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The older I get, the earlier it seems.

So many gone things once looked like final stages: AM radio, nuclear bombs, FM, stereo, FM stereo, TV, color TV, quadrophonic sound, answer machines, PCs, online services, bulletin boards, home PBXes, newsgroups, instant messaging, cell phones, HD, browsing, pirate radio, free wi-fi, friending, tweeting.

Yeah, some of those aren’t gone yet, but don’t count on their staying around. Not in their current forms.

Three conditions have been profoundly increased by technology during my brief (62.2 year) lifetime: connectivity, autonomy and abundance. Those have been provided respectively by the Net, personal computing, and data processing and storage. I can now connect with anybody or anything pretty much anywhere I go, as an autonomous actor rather than a captive dependent on some company’s silo or walled garden. I can also access, accumulate and put to use many kinds of information of relevance to myself and my world.

Some creepy dependencies are still involved, such as the ones I have with ISPs and phone companies. But I believe even those will become substitutable services in the long run, much as the best “cloud” services are also becoming substitutable utilities.

I haven’t said that all this is a Good Thing. In fact I’m not sure it is. Meaning I’m not sure it has been good for us, or our world, that we have drifted so far from the hunting and gathering animals we were when we diasporized out of Africa during the last Ice Age. Perhaps we have adapted well without evolving at all. Think about it.

We are, if nothing else (and yes, we are much else) a pestilence on the planet. Few creatures other than rats and microbes are more widespread, or have done more to eat and alter the Earth’s contents and its living dependents. Sure, I’m enjoying it too. But at some point the party ends. When it does, what do we go home to?

Anyway, this all comes to mind while reading Nick Carr’s The eternal conference call. His bottom lines are killer:

  The flaw of synchronous communication has been repackaged as the boon of realtime communication. Asynchrony, once our friend, is now our enemy. The transaction costs of interpersonal communication have fallen below zero: It costs more to leave the stream than to stay in it. The approaching Wave promises us the best of both worlds: the realtime immediacy of the phone call with the easy broadcasting capacity of email. Which is also, as we’ll no doubt come to discover, the worst of both worlds. Welcome to the conference call that never ends. Welcome to Wave hell.

It’s the latest among Nick’s Realtime Chronicles. As always, strong stuff.

The original was born during a writing project David Sifry and I were doing for . Late at night David pinged me and said “Look at this,” and I was amazed. It was the first search engine for what we then called The Live Web (and now call Real Time). Basically, it was a search engine that just paid attention to RSS, which back then consisted mostly of blogs. (I welcome corrections from David, or anybody, on that. It’s been awhile.) When David made Technorati a company, he put me on its advisory board, and for awhile I had some influence on where it went and what it did. It was also, for many subjects, my primary search engine. If I wanted to follow conversation about a subject, Technorati was where I went first. I also liked the way it allowed me to look at a topic’s trending over the last few weeks or months. Technorati was also a technical pioneer, introducing tag search, along with new standards and practices around tagging in general. After Google Blogsearch came along, I used both, but Technorati was usually my first choice. I especially liked s.technorati.com, which gave the same results through a plain no-bullshit search UI.

Over the years, however, Technorati came to value popularity and buzz more than the kind of stuff I was looking for. Some of the same functionality was there, but it was buried deeper and deeper. For example, feeds of searches. If I wanted to subscribe to feeds of, say, a search for Nokia N900, I could click on something that said (or meant) “get a feed for this search.” Google Blogsearch had the same feature, and made it easy. Still does, giving me a choice of Blog Alerts, Atom and RSS, under a heading that says “Subscribe”. Twitter search, similarly, has “feed for this query”.

Without being able to find that feed easily, I lost interest in Technorati, only going there when I couldn’t find the results I wanted elsewhere. By that time David and most of the other people I knew at Technorati had moved on, so I didn’t have much interest in volunteering advice.

But I learned this morning (via Twitter, naturally) that Technorati had gone through an overhaul. It’s certainly faster and less cluttered. But I still can’t find feeds for searches. Trending seems to be gone, or hidden where I can’t find it. And I have no idea how to do tag searches with it. Maybe that’s because, as CEO Richard Jalichandra explains here, “We’re eliminating many of Technorati.com’s annoyances and some features, especially ones people didn’t use enough to justify the cost. Instead, we’re focusing on delivering the value people really want from us: instead of boiling the ocean to make coffee, we’re aiming to deliver the non-fat soy latte you asked for.”

Well, that “you” isn’t me. Which is cool. Technorati has become less a search company and more a media company. They launched Technorati Media at the same time. It’s a way to buy and sell ads. I wish them well with it. (Hey, Techcruch likes it.)

Meanwhile I’ll stick with Google Blogsearch for my live Web searching.

Wonder what the rest of ya’ll think.

I’m on the East Coast for the rest of the current fire season in California. Which is cool, literally. I miss Santa Barbara, but not the fear of destruction (which I generally don’t have there, but I need my rationalizations). Speaking of which, here’s The Mania of Owning Things, my EOF column for August 2009 issue of Linux Journal. I wrote it during the Jesusita Fire, the second fire-bullet we dodged this year.

The column title refers to the last line of this bit of Whitman:

I think I could turn and live awhile with the animals.
They are so placid and self-contained.
I stand and look at them sometimes half the day long.
They do not sweat and whine about their condition.
They do not lie awake in the dark and weep for their sins.
Not one is dissatisfied.
Not one is demented with the mania of owning things.

(For some reason most of those lines didn’t make it into the published piece. So, when you look at it, bear in mind that the top text is part of Whitman and none of me.) Some exerpts (from me, not Whitman):

Ambition and industry in the face of inevitable destruction is the job of life…

I believe in ownership—not for economic reasons, but because possession is 9/10ths of the three-year-old. We are all still toddlers in more ways than we’d like to admit—especially when it comes to possessions.

We are grabby animals. We like to own stuff—or at least control it. Where would a three-year-old be without the first-person possessive pronoun? No response is more human than “Mine!” And yet possessions are also burdens. I have a friend whose childhood home was burned twice by the same nutcase. He’s one of the sanest people I know. I can’t say it’s because he has been relieved of archives and other non-negotiables, but it makes a kind of sense to me. I have tons of that stuff, and I’ve thought lately about what it would mean if suddenly they were all cremated. Would that really be all bad? What I’d miss most are old photos that haven’t been scanned and writing that hasn’t been digitized in some way. But is my digital stuff all that safe either?…

I’ve just started backing (it) up “in the cloud”. But how safe is that? Or secure? Companies are temporary. Servers are temporary. Hell, everything is temporary.

When I was young, I acknowledged death as part of the cycle of life. Now I think it’s the other way around. Life is part of the cycle of death. Life generates fuel for death. It’s a carbon-based refinery for lots of interesting and helpful stuff.

Think about it. Marble. Limestone. Travertine. Oil. Gas. Coal. Wood. Linoleum. Cement. Paint. Plastics. Paper. Asphalt. Textiles. Medicines. Even the heat used to smelt iron and shape glass comes mostly from burning fossil fuel. The moon has abundant aluminum ores. But how would you produce the heat required for extraction, or do anything without the combustive assistance of oxygen? Ninety-eight percent of the oxygen in Earth’s atmosphere is produced by plants. Most of the sources are now dead, their energies devoted to post-living purposes.

The Internet grows by an odd noospheric process: duplication. In “Better Than Free”, Kevin Kelly makes an observation so profound and obvious that you can’t shake it once it sinks in: “The Internet is a copy machine.” As a result, the Net is turning into what Bob Frankston calls a “sea of bits”. This too is an ecosystem of sorts. Is it, like Earth’s ecosystem, a way that death makes use of life? I wonder about that too.

Anyway, the rest is here.

bypassbridge

The shot above, made on Sunday out the window of a plane on approach to Las Vegas, comes three and a half years after this shot, which I took from the ground at Hoover Dam. Here’s a whole set of the fly-by. Not much of the dam shows. The Colorado River gorge is easier to see.

Two things stand out for me in this scene. One is the remarkable engineering involved in building the Mike O’Callaghan-Pat Tillman Memorial Bridge, better known as the Hoover Dam Bypass. The other is that, from altitude — far more than from the ground — you can see the volcanic nature and origin of the rock supporting both the bridge and hte dam. I’ve been looking around for source docs online that detail the provenance of this rock, which needs to be of a competence sufficient to anchor one of the world’s biggest dams, while also supporting a bridge over a gorge. As I recall from the visit, it’s rhyolite. But, not sure. Looks like it. Maybe Arizona Geology can fill us in.

Same date, new sphere

On 9/11/2001 I had already been blogging for nearly two years. It’s interesting to see what I wrote this day, back then. Since my blog then was not on local time, my first four posts were actually the last from the day before. My first 9/11 post was this one.

A declaration of peace was my second post. Longer and more thoughtful posts came on 9/12, 9/13, 9/14, 9/16 and so on.

Kinda sad to see how many links now go nowhere, or to blogs that have since been abandoned. My blogroll on the right side of those pages has a lot of rot in it too.

In August 2007 I moved my blog here. Thanks to Dave Winer, the old blog archives live.

The Net is different too, especially around the Web. Google is the new Microsoft. Facebook is the new AOL. Twitter is the new CB radio. Much of what used to be on TV and in print have moved to the Web in new forms. Much of education too.

One year ago we were in the midst of a financial collapse. That’s ending now, maybe, sort of.

The whole world is in a transitional state, between many old institutions that aren’t yet dead and many new ones that are not yet formed. That includes Facebook and Twitter, by the way.

The attack on the World Trade Center was followed by wars in Afghanistan and Iraq that have not ended. In Iraq, which has a working government and a degree of peace, an agreeable end can be imagined. Less so in Afghanistan, which George Will, America’s top conservative columnist, thinks we should now abandon.

Terrorists have not attacked the U.S. directly again. At least not that blatantly, or to the same great effect. Interpret that any way you like.

Bonus link.

Why do mainstream broadcasters keep calling that big fire north of Los Angeles “the so-called Station Fire?” You never hear “so-called Hurricane Bill” or “so-called Hurricane Erika”. Why is that?

The main reason is that hurricanes have a much better naming convention. The surnames of hurricanes are first names of humans. The first names of wildfires often make no sense to ordinary folk. Gap, Day and Station don’t call meaning to mind. As I recall the Day Fire was the second to start on Labor Day, 2006. The other fire was called Labor.

With their human names, hurricanes are personified, making them easy to follow and remember. Katrina, Andrew, Hugo and Fran leap from memory a lot quicker than “The Great Hurricane of 1938” — which happened to be a Category 5 monster. It killed hundreds of people and blew out the wind guage at the Blue Hill Observatory when a gust hit 186 miles per hour. If it had been named Lucinda, it would have persisted as one of New England’s greatest weather legends. Instead it’s like, whoa, who knew?

According to this report, fires are named by the people who fight them. I suggest to those same folks that it will be easier to fight a fire with a personified name than a locational one. Why? Fear. Residents are much more likely to get their rears in gear when “Jack” or “Martha” are coming up the canyon than when “Station” is doing the same.

redwoods

Why do mature redwood trees have trunks that rise two hundred feet before branches commence, live for centuries and have bark that’s a foot thick? Because they are adapted to fire.

zaca

Why does the silver-green chaparral that covers California’s hills and mountains burn so easily? Because it’s supposed to.

calpoppies

Why, other than its color, is the California Poppy such an appropriate flower for the Golden State? Because it is adapted to both fire and earthquakes. Says Wikipedia, “It grows well in disturbed areas and often recolonizes after fires”.

Of course, so do we. That’s why it’s not weird to find humans colonizing hillsides and other “disturbed areas” of California. Case in point: I am writing this in a house sited on an former landslide, not far from the perimeters of two wildfires that claimed hundreds of other houses in the past few months.

Every spot on Earth is temporary, but California is a special example. As permanence goes, California is a house of cards.

For example, take a look at some of the animations here, prepared by geologists at UCSB. Watch as a sheet of crust the size of a continent gets shoved under the western edge of North America. Debris that piled up in the trench where that happened is what we now call the Bay Area. Submerged crust that melted, rose and hardened under North America — and was just recently exposed — we now call the Sierras. Take a look at the last 20 million years of Southern California history. It’s a wreck that’s still going on. One section of that wreck is a bend along the boundary between plates of crust. Mountains pile up along that bend, like snow in front of a plow. The biggest of these ranges we call the San Gabriels. Those are on fire right now. Add up all the Southern California wildfires over the last twenty years and you’ll get a territory exceeding that of several smaller states.

My point is perspective. The human one is so brief that it can hardly take in the full scope of What’s Going On, or what our lives contribute to it. In a geological context, what we contribute are carbon and fossils. We do that by dying. Other planets have geologies as well, but none have marble, limestone, coal or oil. Those are all produced by dead plants and animals. It would be hard to make heat on Mars because — as far as we know — there is no dead stuff to burn.

Humans love to make structures and produce heat, which means we have an unusually strong appetite for dead stuff. Even cement and steel require dead stuff in their making.

If you fly a lot, as I do, you start to notice black lines on the landscape. These are coal trains that move like ant trails from mines in the West to power plants all over the country. The largest of these mines are in Wyoming, more than 50% of which has coal to burn. This coal consists of dead stuff that has been buried for dozens of millions of years, and took at least as long to form. In Uncommon Carriers, John McPhee says the largest power plant in Georgia, Plant Sherer, “burns nearly thirteen hundred coal trains a year—two thousand miles of coal cars, twelve million tons of the bedrock of Wyoming.”

Nothing wrong with that, of course, unless you’re not human.

From any scope wider than our own, we are a pestilential species. Since the human diaspora began spreading out of Africa only a few thousand generations ago, we have chewed our way through land and species at a rate without equal in the history of the Earth, which began 4.567 billion years ago, or more than a third of the way back to the start of the Universe. We are distinguished by our intelligence, our powers of speech and expression, our ability to use tools and to build things, our ability to learn and teach, and our diversity (no two of us, even twins, are exactly alike). There are 6.781 billion of us now. Few of us will live more than a hundred years, and fewer still will have more than a few decades to contribute more than carbon to the world.

Among the many recent developments in civilization, two stand out. One is a widespread realization that the effects of human activity on the planet are non-trivial. The other is a growing ability to connect with each other and communicate over any distance at very little cost. What will we do with this knowledge, and the ability to share it? Will we follow the model of civilizations that waste the places where they live? Or will we prove to be creatures who can change their nature and stop doing that?

The former is the way to bet. The latter is the way to go.

Bonus read: John McPhee’s The Control of Nature. A third of it is called “Los Angeles vs. The San Gabriel Mountains.” While it is mostly about “debris flows” — slow motion landslides — that happen during winter rains, the important part for today’s discussion involves a primary condition for those flows: mountain slopes denuded of vegetation by fires. This means you can count on many mudslides this coming winter.

A couple days ago I responded to a posting on an email list. What I wrote struck a few chords, so I thought I’d repeat it here, with just a few edits, and then add a few additional thoughts as well. Here goes.

Reading _____’s references to ancient electrical power science brings to mind my own technical background, most of which is now also antique. Yet that background still informs of my understanding of the world, and my curiosities about What’s Going On Now, and What We Can Do Next. In fact I suspect that it is because I know so much about old technology that I am bullish about framing What We Can Do Next on both solid modern science and maximal liberation from technically obsolete legal and technical frameworks — even though I struggle as hard as the next geek to escape those.

(Autobiographical digression begins here. If you’re not into geeky stuff, skip.)

As a kid growing up in the 1950s and early ’60s I was obsessed with electricity and radio. I studied electronics and RF transmission and reception, was a ham radio operator, and put an inordinate amount of time into studying how antennas worked and electromagnetic waves propagated. From my home in New Jersey’s blue collar suburbs, I would ride my bike down to visit the transmitters of New York AM stations in the stinky tidewaters flanking the Turnpike, Routes 46 and 17, Paterson Plank Road and the Belleville Pike. (Nobody called them “Meadowlands” until many acres of them were paved in the ’70s to support a sports complex by that name.) I loved hanging with the old guys who manned those transmitters, and who were glad to take me out on the gangways to show how readings were made, how phasing worked (sinusoidal synchronization again), how a night transmitter had to address a dummy load before somebody manually switched from day to night power levels and directional arrays. After I learned to drive, my idea of a fun trip was to visit FM and TV transmitters on the tops of buildings and mountains. (Hell, I still do that.) Thus I came to understand skywaves and groundwaves, soil and salt water conductivity, ground systems, directional arrays and the inverse square law, all in the context of practical applications that required no shortage of engineering vernacular and black art.

I also obsessed on the reception end. In spite of living within sight of nearly every New York AM transmitter (WABC’s tower was close that we could hear its audio in our kitchen toaster), I logged more than 800 AM stations on my 40s-vintage Hammarlund HQ-129x receiver, which is still in storage at my sister’s place. That’s about 8 stations per channel. I came to understand how two-hop skywave reflection off the E layer of the ionosphere favored flat land or open water midway between transmission and reception points . This, I figured, is why I got KSL from Salt Lake City so well, but WOAI from San Antonio hardly at all. (Both were “clear channel” stations in the literal sense — nothing else in North America was on their channels at night, when the ionosphere becomes reflective of signals on the AM band.) Midpoint for the latter lay within the topographical corrugations of the southern Apalachians. Many years later I found this theory supported by listening in Hawaii to AM stations from Western North America, on an ordinary car radio. I’m still not sure why I found those skywave signals fading and distorting (from multiple reflections in the very uneven ionosphere) far less than those over land. I am sure, however, that most of this hardly matters at all to current RF and digital communication science. After I moved to North Carolina, I used Sporadic E reflections to log more than 1200 FM stations, mostly from 800 to 1200 miles away, plus nearly every Channel 3 and 6 (locally, 2,4 and 5 were occupied) in that same range. All those TV signals are now off the air. (Low-band VHF TV — channels 2 to 6 — are not used for digital signals in the U.S.) My knowledge of this old stuff is now mostly of nostalgia value; but seeking it has left me with a continuing curiosity about the physical world and our infrastructural additions to it. This is why much of what looks like photography is actually research. For example, this and this. What you’re looking at there are pictures taken in service to geology and archaeology.

(End of autobiographical digression.)

Speaking of which, I am also busy lately studying the history of copyright, royalties and the music business — mostly so ProjectVRM can avoid banging into any of those. This research amounts to legal and regulatory archaeology. Three preliminary findings stand out, and I would like to share them.

First, regulatory capture is real, and nearly impossible to escape. The best you can do is keep it from spreading. Most regulations protect last week from yesterday, and are driven by the last century’s leading industries. Little if any regulatory lawmaking by established industries — especially if they feel their revenue bases threatened, clears room for future development. Rather, it prevents future development, even for the threatened parties who might need it most. Thus the bulk of conversation and debate, even among the most progressive and original participants, takes place within the bounds of still-captive markets. This is why it is nearly impossible to talk about Net-supportive infrastructure development without employing the conceptual scaffolding of telecom and cablecom. We can rationalize this, for example, by saying that demand for telephone and cable (or satellite TV) services is real and persists, but the deeper and more important fact is that it is very difficult for any of us to exit the framing of those businesses and still make sense.

Second, infrastructure is plastic. The term “infrastructure” suggests physicality of the sturdiest kind, but in fact all of it is doomed to alteration, obsolescence and replacement. Some of it (Roman roads, for example) may last for centuries, but most of it is obsolete in a matter of decades, if not sooner. Consider over-the-air (OTA) TV. It is already a fossil. Numbered channels persist as station brands; but today very few of those stations transmit on their branded analog channels, and most of them are viewed over cable or satellite connections anyway. There are no reasons other than legacy regulatory ones to maintain the fiction that TV station locality is a matter of transmitter siting and signal range. Viewing of OTA TV signals is headed fast toward zero. It doesn’t help that digital signals play hard-to-get, and that the gear required for getting it sucks rocks. Nor does it help that cable and satellite providers that have gone out of their way to exclude OTA receiving circuitry from their latest gear, mostly force subscribing to channels that used to be free. As a result ABC, NBC, CBS, Fox and PBS are now a premium pay TV package. (For an example of how screwed this is, see here.) Among the biggest fossils are thousands of TV towers, some more than 2000 feet high, maintained to continue reifying the concept of “coverage,” and to legitimize “must carry” rules for cable. After live audio stream playing on mobile devices becomes cheap and easy, watch AM and FM radio transmission fossilize in exactly the same ways. (By the way, if you want to do something green and good for the environment, lobby for taking down some of these towers, which are expensive to maintain and hazards to anything that flies. Start with this list here. Note the “UHF/VHF transmission” column. Nearly all these towers were built for analog transmission and many are already abandoned. This one, for example.)

Third, “infrastructure” is a relatively new term and vaguely understood outside arcane uses within various industries. It drifted from military to everyday use in the 1970s, and is still not a field in itself. Try looking for an authoritative reference book on the general subject of infrastructure. There isn’t one. Yet digital technology requires that we challenge the physical anchoring of infrastructure as a concept. Are bits infrastructural? How about the means for arranging and moving them? The Internet (the most widespread means for moving bits) is defined fundamentally by its suite of protocols, not by the physical media over which data travels, even though there are capacity and performance dependencies on the latter. Again, we are in captured territory here. Only in conceptual jails can we sensibly debate whether something is an “information service” or a “telecommunication service”. And yet most of us who care about the internet and infrasructure do exactly that.

That last one is big. Maybe too big. I’ve written often about how hard it is to frame our understanding of the Net. Now I’m beginning to think we should admit that the Internet itself, as concept, is too limiting, and not much less antique than telecom or “power grid”.

“The Internet” is not a thing. It’s a finger pointing in the direction of a thing that isn’t. It is the name we give to the sense of place we get when we go “on” a mesh of unseen connections to interact with other entitites. Even the term “cloud“, labeling a utility data service, betrays the vagueness of our regard toward The Net.

I’ve been on the phone a lot lately with Erik Cecil, a veteran telecom attorney who has been thinking out loud about how networks are something other than the physical paths we reduce them to. He regards network mostly in its verb form: as what we do with our freedom — to enhance our intelligence, our wealth, our productivity, and the rest of what we do as contributors to civilization. To network we need technologies that enable what we do in maximal ways.  This, he says, requires that we re-think all our public utilities — energy, water, communications, transportation, military/security and law, to name a few — within the context of networking as something we do rather than something we have. (Think also of Jonathan Zittrain’s elevation of generativity as a supportive quality of open technology and standards. As verbs here, network and generate might not be too far apart.)

The social production side of this is well covered in Yochai Benkler’s The Wealth of Networks, but the full challenge of what Erik talks about is to re-think all infrastructure outside all old boxes, including the one we call The Internet.

As we do that, it is essential that we look to employ the innovative capacities of businesses old and new. This is a hat tip in the general direction of ISPs, and to the concerns often expressed by Richard Bennett and Brett Glass: that new Internet regulation may already be antique and unnecessary, and that small ISPs (a WISP in Brett’s case) should be the best connections of high-minded thinkers like yours truly (and others named above) to the real world where rubber meets road.

There is a bigger picture here. We can’t have only some of us painting it.

Imagine a “News from Lake Wobegon” without the homespun prairie jive, lasting for more than an hour every weeknight, and packed with great stories, mostly of being a normal kid from greater blue-collar Chicago. That was Jean Shepherd, who was Required Listening in New York — and the whole Northeast — from the ’50s to the ’70s. “Shep” was also a writer of books and articles, a public performer, an artist and a screenwriter best known for A Christmas Story the 1983 hit movie that has since become required showing on holiday season television.

So I’m listening right now to “A Voice in the Night: A Tribute to Jean Shepherd”, on one of the Sirius public radio channels. I can’t tell which one because the display on the receiver is too dim, and the service’s own guide is nearly clue-free. (And I wont get rid of this receiver, because it’s one of the early ones with an illegally strong FM transmitter, which I like, and because it fits in three different cradles that will fit none of the newer units. I will, with regret for losing Howard Stern, dump Sirius when my subscription runs out later this year.)

Anyway, I’m busy and would love to hear this show later on a podcast. Alas, the only listen-link on the show page goes to a RealAudio stream that requires sitting at your computer (and having a Real player). If anybody knows how to get this on a podcast, let the rest of us know. Thanks.

For the form of life we call business, we are at a boundary between eras. For biological forms of life, the most recent of these is the K-T boundary between the  and the Eras. The Mezozoic Era ended when Earth was struck by an object that left a crater 110 miles wide and a world-wide layer of iridium-rich crud. Below that layer lies the Age of Dinosaurs, completed. Above that layer accumulate the fossils of life forms that survived the change, and took advantage of it. Notable among these is a branch of theropod dinosaurs we call birds.

In business we have the I-I boundary: the one between the Industrial and Information ages (which Alvin Toffler first observed in The Third Wave, published in 1980).  Below that boundary we find a communications environment dominated by telecom and cablecom. Above it we find a radically different communications environment that still supports voice and video, but as just two among an endless variety of other applications. We call that environment the Internet.

At this moment in history most of us know the Internet as a tertiary service of telephone and cable companies, which still make most of their money selling telephone service and cable TV. Since those are highly regulated businesses, the Internet is subject to degrees of regulatory capture. Some of that capture is legal, but much of it is conceptual, for example when we see the Internet as a grace of telecom and cablecom — rather than as something that subsumes and obsoletes both of those Industrial Age frames.

Such is the risk with “broadband” — a term inherited by the Internet from both telecom and cablecom, and which is a subject of interest for both Congress and the FCC. In April of this year the FCC announced the development of a national broadband plan, subtitled “Seeks Public Input on Plan to Ensure Every American has Access to Broadband Capability”. In July the commission announced that Harvard’s Berkman Center would conduct “an independent review of broadband studies” to assist the FCC. Then yesterday the center put up a notice that it “is looking for a smart, effective fellow to join our broadband research team”. (This is more than close to home for me, since I am a fellow at Berkman. So I need to say that the broadband studies review is not my project — mine is this one — and that I am not speaking for the Berkman Center here, or even in my capacity as a fellow.)

The challenge here for everybody is to frame our understanding of the Net, and of research concerning the Net, in terms that are as native to the Net as possible, and not just those inherited from the Industrial Age businesses to which it presents both threats and promise — the former more obvioius than the latter. This will be very hard, because the Internet conversation is still mostly a telecom and cablecom conversation. (It’s also an entertainment industry conversation, to the degree that streaming and sharing of audio and video files are captive to regulations driven by the recording and movie industries.)

This is the case especially for legislators and regulators, too few of which are technologists. Some years ago Michael Powell, addressing folks pushing for network neutrality legislation, said that he had met with nearly every member of Congress during his tour of duty as FCC chairman, and that he could report that nearly all of them knew very little about two subjects. “One is technology, and the other is economics,” he said. “Now proceed.”

Here is what I am hoping for, as we proceed both within this study and beyond it to a greater understanding of the Internet and the new Age it brings on:

  • That “broadband” comes to mean the full scope of the Internet’s capabilities, and not just data speeds.
  • That we develop a native understanding of what the Internet really is, including the realization that what we know of it today is just an early iteration.
  • That telecom and cablecom companies not only see the writing on the wall for their old business models, but embrace other advantages of incumbency, including countless new uses and businesses that can flourish in an environment of wide-open and minimally encumbered connectivity — which they have a privileged ability to facilitate.
  • That the Net’s capacities are not only those provided from the inside out by “backbone” and other big “carriers”, but from the outside in by individuals, small and mid-size businesses (including other Internet service providers, such as WISPs) and municipalities.

That last item is important because carriers are the theropods of our time. To survive, and thrive, they need to adapt. The hardest challenge for them is to recognize that the money they leave on the shrinking Industrial Age table is peanuts next to the money that will appear on the Information Age table they are in a privileged position to help build.

Ry Cooder singing “I’m a fool for a cigarette”: 1401 views, 4 ratings.

WritingHanna singing “Coffee Ditty“: 704 views, 101 ratings.

Hannah sounds a lot like Maria Muldaur, no?

In the mid-1990s, when I couldn’t find anybody to publish my essays (I didn’t want to cover what I still call “vendor sports”, which eliminated most of the tech magazine market ), I followed Dave Winer’s footsteps and published my own on the Web. One was The Web and the New Reality, written in raw HTML with formatting borrowed from Netscape’s white papers of the time, complete with all-caps H2 headlines and first letters enlarged with +3 font sizes. Funny how mannered that looks now. Like the skull-and-wings on 18th century headstones.

I stumbled over The Web and the New Reality when I went trudging through the nether pages of Google search results, hoping to find more about the disagreements between Jefferson and Franklin over patents and copyrights. I still haven’t found exactly what I was looking for (though Chapter 2 of James Boyle’s The Public Domain gets me off to an excellent start), but did pause to note in my now-ancient essay a list of prophesies that hold up pretty well, especially since the scope of some embraces futures that still aren’t here but also haven’t been disproven in the years that have already passed. It is certainly utopian, and in that mood outlines some of the ideas we expanded in The Cluetrain Manifesto four (and now fourteen) years later. Here is how it begins:

Reality 2.0

The import of the Internet is so obvious and extreme that it actually defies valuation: witness the stock market, which values Netscape so far above that company’s real assets and earnings that its P/E ratio verges on the infinite.

