But it won’t be easy for Apple to remain its pure self — the most singular brand in the world — if it turns into an umbrella for other brands.

Here is what I wrote about “Apple rot” in January of last year:

…we’re talking about high-turnover consumer electronics here. The life expectancy of a phone or a pad is 18 months. If that. Meanwhile, look at what Apple’s got:

  • The iPhone 5 is a stretched iPhone 4s, which is an iPhone 4 with sprinkles. The 4 came out almost 3 years ago. No Androids are as slick as the iPhone, but dozens of them have appealing features the iPhone lacks. And they come from lots of different companies, rather than just one.
  • The only things new about the iPad are the retina screen (amazing, but no longer unique) and the Mini, which should have come out years earlier and lacks a retina screen.
  • Apple’s computer line is a study in incrementalism. There is little new to the laptops or desktops other than looks — and subtracted features. (And models, such as the 17″ Macbook Pro.) That goes for the OS as well.
  • There is nothing exciting on the horizon other than the hazy mirage of a new Apple TV. And even if that arrives, nothing says “old” more than those two letters: TV.

Yes, there is a good chance Apple will have a big beautiful screen, someday. Maybe that screen will do for Apple what Trinitron did for Sony. But it will not be an innovation on the scale of the Mac, the iPod, the iPhone or the retail stores, all of which debuted in the Steve Age.

Steve built Apple on the model of a Hollywood studio — or, more specifically, Pixar. Apple’s products are like what Hollywood calls “projects.” And, like Pixar, Apple has very few of them. The business model — yea, the very nature of the company — requires each project to be a blockbuster: one after another, coming out a year or few apart. This model is suited to movie studios and the old computer industry. But it isn’t to consumer electronics, which is where Apple lives today.

There hasn’t been one Apple blockbuster since Steve died. Dare we consider the possibility that there won’t be another? It’s more than conceivable…

Apple’s job is to make trends, not to chase them. At that it is failing today.

big time.

Back in the mid-’00s, a group of us in Santa Barbara got some balls rolling toward fiber-ing up the City and/or the County (by the same name), since it was clear that Cox Communications, our monopoly high-speed Internet provider, cared less about our city than the rest of the ones it served. And, when we met with Cox, that’s pretty much what they told us as well: that Santa Barbara was relatively small and far away from the company’s Atlanta headquarters. Our main upside, they said, was that whatever we ended up getting would be already proven elsewhere.

Since then I’ve had a few problems with Cox, but in the last year service has actually been pretty good, as cable Internet goes. I’ve measured as high as 80Mbps down and 18Mbps up. We had a gathering of techies at our house in January, all doing heavy data lifting with their laptops and smart mobiles, without a hitch. And, when I’m elsewhere, I get to watch our Dish Network TV rig over a Slingbox and DishAnywhere, in HD. That means Cox is giving me adequate upstream as well as downstream data traffic capacity. Not bad. (Here is the current set of data plans for Santa Barbara. Not sure which one we have. Note that all have data caps. Far as I know we’ve never hit any.)

But, as they say in bad late night ads, that’s not all. Now comes news that Cox is planning gigabit fiber to homes as well as businesses. In other words, to do for its footprint what Google is doing for Kansas City, Provo and Austin.

So here is an appeal to Cox, on behalf of Santa Barbara: front-burner us this time.

Thanks.

Aral Balkan is doing a bang-up job getting Indie rolling as an adjectival meme. He’s doing it with his Indie PhoneIndie Tech Manifesto and a talk titled Free is a Lie.

To put the Indie movement in context, it helps to realize that it’s been on the tech road at least since 1964, when Paul Baranone of the Internet’s architects, gave us this design for a network:

Meaning the one on the right. The one on the left was common in those days and the one in the middle was considered inevitable. But the one on the right was radical. First, it reduced to one the “attack surface” of the network. Take out one node or one link and the rest stayed up. Second, it also served as the handy design spec for the protocols that now define the Internet. Aral, the Indie Phone and the IndieManifesto are all about the one on the right: Distributed. So, for that matter, is The Cluetrain Manifesto. For example:

That was Chris Locke’s line. “Markets are conversations” (one of my lines) and “Hyperlinks subvert hierarchy” (one of David Weinberger’s) also come from the same spot.

