My keynote talk at KuppingerCole‘s EIC conference in May. (Registration required.)

American Customer Satisfaction Index

Google’s Loon Project Puts Balloon Technology in Spotlight: Future stratospheric systems could change how the world goes online, by Brian Handwerk in National Geographic.

Gartner trends for 2013. Lots of VRooMy and Personal Cloud related stuff in there.

Why the FISA Court Is Not What It Used To Be, by Nina Totenberg on NPR.

Bank robbery suspect wants NSA phone records for his defense, by Paula McMahon in the Sun Sentinel

The influence of spies has become too much. It’s time politicians said no, by John le Carré in The Guardian

I fear the chilling effect of NSA surveillance on the open internet, by Jeff Jarvis in The Guardian

Why The Tech Industry Should Be Furious About NSA’s Over Surveillance, in TechDirt. Also Rep. Grayson: Let Me Tell The NSA: There Is No Threat To Our Nation When I Call My Mother and Former NSA Whistleblower Bill Binney: The NSA Is Making Itself Dysfunctional With Too Much Data.

Biden in 2006 schools Obama in 2013 over NSA spying program, by the EFF.

President Obama orders government spectrum to be opened for wireless broadband, by Carl Franzen in The Verge

The Internet’s Fractured Foundations, by Martin Geddes.

The NSA Versus the Global Internet: How Online Surveillance Could Impact Internet Governance, by Allan Friedman of Brookings

Guardian pieces

• The NSA surveillance fallout should be a turning point for the tech industry, by Dan Gillmor
• On PRISM, partisanship and propaganda: Addressing many of the issues arising from last week’s NSA stories, by Glenn Greenwald
• Investigate Booz Allen Hamilton, not Edward Snowden: The firm that formerly employed both the director of national intelligence and the NSA whistleblower merits closer scrutiny, by Pratap Chatterjee

There’s more than one tech, by Dave Winer

… and now I’m off to .nz & .au, where it’s already tomorrow.

The Trajectory of Television—starting with a big history of the small screen: From surrogate storyteller to high-def streaming infotainment, TV has come a long way, by Lee Hutchison in Ars Technica

How accurate are fitness monitors? by Gretchen Reynolds in the New York Times. …the lesson at the moment for anyone who owns an accelerometer is that the device’s measurements are likely to be imperfect.

Sweden’s data protection Authority bans Google cloud services over privacy concerns, by Simon Davies in The Privacy Surgeon

Court finds NSA surveillance unconstitutional. Administration’s response: keep the ruling secret and carry on, in 57un, an Anonymous site.

Merkley waves Verizon phone, demands NSA chief share grounds for seizing data, by Justin Sink in The Hill.

Not Just the NSA: Politicians Are Data Mining the American Electorate, by John Nicholsin The Nation

TV B-Gone

Top secret clearance holders so numerous they include ‘packers/craters’, by Max Fisher in the Washington Post.

Did Obama just destroy the U.S. Internet industry? by David Kirkpatrick in Techonomy. In a word, no. In two words, it’s complicated. For example, the Patriot Act salted the common ground between the U.S. and the rest of the world, starting a decade ago.

SCOTUS plays Solomon on gene patents, by John Wilbanks.

The five stages of living in a national surveillance state, by Tom Tomorrow

Federal Communications Bar Association (FCBA) Panel on the FCC Incentive Auction Proceeding at T-Mobile NYC on June 5 2013. Via the ISOC-NY list, which says, This was a highly informative event on the Government’s scheme to transfer spectrum from television to wireless communication networks. The panel included, as well as reps from those industries,  a consumer advocate and a financial analyst.

This abuse of the Patriot Act must end: President Obama falsely claims Congress authorised all NSA surveillance. In fact, our law was designed to protect liberties, by Jim Sensenbrenner in The Guardian. Sensenbrenner is a Republican congressman and former Chairman of the House Judiciary Committee, and says in this piece, The administration claims authority to sift through details of our private lives because the Patriot Act says that it can. I disagree. I authored the Patriot Act, and this is an abuse of that law.

]]> http://blogs.law.harvard.edu/doc/2013/06/13/2013_06_13-link-pile/feed/ 0 http://creativecommons.org/licenses/by-sa/3.0/ http://blogs.law.harvard.edu/doc/2013/06/11/2013_06_11-link-pile/ http://blogs.law.harvard.edu/doc/2013/06/11/2013_06_11-link-pile/#comments Tue, 11 Jun 2013 11:00:26 +0000 Doc Searls http://blogs.law.harvard.edu/doc/?p=6669 To the internet giants, you’re not a customer. You’re just another user. — Yahoo, Microsoft, Google et al don’t really offer ‘free’ email and it’s naive to expect any form of customer service from them, by John Naughton in The Guardian

Monster gas cloud could unveil Milky Way’s black-hole hub, in Physics World.

Exclusive Testimony on Unlocking: Beware Cellphone Companies’ ‘Red Herring’ by Derek Khanna in Wired.

Don’t treat consumers like criminals, by Ajit V. Pai in the New York Times.