Whatever we’re driving toward, it is very different from anchoring certainties that have grounded us for generations, if not for the duration of our species. It seems we are on the cusp of a new and radically different reality. Let’s call it Reality 2.0.

The label has a millenial quality, and a technical one as well. If Reality 2.0 is Reality 2.000, this month we’re in Reality 1.995.12.

With only a few revisions left before Reality 2.0 arrives, we’re in a good position to start seeing what awaits. Here are just a few of the things this writer is starting to see…

  1. As more customers come into direct contact with suppliers, markets for suppliers will change from target populations to conversations.
  2. Travel, ticket, advertising and PR agencies will all find new ways to add value, or they will be subtracted from market relationships that no longer require them.
  3. Within companies, marketing communications will change from peripheral activities to core competencies.New media will flourish on the Web, and old media will learn to live with the Web and take advantage of it.
  4. Retail space will complement cyber space. Customer and technical service will change dramatically, as 800 numbers yield to URLs and hard copy documents yield to soft copy versions of the same thing… but in browsable, searchable forms.
  5. Shipping services of all kinds will bloom. So will fulfillment services. So will ticket and entertainment sales services.
  6. The web’s search engines will become the new yellow pages for the whole world. Your fingers will still do the walking, but they won’t get stained with ink. Same goes for the white pages. Also the blue ones.
  7. The scope of the first person plural will enlarge to include the whole world. “We” may mean everybody on the globe, or any coherent group that inhabits it, regardless of location. Each of us will swing from group to group like monkeys through trees.
  8. National borders will change from barricades and toll booths into speed bumps and welcome mats.
  9. The game will be over for what teacher John Taylor Gatto labels “the narcotic we call television.” Also for the industrial relic of compulsory education. Both will be as dead as the mainframe business. In other words: still trucking, but not as the anchoring norms they used to be.
  10. Big Business will become as anachronistic as Big Government, because institutional mass will lose leverage without losing inertia.Domination will fail where partnering succeeds, simply because partners with positive sums will combine to outproduce winners and losers with zero sums.
  11. Right will make might.
  12. And might will be mighty different.

The last two sections, titled How It All Adds Up and The Plus Paradigm, are the ones that see a future in which the economics of abundance plainly outperform those of scarcity.

If Paul Saffo is right when he says we overestimate in the short term and underestimate in the long, my out-there prophesies might still be safe. But in our current short run I remain impressed at how little some of our institutions — especially those of journalism — grok how abundance works.

Last week I sat on two panels at the huge 92nd Annual Convention of the Association for Education inJournalism and Mass Communication in Boston. While much of what was talked about there was clueful in the extreme, there was no shortage of top-down stuff like “corporate strategies and consumer responses” — and very little push-back against the apparent decision by many newspapers and magazines to turn like a flock of fish toward the “strategy” of locking their “content” behind paywalls. Again. They clearly aren’t following Chris Anderson’s advice or example.

On the whole Google used to ignore the paywalled stuff, because it couldn’t be indexed, but now the pubs are leaving teasers out there (or maybe Google now has ways of searching archives anyway), and the result for the reader is clunking into registration and subscription doors that are all different and all annoying — especially when one is already a subscriber to the publication in question and can’t remember the login/password required (as is the case for me with The New Yorker, among other pubs).

So the “plus paradigm” ain’t here yet. But that doesn’t stop me from trying to make it happen anyway. There are worse goals than taking care of Jefferson’s unfinished business.

One of the reasons I liked Dish Network (to the extent anybody can like a purely commercial entertainment utility) was that their satellite receivers included an over-the-air tuner. It nicely folded your over-the-air (OTA) stations in with others in the system’s channel guide. Here’s how it looked:

dish_guide1

Well, the week before last I discovered that our Dish receiver was having trouble seeing and using its broadband connection — and, for that matter, the phone line as well. That receiver was this one here…

vip622-lrg

… a ViP 622. Vintage 2006. Top of Dish’s line at the time. Note the round jack on the far left of the back side. That’s where your outside (or inside) over-the-air antenna plugged in. We’ll be revisiting the subject shortly.

So Dish sent a guy out. He replaced the ViP 622 with Dish’s latest (or so he said): a ViP 722. I looked it up on the Web and ran across “DISH Network’s forthcoming DVRs get detailed: hints of Sling all over“, by Darren Murph, posted May 18th 2008. Among other things it said, “The forthcoming ViP 722 will be the first HD DVR from the outfit with loads of Sling technology built in — not too shocking considering the recent acquisition. Additionally, the box is said to feature an all new interface and the ability to browse to (select) websites, double as a SlingCatcher and even handle Clip & Sling duties.”

So here it was, July 2009, and I had a ViP 722 hooked up to my nice Sony flat screen, and … no hint of anything remotely suggestive of a Sling feature. When I asked the Dish guy about it, he didn’t have a clue. Sling? What’s that? Didn’t matter anyway, because the thing couldn’t use our broadband. The guy thought it might be my firewall, but I don’t have one of those.  Just a straight Net connection, through a router and a switch in a wiring closet that works fine for every other Net-aware device hooked up to it. We tested the receiver’s connection with a laptop: 18Mb down, 4Mb up. No problems. The receiver gets an IP address from the router (and can display it), and lights blink by the ethernet jack. But… it doesn’t communicate. The Dish guy said the broadband was only used for pay-per-view, and we don’t care about that, it doesn’t much matter. But we do care about customer support. Dish has buttons and menu choices for that, but—get this—has to dial out on a phone line to get the information you want. I had thought this was just a retro feature of the old ViP 622, but when I called Dish they said no, it’s still a feature of ALL Dish receivers.

It’s 2009, and these things are still dialing out. On a land line. Amazing.

So a couple days ago my wife called me from the house (I’m back in Boston) and said that the ViP 722 was dead. Tot. Mort. We tried re-setting it, unplugging and plugging it back in. Nothing. Then yesterday Dish came out to fix the thing, found was indeed croaked, and put in a new one: a ViP 722k, Dish’s “advanced, state-of-the-art” reciever of the moment.

Well, it may be advanced in lots of ways, but it’s retarded in one that royally pisses me off: no over-the-air receiver. That jack in the back I pointed out above? Not there.  So, no longer can I plug in my roof antenna to watch over-the-air TV. To do that I’ll have to bypass the receiver and plug the antenna cable straight into the TV. (That has never worked either, because Sony makes the channel-tuning impossible to understand, much less operate. On that TV, switching between satellite and anything else, such as the DVD, is a freaking ordeal.) Oh, and I won’t be able to record over-the-air programs, either. Unless I get a second DVR that’s not Dish’s.

Okay, so I just did some looking around, and found through this video that the ViP 722K has an optional “MT2 OTA module” that gets you over-the-air TV on the ViP 722k. Here’s some more confusing shit about it. Here’s more from Dishuser.org. Here’s the product brochure (pdf). Digging in, I see it’s two ATSC (digital TV) tuners in one, with two antenna inputs, and it goes in a drawer in the back of the set. It costs $30. I don’t think the Dish installer even knew about it. He told me that the feature had been eliminated on the 722K, and that I was SOL.

Bonus bummer: The VIP 722k also features a much more complicated remote control. This reduces another long-standing advantage of Dish: remote controls so simple to use that you could operate them in the dark. Bye to that too.

So. Why did Dish subtract value like that? I can think of only two reasons. One is that approximately nobody still watches over-the-air TV. (This is true. I’m one of the very few exceptions. Color me retro.) The other is that Dish charges $5.99/month for local channels. They did that before, but now they can force the purchase. “Yes, we blew off your antenna, but now you can get the same channels over satellite for six bucks a month.” Except for us it’s not the same channels. We live in Santa Barbara, but can’t get the local over-the-air channels. Instead we watch San Diego’s. Dish doesn’t offer us those, at any price.

The final irony is that the ViP 722k can’t use our broadband or our phone line either. Nobody ever figured out that problem. That means this whole adventure was for worse than naught. We’d have been better off if with our old ViP 622. There was nothing wrong with it that isn’t still wrong with its replacements.

Later my wife shared a conversation she had with a couple other people in town who had gone through similar craziness at their homes. “What happened to TV?” one of them said. “It’s gotten so freaking complicated. I just hate it.”

What’s happening is a dying industry milking its customers. That much is clear. The rest is all snow.

Seems I with , , , , , and about 1/365th of the world’s population. I also , “the first general-purpose electronic computer“, and I were fired up the very same day in 1947 — ENIAC at Aberdeen Proving Grounds and I at in Jersey City. ENIAC worked until its plug was pulled in 1955. I still feel like I’ve just been plugged in. (Guess ENIAC was a pessimist.)

My birthday present to myself will be getting lots of work done.

Bonus link.

090720-jupiter-spot-impact-picture_big

When I read that an impact had been spotted on Jupiter, I figured it was somewhere other than the equator, which would be a bulls-eye. Even Shoemaker-Levy, a huge comet broken into a string of pieces, slammed like a series of machine gun bullets into Jupiter near its south pole.

But this one was bigger. See above. And read the story. That black hole in the side of Jupiter is nearly as big as our whole planet. [Woops, not quite. DFR points out in a comment below that the black spot is certainly a moon shadow. Jupiter has four big ones, they do make shadows like that, they are all on the planet’s equator, they’re all a good deal smaller than the Earth (being moons), and I should have known better. Anyway…

And nobody saw it coming.

One good thing is that Jupiter is kind of a crap sweeper, gliding around the inside edge of the outer solar system with a nice big gravitational field, sucking up debris that might otherwise clobber one of your inner planets, such as ours.

By the way, that bright point of light in the eastern sky these evenings is Jupiter. The smaller points of light on either side of it and close by are its moons. The clear-eyed can make them out on a dark night. And they’re quite obvious through good telescopes.

Oh, by the way, there’s a total solar eclipse happening right now in Asia. The NASA server with cool info seems to be hosed. So do some other sites I’ve checked (not that my connection is good right now… we’re back to high latencies again). But Shadow & Substance is on the scene and covering it live. Lots of fun stuff there.

wasn’t the biggest nonfiction book to come along in early 2000. That would be . I never read that, but I did read what was probably the second-biggest: ’s . Like Cheese, Tipping is about change. Unpacking one chapter in the book, Malcolm writes, “I think that word of mouth is something created by three very rare and special psychological types, whom I call Connectors, Mavens, and Salesmen.” It was no accident that at least three of Cluetrain’s four authors combined all three of those types. I also think that those characteristics are not so rare among effective folks in the tech world. Many come to mind: Kevin Kelly, Stuart Brand, Dave Winer, Chris Anderson, Jerry Michalski, Esther Dyson, Tim O’Reilly, Steve Gillmor, Kevins Marks and Werbach, Craig Burton, Clay Shirky, Bruce Sterling… the list, as I think  about it, is quite long. You can drive word of mouth with fewer than all three of those natures, of course. And success in an industry depends on people who are good at many other things. It’s just interesting to me that there are so many in the tech world who are good at those three — and are so confident that they can get things moving.

All this comes to mind when I read ’s post. It tells the story of how his own life tipped a series of times: when he connected (at some effort) with Chris Locke after Cluetrain came out, when he connected with and the Blogger folks (that’s the same Ev now behind Twitter), when I connected him with Andre Durand of Ping Identity (where Eric was the first employee), and when he helped start , which led to : Eric’s own conference (he does too).

In his post Eric thanks us. And here I’ll thank Eric too, for connecting me to more people, and good stuff, than I can begin to list.

cluetraincoverTen years ago The Cluetrain Manifesto was a website that had been up for a couple of months — long enough to create a stir and get its four authors a book deal. By early June we had begun work on the book, which would wrap in August and come out in January. So at the moment we’re past the website’s anniversary and shy of the book’s.

cover187-cluetrain-10th-0465018653That’s close enough for 10th Anniversary Edition of The Cluetrain Manifesto, which will hit the streets this month. The new book, which arrived at my house yesterday, is the same as the original (we didn’t change a word). but with the addition of a new introduction by David Weinberger, four new chapters by each of the four authors (Chris Locke and Rick Levine, in addition to Dr. Weinberger and myself), and one each by Dan Gillmor, Jake McKee and JP Rangaswami.

A lot has happened in the last decade. A lot hasn’t happened too. To reflect on both, the Berkman Center will host a conversation called Cluetrain at 10: So How’s Utopia Working Out for Ya? at Harvard Law School.

David Weinberger and I will be joined by Jonathan Zittrain, a Harvard Law professor and author of The Future of the Internet — and How to Stop It. “JZ” was a student at HLS when he co-founded the Berkman Center eleven years ago. David and I are both fellows at the center as well. The three of us will talk for a bit and then the rest of it will be open to the floor, both in the room and out on the IRC (and other backchannels), since the conversation will be webcast as well. It starts at 6:00 pm East Coast time.

Meet/meat space is the Austin East Classroom of Austin Hall at Harvard Law School. It’s free and open to everybody. Since it’s a classroom and expected to fill up, an RSVP is requested. To do that, go here.

WebTV was way ahead of its time and exactly backwards. The idea was to put the Web on TV. In the prevailing media framework of the time, this made complete sense. TV had been around since the Forties, and nearly everybody devoted many hours of their daily lives to it. The Web was brand new then. And, since the Web used a tube like TV did, it only made sense to make the Web work on TV, rather than vice versa.

Microsoft bought WebTV for $.425 billion in April 1997. It was the most Microsoft had ever spent on an acquisition, and a stunning sum to spend on what was clearly a speculative play. But Microsoft clearly thought it was skating to where the puck was going.

Not long after that I heard from Dave Feinleib, an executive at Microsoft. Dave wanted to know if I would be interested in writing a chapter for a book he was putting together on the convergence of the Web and television. What brought him to my door was that I was the only writer he found who claimed the Web would eat TV, rather than vice versa. Everybody else was saying that history was going the other way — including Microsoft itself, with its enormous bet.

Dave was an outstanding editor, and did a great job pulling his book together. Originally he wanted it to be published by somebody other than Microsoft, but that didn’t work out. If I’m not mistaken (and Dave, if you’re out there somewhere, correct me), his choices of title also didn’t make it. The title finally chosen was a kiss of death: The Inside Story of Interactive TV and (in much larger type) WebTV for Windows. (Cool: You can still get it at Amazon, so death in this case is only slightly exaggerated.)

It was a good book, and an important historic document. At least for me. Much of what I later contributed to The Cluetrain Manifesto I prototyped in my chapter of Dave’s book. My title was “The Message Is Not the Medium.”

Amazingly, I just found a draft of the chapter, which I assumed had been long gone in an old disk crash or something. Begging the indulgence of Dave and Microsoft, I’ll quote from it wholesale. Remember that this was written in 1998, at the very height of the dot-com bubble.

About the conversational nature of markets:

So what we have here are two metaphors for a marketplace: 1) a battlefield; and 2) a conversation. Which is the better metaphor for the Web market? One is zero-sum and the other is positive-sum. One is physical and the other is virtual. One uses OR logic, and the other uses AND logic.

It’s no contest. The conversation metaphor describes a world exploding with positive new sums. The battlefield metaphor insults that world by denying those sums. It works fine when we’re talking about battles for shelf space in grocery stores; but when we’re talking about the Web, battlefield metaphors ignore the most important developments.

There are two other advantages to the conversation metaphor. First, it works as a synonym. Substitute the word “conversation” for  “market” and this fact becomes clear. The bookselling conversation and the bookselling market are the same. Second, conversations are the fundamental connections human beings make with each other. We may love or hate one another, but unless we’re in conversation, not much happens between us. Societies grow around conversations. That includes the business societies we call markets…

About the Web as a marketplace:

Today the Web remains an extraordinarily useful way to publish, archive, research and connect all kinds of information. No medium better serves curious or inventive minds.

While commerce may not have been the first priority of the Web’s prime movers, their medium has quickly proven to be the most commercial medium ever created. It invites every business in the Yellow Pages either to sell on the Web or to support their existing business by using the Web to publish useful information and invite dialog with customers and other involved parties. In fact, by serving as both an ultimate yellow page directory and an endless spread of real estate for stores and businesses, the Web demonstrates extreme synergy between the publishing and retailing metaphors, along with their underlying conceptual systems.

So, in simple terms, the Web efficiently serves two fundamental human needs:

1.    The need to know; and
2.    The need to buy.

While it also serves as a fine way to ship messages to eyeballs, we should pause to observe that the message market is a conversation that takes place entirely on the supply side of TV’s shipping system. In the advertising market, media sell space or time to companies that advertise. Not to consumers. The consumers get messages for free, whether they want them or not.

What happens when consumers can speak back — not just to the media, but to the companies who pay for the media? In the past we never faced that question. Now we do. And the Web will answer with a new division of labor between advertising and the rest of commerce. That division will further expose the limits of both the advertising and entertainment metaphors.

On Sales vs. Advertsing, and how the Web does more for the former than the latter:

“Advertising is what you do when you can’t go see somebody. That’s all  it is.” — Fairfax Cone

Fairfax “Fax” Cone founded one of the world’s top advertising agencies, Foote, Cone & Belding, and ran it for forty years. A no-nonsense guy from Chicago, Cone knew exactly what advertising was and wasn’t about. With this simple definition — what you do when you can’t go see somebody — he drew a clear line between advertising and sales. Today, thirty years after he retired, we can draw the same line between TV and the Web, and divide the labors accordingly.

On one side we have television, the best medium ever created for advertising. On the other side we have the Web, the best medium ever created for sales.

The Web, like the telephone, is a much better tool for sales than for promotion. It’s what you do when you can go see somebody: a way to inform customers and for them to inform you. The range of benefits is incalculable. You can learn from each other, confer in groups, have visually informed phone conversations, or sell directly with no sales people at all.

In other words, you can do business. All kinds of business. As with the phone, it’s hard to imagine any business you can’t do, or can’t help do, with the Web.

So we have a choice. See or be seen: see with the Web, or be seen on TV. Talk with people or talk at them. Converse with them, or send them messages.

Once we divide these labors, advertising on the Web will make no more sense than advertising on the phone does today. It will be just as unwelcome, just as intrusive, just as rude and just as useless.

The Web will call forth — from both vendors and customers — a new kind of marketing: one that seeks to enlarge the conversations we call business, not to assault potential customers with messages they don’t want. This will expose Web advertising — and most other advertising — as the spam it is, and invite the development of something that serves supply without insulting demand, and establishes market conversations equally needed by both.

This new marketing conversation will embrace what Rob McDaniel  calls a “divine awful truth”  — a truth whose veracity is exceeded only by its deniability. When that truth becomes clear, we will recognize most advertising as an ugly art form  that only dumb funding can justify, and damn it for the sin of unwelcome supply in the absence of demand.

That truth is this: There is no demand for messages. And there never was.

In fact, most advertising has negative demand, especially on TV. It actually subtracts value. To get an idea just how negative TV advertising is, imagine what would happen if the mute buttons on remote controls delivered we-don’t-want-to-hear-this messages back to advertisers. When that feedback finally gets through, the $180+ billion/year advertising market will fall like a bad soufflé.

It will fall because the Web will bring two developments advertising has never seen before, and has always feared:  1) direct feedback; and 2) accountability. These will expose another divine awful truth: most advertising doesn’t work.

In the safety of absent alternatives, advertising people have always admitted as much. There’s an old expression in the business that goes, “I know half my advertising is wasted. I just don’t know which half.” (And let’s face it, “half” is exceedingly generous.)

With the Web, you can know. Add the Web to TV, and you can measure waste on the tube too.

Use the Web wisely, and you don’t have to settle for any waste at all.

About advertising’s fatal flaw:

Television is two businesses: 1) an entertainment delivery service; and 2) an advertising delivery service. They involve two very different conversations. The first is huge and includes everybody. The second is narrow and only includes advertisers and broadcasters.

TV’s entertainment producers are program sources such as production companies, network entertainment divisions, and the programming sides of TV stations. These are also the vendors of the programs they produce. Their customers and distributors are the networks and TV stations, who give away the product for free to their consumers, the viewers.

In TV’s advertising business, the advertising is produced by the advertisers themselves, or by their agencies. But in this market conversation, advertisers paly the customer role. They buy time from the networks and the stations, which serve as both vendors and distributors. Again, viewers consume the product for free.

In the past, the difference between these conversations didn’t matter much, because consumers were not part of TV’s money-for-goods market conversation.  Instead, consumers were part of the conversation around the product TV gives away: programming.

In the economics of television, however, programming is just bait. It’s very attractive bait, of course; but it’s on the cost side of the balance sheet, not the revenue side. TV’s $45+ billion revenues come from advertising, not programming. And the sources of programming make most of their money from their customers: networks, syndicators and stations. Not from viewers.

Broadcasters, however, are accustomed to believing that their audience is deeply involved in their business, and often speak of demographics (e.g. men 25-54) as “markets.” But there is no market conversation here, because the relationship — such as it is — is restricted to terms set by what the supply side requires, which are ratings numbers and impersonal information such as demographic breakouts and lifestyle characterizations. This may be useful information, but it lacks the authenticity of real market demand, expressed in hard cash. In fact, very few viewers are engaged in conversations with the stations and networks they watch. It’s a one-way, one-to-many distribution system. TV’s consumers are important only in aggregate, not as individuals. They are many, not one. And, as Reese Jones told us earlier, there is no such thing as a many-to-one conversation. At best there is only a perception of one. Big difference.

So, without a cash voice, audience members can only consume. Their role is to take the bait. If the advertisements work, of course, they’ll take the hook as well. But the advertising business is still a conversation that does not include its consumers..

So we get supply without demand, which isn’t a bad definition of advertising.

Now let’s look at the Web.

Here, the customer and consumer are the same. He or she can buy the advertisers’ goods directly from the advertiser, and enjoy two-way one-to-one market conversations that don’t involve the intervention either of TV as a medium or of one-way messages intended as bait. He or she can also buy entertainment directly from program sources, which in this relationship vend as well as produce. The distribution role of TV stations and networks is unnecessary, or at least peripheral. In other words, the Web disintermediates TV, plus other media.

So the real threat to TV isn’t just that the Web makes advertising accountable. It’s that it makes business more efficient. In fact the Web serves as both a medium for business and as a necessary accessory to it, much like the telephone. No medium since the telephone does a better job of getting vendors and customers together, and of fostering the word-of-mouth that even advertisers admit is the best advertising.

The Web is an unprecedented clue-exchange system. And when companies get enough clues about how poorly their advertising actually works, they’ll drop it like a bad transmission, or change it so much we can’t call it advertising any more.

We may have a blood bath. Killing ad budgets is a snap. Advertising is protected by no government agencies, and encouraged by no tax incentives. It’s just an expense, a line item, overhead. You can waste it with a phone call and almost nobody will get fired, aside from a few marketing communications (”marcom”) types and their expensive ad agencies.

About TV’s fatal flaw:

Few would argue that TV is a good thing. Hand-wringing over TV’s awfulness is a huge nonbusiness. TV Free America counts four thousand studies of TV’s effects on children. The TVFA also says 49% of Americans think they watch too much TV, and 73% of American parents think they should limit their kid’s TV watching.

And, as the tobacco industry will tell you, smoking is an “adult custom” and “a simple matter of personal choice.”

Then let’s admit it: TV is a drug. So why do we take it when we clearly know it’s bad for our brains?

Six reasons: 1) because it’s free; 2) because it’s everywhere; 3) because it’s narcotic; 4) because we enjoy it; 5) because it’s the one thing we can all talk about without getting too personal; and 6) because it’s been with us for half a century.

Television isn’t just part of our culture; it is our culture. As Howard Beale tells his audience, “You dress like the tube, you eat like the tube, you raise your children like the tube.” And we do business like the tube, too. It’s standard.

Howard Beale had it right: television is a tube. Let’s look at it one more time, from our point of view.

What we see is a one-way freight forwarding system, from producers to consumers. Networks and stations “put out,” “send out” and “deliver” programs through “channels” on “signals” that an “audience” of “viewers” “receive,” or “get” through this “tube.” We “consume” those products by “watching” them, often intending to “vege out” in the process.

Note that this activity is bovine at best, vegetative at worst and narcotic in any case. To put it mildly, there is no room in this metaphor for interactivity. And let’s face it, when most people watch TV, the only thing they want to interact with is the refrigerator.

Metaphorically speaking, it doesn’t matter that TV contains plenty of engaging and stimulating content, any more than it matters that life in many ways isn’t a journey. TV is a tube. It goes from them to us. We just sit here and consume it like fish in a tank, staring at glass.

Of course we’re not really like that. We’re conscious when we watch TV.

Well, of course we are. So are lots of people. But that’s not how the concept works, and its not what the system values. TV’s delivery-system metaphors reduce viewing to an effect — a noise at the end of the trough. And they reduce programming to container cargo. “Content,” for example, is a tubular noun that comes straight out of the TV conversation. What retailers would demean their goods with such a value-subtracting label?   Does Macy’s sell “content?” With TV, the label is accurate. The product is value-free, since consumers don’t pay a damn thing for it.

There is a positive side to the entertainment conversation, of course. Writers, producers, directors and stars all put out “shows” to entertain an “audience.” Here the underlying metaphor is theater. By this conceptual metaphor, TV is a stage.  But the negotiable market value of this conversation is provided entirely by its customers: the TV stations and networks. The audience, however, pays nothing for the product. Its customers use it as advertising bait. This isolates the show-biz conversation and its value. You might say that TV actually subtracts value from its own product, by giving it away.

And, the story of TV’s death foretold:

In the long run (which may not be very long), the Web conversation will win for the simple reason that it supports and nurtures direct conversations, and therefore grows business at a much faster rate. It also has conceptual metaphors that do a better job of supporting commerce.

Drugs have their uses. But it’s better to bet on the nurtured market than on the drugged one.

Trees don’t grow to the sky. TV’s $45 billion business may be the biggest redwood in the advertising forest, but in a few more years we’ll be counting its rings. “Propaganda ends where dialog begins,” Jacques Ellul says.

The Web is about dialog. The fact that it supports entertainment, and does a great job of it, does nothing to change that fact. What the Web brings to the entertainment business (and every business), for the first time, is dialog like nobody has ever seen before. Now everybody can get into the entertainment conversation. Or the conversations that comprise any other market you can name. Embracing that is the safest bet in the world. Betting on the old illusion machine, however popular it may be at the moment, is risky to say the least…

TV is just chewing gum for the eyes. — Fred Allen

This may look like a long shot, but I’m going to bet that the first fifty years of TV will be the only fifty years. We’ll look back on it the way we now look back on radio’s golden age. It was something communal and friendly that brought the family together. It was a way we could be silent together. Something of complete unimportance we could all talk about.

And, to be fair, TV has always had a very high quantity of Good Stuff. But it also had a much higher quantity of drugs. Fred Allen was being kind when he called it “chewing gum for the eyes.” It was much worse. It made us stupid. It started us on real drugs like cannabis and cocaine. It taught us that guns solve problems and that violence is ordinary. It disconnected us from our families and communities and plugged us into a system that treated us as a product to be fattened and led around blind, like cattle.

Convergence between the Web and TV is inevitable. But it will happen on the terms of the metaphors that make sense of it, such as publishing and retailing. There is plenty of room in these metaphors — especially retailing — for ordering and shipping entertainment freight. The Web is a perfect way to enable the direct-demand market for video goods that the television industry was never equipped to provide, because it could never embrace the concept. They were in the eyeballs-for-advertisers business. Their job was to give away entertainment, not to charge for it.

So what will we get? Gum on the computer screen, or choice on the tube?

It’ll be no contest, especially when the form starts funding itself.

Bet on Web/TV, not TV/Web.

Looking back on all that, I wince at how hyperbolic some of it was (like, there really is some demand for some messages), but I’m still plased with what I got right, which is that the Web eats TV. Which brings me to the precipitating post, YouTube is Huge and About to Get Even Bigger, by Jennifer Van Grove in Mashable. Sez Jennifer,

According to YouTube, the hours of video uploaded to YouTube every minute has been growing astronomically since mid-2007, when it was just a measly six hours per minute. Then, in “January of this year, it became 15 hours of video uploaded every minute, the equivalent of Hollywood releasing over 86,000 new full-length movies into theaters each week.”

Now, just a few months later and we’ve hit the 20 hour per minute milestone, which means that for every second in time about 33 minutes of video make it to YouTube, and that for any given day 28,800 hours of video are uploaded in total…

Even though YouTube (YouTube reviews) is seeing such massive upload numbers, and we think that speaks to the strength of their community, they still have monetization challenges that are only exacerbated by the rising bandwidth costs required to support such an enormous load. Bandwidth costs are already proving to be the bane of YouTube’s existence, possibly resulting in $470 million in loses for this year alone.