Marketing comes from A and B. Never C. Thus, as Jakob Nielsen told me after Cluetrain came out, “You guys defected from marketing. You sided with markets, against marketing.” Meaning we sided with individual human beings, as well as society in general. But certainly not with marketing — even though all three of us made a living in marketing. Perhaps not surprisingly, Cluetrain became, and remains, a favorite of marketers, many of which continue to defect. (Bonus link.)

Independent, sovereign, autonomous, personal and heterarchical are all adjectives for what one gets from a distributed network. (This may call forth an acronym, or at least an initialism.) By whatever name it is an essential camp, because each of us is all six of those things (including distributed). We need tech that enables those things and gives us full agency.

We won’t get them from the centralizers of the world. Or decentralizers that don’t go all the way from B to C. We need new stuff that comes from the truly personal side: from C. It helps that C — distributed — is also central to the mentality, ethos and methodologies of hacking (in the positive senses of the word).

Ever since the Net went viral in the mid-’90s, we’ve built out “solutions” mostly on the models of A and B: of centralized and decentralized. But too rarely all the way to C: the fully personal. This is understandable, given the flywheels of industry, which have the heft of Jupiter and have been spinning ever since Industry won the Industrial Revolution.

But one fully personal exception stands out: the browser. It was born to be the best instrument of individuality we could have, even though it has lately become more of a shopping cart than a car. (That was one point of Earth to Mozilla: Come back home.) If we want the browser to be fully personal (e.g. private) again — as it was in the first place, before commercial imperatives were laid upon it, and the Web looked like a library (which one would browse) rather than a shopping mall — Mozilla is our best hope for making that happen. There are no other candidates. And it’s clear to me that they do want to work toward that goal.

We won’t get rid of centralization and hierarchy. Nor should we, because there are many things centralization and hierarchy do best, and we need them to operate civilization. Our personal tools also need to engage with many of them. But we also can’t expect either centralization or decentralization to give us distributed solutions, any more than we can get government or business to give us individuality, or for hierarchy to give us heterarchy. The best we’ll get from them is respect: for us, and for the new tools we bring to the market’s table.

Aral is right when he tweets that Mozilla’s dependence on Google is an elephant in the room. It’s an obvious issue. But the distributed mentality and ethos is alive and well inside Mozilla — and, for that matter, Google. I suspect it even resides in some corner of Mark Zuckerberg’s cerebrum. (He’s too much of a hacker for it not to be there.) Dismissing Mozilla as a tool of Google throws out babies with bathwater — important and essential ones, I believe.

Meanwhile we need a name for the movement that’s happening here, and I think Aral’s right that “Indie” might be it. “Distributed” sounds like what happens at the end of a supply chain. “Heterarchical” is good, but has five syllables and sounds too academic. “Sovereign” is only three syllables (or two, depending) and is gaining some currency, but it more commonly applies to countries than to people. “Personal” is good, but maybe too common. And the Indie Web is already catching on in tech circles. And indie itself is already established as a nickname for “independent.”  So I like it.

I would also like to see the whole topic come up at VRM Day and IIW, which run from 5 to 8 May in Mountain View. The links for those:

http://VRMday2014a.eventbrite.com

http://iiworkshop.org (register at http://bit.ly/1hWpNn5)

Inmoz her blog post explaining the Brendan Eich resignation, Mitchell Baker, Chair of the Mozilla Foundation, writes, “We know why people are hurt and angry, and they are right: it’s because we haven’t stayed true to ourselves.” In Mozilla is HumanMark Surman, Executive Director of the Foundation, adds, “What we also need to do is start a process of rebirth and renewal. We need to find our soul and our spirit.”

That spirit is embodied in the Mozilla Manifesto. But it goes deeper than that: all the way back to Mosaic, the ur-browser from which Firefox is descended by way of Netscape Navigator.

Neither Mosaic nor Navigator were instruments of the advertising business. They were boards we rode to surf from site to site across oceans of data, and cars we drove down the information superhighway.

But now all major browsers, Firefox included, have become shopping carts that get re-skinned at every commercial site they visit, and infected at many of those sites by cookies and other tracking files that report our activities back to advertising mills, all the better to “personalize” our “experience” of advertising and other “content.”

Economically speaking, Firefox is an instrument of advertising, and not just a vehicle for users. Because, at least indirectly, advertising is Firefox’s business model. Chrome’s too. (Apple and Microsoft have much smaller stakes in advertising, and offer browsers mostly for other reasons.)