So while YouTube’s outwardly celebrating that we’re dumping 20 hours of video on their servers every minute, we think they should count their blessings with a little more realism since, based on previous patterns, this number, along with bandwidth costs, will only continue to rise.

“Rise” is too weak a verb. What we have here is something of an artesian flood, a continent of blooming volcanoes.

In the old top-down world of broadcasting, all we had were a few thousand big transmitters, each with limited reach, stretched and widened by cable and satellite TV. (Remember that what we call “cable” began as CATV: Community Antenna TeleVision.) It is over these legacy systems, plus the upgraded phone system, that most of us are connected to the Internet today.

In the legacy TV world, transmitters are obsolete to the verge of pointlessness. So are “channels.” So are the “networks” that are now just distributors for TV shows. All that matters is “content,” as they say. And that’s moving online, huge-time.

Tomorrow’s shows  won’t be coming only from big-time program producers.  We’ll be getting them from each other as well. We already see that with YouTube, but in relatively low-def resolutions. Still, it’s a start. At the end of the next growth stage we’ll be producing out own damn shows, and at resolutions higher than cable can bear. So will the incumbent producers, of course, but they won’t be taking the lead in pushing for wider bandwidth. That’s an easy call because they’re not taking the lead right now, and they should be. Instead they’ve left it up to us: the “viewers” who are now becoming producers and reproducers.

Already you can get a camcorder that will shoot 1080p video for well under a $grand. That’s more resolution than you’ll get from cable or satellite, with a few pay-per-view exceptions. Combine the sphinctered nature of cable and satellite TV bandwidth with the carriers’ need to compete by carrying more and more channels, and what you get is stuff that’s “HD” in name only. While the resolution might be 720p or 1080i, the amount of actual data carried on each channel is minimal or worse, resulting in skies that look plaid and skin that looks damaged. All of whch means that the best thing you can see — today — on your new 1080p screen comes from your new 1080p camcorder. (Unless you pay bux deluxe for a Blu-Ray player, which not many of us are doing.) So: how long before ordinary folks are producing their own high-def movies, in large numbers? How long before that pounds out the walls of pipes all over the place?

Even if that takes awhile, we have to face facts. We’re going to need the bandwidth. Storage and processing we’ve got covered, because that’s at the edges, where there’s not much standing in the way of growth and enterprise. In the middle we’ve got a world wide bandwidth challenge.

The phone and cable companies can’t give it to us — at least not the way they’re currently set up. Even the best of the carrier breed — Verizon FiOS, which I’m using right now, and appreciating a great deal — is set up as a top-grade cable TV system that also delivers Internet. Not as a fat data pipe between any two points, which is what we’ll need.

Pause for a moment and recall this scene from the movie “Jaws”. “We’re gonna need a bigger boat,” Roy Scheider says.

TV on the Net is the shark in this story. The Quinn role is being played by the carriers right now. They need to be smarter than what we’ve seen so far. So do the rest of us.

jesusita_google_modis10

Where most of my earlier shots in this series were of fire detection and spread across time, the one above (and in the larger linked shot, on Flickr) is of “fire radiative power”. If you look at the whole set, you can get an idea of both intensity and spread across time. Again, these are from MODIS, which is an instrument system on satellites passing more than 700km overhead. Still, it finds stuff, and dates it. That’s why this next shot is very encouraging:

jesusita_google_modis11

It will sure spread some more, but we can see the end coming. Here’s the whole photo set.

And here’s the latest update on exactly what burned (addresses and all) from Matt Kettmann (Contact), Sam Kornell , Chris Meagher (Contact), Ben Preston (Contact), Ethan Stewart (Contact) of the Independent.

They also issue a caution:

The bad news is that the fire still threatens parts of Goleta to the west, the Painted Cave community to the north, and, to the east, parts of Santa Barbara and Montecito, where the evacuation order was just extended once again.

Those Indy folks did — and are still doing — an outstanding job, deserving of whatever rewards are coming their way. Great work by everybody else reporting on the fire as well. Kudos all around.

And great work, of course, by the firefighters. They saved the city. If you’ve ever seen a fire this big and threatening (for example, Oakland, which I did see, and which took out more than 3500 homes), you know how hard it is to stop. Around 80 homes were lost in this one. It could have been many more. If Cheltenham, or the Riviera, had gone up, and the sundowner winds kept blowing, it’s not hard to imagine losing the whole city, since the rain of flaming debris would have caused a true firestorm. From the same Indy report:

“The firefighters must have sat in every single backyard and held it off. The fire reached literally the backyards of every single one of them, but I didn’t see a single house burned up there.”

The mountains won’t be as pretty for a couple of years. But the city will also be safer. That’s the upside. 2:54pm Pacific

Here is a great map that shows all three fires in the last year, as well as good information about the ongoing Jesusita Fire.

Thanks to Keith McArthur for clueing me in on Cluetrainplus10, in which folks comment on each of Cluetrain’s 95 theses, on roughly the 10th anniversary of the day Cluetrain went up on the Web. (It was around this time in 1999.)

The only thesis I clearly remember writing was the first, “Markets are conversations.” That one was unpacked in a book chapter, and Chris Locke has taken that assignment for this exercise. Most of the other theses are also taken, so I chose one of the later ones, copied and pasted here:

71. Your tired notions of “the market” make our eyes glaze over. We don’t recognize ourselves in your projections—perhaps because we know we’re already elsewhere. Doc Searls @dsearls

Ten years later, that disconect is still there. Back when we wrote Cluetrain, we dwelled on the distance between what David Weinberger called “Fort Business” and the human beings both inside and outside the company. Today there is much more conversation happening across those lines (in both literal and metaphorical senses of the word), and everybody seems to be getting “social” out the wazoo. But the same old Fort/Human split is there. Worse, it’s growing, as businesses get more silo’d than ever — even (and especially) on the Net.

For evidence, look no farther than two of the most annoying developments in the history of business: 1) loyalty cards; and 2) the outsourcing of customer service to customers themselves.

Never mind the inefficiencies and outright stupidities involved in loyalty programs (for example, giving you a coupon discounting the next purchase of the thing you just bought — now for too much). Just look at the conceits involved. Every one of these programs acts as if “belonging” to a vendor is a desirable state — that customers are actually okay with being “acquired”, “locked-in” and “owned” like slaves.

Meanwhile, “customer service” has been automated to a degree that is beyond moronic. If you ever reach a Tier One agent, you’ll engage in a conversation with a script in human form:

“Hello, my name is Scott. How are you today?”

“I’m fine. How are you?”

“Thank you for asking. I’m fine. How can I help you today?”

“My X is F’d.”

“I’m sorry you’re having that problem.”

Right. They always ask how you are, always thank you for asking how they are, and are always sorry you have a problem.

They even do that chant in chat sessions. Last week I had a four chat sessions in a row with four agents of Charter Communications, the cable company that provides internet service at my brother-in-law’s house. This took place on a laptop in the crawl space under his house. All the chats were 99% unhelpful and in some ways were comically absurd. The real message that ran through the whole exchange was, You figure it out.

Last week in the New York Times, Steve Lohr wrote Customer Service? Ask a Volunteer. It tells the story of how customers, working as voluntary symbiotes in large vendor ecosystems, take up much of the support burden. If any of the good work of the volunteers finds its way into product improvement, it will provide good examples of what Eric von Hippel calls Democratizing Innovation. But most companies remain Fort Clueless on the matter. Sez one commenter on a Slashdot thread,

There’s a Linksys cable modem I know of that has a recent firmware, and by recent I mean last year or so. Linksys wont release the firmware as they expect only the cable companies to do so. The cable companies only release it to people who bought their cable modems from them directly. So there are thousands of people putting up with bugs because they bought their modem retail and have no legitimate access to the updated firmware.

What if I pulled this firmware from a cable company owned modem and wrote these people a simple installer? Would the company sing my praises then?

The real issue here is that people frequent web boards for support because the paid phone support they get is beyond worthless. Level 1 people just read scripts and level 2 or 3 people cant release firmwares because of moronic policies. No wonder people are helping themselves. These companies should be ashamed of providing service on such a low level, not happy that someone has taken up the slack for them.

Both these annoyances — loyalty cards and customer support outsourced to customers — are exacerbated by the Net. Loyalty cards are modeled to some degree on one of the worst flaws of the Web: that you have to sign in to something before you make a purchase. This is a bug, not a feature. And the Web makes it almost too easy for companies to direct customers away from the front door. They can say  “Just go to our Website. Everything you need is there.” Could be, but where? Even in 2009, finding good information on most company websites is a discouraging prospect. And the last thing you’ll find is a phone number that gets you to a human being, even if you’re prepared to pay for the help.

So the “elsewhere” we talked about in Cluetrain’s 71st thesis is out-of-luck-ville. Because we’re still stuck in a threshold state: between a world where sellers make all the rules, and a world where customers are self-equipped to overcome or obsolete those rules — by providing new ones that work the same for many vendors, and provide benefits for both sides.

This whole issue is front-burner for me right now. One reason is that I’m finally getting down (after three years) to unpacking The Intention Economy into a whole book, subtitled “What happens when customers get real power” (or something close to that). The other is that this past week has been one in which my wife and I spent perhaps half of our waking lives on the phone or the Web, navigating labyrinthine call center mazes, yelling at useless websites, and talking with tech support personnel who were 99% useless.

A Tier 2 Verizon person actually gave my wife detailed instructions on how to circumvent certain call center problems in the future, including an unpublished number that is sure to change — and stressing the importance of knowing how to work the company’s insane “system”. And that’s just one system. Every vendor of anything that requires service has its own system. Or many of them.

These problems cannot be solved by the companies themselves. Companies make silos. It’s as simple as that. Left to their own devices, that’s what they do. Over and over and over again.

The Internet Protocol solved the multiple network problem. We’re all on one Net now. Email protocols solved the multiple email system problem. We don’t have to ask which company silo somebody belongs to before we send email to them. But we still have multiple IM systems. The IETF approved Jabber’s XMPP protocol years ago, but Jabber has been only partially adopted. If you want to IM with somebody, you need to know if they’re on Skype or AIM or Yahoo or MSN. Far as I know, only Google uses XMPP as its IM protocol.

Meanwhile text more every day than they IM. This is because texting’s SMS protocol is universally used, both by all phone systems and by Twitter.

The fact that Apple, Microsoft, Skype and Yahoo all retain proprietary IM systems says that they still prefer to silo network uses and users, even after all these decades. They are, in the immortal words of Walt Whitman, “demented with the mania of owning things.”

Sobriety can only come from the customer side. As first parties in their own relationships and transactions, they are in the best position to sort out the growing silo-ization problems of second and third parties (vendors and their assistants).

Once customers become equipped with ways of managing their interactions with multiple vendors, we’ll see business growing around buyers rather than sellers. These are what we’re starting to call fourth party services: ones that Joe Andrieu calls user driven services. Here are his series of posts so far on the topic:

  1. The Great Reconfiguration
  2. Introducing User Driven Services
  3. User Driven Services: Impulse from the User
  4. User Driven Services: 2. Control

(He has eight more on the way. Stay tuned.)

Once these are in place, marketers will face a reciprocal force rather than a subordinated one. Three reasons: 1) because customer choices will far exceed the silo’d few provided by vendors acting like slave-owners; 2) customers will have help from a new and growing business category and 3) because customers are where the money comes from. Customers also know far more about how they want to spend their money than marketers do.

What follows will be a collapse of the guesswork economy that has comprised most of marketing and advertising for the duration. This is an economy that we were trying to blow up with Cluetrain ten years ago. It’s what I hope the next Cluetrain edition will help do, once it comes out this summer.

Meanwhile, work continues.

New England is full of ruins. Woods everywhere are veined with stone walls, relics of an agrarian age that ended when the industrial one began. Shipping canals, which were thick with horse-drawn cargo when the Thoreau brothers rowed past them up the Concord & Merrimack Rivers, were abandoned once railroads did the same job better. Mills along canals and rivers have long since been torn down or turned into museums, stores or condos. Bypassed by cars and trucks on highways, old railroad beds have lost their easements or turned into bike trails.

So now what happens to radio and TV — two more old industries with landmarks on landscapes? I visited the subject to some degree over in Linux Journal yesterday, with What if they gave a DTV transition and nobody came? Here I want to go farther, and look at an industry we know is going to die — and to start doing it well before the end arrives.

AM radio, which operates on such low frequencies that signals are radiated by entire broadcast towers, are built as single or multi-tower “arrays” sitting on buried conductors: “ground systems” that can take up more space in soil than their towers occupy in the air above. Most of these facilities were built between the 20s and 80s. Since then scarce land and environmental restrictions have slowed their spread. I would add that available frequencies are also scarce, but that hasn’t stopped the FCC from easing rules, over and over, turning the band at night (when signals bounce off the sky to reach hundreds of miles from their transmitters) into wall-to-wall hash.

FM radio has only been around in a serious way since the 1950s. Operating on a VHF band, where the antennas themselves don’t need to be large (as they do on AM), FM does best when radiated from altitude, meaning the tops of mountains, buildings and high towers. Some of the latter grow to the legal limit of 2000 feet.

With its VHF and UHF signals, television also requires transmission from altitude. When you see a very high tower standing on landscape, or a bristle of short towers atop mountains and skyscrapers, you’re looking at sources of TV, FM or both. A huge percentage of the world’s tallest masts (a category that includes buildings and towers) stand in the U.S., and many are the full 2000-foot height. Most were built for TV stations. (Wikipedia has a comprehensive list of these. Also of tower collapses — a remarkably long list.)

The first set of these to go the way of ship canals is low-band VHF TV. That is, channels 2-6. After June 12, no antenna broadcasting on those channels in the U.S. will continue to operate. Most high-band VHF TV channels — ones operating on channels 7-13 — will also be abandoned, though a few will continue to transmit digital signals. All stations that formerly occupied channels 2-6 will move to a UHF channel (14 to 50).

Old analog TV transmitters are mostly worthless and can’t be re-purposed. (Here’s an excellent piece on that subject, from The Current.)

What I’m wondering about are the towers. The Current’s story suggests that they’re too expensive to take down (not worth enough in scrap), and that most will be re-purposed in any case.

I don’t think so.

It might be easy enough to re-purpose a few former Channel 2 or Channel 4 towers. But what happens when AM and FM transmission is obsoleted by webcasting? This hasn’t happened yet. There are many architectural and UI challenges, plus the added legal burden of copyright restrictions, which are much tougher on music broadcast on the Web than on the air (at least in the U.S.) But the end will come. The brightest writing on the wall right now is the Public Radio Tuner, a project of CPB and several public radio organizations. Last I heard (disclosure: I’m involved in the project), downloads of the free tuner for iPhone were past 1.6 million. This and other tuners, on the iPhone and other portable devices, will account for more and more listening, especially as more cell phone data plans take the ceilings off data consumption — as AT&T has already done for the iPhone.

Some have suggested that TV and FM towers can be re-purposed for cellular use, and to some degree that’s true. But cellular coverage requires many sites at low elevations, rather than a few at high elevations. As one Cisco guy told me, “they might be able to lease out the bottom 200 feet” of a tower.

Still, ends always come, and The End is in sight for over-the-air radio as well as TV. Then what?

Bonus linkage: Scott Fybush’s amazing series of visits to broadcast towers, over many years; and a few of my own photos of transmitting sites, many shot from altitude. Also the blog and tweets of George Clark, both of which led to this digression.

Says Stowe Boyd (in a post that has been re-tweeted a bit),

We need to move past the Cluetrain Manifesto, and acknowledge that what people are doing on the web is much, much more than conversing. It’s not just a chat room: it’s an entire culture under development, and the conversation is just the tip of the iceberg.

All due respect to Stowe and the RTers, the Cluetrain Manifesto didn’t say the Web was about conversing. What it said was,

A powerful global conversation has begun. Through the Internet, people are discovering and inventing new ways to share relevant knowledge with blinding speed. As a direct result, markets are getting smarter—and getting smarter faster than most companies.

These markets are conversations.

If you read down through that original Web page, or the book chapter titled Markets Are Conversations, you’ll find that Cluetrain is not only a brief against marketing in general, but that it’s a book about markets.

Somewhere back there, Jakob Nielsen told me that Cluetrain’s authors had “defected” from marketing, and sided with markets against marketing. Now that the world is thick with “conversation marketing” and worse, I’d say that’s more true than ever.

So, to set the record straight, “Markets are conversations” is a statement about markets. It’s about getting real. Not about getting talkative.

Of course, countless marketers have jumped on what they think is the clue train, and with lots of BS about “conversational” marketing. In the old days, we called this “sales”.

For what it’s worth (a lot, I hope), a 10th anniversary edition of Cluetrain is due out this summer. It’s the original with some more chapters added, including a couple by other folks who found Cluetrain useful. I hope it helps correct other misunderstandings as well.

Stowe’s post is about “unmarketing”, about which he says,

I think companies need to take several steps back, and rethink their own motivations, before attempting to grapple with the new motivations of an open web citizenry.

First to be reconsidered — a la Cluetrain — is that markets are not what they used to be, where relatively passive consumers were messaged ‘to’. It has become an overused maxim that markets are conversations, which trivializes what is going on in the web, actually, and props up the notion of markets.

That stuff is right on. Bravo. But Stowe follows that with the first item I quoted. That’s where he — and everybody who thinks Cluetrain is just about “conversing” — goes off the rails.

It all started here.

It all started here. With Platform A: the first of thirty-some oil platforms built in the 1960s off the coast of Southern California. To anybody looking seaward from Santa Barbara, the platforms are nearly as much a fixture of the horizon as the Channel Islands beyond. The three closest, Platforms A, B and C, are just several miles out.

On January 28, 1969, Platform A had a blow-out. As much as 100,000 barrels of oil rose to the surface and spread. Had the oil been carried away from shore, the event might have been small news. But instead it gunked up the coast, ruining Santa Barbara’s harbor for a time, and treating the world to the first of many iconic visuals: tar-covered sea birds.

Long story short, Earth Day followed.

Some pictures from the time.

Good of Vanity Fair to interview some of the Net’s and the Web’s fathers and sons (alas, no mothers or daughters), in a piece titled How the Web was Won.

On vision:

Leonard Kleinrock: Licklider was a strong, driving visionary, and he set the stage. He foresaw two aspects of what we now have. His early work—he was a psychologist by training—was in what he called man-computer symbiosis. When you put a computer in the hands of a human, the interaction between them becomes much greater than the individual parts. And he also foresaw a great change in the way activity would take place: education, creativity, commerce, just general information access. He foresaw a connected world of information.

The culture was one of: You find a good scientist. Fund him. Leave him alone. Don’t over-manage. Don’t tell him how to do something. You may tell him what you’re interested in: I want artificial intelligence. I want a network. I want time-sharing. Don’t tell him how to do it.

On intellectual property sanity:

Larry Roberts: After we built the Arpanet, lots of people built networks. Everybody was competing. Everyone had their own thing that they wanted to do. So it became very important that the world have one protocol, so they could all talk to each other. And Bob Kahn really pushed that process. And Vint. And it wasn’t licensed. They proved to the world that making something free as a driver would make a huge difference in making it a standard.

Robert Cailliau: We looked for a name for several weeks and couldn’t come up with anything good, and I didn’t want yet another one of these stupid things that doesn’t tell you anything. In the end Tim said, Why don’t we temporarily call it the World Wide Web? It just says what it is.

At one point cern was toying with patenting the World Wide Web. I was talking about that with Tim one day, and he looked at me, and I could see that he wasn’t enthusiastic. He said, Robert, do you want to be rich? I thought, Well, it helps, no? He apparently didn’t care about that. What he cared about was to make sure that the thing would work, that it would just be there for everybody. He convinced me of that, and then I worked for about six months, very hard with the legal service, to make sure that cern put the whole thing in the public domain.

On how markets are conversations after all:

Steve Case: We always believed that people talking to each other was the killer app. And so whether it was instant messaging or chat rooms, which we launched in 1985, or message boards, it was always the community that was front and center. Everything else—commerce and entertainment and financial services—was secondary. We thought community trumped content.

On the dawn of a different democracy:

Wes Boyd: I think the biggest shock for us, and it was from the very beginning, was not: Oh, boy, these big people are paying attention to us. It was that there are no big people; it’s up to all of us. And that’s a very scary thing, you know, when you realize what a vacuum there is in many ways in politics.

On the end of media as usual:

Dave Winer: The press is very susceptible to conventional wisdom. The press buys into certain things being true that really aren’t true. The conventional wisdom was that Apple was dead and there was no new software for Macintosh. Yet I was a software developer making new software for the Macintosh. So I went to bat for Apple.

That was the reason why I got so heavy into blogging—I didn’t want the verdict of the press to be the last word. And I’d argue that the same thing is happening now in politics. Today it’s: Is Reverend Wright really a disaster for the Obama campaign? Well, the press seems to think so, but if we want to get a different story out there we’re going to have to do it ourselves.

It’s far from a Compleat History, but it’s a fun read. Makes me wish The Media (including bloggers) had reported more about What Happened after Gutenberg invented movable type. I don’t think the parallels would be few.

We were driving somewhere the other day when the kid asked if he could play around with the iPhone for awhile. Among the podcasts I subscribe to is The Best of YouTube — although, as with most of the too-many podcasts I subscribe to, I hardly ever watch it.

I wasn’t paying much attention to what the kid was doing until I heard the unmistakable sound of a country farmer from piedmont North Carolina. My kid was mostly amazed that this farmer could do with a sling-shot what most people can’t do with a rifle: hit nearly anything, whether it was moving or holding still. I was just trying to guess where this guy was from. The announcer was from somewhere in the region, I figured. Probably Greensboro. But the farmer had to be from somewhere, maybe, south of there.

I had the kid re-play the piece, called “Sling Shot Man” (that’s on Best of YouTube; on YouTube itself the full title starts with “Carolina Camera:”). Turns out the farmer lives “past a one-lane bridge on a dirt road south of Asheboro”. In Greensboro — at least when I went to college there in the ’60s — that town was pronounced, (as by this feature’s announcer), “Ashburra”. Locally it was “Aishburra”. Announcers suppressing their local accents would say “Grainssburra”, with elongated s’s and r’s. Otherwise they’d just say “Grainsbura”.

Which leads me to Bob Oakes, the morning host on WBUR here in Boston. The way he pronounces his surname “aOkes” (with a tiny long a in front) and calls NPR’s early show “Mo-ar-ning Edition” sounds Southern to me. According to his bio at that last link, Bob has been around New England for quite a while. But I’m willing to bet he’s from pretty far south of here. I’ll write to him and ask. (Hi, Bob!)

By the way, NPR’s Karl Kassell is from Goldsboro, though you’d never know from hearing him talk.

Oh, and you can hear (and see) a much younger me talk in piedmont dialect on this YouTube video here.

It’s fun to fact-check a futurist when plenty of future has already gone by. Here’s some of what Alvin Toffler wrote thirty years ago in The Third Wave:

Humanity faces a quantum leap forward. It faces the deepest social upheaval and creative restructuring of all time. Without clearly recognizing it, we are engaging in buiding a remarkable new civilization from the ground up. This is the Meaning of the Thrid Wave.

Until now the human race has undergone two great waves of change, each one largely obliterating the earlier cultures or civilizations and replacing gthem with ways of life inconceivable to those who came before. The First Wave of change — the agricultural revioution — took thouseands of years to play itself out. The Second Wave — the rise of industrial civilization — took a mere three hundred years. Thoday history is even more accelerative, and it is likely that the Third Wave will sweep across history and complete itself in a few decades. We who happen to share the planet at this explosive moment, will therefore feel the full impact of the Third Wave in our own lifetimes.

Tearing our families apart, rocking out economy, paralyzing our political systems, shattering our values, the Third Wave affects everyone. It challenges all the old power relatinships, and privilege and prerogatives of the endangered elites of today, and provides the backdrop against which the key power struggles of tomorrow will be fought.

Much in this emerging civilization contradicts the old traditoinal industrial civilization. It is, at one and the same time, highly technical and anti-industrial.

The third wave brings with it a genuinely new way of life based on diversified, renewable energy sources; on methods of production that make most factory assembly lines obsolete, on new, non-nuclear familes, on a novel institution that might be called the “electronic cottage”; and on radically changed schools and corporations of the future. The emergent civilization writes a new code of behavior for us and carries us beyond standardization, synchronization and centralization, behyond the concentration of energy, money and power.

This new civilization, as it challenges the old, will topple bureaucracies, reduce the role of the nation-state, and give rise to semiautonomous economies in a postimperialist world. It requires governments that are simpler, more effective, yet more democratic than any we know today. It is a civilization with its own distinctive world outlook, its own ways of dealing with time, space, logic and causality.

Above all… Third Wave civilization begins to heal the historic breach between producer and consumer, giving rise to the “prosumer” economics of tomorrrow. For this reason, amongh many, it could– with some intelligent help from us — turn out to be the first truly humane civiization in recorded history.

When I first re-read this (before I re-typed it from these Amazon scans), I thought some of what Toffler said was hooey. Factory assembly lines are hardly obsolete, except here in the U.S., perhaps. There are plenty left in the world — especially in China, which now thrives with a capitalist system run by what’s still called the Communist Party. (Shades of Animal Farm, written by Orwell in 1945.) Human nature and politics-as-usual will probably never change.

As for families, they were already well-torn in the Industrial Age. My late former father-in-law, the historian Hiram Hilty, once told me that “family values” could hardly be more ironic in the U.S., which was settled and populated by people who left home (many of them involuntarily), and now have the most transient population on Earth. Our families are so loosely knit that moving away to distant locations is more the norm than the exception. Accoring to Dr. Hilty, the most common record of young men in the post-Civil War South — in census surveys, family bibles and church enrollment lists — is two words: “Went west.”

Yet we all tend to overestimate historic changes in the short term and underestimate in the long. At this Toffler was no exception. Look at what the Internet has done, and many of his predictions seem spot-on or close enough.

But I know one area where the Third Wave is still waiting to crest. Toffler again:

The Second Wave, like some nuclear chain reaction, violently spit apart two aspects of our lives that had always, until then, been one. In so doing, it drove a giant invisible wedge into our economy, our psyches, and even our sexual seves.

At one level, the industrial revolution created a marvelously integrated social system with its own distinctive technologies, its own social institutions, and its own information channels — all plugged tightly into each other. Yet another level, it ripped apart the underlying unity of socieity, creating a way of life filled with economic tension, social conflict and psychological malaise. Only if we understand how this invisible wedge has shaped our lives thoughout the Second Wave era can we apreciate the full impact of the Third Wave that is beginning to reshape us today.

The two halves of human life that the Second Wave split apart were production and consumption. We are accustomed, for example, to think of ourselves as producers or consumers. This wasn’t always true. Until the industrial revolution, the vast bulk of all the food, goods, and services produced by the human race was consumed by the producers themselves. their families or a tiny elite who managed to scrape off the surplus for their own use….

The Second Wave viloently changed this situation. Instead of essentially self-suffieicnt people and communities, it created for the first time in history a situation in which the overwhelming bulk of all food, goods and services was destined for sale, barter or exchange. it virtually wiped out of existence good produced for one’s own consumption — for use by the actual producer and his or her family — and created a civilization in which almost no one, not even a farmer, ws self-sufficient any longer…

In short, industrialism broke the union of production and consumption, an split the producer from the consumer. the fused economy of the First Wave was transformed into the split economy of the Second Wave.

That economy is still split.

We noticed that in 1999, when we cited Toffler in Chapter Four of The Cluetrain Manifesto:

The advent of the Industrial Age did more than just enable industry to produce products much more efficiently. Management’s approach to production and its workers was quickly echoed in its approach to the market and its customers. The economies of scale they were gaining in the factory demanded economies of scale in the market. By the time it was over we had forgotten the one true meaning of the market, and replaced it with industrial substitutes.

In The Third Wave, Alvin Toffler wrote that the rise of industry drove an “invisible wedge” between production and consumption, a fact Friedrich Engels had noticed over one hundred years earlier. As production was ramped up to unheard-of rates, the clay pot of craftwork was broken into shards of repetitive tasks that maximized efficiency by minimizing difference: interchangeable workers creating interchangeable products.

In the market, consumption also needed to be ramped up — not just to absorb the increased production of goods, but also to promote people’s willingness to buy the one-size-fits-all products that rolled off mass-production lines. And management wasted little time noticing the parallels in efficiencies they could achieve all along the production-consumption chain. If products and workers were interchangeable, then interchangeable consumers began to look pretty good too.

The goal was simple. Customers had to be convinced to desire the same thing, the same Model-T in any color, so long as it’s black. And if workers could be better organized through the repetitive nature of their tasks, so customers were more easily defined by the collective nature of their tastes. Just as management developed a new organizational model to enhance economies of scale in production, it developed the techniques of mass marketing to do the same for consumption.

So the customers who once looked you in the eye while hefting your wares in the market were transformed into consumers. In the words of industry analyst Jerry Michalski, a consumer was no more than “a gullet whose only purpose in life is to gulp products and crap cash.” Power swung so decisively to the supply side that “market” became a verb: something you do to customers.

In the twentieth century, the rise of mass communications media enhanced industry’s ability to address even larger markets with no loss of shoe leather, and mass marketing truly came into its own. With larger markets came larger rewards, and larger rewards had to be protected. More bureaucracy, more hierarchy, and more command and control meant the customer who looked you in the eye was promptly escorted out of the building by security.

The product of mass marketing was the message, delivered in as many forms as there were media and in as many guises as there were marketers to invent them. Delivered locally, shipped globally, repeated inescapably, the business of marketing devoted itself to delivering the message. Unfortunately, the customer never wanted to take delivery.

Well, maybe 1% did — or whatever percentage actually responded to any given ad. Still, the points are valid. We still live in a world where mass production is the norm, and so is treating customers like cattle.

A couple days ago a friend pointed to Customer UNinterupted, which pitches “Next-generation strategies for owning the customer experience across all channels.” Raise your hand if you wish to have your experience “owned” by anybody. Even the people who wrote that pitch don’t want their experienced “owned”. But they could easily write it because they still have that wedge in their heads. There is no corpus calossum between their inner producer and consumer.

But I’m still optimistic. Mass media are falling apart. All all of us on the Net are in position to be producers as well as consumers. We can produce information — real intelligence — that improves markets. Many of us are already doing that. A few of us are engaged in development efforts that will equip individuals with tools both of independence and engagement.

In fact, I think we should soon be in a good position to turn the old system around, and to “own the seller experience.” That is, to tell sellers how we wish to be treated, and to have our demands respected.

The fact that we’ll arrive, money in hand, will help.

Bonus link.

Here at SXSW there are two conferences happening on the same floors: Interactive and Film. Interactive is mostly computing geeks. Film is mostly film geeks.

The main visual difference: tatoos and laptops. In the film crowd there is a high tatoo/laptop ratio. In the interactive crowd, there is a high laptop/tatoo ratio — lthough many laptops have tatoos in the forms of decals, which are left on tables and handed out to attendees by companies or causes with something to promote.

I’m on the Interactive side, but have attended very few sessions here, mostly because we have a bunch of VRM developers here, and are taking advantage of sharing meet/meat space to get stuff done. It’s been very productive, actually.

Anyway, I decided yesterday to visit one of the film sessions: the enthusiastically titled Henry Selick and Robert Rodriguez talk 3D at SXSW! The room was packed. The only laptops I saw were my own and two others in the back row. It felt only a bit less strange than it did seven years ago when I attended my first Digital Hollywood in Los Angeles. Back then computer users and Hollywood were at “war.” Or so the Hollywood folks said. “Piracy” was the big topic. I didn’t raise my flag.

A little different now. Great session too, by the way.

Putting a bolder face on Google is a New York Times piece about which Reshma Kumar at WebGuild says Marissa Mayer’s Attempt To Put a Bolder Face on Google Falls Flat. One paragraph:

  Google is too busy being drunk on its own cool-aid and telling the same boring stories they’ve been pedaling for the last dozen years over and over again. Maybe some people outside the Valley still buy all this holier than thou start-up slop but it’s become tired. The company is no longer a start-up and these stories are no longer relevant. According to the article, in reviewing resumes she looks at GPAs and SATs and expresses concern over someone getting a C in a course “That’s troubling to me,” Ms. Mayer says. “Good students are good at all things.” However, despite the public facade of hiring only A students, Google has many C and D students in its midst.

I doubt I’d call a positive Times piece “falling flat”; but Reshma’s slam isn’t what caught my eye. It’s this stuff about grade point averages. I’d bet that some of Google’s best employees had bad grades in school. If I worked for Google, I’d be one of them. What I did in school has approximately zero relevance to everything I’ve done since. I’d guess that the same is true for lots of other people who have found the professional world a more productive one than the academic. (Or, in my case, have found the academic world far more friendly after 40 years away from it.)

But that’s not what made me want to write this post. Instead it was to give props to Cindy McCaffrey, Marissa Mayer’s predecessor at Google. Cindy ran corporate marketing at Google from the late 90s through the IPO in 2004. As it says here, Cindy’s approach was low-key. Long on substance and short on flash. More importantly, she was geek-friendly. In the early days, when Google was still getting its act together, I would occasionally send a note to Cindy suggesting that her inside geeks at Google needed to talk with outside geeks who were either having problems, or had some good ideas that Google could use. And good stuff would follow. This wasn’t “corporate communications” of the usual sort, but it was helpful all around. Reading these two stories reminded me of that.

Says here that sex came along at least 365 billion million years ago.

Remembering where

Napoleon, North Dakota. Mom’s home town. By J.D. Speltz, for the town’s 125th anniversary. I remember when she when Mom went to the 75th. Not sure if she went to the 100th. But I do remember how she subscribed for many years to the Napoleon Homestead, which still exists.

Bye ‘Bai

I’ve been wondering, What happens to Dubai in a worldwide depresion? Smashing Telly says goodbye. Fun writing. A sample:

  Dubai is a place for the shallow and fickle. Tabloid celebrities and worn out sports stars are sponsored by swollen faced, botox injected, perma-tanned European property developers to encourage the type of people who are impressed by fame itself, rather than what originated it, to inhabit pastiche Mediterranean villas on fake islands. Its a grotesquely leveraged version of time-share where people are sold a life in the same way as being peddled a set of steak knives. Funny shaped towers smatter empty neighborhoods, based on designs with unsubtle, eye-catching envelopes but bland floor plans and churned out by the dozen by anonymous minions in brand name architects offices and signed by the boss, unseen, as they fly through the door. This architecture, a three dimensional solidified version of a synthesized musical jingle, consists of ever more preposterous gimmickry – an underwater, revolving, white leather fuck pad or a marina skyscraper with a product placement name that would normally only appeal to teenage boys, such as the preposterous Michael Schumacher World Champion Tower.

Oft-rode vehicles

Back in the summer of ‘05, I put up a post that ran down a list of all the cars I’ve owned. Since then I’ve added one more car to that list. Since it’s giving me trouble lately I thought I’d copy over and update the original vehicular C.V. and add a few more words of woe. Here goes…

On my 58th birthday, I find myself thinking, for no reason other than sleeplessness (it’s 12:30am), about all the cars I’ve owned. In rough order, the are:

  1. Black 1963 Volkswagen ragtop beetle. Rolled it in the Summer of ‘66, when I was turning 19. That one had a 1200cc engine. A friend had a new ‘66 with a 1300cc engine, and we were out doing time trials to see the difference. Mine lost, of course, but I didn’t roll it while racing, or anything close. Instead it was when we were just driving around the North Carolina countryside. Right after I realized that I couldn’t keep up with my buddy’s car, I slowed down, closed the cloth (actually, vinyl) sunroof, and entered a curve that bent right where a dirt road came in from the left. Gravel had migrated onto the pavement, and when the car hit the curve, the rear end spun out. As Consumer Reports said of the car (as best I recall), “slight understeer changes abruptly and unexpectedly to unstable oversteer, to the limits of tire adhesion.” The pavement came up to my window and disappeared overhead three times before the car came to a rest, right side up, I was a bit banged up, but okay. Oddly, both shoes were next to each other on the road, also right side up, also facing the forward direction, looking like I had just stepped out of them — about 80 feet behind where the car had come to rest.
  2. Black 1961 English Ford Consul II sedan. Piece of crap. Leaked oil from everywhere.
  3. Midnight blue 1958 Mercedes 220S sedan. Fast and solid. Had seats that reclined to make the whole interior a bed. Had a bizarre “Hydrack” transmission: four on the column, no clutch on the floor. Sold it after the Hydrack died.
  4. Blue 1963 Chevy Bel-Air 4-door sedan. 283 V8. Automatic. Great car. Sold it when the transmission began failing.
  5. Yellow 1966 Volvo 122s sedan. Straight 4. Stick. Solid car. Sold it because I needed a wagon.
  6. Dark green 1966 Peugeot 404 wagon. Stick. Would hold anything. Had screw-on hubcaps, among other design oddities. Rusted to death.
  7. Snot-green 1969 Chevy Biscayne sedan. 287 V8. Automatic. Looked like an unmarked cop car. Drove it into the ground. It was this Chevy, more than any other car I’ve owned, that made me a shadetree mechanic of GM V8 cars.
  8. White 1970 Austin America, with a black stripe down its middle. Belonged to my sister, then my father, then me, then my father. Brilliant design, front wheel drive, transverse 4-cylinder engine, manual-automatic transmission, quirky and way ahead of its time.
  9. White 1970 Pontiac Catalina sedan. 327 V8. 4 door. Automatic. Leaked water into the trunk. Failed often without reason. Real beast of a car.
  10. Dark red 1974 Datsun pickup. Straight 4. Stick. Father’s car. Had use of it for a year or so. Seat was so bouncy your head hit the roof. Had two sets of points in the distributor: a vintage Datsun “feature.”
  11. Sky blue 1974 Ford Pinto wagon. Straight 4 that was flat on one side and looked like half an engine. Stick. Piece of shit. Moved kind of crabwise, due to an earlier accident, before I got the car.
  12. Blue 1980 Chevy Citation fastback. V6. Automatic. Bought it from my aunt after her stroke. Like the Pinto, but more comfortable.
  13. Sky blue 1970-something Volkswagen squareback. Had to crawl under the back of it with a hammer to hit the starter. Parked on hills so I could start it by rolling a ways and then popping the clutch. Was found burned to the metal on a side road a few months after I sold it.
  14. Blue 1978 Honda Accord fastback. Straight four. One of the first “good” Hondas. Though this one wasn’t, turned out. Bought it from a dishonest mechanic, which I didn’t find out unti the engine failed after I sold it. The new owner came after me, however. I was then in California and they were in North Carolina. We settled, but both felt burned.
  15. Dark red 1985 Toyota Camry. Straight 4. Stick. First and only new car I ever bought. Also the best, by far. Towed everything I owned in a U-Haul to California in August ‘85. All but failproof. Eventually gave it to my daughter, who finished driving it to past 300,000 miles, I think. Only car I ever had where the AC actually worked.
  16. Sand-colored 1992 Infiniti Q45a. Wife’s car. Got it almost new in 1994. Best-performing, most enjoyable car I’ve ever driven. More about it here.
  17. Dark red 1988 Subaru wagon. Transverse 4. Stick. Front wheel drive that goes to 4WD, which requires four tires of identical circumference, so it has never worked quite right. Bought it from Buck Krawczyk in ‘94. Handy for hauling stuff. I beat the crap out of it, but it won’t die. If I need a nice car I rent one or drive my wife’s 1995 Infiniti Q45a, which is a good car but not the equal of her 1992 Q45a, which it replaced and I still miss.
  18. Black 2000 Volkswagen Passat wagon. 1.8 Turbo engine. Tiptronic automatic transmission. Comfortable. Outstanding handling. Great for hauling stuff around, too. Got this in 2006, I think. Bought it from a friend who was leaving the country. Cost me $5k. Had 111,000 miles on it, and needed a bit of work. I put about $3k into it before taking it across the country to Boston in September 2007. Since then It has had about another $10k of work.

Anyway, the Passat lately has not been turning off when I take the key out. The engine keeps running. Weird. For that I had the ignition switch replaced. That helped for less than a day. Meanwhile it often thinks I’m breaking into it when I’m not, going into honking no-start mode.

I’ll be leaving it with the mechanic while I head to Atlanta next week. Hope they can figure it out.

I don’t think I’ve ever had a car that was so completely well-made and trouble-prone. My old ‘85 Camry was a thin-metal plastic-filled thing, and all but failproof. This Passat has great fit & finish, it’s tight mechanically, and drives like new. But man, it costs a pile to run.

Modern Marketing:

  A few years ago I saw Doc Searls make a presentation in which he noted, ‘In networked environments, the demand side supplies itself’. It’s a statement that sums up nicely what is happening in today’s TV industry – all beyond the legislators’ gaze.

I heard recently that a station in a big market was taking over one in a smaller market just for the purpose of taking the smaller one down. Why? My guess is, once over-the-air goes digital, transmitters are just pro formalities. Nobody will be watching “TV” anyway. “Stations” will just be branded sources still wedged inside the old cable TV “must-carry” regulatorium. So if an ABC station goes off the air in City B, and there’s still an NBC station in City A nearby, cable must carry the NBC station from City A. Something like that. In any case, the motives are also economic. Running transmitters pushing a million watts of signal (the maximum allowed on UHF) toward the horizon isn’t cheap.

Pretty soon the “TV” you buy will be an Internet file and stream tuner and recorder, with “must-carry” set-top-box features, so it can still get cable, satellite and over-the-air TV “channels.” In the world that makes, old-fashioned TV will look as antique as the telegraph.

This LA Times editorial says,

…when many of Santa Barbara’s most determined anti-drilling activists teamed up to back a deal that would allow an oil company to drill under state waters off the city’s coast, it was a jaw-dropping moment.
Just as surprising, given the deal’s powerful backing, was its collapse Thursday, when the State Lands Commission rejected it on a 2-1 vote. The failure shows that, despite high oil prices that turned “Drill, baby, drill” into a Republican mantra last year, it remains phenomenally difficult to expand drilling in California...
Under the publicly disclosed terms of the deal, Plains Exploration & Production Co., which owns a platform in federal waters just beyond the three-mile limit controlled by the state, would have drilled several wells from the platform into oil reserves on state property. In return, it would have closed that platform, three others it operates off Santa Barbara and two onshore processing facilities by 2022 and donated 4,000 acres of land for preservation. Over the life of the project, the state would have collected up to $5 billion in tax revenues.
Bizarrely, the company and the environmental groups that were parties to the bargain kept the rest of its terms confidential. It is not unheard of for environmentalists to sell out the public interest for political or financial reasons, and no elected official should ever approve a secret deal that affects public resources. The company finally announced that it would disclose the full agreement during Thursday’s Lands Commission hearing, but that was months too late.

To this Santa Barbarian, who loves views of the sea, the oil platforms have their charms. They protrude from the planar Pacific like little square islands with christmas lights. And, as infrastructural studies, they’re rather interesting. It turns out that they’re also welcome offshore habitats, as are scuttled or wrecked metal boats.

Which are worse — oil platforms, or the hills of Los Angeles prickling with pump jacks? Pick your poison. Both bargains are Faustian.

The environmental damage risked, much less caused, by offshore drilling, is not a large part of the whole. Lost in most arguments about drilling in Southern California is the fact that up to hundreds of barrels of crude seep into the ocean constantly there, most of it right by UCSB. It stains the water with long streaks of gray-blue oil, much of it spreading from methane — natural gas — bubblings, some of which are trapped and captured by underwater contraptions. Also lost is the fact that offshore drilling on the West Coast contributes a trivial sum to U.S. energy independence.

Civilization is an open laboratory of trade-offs, with a time horizon that is never geological — and human only to the degree that it considers the wants of the living.

I think the best energy bargains are ones involving sun and wind. But there’s not enough of either to satisfy the energy appetites of a human population that has swelled to many billions. So we must continue to eat the Earth until its dead stuffings fail to sustain us.

After that? Who cares? We’ll all be dead by then too. Maybe some successor species will mine our cemeteries.

Updike at rest

John Updike was a writer of astonishing gifts, discipline and scope. The sum of his work — novels, essays, poetry, criticism — is enormous. Besides his sixty-one books (including 23 novels), for more han half a century he was a reliably frequent byline in The New Yorker. Sourcing the magazine, USA today says Updike contributed “862 pieces, including 154 poems, 170 short stories and 327 book reviews.” His latest book, The Widows of Eastwick, came out last October in hardcover and still graces tables by the front doors of bookstores. I’ve picked it up and read parts of it several times, declining to buy it because I’d rather read its prequel, The Witches of Eastwick, first. I’ll guess I’ve read at least half of his novels, but neither of those two.

I picked Widows up again last night while paying a visit to Kepler’s Bookstore with JP Rangaswami (a book lover of the first water) and Martin Geddes. As usual with books in stores, I opened to several sections at random, just to sample the writing. And, as always with Updike, I could hardly stop, no matter where I turned. His descriptive precision, the forward motion of his dialogue, the troubled yet charming depth of his characters — blew my mind, and made me grateful that he was with us so long. And yet I’m also pissed that he’s gone at just seventy-six years old, and in apparent full vitality before a lung cancer diagnosis in November.

He died in a hospice, not far from where we live in Massacusetts. Both these facts bothered me. A hospice is so anticlimactic, so plotless. (Did he write in those last two months? Did he record his thoughts in full knowledge that he was due to expire soon? He must have. I cannot believe otherwise. He wrote too well and long about death.) And I had always wanted to meet him.

How odd that lung cancer is what got him. The assumption, naturally, is that he was a lifelong smoker, like so many in his generation, especially writers. The picture in his Wikipedia entry, from 1955, when he was twenty-three years old, shows a skinny kid with a thoughtful expression, sitting on a bench, a burned-down cigarette between the fingers of his left hand. In Self Consciousness, a memoir published in 1989, he recalls with amazement that he had been a smoker as a young man, and how he barely remembered what that was like.

And yet he could describe anything, regardless of whether not he had experienced it first-hand. In The Coup and Brazil, he inhabited the minds of casually murderous protagonists utterly unlike himself — or most readers — with a veracity bright as daylight.

Most of Updike’s characters had strong libidos, or so it seems in retrospect. Of all his sexual passages, one line stands out: “Masturbation! Thou saving grace note upon the baffled chord of self.” From A Month of Sundays. (I got that quote here. I remembered it as “… thou grace note on the tortured chord of self.” Not sure which is right.)

The depth of his understanding probed constantly and sometimes creepily toward the absolute. Look at the opening of The Widows of Eastwick. The first paragraph ends with “Wicked methods make weak products. Satan counterfeits creation, yes, but with inferior goods.” And then continues, “Alexandra, the oldest in age, the broadest in body, and the nearest in character to normal, generous-spirited humanity, was the first to become a widow. Her instinct, as with so many a wife suddenly liberated into solitude, was to travel — as if the world at large, by way of flimsy boarding cards and tedious airport delays and the faint but undeniable risk of flight in a time of rising fuel costs, airline bankruptcy, suicidal terrorists, and accumulating metal fatigue, could be compelled to yield the fruitful aggravation of having a mate.”

Strunk and White advise us to put the emphatic words at the ends of sentences, and to make “every word tell.”

Goods. Mate.

Omit needless words, they also advise. “Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that every word tell.”

Ah, but Shakespeare was no hack, and Rembrandt was no cartoonist. If the machine does complex work, you build a complex machine. Updike, trained originally as an artist, did that. His books, his stories, his paragraphs, were all machines of precision and force. And yet they were not machines. They were, and remain, living things.

I only have two literary heroes, both Johns. Updike is one. McPhee is another. Both are, or were, about the same age. And fixtures at The New Yorker. I hope to read the rest of both before I rest myself. I’ve read eighteen of McPhee’s twenty-nine books, including all the most recent ten.

As with Updike, I read McPhee partly for the joy of running great writing through my mind, and partly because I always feel improved and enlarged by it.

It’s a small thing, but I still hold a small hope of one day meeting McPhee. Meeting Updike will have to wait, hopefully for as long as possible.

Here’s a collection of brief posts about Updike by other writers, at The New Yorker. Great stuff.

Good, tight story of what happened on . In the International Herald Tribune.

By the way, somewhere in this weekend’s Prairie Home Companion, Garrison Keillor sings a delightful tribute to the crew of flight 1549. Heard it live yesterday. The show is running again today on many public stations. Public Radio Fan has times and stations. If you have an iPhone, catch it on your free Public Radio Tuner.

Speaking of which, our first planned VRM feature for the tuner is a “listen log”, to answer “What was that?” questions and to provide fun data that’s yours (not anybody else’s) to do with what you wish.

If you have other features you’d like, on this tuner or on future ones (not just on the iPhone — that’s just where you’ll see it first), let us know.

Stephen Lewis was wise to turn down the opportunity to participate in a Ponzi scheme in a time and place where the downside of failure was absolute. The lesson:

  Fast-forward a decade to 2005, Bulgaria is about to enter the European Union and bank and insurance moguls whose memories are the only remaining links to the identities of initial depositors and investors are being shot wholesale in gangland-style slayings. On a wintry Sunday, I join a friend for an early morning hike part-way around the base of Vitosha mountain, just outside of Sofia. At the town of Bistritsa we leave the hiking path in search of a restaurant serving tripe soup and grappa (shkembe chorba and rakiya to afficionados). As we enter Bistritsa we pass a neighborhood of immense homes worthy of present day Las Vegas or 1970s American television soap operas about the scandalous lives of California rich. On the gated entrance way of every third or fourth such mansion are posted Necrologs — paper fliers announcing or commemorating the deaths — of the home’s owner. Most of the deceased seem relatively young and few likely to have died from natural causes. My hiking companion, a retired journalist explains … some of the deceased are businessmen, some are gangland heavies and “narco-millionaires,” and others are “credit-millionaires” i.e people who had borrowed large sums of money from banks on behalf of others and made fortunes on commissions for doing so.

This is one in a series of thoughtful posts that combine Steve’s wide travels and deep cultural understands with his photography. While some are timely, all are timeless. Samples here, here, here and here.

Most books come and go. Others stay — meaning that you’re likely to find them in most bookstores. Big ones, anyway. Quotable books have staying power. Especially the quotable ones that express unattainable ideals.

The Cluetrain Manifesto, it turns out, is one of those. The book hit the streets in January 2000, just in time, somebody said, to cause the dot-com crash. (I’d like to say we intended that, but if it were true I would have sold my dot-com stocks, which I didn’t. Instead I waited until their purpose in selling was reduction on captial gains for selling a house. This was back when houses could still be sold.)

I’m a born optimist, so I did expect Cluetrain to sell well. I just didn’t expect it to keep selling ten years after we first nailed up its 95 Theses on the Web. Nor did I expect writers to keep writing about it. But they have. And they do. More, it seems, than ever.

The most remarkable of the current crop is Alex Hillman’s Cluetrain-A-Day 2009, at his blog, Dangerously Awesome. His latest unpacks Thesis #5, People recognize each other as such from the sound of this voice. (Context: this thesis follows #3 Conversations among human beings sound human. They are conducted in a human voice and #4 Whether delivering information, opinions, perspectives, dissenting arguments or humorous asides, the human voice is typically open, natural, uncontrived.) In the post Alex answers a question that too often flummoxes me: “Name one good example of Cluetrain’s lessons put to work.” Alex offers Zappos:

Tony Hsieh (pronounced “Shay”) is the proverbial “Tweeting CEO”. Beyond Tony himself being extraordinarily accessible and candid about his life and his business on Twitter, he’s gone one step further. He’s encouraged his employees to tweet, too. And not just about business stuff, but about whatever they want. Whatever they are thinking. Whatever they are doing. It’s up to them.

But Zappos didn’t stop there.

Zappos built a website that consumes all of their employees’ tweets and republishes them. A megaphone for the collective voice of Zappos employees, in real time, for anyone to read.

But Zappos didn’t stop there.

Zappos also runs a blog network within their company, with contributions from the CEO and COO, all the way through the depths of the company. These blogs share not just company news, but insights, event announcements, musings, and more. They rarely link back into their product catalog. Instead, Zappos uses these opportunities to provide value, and establish natual dialogue between their customers and their employees.

Why? Because people are interested in other people. We recognize the human voice in others, and identify with them. Companies are not human, so we humans do not identify with their voice. But if the voices within the company, the human voices, are allowed to shine, customers can once again identify with “the company”.

Rather than have an ivory tower with now windows or doors, Zappos purposely put not just one human face on their company, but hundreds (435 at the date of writing this). What are the odds of calling in an order or customer service request to Zappos and getting a twittering CSR? Reasonably high. And that’s the Zappos way. Tony explains that Zappos culture, the collective voice of Zappos, is Zappos brand.

I couldn’t have said it better myself. More importantly, I wouldn‘t have, because I’m not engaged with the marketing market the way Alex is. He’s reforming it from the inside. I left the field a long time ago. Now I cheer star performers like Alex from the stands.

Nine years ago most responses to Cluetrain were of the thumbs up or down sort. Few offered constructive follow-ups, mostly because what one could do was pretty limited. We knew we weren’t in Kansas anymore, but Oz wasn’t built out. There weren’t even witches or munchkins. Just a scattering of yellow bricks and a wide-open landscape. Nevada without Las Vegas.

Blogs were around, but still new. In fact, Dave Winer urged me mightily to start a blog during the whole summer of ‘99 when we were busy writing the book. But I didn’t relent until that Fall, when he literally sat me down and got me going with what became this blog here. Ev Williams started Blogger around that time too. Twitter (another Ev creation… lightning does sometimes strike twice, or more) came along much later. That’s why we have truly constructive Cluetrain-sourcing posts like this one by Michael Stephens, who thinks out loud, and eloquently, about libraries in an age when they are surrounded and suffused by the Net and a growing box of tools in the hands of readers.

Now here’s a fired reporter for (and now against) the Danville Register & Bee, sourcing Cluetrain in a schooling of the paper’s management.

And here’s Mirek Sopek , who blogs as the CEO of a business, saying,

This book is compulsory reading for all sales people in my company ….

See the citation:

“Although a system may cease to exist in the legal sense or as a structure of power, its values (or anti-values), its philosophy, its teachings remain in us. They rule our thinking, our conduct, our attitude to others.

The situation is a demonic paradox: we have toppled the system but we still carry its genes. “

Ryszard Kapuscinski, Polish journalist, 1991

Exactly. That’s why it’s so hard to change, or even to understand change when it happens anyway. For example, many of us can say we support “Net Neutrality”, but it’s almost impossible to talk aobut it without bringing in the faming and language of telcos. Laudable as Net Neutrality may be, few of us have ever experienced it. (Most “broadband” — a telco term — is not “neutral”. It is skewed to favor some uses and discourage others.) Imagine talking about the Net in, say, 1985. “Um, it’s like AOL or Compuserve, but nobody owns it, everybody can use it and anybody can improve it.” Or consider Richard Stallman’s persistent need to explain free-as-in-freedom vs. “free-as-in-beer.” Some concepts take time to sink in, mostly because they require successful implementation, and then understanding of that success on its own terms. In the meantime, it’s explained in terms other than its own. Such is the case with both free software and Net Neutrality. In time both will be both established and well understood. (Though, speaking for myself, I think free software was better explained in the first place than Net Neutrality, but … whatever.)

Anyway, it’s all one big learning process. We educate each other.

I was just listening to this Utah Couchcast, for example. At the beginning one of the hosts suggests that Cluetrain is cyclical, coming along in booms — because Cluetrain was written during a boom. But this made me think about what seems to be a surge of recent interest in Cluetrain during a bust cycle. When we look back at Cluetrain’s success as a book, most of it came during the dot-com crash of 2000-2001.

Which brings us to the long view — something older people tend to have. (And that’s coming to include Cluetrain’s authors, two of whom have hit their sixties.) Cluetrain was diagnostic rather than prescriptive. This was intentional. One reason was time: we needed to get the book out on a tight deadline. Another was the plain and sad fact that the tools required for the revolution were not there. Some, such as blogging, were beginning to appear. But even there, syndication (another innovation by Dave) was not yet part of it. Nor was podcasting. Nor was “the cloud” of back-end services now only beginning to become widely used.

Cluetrain gets a lot of credit today for ushering in “social” stuff. That’s cool, but let’s face it: today’s “social” tools are still crude. All are miles away from whatever end states they’ll eventually reach, probably by evolving so far that they barely resemble the ancestors we use today.

All this, by the way, is a not-quick-enough brain dump as I work on a longer Cluetrain piece for print publication. Right now Google Blogsearch finds more than 50,000 results for a “cluetrain” search. Many, like the ones cited above, are too damned interesting. Collectively, they know far more about the subject than its authors, mostly because so many folks are putting Cluetrain to use somehow. In real estate, for example.

I could go on, but I have actual work to do.

Mike Arrington says Bloggers Lose the Plot Over Twitter Search:

  Wow. Loic Le Meur asks for a simple feature on Twitter search – the ability to filter results by the number of followers that a user has to make sense of thousands of messages – and the blogosphere calls for his head.

  For the record, I agree with Loic. Being able to filter search results, if you choose, by the number of followers a user has makes sense. Without it, you have no way of knowing which voices are louder and making a bigger impact. It’s a way to make sense of a query when thousands or tens of thousands of results are returned.

  Of course, I’m pretty sure I can live without this feature, too. I’m failing to get too worked up over it. But the outpouring of emotion from bloggers is surprising me, and I thought I’d seen just about everything when it comes to blogging.