This has caused huge conflicts for Mozilla. On the one hand they come from the users’ side. On the other, they need to stay in business — and the only one around appears to be advertising. And the market there is beyond huge.

But so is abuse of users by the advertising industry. This is made plain by the popularity of Adblock Plus (Firefox and Chrome’s #1 add-on by a huge margin) and other instruments of prophylaxis against both advertising and tracking (e.g. Abine, Disconnect, Ghostery and Privowny, to name a few).

To align with this clear expression of market demand, Mozilla made moves in February 2013 to block third party cookies (which Apple’s Safari, which doesn’t depend on advertising, does by default). The IAB (Interactive Advertising Bureau) split a gut, and began playing hardball. Some links:

That last item — an extensive bill of particulars — featured this sidebar:

The link goes to An Open Letter to the Mozilla Corporation.

So Mozilla looked for common ground, and they found it on the advertising side, with personalization. Near as I can tell, this  began in May 2013 (I’m told since I wrote this that work began earlier), with Jay Sullivan‘s Personalization With Respect post. In July, Justin Scott, then a Product Manager at Mozilla Labs, vetted A User Personalization Proposal for Firefox. The post was full of language straight out of the ad industry songbook: “favorite brands,” “personalized experience,” “increased engagement,” “stronger loyalty.” Blowback in the comments was fierce:

JS:

I don’t care what publishers want, or that they really like this new scheme to increase their marketing revenue. Don’t add more tracking.

I’m beginning to realize that Mozilla is working to make Firefox as attractive to publishers as possible, while forgetting that those eyeballs looking at their ads could be attached to people who don’t want to be targeted. Stop it. Remember your roots as a “we’ll take Mozilla’s code, and make a great thing with it”, and not as “Google pays us to be on the default toolbar”.

Dragonic Overlord:

Absolutely terrible idea.

The last thing the internet needs is more “personalization” (read: “invasion of my privacy”). All your marketing jargon does nothing to hide the fact that this is just another tool to allow advertisers, website owners, the NSA, and others to track users online habits and, despite any good intentions you might have, it’s rife with the potential for abuse.

Tracy Licklider:

Bad idea. I do not want it. I think you misstate the benefits of the Internet. One of the most salient benefits of the Internet is for web sites, advertisers, and ISPs who are able to build dossiers about individuals’ private lives/data, generally without most users being aware of the possibility and generally without the users’ consent.

One of the main reasons Firefox has succeeded is that it, unlike all the other browsers, was dedicated to users unfettered, secure, and as private as possible use of the Internet.

User:

If this “feature” becomes part of FireFox you’ll loose many users, if we wanted Chrome like browser we wouldn’t have chosen FireFox. We chose FireFox because it was DIFFERENT FROM Chrome but lately all I see is changes that make it similar and now you want to put spyware inside? Thanks but no thanks.

A follow-up post in July, by Harvey Anderson, Senior VP Business and Legal Affairs at Mozilla, was titled Up With People, and laid on even more of the same jive, this time without comments. In December Justin posted User Personalization Update, again with no comments.

Then in February, Darren Herman, Mozilla’s VP Content Services, posted Publisher Transformation With Users at the Center, introducing two new programs.  One was User Personalization. (Darren’s link goes Justin’s July piece.) The other was something called “directory tiles” that will appear on Firefox’s start page. He wasn’t explicit about selling ads in the tiles, but the implication was clear, both from blowback in the comments and from coverage in other media.

Said Reuters, “Mozilla, the company behind the Firefox Internet browser, will start selling ads as it tries to grab a larger slice of the fast-expanding online advertising market.”

Romain Dillet in TechCrunch wrote, “For the last couple of years, Mozilla and the advertising industry have been at odds. The foundation created the do-not-track feature to prevent targeted advertising. When users opt in, the browser won’t accept third party cookies anymore, making it much harder to display targeted ads around the web. Last year, Mozilla even chose to automatically block third-party cookies from websites that you hadn’t visited. Now, Mozilla wants to play ball with advertisers.”

The faithful didn’t like it. In Daring Fireball, John Gruber wrote, “What a pile of obtuse horseshit. If you want to sell ads, sell ads. Own it. Don’t try to coat it with a layer of frosting and tell me it’s a fucking cupcake.”