Jeff Jarvis says Attention + Influence do not equal Authority, and sources a thoughtful John Naughton post, where John sources “Steven Lukes’s wonderful book in which he argues that power can take three forms: 1. the ability to force you to do what you don’t want to do; 2. the ability to stop you doing something that you want to do; and 3. the ability to shape the way you think.” My post below also visits that third point. Another old post, We are all authors of each other, expands on it. The gist:

  I don’t think of my what I do here as production of “information” that others “consume”. Nor do I think of it as “one-to-many” or “many-to-many”. I thnk of it as writing that will hopefully inform readers.

  Informing is not the same as delivering information. Inform is derived from the verb to form. When you inform me, you form me. You enlarge that which makes me most human: what I know. I am, to some degree, authored by you.

  What we call “authority” is the right we give others to author us, to enlarge us.

  The human need to increase what we know, and to help each other do the same, is what the Net at its best is all about. Yeah, it’s about other things. But it needs to be respected as an accessory to our humanity.

I think the reason we get upset about What Twitter is Doing, or What Google Is Doing, is that we are too dependent on them.

The Net and the Web are environments that encourage and support both our independence and our interdependence. Single-source one-to-many forms of dependence, such as we have on Google and Twitter are old-skool scaffolds of dependency, within and around which we will build forms of infrastructure where we become ever more fully independent and interdependent — without BigCo or HotCo intermediation. They may be involved, but not as Absolute Necessities. Not as silos. Not as walled gardens we can’t leave.

Data portability is part of it. So is service portability. We will always have BigCos like Google and HotCos like Twitter, to help us out. They are necessary but insufficient members of the future infrastructure where we are free to take or leave any of them — while also appreciating what they do.

We aren’t there yet. How fast we progress depends on how much we embrace our need for independence.

Video 1.0 is TV, low-def camcorders, VCRs, analog and HDTV as it now stands: in the form of “HD” that’s much prettier than SD but is still packed with artifacts because it flows through pipes (both wired and wireless) that limit how good it can look, and that flow only in one way: from producer to consumer. It’s everything we’ve seen up until now.

Video 2.0 is vividly described by Simon Aspinall of Cisco, who rocked Telco 2.0 last month with a vision of what TV over telecom can become. It’s also unpacked nicely in Video will be nearly 90% of Consumer IP traffic ty 2012, in the Telco 2.0 blog. Note the “to”. This is still TV. In Video 2.0, TV still predominates, even if there are a zillion “channels” and much of it is widening the sphincters of the cell phone system.

Video 3.0 is two way. Or many-way. It’s with, not just to. And its “def” is truly high, and not compromised by current channel-defined bandwidth constraints. This is what will disrupt both telecom and cablecom in a huge way, unless they get on the side of all producers — including the people they now call consumers. The opportunities here are enormous. I think telcos are especially advantaged in this sense: telephony is naturally two-way, and has been ever since the 1880s. Now is the time to think about how we return to that in a big way. Telcos may be getting hammered flat right now, but there’s a groundswell underneath there. Just watch.

I’ve been amazed since the Net first came along at how poorly it’s understood, even by people whose job is understanding it. Which includes me.

The more I’ve looked into the problem of Understanding The Net, the more I’ve realized that it’s a kind of infrastructure — yet not very structural. How can protocols be structural? Easy: when you rely on them, which is what infrastructure does for you. It’s common stuff that everybody relies on.

Anyway, I just put up Why Internet & Infrastructure Need to be Fields of Study, in Linux Journal. See whatcha think.

Yo!Yo!

Lessig returns to Harvard. Local souces confirm. Heres the tweet. Watch the blog for more. (Here it is.) Overheard among the locals: Aslan is on the move.

I don’t envy providers of wi-fi at conferences. Nor do I envy anybody else in a risky business, even when they charge a good buck for it. But I do appreciate them. I forget the name of the outfit that provided wi-fi at PC Forum in days of yore, but they delivered the goods. Wi-fi nearly always worked there. Bravo to Esther and her suppliers. We miss them.

On the other hand, wi-fi at most conferences sucks rocks. There are all kinds of reasons, usually boiling down to demand hosing supply. Sometimes it’s because the hotel just doesn’t have the pipes for it. Sometimes it’s incompetence, equipment failure, software failure, or some combination of the three.

Last year at here in Paris, the wi-fi failed on Day One, and worked on Day Two. While waiting for a plane afterwards (which I’m doing again now), I talked at some length to a young guy who worked with Swisscom, which provided the Net to LeWeb. He told me that they hadn’t anticipated all the iPhones that would be trying to connect at the same time as all the laptops.

This year I was told that Swisscom was again the supplier. But this time Day One and Day Two both sucked. Connectivity was occasional at best, and completely down at worst. I found it useless. The startup competition was hampered severly by it, since the companies couldn’t strut their stuff.

Some context: LeWeb was bigger this year, and I would guess that well over a thousand laptops and other devices were trying to get on and do stuff simultaneously, much of the time. Yet Swisscom no doubt promised to deliver, and Loic and crew had every right both to expect them to deliver — and to refuse payment should Swisscom fail.

I haven’t talked with Loic about this, but I would hope that he could collect damages for Swisscom’s failure. Because when you’re putting on a show caled LeWeb, your Net provider should guarantee that Le Web is available to attendees and participants. I dunno if Loic got that guarantee, but I hope he did. Because what happened was surely damaging to a bunch of people, including both attendees and organizers, who didn’t deserve it. They put on a great show.

Here are pix from Day One. I’ll put up Day 2 after I get back home to Boston.

[Later, now in Boston] Here’s LeWeb’s post on the same topic. Its bottom line: Nothing worked basically, it has been totally unprofessional and unacceptable from a major supplier such as Swisscom.

The predicable catastrophe of Sam Zell buying the Tribune Company was perhaps best forecast (or at least remarked upon) by Hal Crowther. My response at the time was (and still is) here.

Bonus link. Another.

One of the most common expressions in geology is “not well understood”. Which is understandable, because most rocks were formed millions to billions of years ago, often under conditions, and in locations, that can only be guessed at. One of the reasons I love geology is that the detective work is of a very high order. The work is both highly scientific and highly creative. Also, it will never be done. Its best mysteries are rooted too deeply in the one thing humans — relative to rock — severely lack: time

Anyway, I’m here to suggest that two overlapping subjects — infrastructure and internet — are not well understood, even though both are made by humans and can be studied within the human timescale. The term “infrastructure” has been in common use only since the 1970s. While widely used, there are relatively few books about the subject itself. I’d say, in fact, that is more a subject in many fields than a field in itself. And I think it needs to be. Same with the Internet. Look it up on Google and see how many different definitions you get. Yet nothing could be more infrastructural without being physical, which the Internet is not.

Anyway, as I write and think about this stuff, I like to keep track of what I’ve already said, even though I’ve moved beyond some of it. So here goes:

More from allied sources:

And now I have to fly to Paris, to have fun at LeWeb. We’ll pick up this and other subjects there.

Nothing, I hope, will ever impress me as much as the Oakland firrestorm of October 20, 1991. At its peak a house was blowing up ever four seconds.  Hiller Highlands, a dome of land the looks straight west at San Francisco across the length of the Bay Bridge — one of the most desirable views in the entire world — was obliterated. The fire was so aggressive, so overwhelming, that at least one fire truck had to be abandoned.  The fire lobbed so much burning debris in its path that it leaped over two highways — 24 and 13 — and the Temescal Reservoir, to bring devastation to Oakland’s Piedmont section as well.

Close to 4000 residences (including houses and apartments) were burned in that one, in an area not much more than a mile across. I was on the Palo Alto Red Cross board at the time, and among those brought in to check out the devastation a day or two after the fire was out. Houses were erased by it. Cars were melted into puddles. Square holes in concrete, with puddles of metal around them, marked where deck timbers had stood. For some of the dead, there was no sign. Heat at the center of the fire passed 6000°, several times that required for cremation.

I’ve written about this before. I’m writing about it again (and again) because the subject is, well, close to home for me. We were in the evacuation area for the Tea Fire in Santa Barbara last month, and thoughts about how close it came — for the whole city –  still give me chills.  I was reminded again of the devastation by this Gigapan photo from West Mountain Drive. And revisiting this remarkable Google Map by grizzlehizzle. If you want an example of citizen journalism at its best, this is one fine example — from somebody who declines to say who they are, exactly.

I need to get a haircut today. That fact got me thinking about my favorite barber, Kenneth Wood. I used to get my hair cut by Mr. Wood every time I visited my mother and sister in Graham, NC. I haven’t been back there so often since Mom passed in 2003, but I was sure, when I looked him up a few minutes ago, that Mr. Wood would still be at it. Sure enough, he is.

Two stories — After 55 years, a thoroughly unusual day
and Small-town barber attracts attention — ran last month in the Burlington, NC Times-News (which commendably does not bury its archives behind a paywall), remarking on Mr. Wood’s 55 years in one location  the Graham Barber Shop, still tucked under one corner of the Graham Cinema Marquee. It also notes that Mr. Wood has been cutting hair for longer than most people will live: 81 years in all. (He started in 1927.) During that time he also cut my father’s hair, my uncle’s hair, and all five of my cousins’ hair. He only left the business (though the shop stayed open, waiting) while serving his country during WWII. He must now be one of that war’s oldest veterans as well.

I blogged about him here in January 2003. Good to know he’s still going strong.

I shot a little photo set of Graham and Mr. Wood’s shop in January 2003. To see it click here, or on the picture above.

So I’m looking around for a fact. Specifically, an answer to this question: Who came up with CRM — Customer Relationship Management — as an idea (and later as a software and business category). It must have come from somebody, or somecompany, somewhere, right?

I just looked up History of CRM on Google. I’ve tried other search terms. It’s a slog to swim upstream against the torrent of promotional BS. Wikipedia’s entry is blah, and without any historical references.

Anybody know?

What if every product category, every business, is a bubble — and some just last longer?

We know the newspaper business was a bubble. It lasted over a century, but here we are, at the end of it. Papers will still be around, for the same reason that railroads and mainframe computers are still around. But they’ll never be what they were in their golden decades.

Television will follow. That golden age is coming to an end as well. Same with radio. These will also persist, in somewhat different forms. But the golden age is over.

I’m thinking now that we’re seeing the same thing with cars.

A few days ago I took in my old Volkswagen Passat to get the water pump replaced. Turns out lots of other stuff was worn out or broken and needed fixing too. The final bill came to around $5000, which is what I paid for the thing three years ago.

For a minute I thought about getting a new car. They’re cheaper than ever, with lots of good deals, and guarantees that would relieve me of the need to pay much for upkeep. But I decided to fix the old car instead, becuase it’s good enough. Spending $5k is better than spending $20k, especially if I don’t have to borrow the difference.

The mechanic told me his business is booming. Most car owners have awakened to the fact that cars are cars, and most of what we do with them is just drive from place to place. New cars purchases are impelled mostly by advertising and fantasy. Drive a lot of rental cars and you get hip to the obvious: the differences between cars, especially fairly new ones, isn’t large. After a few years they all plateau at a certain level of partial suckage and stay that way for the duration. You forget the quiet cabin and tight handling that turned you on in the first place. You care less about its color than just being able to find it in the parking lot. You know the noise in the heater is some rocks your kid put down the vents and won’t ever get fixed.

Now, what happens if an absence of new car fantasy prevails for the duration? What if the whole automobile business has jumped the shark, and the problem isn’t just Detroit’s?

Even if it hasn’t now, the business will falter eventually. They all do. Disruptions happen. Trees do not grow to the sky. That’s Nature’s nature, in business as well as the wilderness.

Bonus link.

Required re-reading

A pause this Thanksgiving weekend to appreciate The Word Detective, which has been around forever, which is to say since 1995.

I remember The Word Dectective from way back in the Early Daze, when there were relatively few websites (say, 103 or 104, 5 or 6 of them) and it was already obvious, to their few million visitors, that The Net was not only going to change everything, but was a worldwide virtual environment that would change the existing physical one even as it changed itself.

I re-discovered The Word Detective this morning when I wanted to find the source of the saying “waiting for the other shoe to drop”. I looked it up on Google and found that The Word Detective had the closest approach to a canonical result, way back on 23 May 2001.

Being an online periodical of sorts, TWD is now produced on Wordpress (View Source tells me), which is way cool, because it has always been, essentially, a bloggy kinda thing. It has a sideblog as well.

Check ‘em out. If your interests run in an etymological direction, the TWDs are worthy of bookmarks (remember those?) or better.

I just posted The Open Source Force Behind the Obama Campaign over at Linux Journal. I wrote it in August for the November issue, which would come out in time for the election. But it was too long for the magazine, and too off-topic as well. So we shelved it, and planned to put it on the website after the election.

Originally I was going to update it; but after noodling around with that for awhile, and not quite getting it the way I wanted it, I realized it was more interesting as a piece of history: a snapshot in time. So that’s what I just put up there, adding only an introduction.

In going through this process, one thing that surpised me was how much I wrote about the Dean Campaign back in ‘03-04. Since the Obama Campaign was what Britt Blaser calls “Dean done right”, you could say I had started covering the Obama campaign more than four years ago.

And maybe I was unintentionally influencing it as well.

In digging around for old stuff, I ran across Gary Wolf’s How the Internet Invented Howard Dean, in the January ‘04 issue of Wired. One sidebar is The Howard Dean Reading List: How a bunch of books about social networking rebooted the Democratic system. Among those six is The Cluetrain Manifesto. So perhaps by that thin thread I can claim grand-paternity to Obama’s success.

Though not as credibly as, say, David Weinberger, who actually advised the Dean campaign. David, who is quoted in the Wired piece, not only co-wrote Cluetrain, but sole-authored Small Pieces Loosely Joined, which is another book on the Howard Dean reading list.

When I was driving up from Santa Barbara to San Francisco on Sunday, I was listening to for awhile, and caught an amazing version of “Singing the Blues“, which was a huge country-pop crossover hit for Guy Mitchell in 1956. It was casual and enthusiastic and about as “country” as it gets. Loved it, and couldn’t wait for the announcer to say who did it.

Turns out it was Paul McCartney. Here he is, singing it on YouTube.

Meanwhile, I found out by way of Wikipedia that Guy Mitchell’s real name was Albert George Cernik, and that he was as huge in Croatia as he was in the U.S. and the U.K.

A commenter on the McCartney item also said Fretkillr did a killr version. True. Like his Ain’t Misbehavin’ too. Reminds me of Leon Redbone.

Gotta love the Internets.

According to this my geek cred is 27 out of 50. Like Alec (who scored 41), I come up short on the gaming and entertainment hacking front. I woulda done better if there were items like, “Have changed bulbs on a broadcast tower,” “Rembember Ohm’s Law,” “Built a Heathkit” or “Know what ‘millimhos’ are”. (Clue.) Except for Ohmian matters, most of the rest is obsolete knowledge or headed that way.

This afternoon at 4:30 I’ll be talking (though not alone… it’s a discussion, not a lecture) at the in Cambridge (the new one with and , born in 1630-something; not the older one The topic will be The Intention Economy: What happens when free customers prove more valuable than captive ones.

Are you tired of carrying around “loyalty cards” for retailers who speak to themselves about “acquiring,” “owning” and “controlling” their “relationship” with you? — and do little more than clog your wallet and slow down checkout lines?

Are you tired of login and password hell? In the everyday world you don’t have to become a “member” of a store to shop there, or to click “accept” after not reading “agreements” that are anything but.

Wouldn’t it be cool to rent exactly the car you want (for example, one that seats six and has an AUX input for your iPhone), rather than whatever the rental car agency decides to give you?

If you answer Yes to any of those questions, you should know about VRM, for Vendor Relationship Management. It’s how we manage them at least as well as they manage us.

VRM tools are being developed right now by a community of developers and other volunteers, organized around ProjectVRM at Harvard’s Berkman Center and led by Doc Searls, the originator of the VRM concept and a fellow at the center.

More here.

That same pitch would also do for the in Amsterdam on Thursday. I’ll be there too. Big thanks to Maarten Lens-Fitzgerald and friends for putting that together, even as Maarten continues to withstand medical insults in the midst.

Terry Heaton calls Keystream’s SmartAds “the dumbest idea I’ve heard in years”. What’s “smart” about SmartAds is that they appear in “blank” spaces in online videos. Those blue skies over the ocean? The wide green fairway of a golf course? The wall beside your sweetheart’s smile? Slap an ad in there. Same idea as billboards by highways, only worse, because it’s rationalized as a “dramatic improvement in user experience”. Robin Wauters at Techcrunch doesn’t like it either, and says so in Keystream Unveils SmartAd, Wants To Turn Watching Videos Into A Painful Experience.

It’s one thing to come up with a sucky advertising idea, but to fail so spectacularly at PR is two-fer of fatal dimensions.

One quibble with Robin, who writes, Obviously, there is a need to open the advertising spigot when it comes to Web videos, but this is not the way to do it. It’s 2008. Isn’t it time we thought past advertising, toward revenue models based on serving customers, rather than guessing at them?

Advertising even at its best is still guesswork. That’s the “pain point” we should be trying to relieve, and where ideas should show up that VCs can fund. Improving a pain in the ass doesn’t make it a kiss.

(This post began as a response to this comment by Julian Bond, in response to this post about Mad Men. When it got too long I decided to move it here.)

Smoking and drinking were standard back then. “Widespread” doesn’t cover it. They were nearly universal.

It’s easy to forget that Industry won WWII, and that the military-industrial complex crossed the whole society. All young men served in the military, either voluntarily or via the draft. Industry and its companion, Science, ruled. And — to an unhealthy degree — the former drove the latter.

Tobacco was an leading agricultural product, and cigarette manufacture was a leading industry that drove consumption through advertising so thick and ubiquitous — on TV and radio, in magazines, newspapers and on billboards — that for most people the only choice was which brand to smoke.

I remember thinking, as a child, that lighting sticks on fire and breathing the smoke was absurd and unhealthy on its face — and later being the only one of my high school friends who didn’t smoke. But I was weird. Common sense then was pro-smoking.

Drinking and driving was only a little harder to rationalize. I remember statistics that said one in twenty-five drivers at night in the U.S. were drunk.

Industry and Science also together decided, among other things, that –

  • Breast feeding was bad for babies, and “formula” was better. Thank you, Nestle.
  • Children at birth should be taken from their mothers and stored in nurseries.
  • All boys should all be circumcised at birth. So much for the Hippocratic oath: “First, do no harm.”
  • Tonsilitis” was a disease, and every severely sore throat should be treated surgically, involving removal of adenoids from the nose as well.
  • Intestinal infections were likely to be appendicitis, so the appendix had to go too.
  • Education is a manufacturing process, the purpose of which is to fill the empty vessels of childrens’ heads with curricula approved by the State.
  • Childrens’ intelligence — their most unique and human quality — was a fixed quantity (a “quotient”) that could be measured, as if by a dipstick,  with IQ tests, so herds of students  could be sorted into bell curves to better manage their progress through systems that regarded them — with the acquiescence of themselves and their parents — as “products” of their education.

I could go on. For what it’s worth, I have my appendix, but lack tonsils, adenoids, spleen and foreskin, all of which were considered “vestigial” or otherwise bad by the medical fashions at the times of their removal. My known IQ scores have a range of 80 points. If my parents hadn’t believed in me, my low IQ and standardized test scores in the 8th grade would have shunted me to a “vocational-technical” high school to learn wood shop, auto mechanics or some other “trade”. I shall always be grateful for that.

Mad Men is close to home for me in another way: I was long in the advertising business too, though a generation after Mad Men’s time, well after the “creative” revolution of the mid- to late 60s. It was one of the great periods in my life, but I’ve moved on. Similarly, I had a hard time watching the Sopranos, because I grew up in New Jersey, knew people like those, and was not entertained.

I think drugs and self-abuse are rituals of youth rationalized in their time by a sense of exemption from the due invoice we call aging. How long before fewer people are being tatooed than those having tattoos removed? I’m giving it 20 years.

Dave Barry:

  I miss 1960. Not the part about my face turning overnight into the world’s most productive zit farm. What I miss is the way the grown-ups acted about the Kennedy-Nixon race. Like the McCain-Obama race, that was a big historic deal that aroused strong feelings in the voters. This included my parents and their friends, who were fairly evenly divided, and very passionate. They’d have these major honking arguments at their cocktail parties. But unlike today, when people wear out their upper lips sneering at those who disagree with them, the 1960s grown-ups of my memory, whoever they voted for, continued to respect each other and remain good friends.

  What was their secret? Gin. On any given Saturday night they consumed enough martinis to fuel an assault helicopter. But also they were capable of understanding a concept that we seem to have lost, which is that people who disagree with you politically are not necessarily evil or stupid. My parents and their friends took it for granted that most people were fundamentally decent and wanted the best for the country. So they argued by sincerely (if loudly) trying to persuade each other. They did not argue by calling each other names, which is pointless and childish, and which constitutes I would estimate 97 percent of what passes for political debate today.

  What I’m saying is: we, as a nation, need to drink more martinis.

I agree.

By the way, Dave Barry and I are not merely of the same generation; we were born about 20 miles apart in July 1947, were raised as Presbyterians, went to suburban New York high schools, went to Quaker colleges, registered as conscientious objectors with our draft boards, and became journalists.

By now I’ll bet I’ve heard about 40 hours of my kid reading Dave Barry out loud from the back seat of our car. Beats reading out loud from this blog, no?

Infinite play

Video Is Dominating Internet Traffic, Pushing Prices Up says the headline of a piece by Saul Hansell in the New York Times. Its first three subheads say, File sharing has been usurped by legitimate video services, The very heaviest users drive up network costs and Unlimited data plans may have a limited life.

This is the wrong framing, by the wrong mentality. We’re not far from the day when most of us are “heavy users”, and when voice telephony (which has a relatively low data rate) is just one among countless data applications. It’s already that on laptops and many handheld devices (including mobiles using the likes of Fring).

In time the bulk of radio and television listening and viewing will move from analog to digital, and from broadcast bands to broadband. Some will be live, some will be stored and forwarded. Much will be mashed. Upstream needs will match downstream needs, especially for the millions who now producing as well as consuming video. Some top-down few-to-many asymmetries will persist, but many more any-to-any uses will arise, requiring symmetrical connectivity.

There are services besides raw bandwidth that can help with this — services that assist in mash-ups, that work with customers’ social graphs, that provide actual professional services (instead of higher-priced tiers that do nothing more than punish customers for saying they’re a business … a shakedown racket that should have died along with Ma Bell). There should emerge services that answer to customer-driven choices and preferences, that help demand drive supply, that support service needs in marketplaces opened by easy connectivity and fat capacity.

Carriers need to recognize that in the long run they are privileged to be in the Internet business, rather than cursed by something that undermines their old business models. They need to break out of their “triple-play” mentality and realize that on the Net there are an infinite number of “plays’, especially if those aren’t excluded by connections optimized for television or telephony, or subordinated to those other purposes.

Three things need to happen here.

  1. First, the carriers need to realize that they are Internet companies first, and phone or cable companies second — or will be, soon enough
  2. The carriers need to welcome and partner with independent Net-savvy developers who can help them think outside their own boxes, yet make the most of their privileged positions. We’ve all known there are benefits to incumbency besides charging rents. Now it’s time to find those and start making hay. (Oh, and lining up with Hollywood for lots of subscription distro deals is neither creative nor interesting.)
  3. The Net needs to be moved outside the framework of telecom regulation, to be freed from what Bob Frankston calls The Regulatorium. The Net was unimaginable to the 1934 Telecom act, and barely grokked by the 1996 update of that act. Questions about whether the Net is an “information service” or a “telecommunication service” are wacky, retro and not helpful, unless it’s to liberate it from the telecom trap.

But they shouldn’t wait for #3.

0400GMT, 4am London time, seconds after the polls close on the West Coast and Hawaii (and not a vote yet reported from any of those reliably blue states) CNN calls Barack Obama the winner. On the 100th Anniversary of the founding of the NAACP, four months past the 232nd birthday of a country whose first fifteen presidents could have owned slaves, forty years after the assassination of Martin Luther King, an African American is being elected President of the United States.

George Will, conservative columnist and historian from Chicago, just quoted King (I may not get there with you. But I want you to know tonight, that we, as a people, will get to the promised land…) in a warm and humble voice.

His quote is from King’s “I’ve been to the mountaintop” speech. It’s about history:

I were standing at the beginning of time, with the possibility of general and panoramic view of the whole human history up to now, and the Almighty said to me, “Martin Luther King, which age would you like to live in?” — I would take my mental flight by Egypt through, or rather across the Red Sea, through the wilderness on toward the promised land. And in spite of its magnificence, I wouldn’t stop there. I would move on by Greece, and take my mind to Mount Olympus. And I would see Plato, Aristotle, Socrates, Euripides and Aristophanes assembled around the Parthenon as they discussed the great and eternal issues of reality.

But I wouldn’t stop there. I would go on, even to the great heyday of the Roman Empire. And I would see developments around there, through various emperors and leaders. But I wouldn’t stop there. I would even come up to the day of the Renaissance, and get a quick picture of all that the Renaissance did for the cultural and esthetic life of man. But I wouldn’t stop there. I would even go by the way that the man for whom I’m named had his habitat. And I would watch Martin Luther as he tacked his ninety-five theses on the door at the church in Wittenberg.

But I wouldn’t stop there. I would come on up even to 1863, and watch a vacillating president by the name of Abraham Lincoln finally come to the conclusion that he had to sign the Emancipation Proclamation. But I wouldn’t stop there. I would even come up to the early thirties, and see a man grappling with the problems of the bankruptcy of his nation. And come with an eloquent cry that we have nothing to fear but fear itself.

But I wouldn’t stop there. Strangely enough, I would turn to the Almighty, and say, “If you allow me to live just a few years in the second half of the twentieth century, I will be happy.” Now that’s a strange statement to make, because the world is all messed up. The nation is sick. Trouble is in the land. Confusion all around. That’s a strange statement. But I know, somehow, that only when it is dark enough, can you see the stars. And I see God working in this period of the twentieth century in a away that men, in some strange way, are responding — something is happening in our world. The masses of people are rising up. And wherever they are assembled today, whether they are in Johannesburg, South Africa; Nairobi, Kenya; Accra, Ghana; New York City; Atlanta, Georgia; Jackson, Mississippi; or Memphis, Tennessee — the cry is always the same — “We want to be free.”

And another reason that I’m happy to live in this period is that we have been forced to a point where we’re going to have to grapple with the problems that men have been trying to grapple with through history, but the demand didn’t force them to do it. Survival demands that we grapple with them. Men, for years now, have been talking about war and peace. But now, no longer can they just talk about it. It is no longer a choice between violence and nonviolence in this world; it’s nonviolence or nonexistence.

That is where we are today. And also in the human rights revolution, if something isn’t done, and in a hurry, to bring the colored peoples of the world out of their long years of poverty, their long years of hurt and neglect, the whole world is doomed. Now, I’m just happy that God has allowed me to live in this period, to see what is unfolding. And I’m happy that He’s allowed me to be in Memphis.

I can remember, I can remember when Negroes were just going around as Ralph has said, so often, scratching where they didn’t itch, and laughing when they were not tickled. But that day is all over. We mean business now, and we are determined to gain our rightful place in God’s world.

And that’s all this whole thing is about. We aren’t engaged in any negative protest and in any negative arguments with anybody. We are saying that we are determined to be men. We are determined to be people. We are saying that we are God’s children. And that we don’t have to live like we are forced to live.

Now, what does all of this mean in this great period of history? It means that we’ve got to stay together. We’ve got to stay together and maintain unity. You know, whenever Pharaoh wanted to prolong the period of slavery in Egypt, he had a favorite, favorite formula for doing it. What was that? He kept the salves fighting among themselves. But whenever the slaves get together, something happens in Pharaoh’s court, and he cannot hold the slaves in slavery. When the slaves get together, that’s the beginning of getting out of slavery. Now let us maintain unity.

After silencing the boos, John McCain gives a concesson speech for the ages. In the end McCain — a man who has given more for his country than any presidential candidate in history — expresses the kind of grace that is the true source of honor: kindness, generosity, modesty, self-sacrifice. Country First, indeed.

He talks about promise. About how Americans never quit. He places a bookend to the history that has passed since King’s speech, given in Memphis the day before being shot dead there. King’s last paragraph begins,

… I don’t know what will happen now. We’ve got some difficult days ahead. But it doesn’t matter with me now. Because I’ve been to the mountaintop. And I don’t mind. Like anybody, I would like to live a long life. Longevity has its place. But I’m not concerned about that now. I just want to do God’s will. And He’s allowed me to go up to the mountain. And I’ve looked over. And I’ve seen the promised land.

And here we are.

Several days ago I posted RIP, Sidekick, which lamented the passing of our favorite section of the Boston Globe. As part of the Globe’s redesign, it got rid of Sidekick and added a new section — a tabloid insert like Sidekick had been — called “G”.

As I had recalled, Sidekick was localized. After reading Ron Newman’s comment to that post, which asked gently “Are you sure…?” I have to say that I’m not. I just checked with my wife, who said that the things she liked best about the Sidekick were its features and format; and that it was not localized, but addressed all of Boston.

Yet I still recall some localization. But again, I don’t know.

A search of Globe archives for “Sidekick” yields results that suggest it was. The first result is titled “News in brief: Brookline, Cambridge, and Somerville news in brief“. Most of the stuff that follows, however, is Boston regional, rather than addressed to those of us north of the Charles. Several of the pieces are by Meredith Goldstein, who is still writing for the paper.

So I’m sending her an email to ask the same question I’ll put to the rest of ya’ll who live around Boston and pay attention to these things: What went away with Sidekick? Or did nothing go away, and can the pieces still be found in G or elsewhere in the paper? Also, What has the Globe done to increase or decrease local coverage? By local I mean regions within the paper’s coverage area. As Ron points out, there is still a “Northwest” section that runs twice per week. I don’t believe that’s changed, but I also don’t know.

And, as I re-discover (while wiping egg off my face), knowing beats believing: Journalism 101.

FORWARD WITH FIBER: An Infrastructure Investment Plan for the New Administration is my second essay at the Publius Project. The first was FRAMING THE NET.

This one is a bold proposal: putting $300 billion into bringing fiber to every possible premise in America. Unlike other proposals of this sort, this one goes out of its way to embrace rather than to exclude the phone and cable companies. It challenges them to look past “triple play”, toward supporting an infinitude of businesses and opportunities that will open up when we all break free of telecom’s regulatory boat-anchors and conceptual blinders, and start thinking about wide open connectivity and capacity as a new frontier: the 21st Century equivalent of the Louisiana Purchase. And about as cheap.

Against all the ways it might not work — expectations of government incompetence and industry provincialism correctly run high — the idea is easy to dismiss as naive. But I still think it’s worth considering.

The problem isn’t what’s wrong with the current system. It’s what’s not right with it yet. That’s where we need to start looking for solutions. And that’s the direction I’m pointing here.

Interesting to read the “18 conservatives, libertarians, and independent thinkers” gathered bu The American Conservative. The current cover, The Right Choice, begins,

This election offers particularly dismal prospects for conservatives: the Senate’s most liberal member versus a Republican who combines the worst policies of George W. Bush with an erratic temper and a thinly veiled contempt for the Right. No third-party candidate has been able to break past the margins to mount an insurgent campaign.
Given these impoverished alternatives, no easy consensus emerges…

Then, the roster, how they will vote, and some excerpts –

Peter Brimelow, Nobody:
I would write in Baldwin, except that most states make that almost as difficult as getting on the ballot and don’t always count write-in votes anyway.
Oh, and Obama and Whatshisname? I’m indifferent. I don’t think President Obama will dare push an amnesty through because the Republicans would oppose it, whereas enough stupid Republicans will fall in line behind a McCain amnesty to give the Democrats bipartisan cover. But at least a McCain presidency would make it clear even to Republican loyalists what Pat Buchanan concluded in 2000: there is no solution for America but a new party.
Reid Buckley, McCain:
Loyalty, I suppose…
I am plenty mad at the Republican Party and would enjoy watching the entire double-talking leadership and its unctuous apparatus throughout the states fried in oil. I still disagree with maverick McCain plenty on the issues, and every time he says “my friends,” I wince almost as wretchedly as when George W. Bush ends his sentences with that awful moue of his upper lip, producing a smirk which in turn suggests a revolting fullness of self-satisfaction…
Barack Obama, on the other hand, for all his muddy shifting with the political winds, has made his vision clear, and it is doctrinaire Democratic left-wing socialism and therefore too depressing for words. I hew to the belief that he is also a decent man and probably politically more savvy than John McCain. He may learn. He may be knocked off his horse on the way to Damascus. But I can’t vote for the prospect of Obama’s education. So I vote McCain. Unlike the Beltway snobs (an insular pathology that now defines the East Coast from Bangor, Maine to Key West), I place my trust in Sarah Palin. Dadgummit, by golly, she speaks the American language of the plains and the frontier. I trust it, and her.
John Patrick Diggins, Obama:
Republicans have no trouble losing a war and calling it a victory, and some of them are voting for McCain for that reason. Obama, in contrast, is stuck with a war he opposed, and politics may force him to stay the course. Still, I prefer the professor to the warrior. McCain claims he is thinking only about the good of the country, then chooses as his running mate a gun-happy huntress who supported the Alaskan independence movement, which advocates secession from the United States. No wonder she is idolized by those who disdain the very federal government that built the Alaskan Highway. As Orwell observed, those receiving benefits always hate the benefactor.
Rod Dreher, Nobody:
As both a conservative and a Republican, I confess that we deserve to lose this year. We have governed badly and have earned the wrath of voters, who will learn in due course how inadequate the nostrums of liberal Democrats are to the crisis of our times. If I cannot in good faith cast a vote against the Bush years by voting for Obama, I can at least do so by withholding my vote from McCain.
Francis Fukayama, Obama:
I’m voting for Barack Obama this November for a very simple reason. It is hard to imagine a more disastrous presidency than that of George W. Bush. It was bad enough that he launched an unnecessary war and undermined the standing of the United States throughout the world in his first term. But in the waning days of his administration, he is presiding over a collapse of the American financial system and broader economy that will have consequences for years to come. As a general rule, democracies don’t work well if voters do not hold political parties accountable for failure. While John McCain is trying desperately to pretend that he never had anything to do with the Republican Party, I think it would a travesty to reward the Republicans for failure on such a grand scale.
Kara Hopkins, McCain:
When John McCain appears on screen, all vacant grin and Eeyore cadence, I reach for the mute button. I hate his wars. I don’t trust his maverick pose. When he says “my friends,” he doesn’t mean me. But I am voting for him.
Call it damage control.
Elizabeth Lasch-Quinn, Obama:
Without doubt, my decision to vote for Barack Obama for president began when I watched his televised speech to the Democratic Convention in 2004. Today on the cold page of the computer printout, it loses something. Outside of the electrifying moment of his delivery, the speech contains less than I remembered. But what is there explains the reverberations in so many parts of my inherited mental and moral universe.
Leonard Liggio, Barr:
In the presidential contest, the Libertarian Party is the clear choice for opponents of the Paulson plan and the government policies that precipitated the crash.
Daniel McCarthy, Paul:
I’m writing in Ron Paul for president and Barry Goldwater Jr. for vice president. Why agonize over whether Barr or Baldwin is the better constitutionalist, when you can cast your ballot for the very best? A vote for Paul is an endorsement of all he has accomplished (and might yet achieve) and a rejection of the often honorable but never effective course of the third parties.
Scott McConnell, Obama:
I’m voting for Obama. While he doesn’t inspire me, he does impress. His two-year campaign has been disciplined and intelligent. He has surrounded himself with the mainstream liberal types who staffed the Clinton administration. Like countless social democratic leaders before him, he probably was more left-wing when he was younger. Circumstance and ambition have pushed him to the center. If elected, he will inherit an office burdened with massive financial and foreign-policy problems. Unlike John McCain, he won’t try to bomb his way out of the mess.
Declan McCullagh, Nobody:
I am not voting for president in 2008.
This was not an easy decision, but all the candidates are flawed, at least if you believe in limited government, civil liberties, free markets, and a foreign policy far less bellicose than what we have today.
Robert A. Pape, Obama:
I strongly support Barack Obama for president. In the past, I have supported both Republicans and Democrats, choosing the candidate with the leadership qualities and foreign-policy principles most likely to advance the national security of the United States. Of course, we have no crystal balls, but leaders with sound judgment on core policies and courage to look beyond political winds of the moment greatly improve the odds of long-term success. Obama scores uncommonly high on the “judgment-courage” index, qualities that will be needed as our next president seeks to repair the damage from the triple train wreck of our overstretched military, underperforming economy, and floundering international reputation that is now undermining our national security.
Llewellyn H. Rockwell Jr., Nobody:
Nonparticipation sends a message that we no longer believe in the racket they have cooked up for us, and we want no part of it.
You might say that this is ineffective. But what effect does voting have? It gives them what they need most: a mandate. Nonparticipation helps deny that to them. It makes them, just on the margin, a bit more fearful that they are ruling us without our consent. This is all to the good. The government should fear the people. Not voting is a good beginning toward instilling that fear.
This year especially there is no lesser of two evils. There is socialism or fascism. The true American spirit should guide every voter to have no part of either.
Gerald J. Russello, Nobody:
In this election, we face choosing between a “maverick” with a penchant for militarism who has been part of the Washington power structure for over two decades, and an inexperienced figure who wants to save us from ourselves, or, as my friend Gene Healy puts it, “the Messiah vs. the prophet of doom.” The only thing they agree on is that Washington is where the power is. Add to that a supine Congress busy giving away its war-making power to the executive, what’s left of the economy to the Treasury secretary, and the decision over any controversial issue to the courts. It is hard to see why voting for one rather than the other would make any discernible difference.
Steve Sailer, Connerly:
Thus, I intend to do in 2008 what I did during the Bush-Kerry whoop-tee-doo: write in the name of a public figure who is actually trying to solve a major, long-term problem, my friend Ward Connerly. Just as Social Security can’t afford too many retirees per worker, America won’t be able to afford its affirmative-action system when the racial ratio of minority beneficiaries per white benefactor reaches excessive levels. As America becomes majority minority (by 2042, by latest Census projection), the cost of affirmative action will become crippling. By helping get government racial preferences banned by voter initiative in California, Washington, and Michigan, Ward has made the future a little less grim.

Total: Obama, 5; Nobody, 4; McCain, 2; Barr, 1; Paul, 1; Baldwin,1; Connerly, 1.

Bonus quote, from Andrew Sullivan: “If the GOP decides that Palin is the future of their party, the GOP won’t have a future.”

Last may I wrote Reunion.com spam alert, which ended this way:

  I am among the least litigious people on Earth. But I can’t help but wonder … Could I (or we) sue these bastards for false representation? Invasion of privacy?

I’m still getting comments there, I guess because (I just discovered), my post is the lucky top result in searches for reunion.com spam. The total number of results is 374,000.

It’s obvious from recent comments that Reunion.com is still behaving badly. At this point, however, I have no interest in suing or otherwise going after the company.

For those interested, I suggest reading the Wikipedia article on Reunion.com, especially the sections Privacy, E-mail Spoofing and Better Business Bureau. The Los Angeles branch of the latter gives Reunion.com a “D.” I’d vote for an “F,” but any bad grade is better than none.

After reading this comment by Jonathan MacDonald, I followed the linktrail from here to here, where dwells one of the most remarkable testimonials I’ve ever seen. One short clip:

Competitors had absolutely no idea what the secret sauce was because they were not able to see the hundreds of thousands of micro-interactions and conversations happening between staff, customers and suppliers.

Other retailers wrote vitriolic letters to the trade magazines claiming that the ‘internet’ was ‘the enemy’ and hundreds of them got into debate about ‘how to stop this online threat’.

I was centrally placed as one of these ‘new media rebels’ and even fuelled the fire by extolling the virtues of online in all trade publications whenever possible. Right in their faces.

Brilliant.

We were able to be completely disruptive and for a while we pretty much had the online market to ourselves.

After I had won the ‘Best UK Salesperson’ award in 2002 I was voted to be the Chairman of the entire UK Retail Industry Committee.

I wrote a short book called ‘Survival Guide for the 21st Century Retailer’.

And this:

By applying the principles found within the copy of the Cluetrain, especially the 95 theses (quoted from time to time in this volume), I was able to establish an almost un-beatable business. It was a business of the people. They guided the progress and determined the way they wanted it to be.

To compete, one had to not just take on our brilliant team of paid experts but the 100k+ customers who were constantly advocating our services. To hundreds and thousands of others.

We were on a path toward some form of Communication Ideal that allowed business to self-perpetuate by itself.

Our ‘marketing’ was the environment customers co-created and our ‘advertising’ was conversation.

Other retailers took out full-page adverts. We fired up a coffee machine, created forum boards and sparked up discussion.

Other retailers invested heavily to fight the trend of computers. We let customers create their own websites on our servers.

Purchases happened when purchasers wanted them to. We didn’t ask for it – people didn’t ask for it – we mutually agreed to transactions.

Clue 57 from Cluetrain states: “Smart companies will get out of the way and help the inevitable to happen sooner”.

From the way people walked through the shop (on or offline) to the way they wanted to order goods – we were not solely in control. We shared control with the customers and the customers allowed us to share control with them.

And that was just in the first chapter. The story goes on, with downs (following the above) and ups.

Hope Jonathan can make it to the VRM Hub event on 3 November in London. I’ll be there, along with many others still riding the Cluetrain.

Bonus link. Another. Another.

It isn’t adveristing itself. It’s the way it’s too often done.

I almost never click on an ad, for three reasons. First is that I almost never find what I’m looking for. Second is that I don’t want to waste the advertiser’s money on a bad click-through. Third is that I’m tired of looking at so much waste of pixels, rods, cones, cycles and patience.

So, about two minutes ago I wanted to find what the sales tax is for Cambrige, MA. So I looked up sales tax cambridge, ma. At the top of the results was this sponsored link:

  Massachusetts sales tax
SalesTax.com Get Current Sales Tax Rules & Rates for Specific Addresses & Zip Codes!

The first few search results didn’t look promising, so I decided to take my chances on the ad.

Wasted my time. Salestax.com redirects to a tax.cchgroup.com page that’s headed by “CorpSystem® Sales Tax Solutions, Compliance without a burden”, plus piles of sales info about CCH group products and soluitons, but nothing obvious about what I’m interested in: the advertised “Rates for specific addresses & zip codes”.

I’m not going to waste more time digging into this, or looking for other examples of the same. My point is that this is baiting and switching, and it’s not a unusual example. It’s also one more reason why I believe the advertising bubble is due to burst. There’s a limit to how much abuse, misleading and general wrong-ness we’ll put up with. This has been tested for the duration, but at some point the failures become intolerable.

And those failures are not just of performance on the sell side.

What we need is for demand to find supply, not just for supply to “drive” demand. We’re not cattle, and we don’t like being herded, even if it’s by friendly chutes like Google’s. This was true before online advertising went nuts, and it will be true after the chutes get trampled.

Steve Lewis writes, Obama’s “Homeostasis”: It must be the Roedjak! — a deep and wonderful detour from the usual punditry about a candidate’s temperament, informed by Steve’s years working in Indonesia, as well as his exposure to many countries and cultures unfamiliar to most Americans. I hope Steve doesn’t mind my lifting most of his post to repeat here. Dig:

So far, Obama’s seeming detachment has been exploited by his opponents as proof that “we don’t know who he his” or as a sign of his supposed smugness and intellectual superiority.  And, for, quite a number of Democrats Obama’s politeness and fixed smile are an unsettling suggestion of a lack of the politically requisite instinct to go for the jugular.  I would suggest something quite different and far more positive … namely, that Obama knows how to eat Roedjak.

Roedjak is an Indonesian fruit salad, slices of not yet fully ripened tropical fruits served with a sauce of sweet thick soy ketjap, tamarind paste, crushed chili papers, and a dash of dried dessicated shrimp.  Roedjak’s harmonic fusion of superficially contradictory tastes is more than culinary.  Roedjak restores equilibrium even while exciting the senses.  Preparing and eating Roedjak is a tonic during moments of personal emotional turmoil; domestic disagreements and work conflicts are calmed by sharing Roedjak when tensions to escalate. On the symbolic level, Roedjak embodies all that is positive of the values and social mores of southeast Asia.

Political commentators — other than those Republican cranks who have accused Obama of having attended fundementalist Muslim Koranic schools — have overlooked the “Indonesian” facet of the Democratic presidential candidate, his formative years on the island of Java, and his being a member of a family with Indonesian connections as well as Kansan and Kenyan ones.

In Java, outward emotional evenness and display of respect are inherent to the workings of families and of villages.  Frontal confrontations are avoided and adversaries are given room to retreat.  Such stances are central to the the stylized conventions of Java’s traditional complexly hierarchical society and to the realities of domestic, social, and political life on an overpopulated agrarian island and in crowded mega-cities such as Jakarta.

On the surface, Java is devoutly Muslim but Javanese Islam rests on older strata of Hindu and Buddhist culture.  The characters of the Buddha and of the heroes of the Bhagavad Gita still resonate as strongly as those of the Prophet Mohammed and Ali.  In Java, one learns that displays of restraint are incumbent on leaders and are signs of strength in people at all levels of society.

And so, for the sake of the US and the world, I’d rather see the American presidency in the hands of a Roedjak eater than a heart-beat away from the rule of an eater of mooseburgers.  Join me for a mango, anyone?

I dunno if Roedjak explains Obama, but I do like getting an interesting new angle on an exceptional man.

New Hampshire has a Brookline, too. It’s just north of the Massachusetts border, and it’s this pretty little New England town, complete with a covered bridge and a lighthouse.

The former was born in 2001 and carries foot and bike traffic, and the latter has less modern provenance, judging from its look. And it is obviously ornamental, sitting at the corner Potanipo Pond, at what I gather is the source of the Nissitissit River.

Interesting to compare two photo sets, taken one day away from exactly one year apart. Here’s my series of the site from 2007, and here’s the one from 2008. Except for the footbridge the subjects were a bit different, but one thing stands out: the colors were better this year.

From the air there’s a strange kind of vast sameness to the Grand Canyon. It’s a carved up layercake of variously colored rock that’s less dramatic viewed from above than from its edges or its insides. There’s one anomaly, however, that stands out for me every time I see it: the Uinkaret Volcanic Field, which flows over the edge of the canyon and cascades down to the Colorado, looking like tar poured over a birthday cake. The most dramatic corner of the field is called Lava Falls, atop which sits Vulcan’s Throne. That’s what we have in the shot above.

It was taken on September 18, on my way from Boston to Las Vegas by way of Los Angeles. I’ve shot the scene before. The whole collection is here. The larger Grand Canyon set from this trip is here. It’s pretty freaking dramatic too, actually. Someday when I have time I’ll identify some of the features there. Meanwhile if any of the rest of ya’ll feel like doing the same, please do.

By the way, one of my earlier shots is featured in Wikipedia’s Uinkaret Volcanic Field article.

It’s hard to feel shitty when the Steve Miller Band is playing Jet Airliner in the middle of your head. Or smart, either — at least in my case.

Jeebus, all these decades I’ve been thinking the chorus was

  Big old jet had a light on
Don’t carry me too far away
Oh oh oh big old jet had a light on
‘Cuz it’s here that I’ve got to stay.

Turns out “had a light on” is “airliner”. Well, duh. Of course. That’s the freaking title. But phonetically, Steve is singing “biggo jed adda line oh”. I say this with confidence because I just replayed it about ten times to make sure. That’s the audible, as they say in football.

Who knows what the hell Steve’s saying, anyway? Well, some of us do, and to explain, we have the Internet. For example, The Joker begins,

  Some people call me the space cowboy, yeah
Some call me the gangster of love
Some people call me maurice
Cause I speak of the pompitous of love

Or is that pomitus? Hell, The Pompatus of Love is a whole movie devoted to the question. The Straight Dope sez that “pompatus” (that’s how it sounds) actually goes way back:

  Speculation about “pompatus” was a recurring motif in the script for The Pompatus of Love. While the movie was in postproduction Cryer heard about “The Letter.” During a TV interview he said that the song had been written and sung by a member of the Medallions named Vernon Green. Green, still very much alive, was dozing in front of the tube when the mention of his name caught his attention. He immediately contacted Cryer.

  Green had never heard “The Joker.” Cryer says that when he played it for Green “he laughed his ass off.” Green’s story:

  “You have to remember, I was a very lonely guy at the time. I was only 14 years old, I had just run away from home, and I walked with crutches,” Green told Cryer. He scraped by singing songs on the streets of Watts.

  One song was “The Letter,” Green’s attempt to conjure up his dream woman. The mystery words, J.K. ascertained after talking with Green, were “puppetutes” and “pizmotality.” (Green wasn’t much for writing things down, so the spellings are approximate.)

  “Pizmotality described words of such secrecy that they could only be spoken to the one you loved,” Green told Cryer. And puppetutes? “A term I coined to mean a secret paper-doll fantasy figure [thus puppet], who would be my everything and bear my children.” Not real PC, but look, it was 1954.

Anyway, I’ve had a bad cold the last few days, and right now I’m sitting on the couch with a fever, trying to think and write while a vacuum cleaner roars in the next room. But now I’ve also got these Etymotic ER6i earphones jacked deep into my head, muting the noise and substituting ol’ Steve, singing about getting on “that 707″ — a plane nobody outside of Iran still flies. And it’s getting me high, just from the driving energy of the song.

Beats thinking about death, which comes easy when you’re 61 with a fever, a gut, and a history of exercise that consists mostly of getting dressed. But music helps. Music is the best evidence of immortality that we have.

Music is life. And vice versa. Listening to three-decade old Steve Miller on good earphones is life transfusion.

So is listening to an even older song: The Doors’ When the Music’s Over, from Strange Days, a brilliant, beautiful piece of work. To me Strange Days ranks among a handful of perfect albums, first song to last.

Which is When the Music’s Over, of course.

  When the music is your special friend,
dance on fire as it intends.
Music is your only friend,
until the end.

Strange Days came out in late ‘67. I bought it in the summer of ‘68 after Ken Rathyen, a guy on my ice cream route (he was a lifeguard at PV Beach in Pompton Plains, NJ) told me to get it. “Every song is a gem,” he said. He was right. (Kenny, if you’re out there, Yo!)

That fall I shared an apartment in an old house on Spring Garden Street in Greensboro, near Tate Street. Next door was a big Victorian, already boarded up. On Halloween night, a bunch of turned off all the lights and listened to Strange Days. After When the Music’s Over was over, we were deep in a creepy Halloween mood, and decided it would be fun to break into the “haunted house” next door. So we got a flashlight out, sneaked over, and found a way in.

There was no furniture, just empty rooms, with a coating of dust on everything… except for the footprints on the stairs. They were barefoot and small for an adult. We followed them up to the second floor, where they stopped. No other footprints went down.

Feeling creeped out, we pressed on, exploring this big old house. Still, other than the footprints, there was nothing.

Then we found the door to the attic. It was narrow, and opened to a narrow staircase. At the top was a camped room where there were a few items of furniture and some boxes. In one box was a diary by a girl who had lived there. She reported daily on what she saw out the window at the front of the attic, looking down on Spring Garden Street. She also gave weekly summaries of her favorite TV show, Whirlybirds, which last ran in 1960.

One name that appeared often in the diary was Jan Speas, who lived next door. I wondered if this was the same Jan Speas who taught creative writing at Guilford College, where I was a Senior at the time. (Jan, whose maiden name was Jan Cox and wrote as Jan Cox Speas, was best known as a writer of historical romances. More here.)

So we took the diary with us, and I brought it to Jan. Yes, Jan said, she remembered the girl well. They were good friends, and the diary was touching because the girl had later died.

Three years later Jan died too, of an unexpected heart attack. She was 46.

In August, 2004, ’s Piedmont Bloggers Conference was held in the same exact spot as the condemned houses: the one I lived in, the haunted Victorian next door, and Jan Speas’ house on the other side of that one. I wrote about it here, and told the same creepy story here (but it doesn’t come up now, which is why I’m repeating myself).

But I’m still here. Dancing on fire. And getting back to real work, now that the vacuum cleaner is off.

I’ve been reading John McPhee’s Giving Good Weight, the title essay of his book by the same name. That last link (to McPhee’s own site) calls it “a story of farmers selling their produce in the Greenmarkets of New York City as told by a journalist who went to work for an upstate farmer, and — in Harlem, in Brooklyn — turned into a salesman of peppers. greenmarketplace in New York.” It was written in the mid-seventies, now more than thirty years ago, but half a dozen years after I worked for a fresh and frozen produce wholesaler at Hunts Point Market in the Bronx, and more still since I drove an ice cream truck in the summers out to the anomalous and amazing Pine Island, out beyond the New York exurbs. Two generations later, McPhee’s prose is still so strong I can smell the setting as if I were there this afternoon:

West of the suburbs, thirty and more miles from Manhattan, the New Jersey-New York border terrain is precipitous and glaciated and — across a considerable area — innocent of high-speed roads. Minor roads run north and south, flanking the walls of hogback ridges — Pochuck Mountain, Bearfort Mountain, Wawahanda Mountain — but the only route that travels westward with any suggestion of efficiency is the Appalachian Trail. The landscape is remarkably similar to Vermont’s: small clearings, striated outcropings, bouldery fields; rail fences under hard maples; angular roads, not well marked, with wooden signs; wild junipers signaling, as they do, penurious soil; unfenced cemeteries on treeless hillsides; conflagrationary colors in the autumn woods. Moving along such scenes, climbing, descending, losing the way and turning back — remarking how similar to rural New England all this is — one sooner or later tops a rise where the comparison in an instant blinks out. Some distance below, and reaching as far as the eye can conveniently see, is a surface perfectly flat, and not merely flat but also level, and not only level but black as carbon. There are half a dozen such phenomena in this region, each as startling to come upon as the last. Across their smooth expanses, distant hills look like shorelines, the edges of obsidian lakes. The black surfaces were, indeed, once fluid and blue –lakes that stood for many centuries where north-flowing streams were blocked by this or that digital terminus of the retreating Laurentide glacier. Streamborne silt and black organic muck gradually replaced the water… The surface of the mucklands (as they are called) is not altogether firm. It will support a five-inch globe onion. For that matter, it will support a tractor — but it is not nearly dense enough to hold up a house. There are only a few sheds on the wide flats. People live on “islands,” once and present islands, knobs that break through the black surface just as they did when it was blue. Pine island, New York, is a town in a black-dirt sea — the largest and most productive muckland of them all. Maple Island, Merritts Island, Big Island, Black Walnut Island are spaced across it as well, and their clustered houses resemble small European farming communities. The fields surrounding them seem European too, for the acreages of black dirt are ruled off in small, familial segments, like vineyards in Valencia or the Cote d’Or. NO fences, no hedgerows interrupt the vista or separate one farmer form another. Plots abut. The vegetables that come out of this rich organic soil are in their way as special as wines: tall celeries, moist beets, iceberg lettuce as crip as new money, soft Boston salad lettuce, broccoli, cauliflower, carrots — and, above all, onions. What the beluga is to caviar the muckland is to onions.”

Such sweet insult to both my own style — all short paragraphs, like advertising copy — and worthies such as Kurt Vonegut, whose central piece of writing advice was to avoid semicolons.

Anyway, I got to McPhee after reading Transportation, SUV’s, Jingoism … and Chickens, Stephen Lewis‘ latest. Steve, a native of the Lower East Side and more recently of the People’s Republic of Brooklyn, is my New Yawk docent, both on site and on blog.

So, sez Steve, “I came across this article which links the rise and fall of America’s petrol-guzzling, pollution-spewing “Sport Utility Vehicles” not to fluctuations in the prices of motor fuel but to Detroit auto makers’ decades-long successful but ultimately backfiring exploitation of a US backlash against European tariffs on … American chickens!”

Sez the article,

It started in 1961 with chicken. Trying to stop a surge of chicken imports into Germany, the European Common Market bowed to the European poultry lobby and almost tripled the tariff on frozen chicken from the United States. Washington, of course, struck back. In 1963, it raised tariffs on a range of European products: brandy to hit the French; dextrine, a food and glue component, to hit the Dutch.
To target Germany, the Johnson administration imposed a 25 percent tariff on light-truck imports, a barrier that fell on Volkswagen, which exported vans to the United States. “Why should we be the scapegoats in the chicken war?” lamented Heinz Nordoff, Volkswagen’s chief executive at the time.
The chicken war ended, but the tariff survived. It explains a lot about why Detroit chose to stake its future on S.U.V.’s...
Years of cheap gas (unleaded didn’t breach $2 a gallon until 2004) helped a lot — as did government tax breaks and looser rules on fuel efficiency and tailpipe emissions. Perhaps most important, Washington used the chicken tariff to wall off the light-truck market, giving American automakers a protected and profitable niche to exploit...
The downside of this is evident today. Light trucks account for 57 percent of sales at General Motors; 62 percent of Ford’s; 72 percent of Chrysler’s. It’s not a good place to be with gas at $3.50 a gallon.

Reminds me of the textile industry a couple decades ago, when import quotas were imposed on other countries to protect businesses at home that were long gone. The other countries’ governments then sold those quotas to highest bidders, with these artificial costs passed on by foreign manufactuers to American intermediaries and customers. Maybe that’s still going on. Probably is. Dunno.

Maybe one or more of the rest of ya’ll can tell me.

Of course we’ll see more unintended consequences of forgotten policies in the next administration as well. Stay tuned for those.