Then Mitchell issued a corrective blog post, titled Content, Ads, Caution. Here’s an excerpt:

When we have ideas about how content might be useful to people, we look at whether there is a revenue possibility, and if that would annoy people or bring something potentially useful.  Ads in search turn out to be useful.  The gist  of the Tiles idea is that we would include something like 9 Tiles on a page, and that 2 or 3 of them would be sponsored — aka “ads.”  So to explicitly address the question of whether sponsored tiles (aka “ads”) could be included as part of a content offering, the answer is yes.

These sponsored results/ ads would not have tracking features.

Why would we include any sponsored results?  If the Tiles are useful to people then we’ll generate value.  That generates revenue that supports the Mozilla project.   So to explicitly address the question of whether we care about generating revenue and sustaining Mozilla’s work, the answer is yes.  In fact, many of us feel responsible to do exactly this.

Clearly Mozilla wants to continue down the advertising path, which many of its most passionate users don’t like. This position makes sense, given Mozilla.com‘s need to make money — somehow — and stay alive.

By becoming an advertising company (in addition to everything else it is), Mozilla now experiences a problem that has plagued ad-supported media for the duration: its customers and consumers are different populations. I saw it in when I worked in commercial broadcasting, and I see it today in the online world with Google, Facebook, Twitter… and Mozilla. The customers (or at least the main ones) are either advertisers or proxies for them (Google in Mozilla’s case). The consumers are you and me.

The difference with Mozilla is that it didn’t start out as an advertising company. So becoming one involves a change of nature — a kind of Breaking Bad.

It hurts knowing that Mozilla is the only browser-maker that comes from our side, and wants to stay here, and treat us right. Apple clearly cares about customers (witness the success of their stores, and customer service that beats all the competition’s), but its browser, Safari, is essentially a checkbox item. Same goes for Microsoft, with Explorer. Both are theirs, not ours. Opera means well, but it’s deep in fifth place, with a low single-digit market share. Google’s Chrome is a good browser, but also built to support Google’s advertising-based business model. But only Mozilla has been with us from the start. And now here they are, trying their best not to talk like they’ve been body-snatched by the IAB.

And it’s worse than just that.

In addition to the Brendan Eich mess, Mozilla is coping with losing three of its six board members (who left before Brendan resigned). Firefox’s market share is also declining: from 20.63% in May 2013 to 17.68% in February 2014, according to NetMarketShare.com. (Other numbers here.)

Is it just a coincidence that May 2013 is also when Jay Sullivan made that first post, essentially announcing Mozilla’s new direction, toward helping the online advertising industry? Possibly. But that’s not what matters.

What matters is that Mozilla needs to come back  home: to Earth, where people live, and where the market is a helluva lot bigger than just advertising. I see several exciting paths for getting back. Here goes.

1) Offer a choice of browsers.

Keep Firefox free and evolving around an advertising-driven model.

And introduce a new one, built on the same open source code base, but fully private, meaning that it’s the person’s own, to be configured any way they please — including many new ways not even thinkable for a browser built to work for advertisers. Let’s call this new browser PrivateFox. (Amazingly, PrivateFox.org was an available domain name until I bought it last night. I’ll be glad to donate it to Mozilla.)

Information wants to be free, but value wants to be paid for. Since PrivateFox would have serious value for individuals, it would have a price tag. Paying for PrivateFox would make individuals actual customers rather than just “users,” “consumers,” “targets” and an “audience.” Mozilla could either make the payment voluntary, as with public radio and shareware, or it could make the browser a subscription purchase. That issue matters far less than the vast new market opportunities that open when the customer is truly in charge: something we haven’t experienced in the nineteen years that have passed since the first commercial websites went up.

PrivateFox would have privacy by design from the start: not just in the sense of protecting people from unwelcome surveillance; but in the same way we are private when we walk about the marketplace in the physical world. We would have the digital equivalent of clothing to hide the private parts of our virtual bodies. We would also be anonymous by default — yet equipped with wallets, purses, and other instruments for engagement with the sellers of the world.

With PrivateFox, we will be able to engage all friendly sites and sellers in ways that we choose, and on terms of our choosing as well. (Some of those terms might actually be more friendly than those one-sided non-agreements we submit to all the time without reading. For more on what can be done on the legal front, read this.)