Saint Paul Newman

Great remembrance of Paul Newman by Manohla Dargis in the NY Times. (I’d like to beg forgiveness for the annoying login required by the Times, but I won’t. It’s just plain wrong for the Times to retain that friction after it’s bothered to open its content anyway.)

My own favorite Newman moves are later ones: The Verdict, Nobody’s Fool, Empire Falls. As a journalist, I have a special appreciation for Absence of Malice, where the best performance actually belonged to Wilford Brimley, playing himself, essentially. In it Newman is by turns both passionate and, as Dargis puts it, cooler than dry ice.

He was, finally and enduringly, a good man. You knew that. It came across in his acting and his life. He’s a guy I wish I had known. Sad to see him go.

In his comment here, Mike Warot encourages me — and the rest of us — to watch this video by Karl Denninger, whose blog is here.

I did. It’s good. But I’m not sure Denninger is right. Or all-right, let’s say. Just somewhat.

Here’s the problem as I currently see it. (And I’m no economist. This is just me, one citizen trying to make sense of something that I’ve hardly paid attention to in the past. So take this with an acre of salt if you like.)

Yes, the system is rigged and corrupt. Yes, the Fed and Treasury have been messing up for decades. (As Kevin Phillips will tell you.) Yes, federal power has gone over the top here. Whoever heard of the Office of Thrift Supervision before it swooped in and sold WaMu to JP Morgan Chase? At least there’s some common sense involved with banking, and “trift” (a term that now feels euphemistic in a statist way, like “corrections”). Banking got sucked into runaway shell games, in which empty vessels multiplied and divided, as whole institutions with MBA-packed buildings grew to manage and manipulate them. Solidity and liquidity were both replaced by gasseosity — but in sectors of Xtreme Arcana that nobody outside fully understood. Thus we’ve had inflation for years, and have put off facing it, because it was hidden and the System seemed to be working.

Meanwhile the whole country became infected with the sickness of making money only for its own sake, backed by little resembling work or manufacture — a trend we’ve been seeing since the Carter administration.

The “free market” in finance has always been rigged by its Alpha beasts, its lobbied legislators and its regulators, to favor growth. But lost in this long round has been elementary horse sense about what’s actually valuable, what actually produces goods and services, what’s free and what’s not. Growth in this long round has had many costs, and we’re not even close to visiting all of them.

Perhaps it’s in our nature, with economic evidence going back to tulip bulbs. But I think it goes deeper than that. Our species pestilential and rapacious on a scale the planet has never seen before. It can rationalize chewing irreplaceable valuables out of the ground and seas, using them up and spreading its wastes everywhere. This cost-blind nature — is made manifest in a financial system that best rewards games built on games that are almost nothing but rationalizations — worse, of a sort that only its rationalizers can understand. The financial sector has become a casino in which the highest rollers have bought the house and rigged every game to pay off by splitting winnings to bet on other rigged games, while the rest of us say “Great!”, because we’re in there playing too: betting on worthless stocks, buying overpriced houses on easy credit with negative equities, running up credit card bills while thinking nothing of paying monthly interest rates north of 20%.

This “free market” was a free-for-all in which even its hands-off regulators participated. All while the country went from being the world’s leading manufacturer and creditor to the world’s leading out-sourcer and debtor — with the load now running into the dozens of trillions of dollars. Remember that we voted for the people who presided over that.

It’s tempting to blame and punish, but that isn’t what we need now. What we need is for credit to keep moving while the financial sector gradually shrinks to sane dimensions, with value that rises from 1/1 relationships between reality and perception — or at least a fair chance that good ideas will turn into good business. (I don’t want to throw smart investor babies out with the dumb investor bathwater.)

I don’t know if this $.7 trillion bill will do that. I do have a strong hunch about what will happen if it doesn’t. Or if we do nothing and let nature take its course. The entire financial sector will collapse, and the government won’t be able to print enough money to pay off its own and everybody else’s creditors, starting with China. Businesses of all kinds will close, and all but a few public utilities will cease to run smoothly. With weak manufacturing, absent small farming and other graces of traditional functioning societies, we’ll fall into a depression as bad or worse than the Great one. Cities will fail and crime will go rampant. And we’ll bore our grandchildren with stories of what it was like to hike ten miles through the snow to work at the only shit jobs that were left.

I believe this is what Warren Buffett also sees when he compares the current crisis to Pearl Harbor. I believe Buffett because he got wealthy by being sensible and prudent, and very much not of a type with those that have made a mess of the financial system.

Or so it seems to me on a Sunday morning just short of the precipice.

Oh, and I don’t hear either candidate talking about what’s really going on here. Nor do I expect them to.

Stephen Lewis latest, New York Women: Self-Vetting, My Aunt Estelle, and Haikus for Sale, visits the locus and origins of his firmly grounded sensibilities — for example, our distinctly New York senses of humor and our mutual stubbornly-held convictions that work involves heavy-lifting and adding of value rather than flim-flam, image building, and manipulation.

The first comment says the post “flows as naturally as anything I’ve read”. Agreed. The second is my reminder to us both that there’s still another connection, through Nathalie Goldman’s Writing Down the Bones.

The other day I was sitting in the company of leaders in one industrial category. (I won’t say which because it’s beside the point I want to make.) A question arose: Why are there so few visitors to our websites? Millions use their services, yet few bother with visiting their sites, except every once in awhile.

The answer, I suggested, was that their sites were buildings. They were architected, designed and constructed. They were conceived and built on the real estate model: domains with addresses, places people could visit. They were necessary and sufficient for the old Static Web, but lacked sufficiency for the Live one.

The Web isn’t just real estate. It’s a habitat, an environment, an ever-increasingly-connected place where fecundity rules, vivifying business, culture and everything else that thrives there. It is alive.

The Live Web isn’t just built. It grows, adapts and changes. It’s an environment where we text and post and author and update and tweet and syndicate and subscribe and notify and feed and — and yell and fart and say wise things and set off alarms and keep each other scared, safe or both. It’s verbs to the Static Web’s nouns. It is, in a biological word that has since gone technical, generative. And thus it calls Whitman to mind:

Stop this day and night with me and you shall possess
the origin of all poems,
You shall possess the good of the earth and sun…
there are many millions of suns left,
You shall no longer take things at second or third hand
nor look through the eyes of the dead,
nor feed on the spectres in books.

You shall not look through my eyes either,
nor take things from me.
You shall listen to all sides and filter them for yourself…

I have heard what the talkers were talking.
The talk of the beginning and the end.
But I do not talk of the beginning or the end.
There was never any more inception than there is now,
Nor any more youth or age than there is now;
And will never be any more perfection than there is now,
Nor any more heaven or hell than there is now.

Urge and urge and urge,
Always the procreant urge of the world.
Out of the dimness opposite equals advance…
Always substance and increase,
Always a knit of identity… always distinction…
always a breed of life.

This is what I see when I look at Twitter Search. It’s what I see in my aggregator, in FriendFeed, in Technorati and Google Blogsearch (and in feeds for keyword searches of both), in IM and Skype, in the growing dozens of live apps — for weather, sports, radio and rivers of news — on my phone. And when I watch myself and others mash and mix those together, and pipe one into another.

And I say all this knowing that most of what I mentioned in that last paragraph will be old hat next week, if not next month or next year. C’est la vie.

Speaking of this week, I just discovered Google InQuotes via one or more of the Tweeters that I follow. And it struck me that the reason Microsoft has trouble keeping up with Google is as simple as Live vs. Static. Google gets the Live Web. Microsoft doesn’t. Not yet, anyway. It’s comfortable in the static. It’s cautious. It doesn’t splurge on give-aways because it doesn’t know that life is one long give-away in any case. We’re born with an unknown sum of time to spend and we’ve got to dump it all in the duration. That’s why now is what matters most. Life is what happens when you’re busy making plans, John Lennon said. The game of business is the game of life.

Years ago somebody said that everybody else was playing hockey while Bill Gates was playing chess. I think now the game has changed. I think now the game isn’t a game. It’s just life. The Web is alive. It’s a constantly changing and growing environment comprised of living and static things. Meanwhile what said long ago still applies: …companies so lobotomized that they can’t speak in a recognizably human voice build sites that smell like death.

I don’t think Microsoft is dead, or even acting like it. Nor do I think Google is unusually alive. Just that Google is especially adapted to The Live Web while Microsoft seems anchored in the static. As are most other companies and institutions, frankly. Nothing special about Microsoft there. Just something illustrative. A helpful contrast. Perhaps it will help Microsoft too.

If you want to participate in the Live Web, you can’t just act like it. You have to jump in and do it. Here’s the most important thing I’ve noticed so far: it’s not just about competition. It’s about support and cooperation. Even political and business enemies help each other out by keeping each other informed. There may be pay-offs in scarcity plays, but the bigger ones emerge when intelligence and good information are shared, right now. And archived where they can be found again later. All that old stuff is still nourishment.

Veteran readers know I’ve been about for . (And credit goes to my son Allen for coming up with the insight in the first place, more than five years ago.) I think Live vs. Static is a much more useful distinction than versions. (Web 1.0, 2.0, etc.) Hey, who knows? Maybe it’ll finally catch. It seemed to in the room where I brought it up.

By the way, a special thanks to , , and the audience at our panel at BlogWorld Expo for schooling me about this (whether they knew it or not). I got clues galore out of that, and I thank the whole room for them. (Hope the video goes up soon. You’ll see how it went down. Good stuff.)

.

I’ve been obsessing about infrastructure lately, with help from Stephen Lewis, whose experience and scholarship on the matter exceeds mine. The Etymology of Infrastructure and the Infrastructure of the Internet is his latest post on the matter. An excerpt:

Within the concept of urban studies and the contemporary home ownership and loan flim-flam, defaults, and financial disaster in the US, I am looking at the tension between two historical approaches, i.e. housing as infrastructure and housing as commodity. As an analogue, I am also looking at the paradigmatic abandonment of socially financed public transport to privately-owned automobiles.

My own observation — that infrastructure is far more adaptable, plastic, replaceable, substitutable and repurposeable than the word itself implies — is substantiated by the relatively new, changing and variously understood meaning of the word itself:

Infrastructure indeed entered the English language as a loan word from French in which it had been a railroad engineering term. A 1927 edition of the Oxford indeed mentioned the word in the context of “… the tunnels, bridges, culverts, and ‘infrastructure work’ of the French railroads.” After World War II, “infrastructure” reemerged as in-house jargon within NATO, this time referring to fixed installations necessary for the operations of armed forces and to capital investments considered necessary to secure the security of Europe.

It is especially interesting to me that the Net is clearly a form of infrastructure, yet has no physical properties of its own. As a utility it could hardly be more useful (that is, be a utility in the literal sense), yet it is not a utility in the manner of a water or gas service. And while today most of us enjoy the Net thanks to phone and cable companies, the Net is not a breed of telephony or television. Quite the opposite, in fact. Telephony and television are today forms of data that happen to be carried over the Net’s protocols. One no longer requires phone wiring to get phone service, or coaxial cable to get television. But because phone and cable companies bill us for the Net, we think of it as a ’service’ of those companies. In fact it’s a pile of protocols. Are protocols themselves infrastructure? Seems so.

The fact at hand is that on the whole neither Infrastructure nor the Net are well understood. In fact, they are poorly understood, even though they are widely used.

Do we want the Net to be regulated as if it were something physical? I suggest that we want the Net to be understood first, on its own terms. And to do that, I also suggest we visit anew the nature of infrastructure itself.

Bonus pix.

Sarah Palin said yes, thanks, to a road to nowhere in Alaska, a story in Thursday’s LATimes, is one among countless gotcha!s which in sum comprise a sea of bad news across which Alaska’s governor is obliged to walk like Jesus. So here’s a thought. What if the Gravina Island Bridge, the $398 million “bridge to nowhere”, was not much worse than any other piece of pork — just easier for hand-wringers to target?

I mean, hey, if you were a citizen of Ketchikan, where your whole town depends on tourism for its existence, and where your airport is on an island that can only be reached by sea — and where your whole state has always depended on large sums of federal largesse and involvement — this bridge may not have been pork. It was business as usual, and just your town’s turn to score.

Could it be that Senator Stevens was doing his job, and doing it well? Looks to me like the bridge would have gone forward, and never would have been a Big Issue, had Katrina not wiped out New Orleans and required large efforts to rebuild infrastructure there, highlighting porky projects elsewhere in the country.

In other words, what we’re looking at here is Politics as Usual. That is more than enough to explain Sarah Palin’s initial support for the bridge, her change of position after the winds of popular opinion shifted, and her truth-shading after the fact. More importantly, the whole thing says little about her ability to serve the country as Vice President, or as President in the not-unlikely chance that John McCain will fail to serve out his first term.

I won’t be voting for McCain/Palin. But the governor’s porky political past is not one of the reasons.

Smoke screening

Sitting in a bar raised above the gambling floor at the MGM Grand, killing some fizzy water on ice while clearing time for my room to be cleaned. The bar is comfortable, with thick carpeting and heavy drapes pulled back to view rows of machines where patrons pour coins into slots. I haven’t heard the sound of coins pouring into trays yet. Do they still have that? I wouldn’t know. I hate to gamble on anything that’s not only stacked against me, but where I don’t control at least some of the odds. And I don’t get the thrill either. But hey, that’s me.

I also don’t get the appeal of cigarette smoke. I grew up at a time when smoking was standard. My father was a heavy smoker, and I’m sure our house and car stank of it, but I don’t remember. I do remember hating it, and vowing that I would never take up the habit. (And I never did.) Meanwhile I lived with it, as do all people in cultures such as this casino, where smoking is the rule rather than the exception. Back home in Boston and California, I live and work in places where smoking is exceptional, exiled to the outdoors or to “designated smoking areas”. That’s why I picked out my own little “designated nonsmoking area” in a corner of this bar, as far as I can get from other patrons, about half of which are either smoking or have packs and lighters parked next to their drinks.

I think in the long run smoking will become a fringe practice. Even in Europe and Asia, where smoking is still standard, the percentages of people who smoke will come down, both for the obvious reasons and because in the long run rationalizations tend to fail. Think of smoking as a bubble that will eventually burst and crash.

We’re only beginning to face the problems exposed by the failures of giant financial institutions such FreddieMac, FannieMae, Bear Stearns and AIG — and government bail-outs backed by the continuing ability to borrow from China and other creditor nations. Of which we used to be the biggest. Quite the opposite now.

If you’re looking for a far-sighted bubble-burster, Kevin Phillips is your man. He launched his career as a Senior Strategist for Richard Nixon’s 1968 presidential campaign. There he led Nixon’s successful “southern strategy” and followed that with The Emerging Republican Majority in 1969. In that book he not only predicted forty years of future, but named the Sun Belt as well. His latest book is Bad Money: Reckless Finance, Failed Politics, and the Global Crisis of American Capitalism, which Tim Rutten in the LA Times calls “a rhetorical shot across the bow of the current presidential campaign, which Phillips convincingly argues is failing to address the causes and implications of our current distress”.

Here he is on Chris Lydon’s Open Source program, on May 8 of this year:

  There’s a growing sense in the United States that the Imperial Era is over almost before it started. We’re seeing the weakness that is the United States allowing the financial sector to take over the private economy. That is now the largest portion: 21-22% of the GDP is finance, pushing manufacturing way down. I don’t think that the financial sector is responsible enough, safe enough, broad-minded enough to fill that position. I think what you’ll see happen to the United States is over-financialization: too much debt, too much over expansion and a degree of an implosion that will involve everything from too much debt and collapsing home prices to rising oil prices and the declining dollar. It’s all converging. It’s all trouble. It doesn’t spell the end of the United States, but it does spell the end of the United States as the Total Big Cheeze in the world. And we are going to lose some of the yardsticks that everybody enjoyed for a long time.

About “financialization”, he says,

  You’re looking at the transformation of the American economy from one that produced things to one that moves money around. But it didn’t happen overnight. One of the major relationships is between the rise of debt and the rise of the debt culture. The debt culture meant rising deficits and “spend now and play and pay later”, the public’s debt tolerance to an extraordinary degree, and this general lackidasicalness of putting a framework around your culture and your economy — they’ve all sort of gone to seed together. And I think that the net outcome of this is a country that is in every way living beyond its means. We used to be the leading world creditor, the leading world manufacturer and the leading world producer of oil. Now we’re the world’s leading debtor, the largest inporter of manufatures and the world’s leading importer of oil. It’s a disastrous transformation. The only part of the economy that has profited is the financial sector, because an awful lot of the transition is toward more debt, more credit, more living on things you can’t afford, more keeping up pretenses, and more ambition around the world with less to back it up. And the consequenses of this in many ways is the George W. Bush administration.

Not that Phillips thinks the Democrats are any better. About Paul Krugman, for example, he says,

  There is a good reason for Paul and the Democrats in general to be upbeat here. Maybe to an extent if things were a lot further advanced in the decay process, you could just flip a leaf and say all of a sudden that we are ferociously concerned about this decay. But they think that liberal policies and the Democratic approach can turn it around. Frankly, I don’t… The Democratic magic is more of the old razmatazz, and government will step in and there’s going to be a Green Deal as well as a New Deal, and we’re going to have five million new jobs for things relating to the Greening of America… The Democrats don’t want to admit that what they di8d for the most part in the two Clinton administrations was for the most part a continuation of the Reagan and first Bush administration — and then was continued and built upon by the second Bush administration. You had a lot of financial deregulation under the Clinton administrations. They repealed Glass-Stiegel, they deregulated credit cards, lots of stuff. They stepped on the gas in terms of private debt. The increase is extraordinary. So I can’t separate out the Clinton years from what preceded them and what came after them. And of course the Democrats need to be able to tell America in this election that … they have the answer. I understand that. But I don’t agree with it.

As for Obama, he says “I don’t think he’s raised enough of these issues to have a mandate… They’re not acting now like people who understand that there’s a problem.”

He also adds, “That clearly goes for the Republicans. It’s hard to believe McCain. His economic program is almost a non-program.” That’s on top of George W. Bush: “I don’t want to do another number on George W. after American Dynasty, but he’s the wrong person at the wrong time andin the wrong place — and unqualified essentially for having been president of the United States during these eight years.

I could go on, but a bunch of smokers just parked at the tables on either side of me, and I’m sure my room is done now. Meanwhile, go check out that podcast.

Sitting and shooting at U.S. v. Microsoft, 10 Years Later, at Austin Hall in Harvard Law School. Extremely interesting, and free as well. If you’re nearby, stop by.

Remembering

How the world changed, seven years ago today.

(Note: this post was made mistakenly as a page, and didn’t go up at first. Now it’s here. Thanks to commenters for the help.)

I’ve flown over these coal in New Mexico and Arizona many times, but never checked to see what was up with them. Or down. Or choose your direction.

Turns out the one above, a giant W in the Arizona landscape, is the Black Mesa Mine, and it has been mothballed since 2005 when the destination of its coal (via an unusual route), the Mojave power plant, was shut down. The Kayenta Mine is still running, as are the other mines I saw off to the east around the Four Corners areas.

I grew up in New Jersey, which I think of as “New England without the universities”. There are many places in New Jersey with beauty equal to, say, New Hampshire’s. But New Jersey never had the same ethos of preservation, the same not-quite-a-mythology that explains why Norman Rockwell and his sentiments fit New England like a shoe while to the rest of the country they remain a maudlin approximation of bygone times elsewhere.

I transferred my state citizenship from New Jersey to North Carolina in early 1974, when I left our small rented house on Route 94 in Yellow Frame, out in Sussex County, the beautiful northernmost county of the state. Back then Sussex County had more cows than people, and featured fall colors and pastoral scenes worthy of calendars and post cards. Best of all it shared the with Pennsylvania. The shores of the river were settled first by the Indians and later by the , descendents of which continued to farm the islands and lowlands alongside the river, right up to the point in the 1970s when the United States government, with help from both states, condemned the land, including perfectly good towns such as Dingman’s Ferry, and let it all fall to ruin while fighting and failing to build the unnecessary. It was, and remains, a disgrace.

Can you imagine the feds, or Vermont and New Hampshire, doing the same to the ? Of course not. We’re talking about New England here.

The difference was brought home to me this past weekend when we picked up The Kid from camp in Vermont and took our time heading back to Boston. We visited Middlebury, Waterbury (including the Ben & Jerry’s Ice Cream headquarters), the Rock of Ages Quarry near Barre, and various towns along the Connecticut River before having some okay Thai food in Keene. New England is truly a beautiful region, even with almost no available hotel rooms.

Much of that was recorded photographically. Here’s the set. Here’s the slide show.

Nice to know New England is there. Less nice to know that much of the same beauty has long since been paved or otherwise profaned in other states. (Of course, I also realize that much has been lost in New England as well. Just less of it than elsewhere.)

The shot above is of the Congregational Church in Middlebury, Vermont. I shot a series of photos of the church, most with white and grey clouds boiling up in the sky beyond. I wasn’t sure which was best (which is why I kept them all), but I am sure that several are better than the one the church uses for its own website.

I also did some experimental shooting with this brick building in downtown Middlebury, which is about as nice a little college town as you’re gonna find anywhere. The best of those shots, by the way, were taken not with my Canon 30D SLR, but with a little Canon Powershot SD850is. Partly that’s because the little camera likes to yield more vibrant colors than the big one; and partly it’s because the big one wasn’t fixed right and read the light wrong.

Anyway, I’m back out in California, where I am now a citizen, even though most of the next year will be spent back at the Berkman Center in Cambridge.

Radio now

I listen to a lot of WBUR in my car. ‘BUR is Boston’s main NPR station, and where I’m I do most of my public radio listening. While weather isn’t the main thing on ‘BUR, it’s a frequent thing, and what makes me feel at home when I listen. Lately the report has been what we’ve heard most of this summer: more rain. Flash flood watch, even.

Still, as I looked around here, it’s sunny and clear and perfect in the same way that Boston weather this summer has been sucky. That’s because I’m listening in Santa Barbara. At home I use our Sonos system, and in the car I use the Tuner app on my new iPhone. Tuner costs money and is missing some pieces (just like the iPhone), but it’s a great way to listen to radio.

I got an iTrip AutoPilot to go with it. The design is good, but its FM signal is way too weak. Not sure if I’ll take it back, but I’ve abandoned it while jacking the iPhone into one of those fake tape cassettes on a wire, which I shove into the car’s cassette player. (The car is a ‘95 Infiniti.) ‘BUR is easy on the cell system because its stream is just 24kbps. I’ve also done a lot of listening to faster streams, all the way up to 128kbps, and I gotta say those work pretty well too, over the 3G system. My fave at the top rate is , which is just an awesome music station.

The main result for me is a new set of prelminary conclusions about the final stage of radio.

1) Live still matters. I have lots of stored music and podcasts on my iPhone. They’re great to have, but there’s no substitute. Stored and live are not the same. Both have their virtues, and now both can be maximized.

2) Human still matters. When I listen to WBUR in the morning, I expect to hear Bob Oakes, even if what he’s saying could be said by anybody.

3) The primary medium for radio, as with every other form of digital communication, is now the Net. Over-the-air (OTA) will still matter for a long time, but it will be become secondary rather than primary.

4) The cell phone system will become a data system that carries telephony, rather than the vice versa we have now. The same goes for the Net at home as well. What we still have in both cases is dial-up: data piggy-backing on telephony or cable TV. In terms of provider priorities, that’s the way it’s been for awhile, but the flip is going to come, and the sooner we make that happen, the better.

5) The iPhone is less a phone than a platform for mobile Internet applications that start with telephony. Voice will always be the primary personal mobile communications activity; but it will be one application, or set of applications, among many. Radio is another of those applications.

6) iPhones and other MIDs (mobile internet devices) will become bags of tools for doing all kinds of highly personal and engaged stuff. Today I’m in Toronto blue-sky-ing at PlanetEye (I’m on their board), thinking about all this. Long ago Larry Josephson told me “Radio is personal. That’s it.” But when all you had were transmitters and non-interactive receivers, there was a limit to how personal it could be. Not any more.

I’ll add more, but I gotta go.

Just so I don’t lose them…

I was 4.5 years younger when that interview was shot, at a Linux Desktop Summit near San Diego. I haven’t watched more than a few of the clips, but I doubt I’d change much if anything of what I said back then. I was talking about what was happening to the software industry over a long period of time. Those trends were clear to me then and clearer to me now.

So, if you want to save yourself thousands in consulting fees, or millions you might risk wasting on proprietary lock-ins, give them a look.

Remembering Gluetrain

Every once in awhile I like to point back to the best Cluetrain parody ever: The Gluetrain Manifesto. It went up in mid-’99, and has lived in the Internet Archive ever since it went dark sometime between October and December of ‘04. Most of the links to other Gluetrain parts still work too.

During the long drive from San Francisco to Santa Barbara yesterday we looked forward to vegging on the couch and taking in the opening ceremonies of the Beijing Olympics, recorded earlier but presented in prime time by NBC on its local affiliates.

With our nice Sony flat screen, fed by our top-end Dish Network receiver, we figured to be watching the show in high-def. But Dish wasn’t obliging. Seems that getting the locals up in HD is a bit of a chore. Dish doesn’t publish a schedule for that, but DirecTV does. Here’s the list of 150 markets where DirecTV will be introducing local HD channels to the whole HD line-up, gradually, month by month. Santa Barbara’s not on it. Being the number 200-something market, we’re pretty far down the priority list. Since DirecTV and Dish compete pretty much across the board, I’m sure Dish will be just as slow at getting those to us.

To Dish’s credit, my call for help got escalated to a high-level support person who was far more helpful than the first person I talked to. He said that a steady fiber-optic link had to be established between each local affiliate and Dish’s uplink center near Denver. This takes time, and accounts for the hold-up.

Turns out CNBC and USA have a lot of Olympics coverage too; but not, apparently, of the opening ceremonies. Not that I could tell, anyway.

Some of the time we can get HDTV over the air from San Diego and Tijuana, which are more tan 200 miles away, across the open Pacific. But last night (only a few hours ago as I write this) only the ABC signal came in. NBC is the Olympics network, and the San Diego NBC affiliate, KNSD, wasn’t there. (Over-the-air (OTA) digital transmission is kinda binary. You get it or you don’t.)

Our “local” NBC affiliate is KSBY from San Luis Obispo. Its low-def signal on Channel 6 is a long way off in any case, and at the end of its journey here slams into the 4000-foot high Santa Ynez mountains. The station’s HD signal, on UHF channel 15, might as well be coming from Alaska, since UHF signals don’t travel nearly as well as VHF (channels 2-13).

So we settled for KSBY’s low-def picture, which reaches us by a route that leaps mountains by running a 50,000 mile route from San Luis Obispo to Denver to a satellite over the equator and then down to us here in Santa Barbara.

It’s all actually a pretty messy system, considering.

And I’m expecting it to get a lot messier after next February 17th.

Here’s a photo tour of another Channel 6 transmitter site, also doomed to go dark in February.

During the long drive from San Francisco to Santa Barbara yesterday we looked forward to vegging on the couch and taking in the opening ceremonies of the Beijing Olympics, recorded earlier but presented in prime time by NBC on its local affiliates.

With our nice Sony flat screen, fed by our top-end Dish Network receiver, we figured to be watching the show in high-def. But Dish wasn’t obliging. Seems that getting the locals up in HD is a bit of a chore. Dish doesn’t publish a schedule for that, but DirecTV does. Here’s the list of 150 markets where DirecTV will be introducing local HD channels to the whole HD line-up, gradually, month by month. Santa Barbara’s not on it. Being the number 200-something market, we’re pretty far down the priority list. Since DirecTV and Dish compete pretty much across the board, I’m sure Dish will be just as slow at getting those to us.

To Dish’s credit, my call for help got escalated to a high-level support person who was far more helpful than the first person I talked to. He said that a steady fiber-optic link had to be established between each local affiliate and Dish’s uplink center near Denver. This takes time, and accounts for the hold-up.

Turns out CNBC and USA have a lot of Olympics coverage too; but not, apparently, of the opening ceremonies. Not that I could tell, anyway.

Some of the time we can get HDTV over the air from San Diego and Tijuana, which are more tan 200 miles away, across the open Pacific. But last night (only a few hours ago as I write this) only the ABC signal came in. NBC is the Olympics network, and the San Diego NBC affiliate, KNSD, wasn’t there. (Over-the-air (OTA) digital transmission is kinda binary. You get it or you don’t.)

Our “local” NBC affiliate is KSBY from San Luis Obispo. Its low-def signal on Channel 6 is a long way off in any case, and at the end of its journey here slams into the 4000-foot high Santa Ynez mountains. The station’s HD signal, on UHF channel 15, might as well be coming from Alaska, since UHF signals don’t travel nearly as well as VHF (channels 2-13).

So we settled for KSBY’s low-def picture, which reaches us by a route that leaps mountains by running a 50,000 mile route from San Luis Obispo to Denver to a satellite over the equator and then down to us here in Santa Barbara.