(Yes, I know that Netscape failed at trying to charge for its browser way back in the early days. But  times were different. What was a mistake back then could be a smart move today.)

2) Crowdsource direct funding from individuals.

That’s a tall order — several hundred million dollars’ worth — but hey, maybe it can be done. I’d love to see an IndieGoGo (or equivalent) campaign for “PrivateFox: The World’s First Fully Private Browser. Goal: $300 million.”

3) Build intentcasting into Firefox as it stands.

Scott Adams (of Dilbert fame) calls it “broadcast shopping”. He explains:

Shopping is broken. In the fifties, if you wanted to buy a toaster, you only had a few practical choices. Maybe you went to the nearest department store and selected from the three models available. Or maybe you found your toaster in the Sears catalog. In a way, you were the hunter, and the toaster was the prey. You knew approximately where it was located, and you tracked it down and bagged it. Toasters couldn’t hide from you.

Now you shop on the Internet, and you can buy from anywhere on the planet. The options for any particular purchase approach infinity, or so it seems. Google is nearly worthless when shopping for items that don’t involve technology. It is as if the Internet has become a dense forest where your desired purchases can easily hide.

Advertising is broken too, because there are too many products battling for too little consumer attention. So ads can’t hope to close the can’t-find-what-I-want gap.

The standard shopping model needs to be reversed. Instead of the shopper acting as hunter, and the product hiding as prey, you should be able to describe in your own words what sort of thing you are looking for, and the vendors should use those footprints to hunt you down and make their pitch.

There are many ways of doing this. More than a dozen appear under “Intentcasting” in this list of VRM developers. Some are under wraps, but have huge potential.

Intentcasting sets a population comprised of 100% qualified leads loose in the marketplace, all qualifying their lead-ness on their own terms. This will be hugely disruptive to the all-guesswork business that cherishes a 1% click-through rate in “impressions” that mostly aren’t — and ignores the huge negative externalities generated by a 99+% failure rate. It will also generate huge revenues, directly.

This would be a positive, wealth-creating move that should make everybody (other than advertising mill-keepers) happy. Even advertisers.  Trust me: I know. I co-founded and served as Creative Director for Hodskins Simone & Searls, one of Silicon Valley’s top ad agencies for the better part of two decades. Consider this fact: No company that advertises defines themselves as “an advertiser.” They have other businesses. Advertising might be valuable to them, but it’s still just a line item on the expense side of the balance sheet. They can cut or kill it any time they want.

“Buy on the sound of cannons, sell on the sound of trumpets,” Lord Nathan Rothschild said. For the last few years advertising has been one giant horn section, blasting away. If online advertising isn’t a bubble (which I believe it is), it at least qualifies as a mania. And it is the nature of manias to pass.

Business-wise, investing in an advertising strategy isn’t a bad bet for Mozilla right now. But the downsides are real and painful. Mozilla can reduce that pain by two ways:

  1. Join Don Marti, Bob Hoffman (the Ad Contrarian) and others (myself included) who are working to separate chaff from wheat within the advertising business — notably between the kind of advertising that’s surveillance-based and the kind that isn’t. Obviously Mozilla will be working on the latter. Think about what you would do to fix online advertising. Mozilla, I am sure, is thinking the same way.
  2. Place bets on the demand side of the marketplace, and not just — like everybody else — on the supply side.

Here on Earth we have a landing site for Mozilla, where the above and many other ideas can be vetted and hashed out with the core constituency: IIW, the Internet Identity Workshop. It’s an inexpensive three-day unconference that runs twice every year in the heart of Silicon Valley, at the Computer History Museum: an amazing venue.

Phil Windley, Kaliya Hamlin and I have been putting on IIW since 2005. We’ve done seventeen so far, and it’s impossible to calculate how far sessions there have moved forward the topics that come up, all vetted and led by participants.

Here’s one topic I promise to raise on Day One: How can we help Mozilla? Lots of Mozilla folk have been at IIWs in the past. This time participating will have more leverage than ever.

I want to see lots of lizards and lizard-helpers there.

[Later...] Darren has put up this insightful and kind post about #VRM and The Intention Economy (along with @garyvee‘s The Thank You Economy). I’ve also learned that lizards will indeed be coming to both VRM Day and IIW. Jazzed about that.

 

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