It’s all actually a pretty messy system, considering.

And I’m expecting it to get a lot messier after next February 17th.

Here’s a photo tour of another Channel 6 transmitter site, also doomed to go dark in February.

Yesterday I not only learned that my Wikipedia entry was nominated for deletion, but that Tara Hunt’s went through the same process a while back — and failed to survive. She’s still here in the physical world, still on the rest of the Web, but gone from Wikipedia.

I’m also sure her experience with Wikipedia deletion — being marched to the gallows by a finger-pointing Wikipedian, then standing there while the gathered crowd gave a thumbs-down before the trap door dropped — was reason alone to write The Whuffie Factor, a forthcoming book that comprises the entire Usage section of Wikipedia’s whuffie entry. There is a link for Tara there, and for the book too. You can follow Tara’s to the deletion log, where you’ll find records of its execution. The book is graced with pure potential: it has no entry yet.

I’m impressed at how well Tara took her sentence, while awaiting her entry’s execution:

There are oodles of entries on Wikipedia like this, though. Debatable ‘notables’, some who obviously do use their pages as their resumé, many people who have, obviously, accomplished a lot in their lifetime, but who are not widely known for these accomplishments and missing any ‘notable third party sources’. Others I searched for are nowhere to be found, who are well-known authors, presenters, inventors and real thought leaders. But they haven’t been quoted or featured by some national publication to be verified as mattering to history. And all judgements on “delete” or “keep” are still made by a handful of individuals.
Is Wikipedia the people’s encyclopedia? Well, no. Not really. I mean, it gets closer than the Encyclopedia Britannica, but it uses similar editorial guidelines. Its advantage is that there are more sources (people) to add entries so that it can grow and encompass knowledge faster than the small, paid editorial team at EB. But I don’t think it was meant to be the people’s encyclopedia and this is where our tempers run high.
I could think, “I’m being deleted? What do these jerks know about my accomplishments?” and be personally offended and upset by this. But Wikipedia is no measure of my worth. It’s an encyclopedia that is editable and online. Period.
Should there be an encyclopedia of people? Well, there is already. It includes the internet, but extends into phonebooks, government records and personal anecdotes. Maybe we can’t all be written into history like we want to be, but know that this is a century’s old issue: History is not ‘a fact’, it is a point of view. History has been written by a small percentage of the population over time and, because of ’scaling problems’, will probably continue in the same fashion.

Fine points, gracefully delivered.

I think the main problem for Wikipedia isn’t just scaling. It’s that Wikipedia is worst at something it is also best at: dealing with living subjects. On the one hand I’m astonished at how well Wikipedia stays on top of changing topics such as the world’s tallest structures. (Here’s a second entry, and a third.) On the other I’ve often winced at how lousy Wikipedia can be at presenting accurate biographical information about living people (Dave Winer comes to mind), and at maintaining both accuracy and neutrality on topics such as, well, neutrality. Too much of what gets written are iterative errors and approximations by partisans.

That’s why I’ve always been happy enough with a Wikipedia stub. Soon as you get past the minimal, errors and approximations set in.

All of reality is a work in progress. Especially the tiny corner of the universe that supports life. We need to remember that the Net is still new, the Web is even newer. That both have profound effects on life is undeniable. But it’s a few seconds after the Big Bang and all we have a few light elements, a lot of heat, and no galaxies. The best we can do, as Kurt Vonnegut taught, is just to be kind to each other.

I woke up with the song “Sixteen Candles” running through my mind. I didn’t get the dyslexic pun until I realized that I turn sixty-one today. Technically, I’ve got several more hours at sixty, since I’m writing this at 6:22, and I was born at about 11am (at Christ Hospital in Jersey City).

In an unrelated matter, last night I attended an Obama gathering in Boston that was enjoyable except to the degree that three followers of Lyndon LaRouche kept bending conversation sideways toward their own ideological vectors.

When the evening was ending, I stood outside talking with one of the three (who had been told to leave by one of the meeting’s organizers). At first I thought we could have a conversation, but it wasn’t possible. The guy was not only convinced absolutely of his own (and presumably LaRouche’s) rightness, but resolutely paranoid. (Later he gave me a small pile of LaRouche literature. Not surprisingly, it was thick with paranoia.)

Aside from the nature of his opinions, I found it sad that a mind so young was so completely closed.

I remember realizing, at about age sixteen or younger, that I would never know everything, and that I should always stay curious about the world and open to facts that challenge my opinions. One might think that this would get harder as one gets older, but it doesn’t. It gets easier.

We need our opinions, our certitudes, our belief systems. Can’t get along without them. But even belief systems need new information. Being right is overrated. Being open is essential if we wish to grow as human beings. At any age.

What Google Does (and needs to keep doing).

It’s about domain name registration, and how Google does that right — or closer to right than anything else I’ve found. An excerpt:

  Did I use Google just because it’s a “trusted brand”? No. In fact, there are no “brands” that I trust. Sorry, marketers, “branding” is a term borrowed from the cattle industry, and I’m done being impressed that way. (And trust me, it’s a taint that the trade isn’t going to shake.)

  I used Google because I trust them not to treat me like cattle — or worse, as a potential sucker.

  This is not to say that Google’s domain registration process is perfect, or that Google is being not-evil or anything fancy like that. My point is that Google offers a straightforward and uncomplicated service in the midst of a business that has needed one for the duration.

Just some credit where due.

A few dozen million years ago, in the Eocene — not far back, as geology goes — a large lake covered much of what’s now western Colorado and eastern Utah. A lot of organic muck fell to the bottom, and now that muck is oil. Problem is, it’s locked in shale, and extracting it is no bargain… yet.

If and when it ever gets to be a bargain, look to see some of The West’s prettiest landscape ripped up.

Edge-on, the old lake bed presents itself as the Book Cliffs*, which overlook I-70 for a hundred miles. I took some shots of the region when we drove past them last year. And one of those shots now illustrates this post by Brandon Keim in his Wired blog.

[* My geography and my geology were corrected below in the comments by Ron Schott, a genuine geologist. Brandon Keim wrote about oil shales using my photo. There are oil shales, but not in these Book Cliffs deposits, which are older. The oil shales are in strata above the ones exposed here. Apologies for the errors.]

What we’re presented with here is a set of costs that can only be rationalized in terms that regard the extraction of all the world’s oil as an economic necessity — and nothing else.

I hear arguments for mining oil from places like this and a few memorable lines from the Doors’ “When the music’s over” come to mind:

What have they done to the Earth?
What have they done to our fair sister?
Ravaged and plundered and ripped her and bit her.
Stuck her with knives in the
Side of the dawn and
Tied her with fences and
Dragged her down.

Great song, by the way. Also the one that foreshadowed the demise of Tony Soprano on the penultimate episode of Tony’s show.

Is there foreshadowing here too?

I’m in Mystic Seaport with family, looking at boats and learning history. It’s a great place that I remember well, even though I’m pretty sure the last time I came here was in the 5th grade, which would have been a little more than 50 years ago. Most of the antique boats currently on display here are younger than that. Perspective.

Anyway, earlier today I dropped my main camera, a Canon EOS 30D, and it no longer takes accurate light readings. It works, but I have to use another camera to read light, or guess at exposures and use trial-and-error. So I need to send it in for repairs. Any recommendations on that? The unit is long since out of warranty.

By the way, the shot above was taken not with the 30D, but with a little PowerShot SD 850IS, through one lens of my polarized sunglasses. The lens of the camera is small enough to do that. Other shots in that same series were taken with the 30D, but lacked the polarizing filter. They are much sharper and less grainy, but also less colorful.

I should be adding many more before the weekend is out, even with the 30D limping along.

Since last Wednesday I’ve been on the road, mostly hanging out at my aunt’s house in Maine. She’s way back in the woods, with a satellite Net connection that features a minimum of 7% packet loss (and >1 sec latencies), plus cell service that’s spotty at best. I was there to do other things anyway, mainly enjoying visits with the extended family and celebrating my father’s 100th birthday. (Much enjoyable time was spent there scanning very old photos of my father and his ancestors’ family members.)

Anyway, I’m back in Cambridge now, getting back to work on many things at once.

On the health front, it’s important to report that I’m fine now. Fifteen pounds lighter and feeling better than I’ve felt in a long time. People keep asking, so I thought blogging about it would help.

The dude above is my grandfather, George W. Searls. He was born during the Civil War, in 1863, and died in 1935 at age 72, twelve years before I was born. This shot was taken when he was about 40, I’d guess. It’s from a group photo of a bunch of workers, some holding wrenches and posing one way or another. But there is nothing posed about this guy.

Even my aunt, George’s daughter Grace, never saw this shot — at least not this way, enlarged by the miracle of scanning. She also told me she never knew her father at this age, since the old guy was already 49 when she was born in 1912. It’s one among many I scanned these last few days at Grace’s house in Maine. Connectivity there is by satellite. It beats the alternatives, but it’s poor for uploads. So now I’m home and catching up.

I wish I’d had more time to go through and scan more of the many shots Grace pulled out of boxes in her basement. Two I was glad to catch are these here: shots of the original Cyclone roller coaster at Palisades Park in New Jersey. My grandfather helped build it. (He can be seen in one of the two pictures.) Perhaps my father too. We were told for many years that Grandpa was a master carpenter on the job. It’s plausable. He was an accomplished carpenter who had worked on many varied jobs over the years, including building railroad bridges, working on the Panama Canal, and constructing sets for Universal Studios when Hollywood was still in Fort Lee. He would have been turning 65 when these pictures were taken.

More background: George was born in Syracuse, New York, to Allen and Esther Bixby Searls, the youngest of seven children. The first five were girls, the next two were George and Charles. Grace told me that George left home at 14 after tiring of being “henpecked” and went off to make a life for himself. He did stay close to he family, however. So did some of his sibs. I still remember his older sister, Eva Quackenbush. Aunt Eva was born in 1852 and was 12 or 13 years old when Lincoln was shot. I’m sure she told that story often because I recalled it when JFK was shot in 1963, ten years after Eva’s last visit not long before she died, a couple weeks shy of 100. She said it changed everything.

Anyway, this shot of Grandpa is one of my favorite of all time.

You can see the whole (growing) series at this photoset celebrating my father’s 100th birthday.

Today is the 100th birthday of my father, Allen H. Searls. He only lived about 71 of those years, but they were all good ones, and I miss him still.

I’m writing this from Portland, Maine, on our way up to his sister Grace’s place near Booth Bay, where the family will gather to reminisce and otherwise enjoy the world we all occupy for too short a time.

Here is a photo gallery of shots from Pop’s life, including some amazing ones from his job working as a cable rigger on the George Washington Bridge — a structure that went up, almost literally, in his front yard. (A few decades later, when the lower deck of the bridge went in, the house he grew up in was demolished to make room for more roadwork.)

I’ll be adding more to this collection over the next few days as we scan and upload more shots from this collection and Grace’s as well.

National Public Radio has announced a new API. The gist:

  …almost everything that you can find on NPR.org that we have the rights to redistribute is available through the API. This includes audio, images, full text, etc. That said, there are elements, series and programs that we could not offer due to rights restrictions.

Archives go back to ‘95. Hat tip to Andy Carvin.

Still waiting for Riverbend to show up again.

It’s an old question, not asked recently.

Here’s one. Another. Another. Odd how a blogger with such a high profile, once awol, seems forgotten by all but a few. But not by all.

Freeman Dyson in the New York Review of Books, via Kevin Kelly:

There is a worldwide secular religion which we may call environmentalism, holding that we are stewards of the earth, that despoiling the planet with waste products of our luxurious living is a sin, and that the path of righteousness is to live as frugally as possible. The ethics of environmentalism are being taught to children in kindergartens, schools, and colleges all over the world. Environmentalism has replaced socialism as the leading secular religion. And the ethics of environmentalism are fundamentally sound. Scientists and economists can agree with Buddhist monks and Christian activists that ruthless destruction of natural habitats is evil and careful preservation of birds and butterflies is good. The worldwide community of environmentalists–most of whom are not scientists–holds the moral high ground, and is guiding human societies toward a hopeful future. Environmentalism, as a religion of hope and respect for nature, is here to stay. This is a religion that we can all share, whether or not we believe that global warming is harmful.

Kevin, continues, riffing off other Freeman insights from the same piece:

But while progress runs on exponential curves, our individual lives proceed in a linear fashion. We live day by day by day. While we might think time flies as we age, it really trickles out steadily. Today will always be more valuable than some day in the future, in large part because we have no guarantee we’ll get that extra day. Ditto for civilizations. In linear time, the future is a loss. But because human minds and societies can improve things over time, and compound that improvement in virtuous circles, the future in this dimension is a gain. Therefore long-term thinking entails the confluence of the linear and the exponential. The linear march of our time intersects the cascading rise and fall of numerous self-amplifying exponential forces. Generations, too, proceed in a linear sequence. They advance steadily one after another while pushed by the compounding cycles of exponential change.
Balancing that point where the linear crosses the exponential is what long-term thinking should be about.

His bottom line:

A timeline of where we expect these cost/benefit/risk-thresholds to fall in each sector of our civilization, or a field map of places we can see where our linear lives cross exponential change — either would be very handy to have

After reading this, I wonder whether caring and generosity come into play here. Becuase those are not reckoned with the logic of exchange and transaction employed by most economic arguments. What we do for love tends not to involve exchange. The purest forms of love are what we do without expectation or desire for payback. This is the kind of love we give our spouses, our children, our good friends. As St. Paul said (and says again and again at countless weddings), love does not “seek its own interests”. It does not boast. It is “patient and kind”.

There is a morality to exhange, to cost/benefit/risk-threshold economics. This is the morality of accounting, by which we repay debts and owe favors. It is the morality of fairness, of rules in sports and business contract. It is the morality of Lady Justice, holding her scales.

But the morality of accounting is different than the morality of love, which is found most abundantly in relationship. Wise teachers, religious and otherwise, have been inveighing for the duration on behalf of a larger kind of love, in which we give to strangers, or even enemies, what we give to those we know and care about. It is embodied in Jesus’ parable of the Good Samaritan, in the atheist Kurt Vonegut’s “You’ve got to be kind!” — and, most appropriately to the topic a hand, Hafez’ famous passage:

Even after all this time
The sun never says to the earth “you owe me”.
Look what happens with a Love like that!
— It lights the whole Sky.

Urgings to extend selfless love to the world — to extend one’s relationship beyond the scope of the familiar and the desired — have fallen on deaf ears for the whole of human existence.

Though not entirely, or we wouldn’t have religion. It’s there in the “compassion and mercy” of karuna, the “universal love” of Mohism, the “giving without expecting to take” (via Rabbi Dressler) of Judaism. And, as Freeman points out, in environmentalism.

Is selfless love by definition religious? That might be one reason Freeman assigns environmentalism to the “high moral ground”.

Either way, we need it. The environment itself provides a long and endless record of vast changes and stunning catastrophes. Twenty thousand years ago, the northern ice cap sat like a large white hat on the Earth. Snow dumped on its middle pressed its bulk edgeward, like dough spreading under a roller. The ice picked up and crushed mountains, scraping the shattered remains across landscapes, carving grooves and lakes and fjords. At its edges were dumped the rocks and soil that today bear the names Long Island, Nantucket, Martha’s Vineyard and Cape Cod. The hills of Boston and the islands in its bay are mostly drumlins left by the glacier. Likewise all the inland ponds began as melted landlocked icebergs.

The Great Lakes are puddles left by the same ice cap, revealed as that cap shrank, between 14,000 and 9,000 years ago. The cap is still shrinking, revealing more of Canada every year. While what’s left of it may be melting faster than expected, we’re dealing with a trend that’s been going on for longer than humans have been walking on the Americas, which began in what is essentially the geologic present.

Human despoilation of the planet is a catastrophe that happens to coincide with the end of an ice age. Regardless of what or whom we blame, Antactica will continue to shrink, Greenland will continue to melt, and the seas will continue to rise. Compared to what’s coming, Katrina was just a hint.

As the police chief said to the captain in Jaws, “You’re gonna need a bigger boat”.

What happens after TV’s mainframe era ends next February? That’s the question I pose in a long essay by that title (and at that link) in Linux Journal.

It’s makes a case that runs counter to all the propaganda you’re hearing about the “digital switchover” scheduled for television next February 17.

TV as we know it will end then. It’s worse than it appears. For TV, at least. For those already liberated, a growing new world awaits. For those still hanging on the old transmitter-based teat, it’ll be an unpleasant weaning.

 [Note.. Somehow I killed this post, but managed to find the HTML in cache somewhere and restore it. I can't get the comments over, but I can point to them here and here. Meanwhile, my apologies. — Doc]

Here’s the latest MODIS-based map of the fire, which you can obtain as well, staring on this page:

Here is the latest Google Earth image, with .kmz data from ActiveFireMaps.fs.fed.us:

To their credit, KTMS/990am and 1490am are covering the Gap Fire live, between national Fox newscasts. (Though they just broke into one to cover a press conference live. They’re talking about maps and other resources, but with no references to where those might be on the Web. Also Edison “had a harrowing time” getting power back up.)

Other items from the press conference:

  • The Gap Fire is the top priority fire in California, because of its threats to populated areas.
  • West Camino Cielo (which runs along the ridge) is a workable fire break, should the fire start heading North. The fire so far has been on the south, or city, side of the ridge. If it jumps the ridge, it will be bad on the north side, where the Santa Ynez valley spreads below. This is the valley that starred in the movie “Sideways”.
  • Goleta 4th of July fireworks and other events canceled for tomorrow. Can’t find the city website, but the guy on the press conference says it refers to other sites anyway. He also said that the city’s new Reverse 911 system is ready, though new and untried. He’s also begging people to stay away from viewing the fire from Cathedral Oaks Road (the main drag below the mountains where the fire is burning).

Now KTMS is breaking away. Says 2400 acres have burned so far. KTMS has no live stream, far as I can tell.

The News-Press‘ radio station, KZSB/1290, can be heard via Windows Media from a link on the home page of the newspaper. But while KTMS and KCSB were covering the fire live, KZSB was airing an interview with a guy who’s pushing for offshore oil drilling. For what it’s worth, it was a major oil spill from an offshore platform here in Santa Barbara in 1969 that gave birth to lots of protective legislation, as well as Earth Day and much of the environmental protection movement that has peristed ever since. Odd choice, odd timing. KZSB may be the only news station in the whole country lacking a website. Sad.

For up-to-date fire maps from a national perspective, with satellite coverage by MODIS, go here. More:

Tag: sbgapfire.

Cacheing up

This was my first piece about The Giant Zero, from October 2006. Holds up pretty well.

Bear with me while I rehabilitate with radio. If that doesn’t do it for ya, tune out now. It’s cool.

Gotta say that I’ve been learning to love WMBR/88.1, MIT’s student station, on Saturday mornings. Been listening for the last half hour or so to Doug Gesler’s excellent “Lost Highway”: Country music for folks without boots, a hat or a lasso… Doug just did a nice job reviewing the last set, while talking over two of the best instrumentals ever recorded, without identifying those, mostly because he uses it as is background fill. But it gives me an excuse to fill in the blanks. Both were from Mike Auldridge, who plays the loveliest dobro you’ll ever hear. The first tune was “This Aint Grass”, and the second was “8 more miles to Louisville” from his amazing Blues & Bluegrass album, now available as part of a 2-album compilation called Dobro.

I’d guess it was in ‘74 or ‘75 that I was sitting with my neighbor and buddy John Curry, listening to WDBS, the station I worked for at the time, when a song called “Bottom Dollar” came on, and stopped both John and I cold. I called the station, found out it was by Mike Auldridge, the dobro player with the Seldom Scene, a great DC-area bluegrass band. So we both went out and bought a copy of the album. I’ve loved his music ever since.

Great to catch up on his website, too. The style is pure gray-background 1995, and has html an amateur can actually read. More importantly, it has a wonderful sampling of .mp3s from various highly worthy albums. Plus introductions to Mike’s nothing-else-like-it Resophonic guitars. Beautiful things. Check it out. Take your time.

Still no food, by the way. It’s past 9am. Isn’t that a little late for a hospital to be delivering breakfast? Anyway, the listening continues.

Here’s a URL, from Live Maps, that goes http://maps.live.com/default.aspx?v=2&FORM=LMLTCP&cp=qtd9g08ttwy7&style=b&lvl=1&tilt=-90&dir=0&alt=-1000&scene=23698570&phx=0&phy=0&phscl=1&encType=1.

Twitter does a nice job of shrinking URLs to tinyurls, but chokes on that one.

Digression… For what it’s worth, that’s the WABC/770 transmitter in Lodi, NJ. The signal it produces looks like this. I grew up a few blocks north of there. The signal came in on every TV channel when you turned the volume down, and even when the TV was off. That was the old MusicRadio WABC, which dominated Top 40 in New Yawk from the early 60s through the 70s. By day you could get it far up the Hudson, all the way out Long Island, all the way down the Jersey Shore, and nearly to Baltimore. And at all the summer camps out on the lakes in the mountains of New Jersey, New York, Pennsylvania and Connecticut. Nothing like that now. The old beast is just another AM talker.

WERS rolls

Finally ready to listen to a little radio. I gotta say that it’s pretty freaking hard to beat WERS. “Music for the independent mind.” Yes indeed. I’m not familiar with most of the music they play, but I like a helluva lot, especially since I’m sure I’m 3x the age of many of its programmers and listeners.

Right now it’s Yo La Tengo with “Take Care”. Take care not to hurt yourself. Be ready to ask for help. Thanks for that. Right now it helps. Before that it was Thao with “Bag of Hammers”. David Bowie’s outstanding “THV 15” ran before that. Was that Dr. John on piano? Before that Coldplay with “Speed of Sound”. Now it’s Gnarls Barkley: “Who’s Gonna Save My Soul”. They’ve been playing that one a few times. Deservedly. And now, for geezers like me, Van Morrison with “Caravan“. Radio. Turn it up. So you know. Radio. Takes me back. Keeps me up. From the Moodance album. 1970. Also The Last Waltz. Gives me chills. Progressive rock stations loved to play that song, mostly because it spoke from original dream of radio. What it was, and what it will be again, better than ever. Thanks to WERS for holding the flame high.

Man, this goes on. Now it’s Leonard Cohen with So Long, Marianne”. Another perfect oldie. Followed by Cat Power, “Aretha, Sing One For Me”.

[At this point I got a call from Steve Gillmor, and we recorded a brief impromptu podcast. I'm fading now, and heading for bed. Night, all.]

Yes, you can vote in the Ugliest Dog Contest.

Even though no pooch will ever out-ugly the late and still great Sam, (above) whom we first vetted here.

I don’t begrudge anybody going after advertising money. And I don’t have anything against advertising itself. For many products and services advertising will remain the best way for supply and demand to get acquainted.

But advertising also involves guesswork and waste, and always will. It is also, by its shout-to-the-world nature, not a “conversation”.

This is why I’m uncomfortable with the notions of “conversational media” and “conversational marketing”. Especially when gets used to justify it. Such is the case with the awful current entry for Conversational Marketing in . It begins, “Conversational (or Conversation) Marketing arose as a current buzzword after the [ClueTrain Manifesto], which starts ‘All Markets Are Conversations’.

First, it’s Cluetrain, not ClueTrain. Second, it begins “People of Earth…” Third, it’s true that the first of its 95 Theses says “Markets are conversations” (no “All”, no headline-type caps); but the next 94 unpack that point, along with a few more, none of which are justifications for advertising. In fact, we mention advertising only once, at #74, which says, “We are immune to advertising. Just forget it.” (Even if that’s not true, it’s what the thing says, so at least get that much right.) Fourth, a phrase is not a word, even if the phrase buzzes.

I could go on, but why bother. I just hope the Wikipedians delete or bury the whole topic until its promoters start thinking and stop buzzing.

Anyway, this all comes up because I’m thinking about what to talk about tomorrow night at There’s a New Conversation in Palo Alto. (Details here.) The event is one in a series occasioned by the upcoming 10th anniversary of Cluetrain’s publishing on the Web; but I’m not much interested in talking about that. Instead I’d rather talk about what’s going to happen after we finish throwing both media and marketing out the window.

Both will live, of course. But not the way they’ve lived in the periods that began with their common usage and can’t end soon enough.

More to a piont, I’d like to explore what happens after buyer reach exceeds seller grasp. Because that will happen. And when it does neither media nor marketing will be able to live in their old halls of mirrors. Even with Wikipedia’s help.

My grandmother, who was born in 1882 and died in 1990, came from sturdy Irish and German stock. It’s a combination that yields what I like to call “very organized party people”. She lived longer than her sisters, but not by a huge sum. The other three all lived into their 80s and 90s.

Grandma was the third of four daughters whose parents were Henry Roman Englert and Catherine Trainor. Catherine died in her thirties, so I assume that when this picture was taken, the girls were without a mother — although grandma often spoke fondly of her Aunt Mag, Catherine’s sister. I still remember lessons handed down from Aunt Mag. Such as, “You’ve got it in your hand. Put it away.”

Catherine Trainor Englert was the daughter of Thomas Trainor and (as I recall) Catherine McLaughlin. Thomas emigrated from Ireland in 1825 at age 15 and worked as an indentured servant to Catherine McLaughlin’s dad in Boston, learning the carriage trade. After marrying Catherine he moved to New York, living at a farm in Harlem while running a successful carriage business on Lower Broadway, where the World Trade Center later stood and fell. The Trainors had two daughters and at least two sons. As I recall one of them fought in the Civil War and died of injuries not long after the war was over. As the family story goes, the son arrived home on Christmas in a box.

Henry Englert was the son of Christian Englert and Jacobina Rung, who emigrated from the Alsace region of Germany in the mid 1800s. Henry was the head of the Steel & Copper Plate Engraver’s Union in New York City. The family’s home was at 742 E. 142nd Street in the Bronx. Grandma described the site as a paradise for the girls growing up.

Grandma was third of the four girls. Fourth was Florence, with whom Grandma stayed closest all their lives. Grandma Married George Washington Searls and had three children. The middle of those was my father. His older sister was Ethel and his younger was Grace. Florence married John Jackson “Jack” Dwyer, and had three children: William, Catherine and Jack Junior. William died at 19, a tragedy that was still fresh many decades later when I was growing up. Catherine married Donald Burns and had two sons, Martin and Kevin. Jack Junior had many kids with his wife Ruth. This all added up to more cousins and second cousins than I can count.

From the late 1940s into the early 1960s, our extended family maintained three adjacent properties on the edge of the New Jersey pine barrens. In one, called “Bayberry” lived Grandma and Aunt Ethel — Grandma’s oldest daughter and my father’s older sister. Ethel was a successful businesswoman, running a Newark office of the Prudential Insurance company. As I recall she held the highest position of any woman in the company, which says a lot about glass ceilings in those days. In another lived Aunt Florence and Uncle Jack. In the third lived us. We were summer inhabitants, while Grandma and Aunt Florence became year round somewhere in the middle of the Fifties.

This post, written in summer of 2003, gives a good sense of what a wonderful place and time that was. I still remember vividly Aunt Florence and Uncle Jack’s 50th wedding anniverary, on June 8, 1960. (The photo series from that day begins here.) Now even the kids pictured in that post and those pictures are getting old. All but a few from our parents generation passed on years ago. Notable exceptions have been my aunt Grace and Catherine Burns, the mid-born among Florence and Jack’s three kids, and the third Catherine in four generations.

Grace will be 96 next month, and is doing fine living up in Maine. Yesterday, however, came news that Catherine had passed on Sunday. She was 94.

While I haven’t seen Catherine in many years, I’ve kept up a warm correspondence with her son Martin (pictured with the cat in that last link — a cat that he recalls scratching him while we were posing for Uncle Jack, who set up a large view camera on a sawhorse).

Catherine did an amazing job over several decades studying the genealogy of her family’s roots, and adjacent ones (such as the Searls) as well. Nearly all the photos in this collection are from her archives. Her studies informed many of the notes in the captions as well.

I’ll try to make it up to Portsmouth this evening for the visitation announced in Catherine’s obituary.  Meanwhile, it is moving to look back through her early life in this series here. It shows how the children and adults we were and become stay alive in us, and in our loved ones.

Love is life. To give it is to live it, and vice versa. I thank Aunt Catherine for giving us so much for so long.

Remembranes

The hardest I ever laughed in my life was right after Paul Marshall, Ken Raabe and I were already laughing our asses off at something in Mad Magazine about a gun called “Death 26″. Just when we caught our breaths enough to talk, Ken said “I haven’t laughed so hard since the pigs ate my sister”. The timing was so perfect that the line nearly killed me.

Paul, my roommate for two years (named “Class Wit” in the yearbook), has gone on through careers in parish ministry and academics (he was a professor of homiletics at the Yale Divinity School) to become the Bishop of the Diocese of Bethlehem in Pennsylvania, and the author of many books. (