Using metadata to find Paul Revere, by Kieran Healy

I favor the Pats bringing in Tim Tebow, at the WBZ poll.

Asked @AppleSupport about why its reservation system for stores seemed not to be working. Needed to make an appointment for a crashy laptop. (Finally got through.) Meanwhile, interesting that both @AppleSupport and @TheAppleInc seem to be kinda thin on Twitter.

Senators: NSA Phone Sweeping has been going on since 2007, by Alexander Bolton in The Hill

Why PRISM kills the cloud, by Jonny Evans in Computerworld.

Setting the record straight, by Ron Bell, General Counsel, Yahoo!

Analyzing Yahoo’s PRISM non-denial, by Chris Saghoian.

Majority Views NSA Phone Tracking as Acceptable Anti-terror Tactic: Public Says Investigate Terrorism, Even If It Intrudes on Privacy, in Pew Research Center for People and the Press. Yes, but the majority doesn’t publish or dissent.

Spy agencies have turned our digital lives inside out. We need to watch them, by Ronald Deibert in The Globe and Mail.

Where in the world is Edward Snowden?, by Connor Simpson in Atlantic Wire.

Lee Clow on advertising then and now, by Rupal Parekh in AdAge. (Lee was a legend at Chiat|Day, back in the decade. One of the heroes of the business.

FLAC Gets First Update in 6 Years, in Slashdot.

Another Government Data Broker Inquiry Is Underway: Study Comes Amid Escalating Data Collection Scandal, by Kate Kaye in AdAge

Beware trading privacy for convenience, by Ray Wang in HBR

A cool conference I’d like to attend, but probably won’t.

How to destroy the future: From the Cuban missile crisis to a fossil fuels frenzy, the US is intent on winning the race to disaster, by Noam Chomsky in The Guardian.

How Patent Trolls Are Undermining The Economy, by Andrea Peterson

Local Laundromat Employs Social Media Coordinator, in The Onion

Datapalooza Report on Data Economics and a Call for Reciprocity, by Adrian Gropper.

CMOs: Build Digital Relationships or Die, by James L. McQuivey in HBR.

Motomic stuff. Thinking of discovery via QR codes and squaretags here.

Privacy Self-Management and the Consent Dilemma, by Daniel Solove in SSRN

Half an Earth sandwich. Euan Semple had the other half, in Singapore.

Blogginess, by Tim Bray

Study shows how easy it is to determine someone’s identity with cell phone data, by Lisa Zyga in Phys.org

New ‘Sun-skirting’ comet could provide dazzling display in 2013, by Nancy Atkinson Phys.org

NSA Prism program taps in to user data of Apple, Google and others, by Glenn Greenwald and Ewen MacAskill in The Guardian

Wanna get depressed about writing, and much more? Try this: Are coders worth it? In today’s world, web developers have it all: money, perks, freedom, respect. But is there value in what we do?, by James Somers in Aeon.

Gartner Says the Personal Cloud Will Replace the Personal Computer as the Center of Users’ Digital Lives by 2014. A bit aggressive. From March 2012.

Photos of Florence, shot from about 25,000 feet up, en route from Newark to Rome via Munich

Innovations in Digital and Mobile Marketing, in HBR. I’m writing a piece for this collection.

Mary Meeker’s State of the Internet: Good, Bad or Somewhere In-Between? by Marisa Wong

The geography of tweets. More along those lines from Mashable.

#sotn (State of the Net) tweets

Anonymous crowd-funds a news site

Why Big Data Is Not Truth, by Quintin Hardy in the New York Times.

Disruptions: The Echo Chamber of Silicon Valley, by Nick Bilton in the New York Times.

McKinsey: The $33 Trillion Technology Payoff, by Steve Lohr in the New York Times.

3rd International Summit on the Future of Health Privacy: The Value of Health Data vs. Privacy — How can the Conflict Be Resolved? I’ll be on a panel moderated by Natasha Singer of the New York Times. Bonus linkage: The Health Care Blog, and Adrian Gropper.

Heights of Fancy, by Thomas Leslie, an op-ed in the New York Times. Leslie, “a professor of architecture at Iowa State University, is the author of Chicago Skyscrapers, 1871-1934,” says the new spire on One World Trade Center in New York is “intentionally function-free,” because “it does not include any broadcast or cellular equipment — only lighting.” This is not the case. The new spire will host lots of broadcast antennas. This is not a big deal, just something about which I know a few things.

Naveen on Personal API

Big Data and the hospitality, travel and tourism industry, by Nick Vivion. Note the responses in the comments by John Pope and others. VRM gets a lot of mention.

The State of Wi-Fi, by Ubiquiti. Lots of stats.

Disruptions: At Odds Over Privacy Challenges of Wearable Computing, by Nick Bilton, in his Bits blog at the New York Times

McKinsey Global Institute: Disruptive technologies: Advances that will transform life, business, and the global economy May 2013, byJames Manyika, Michael Chui, Jacques Bughin, Richard Dobbs, Peter Bisson, and Alex Marrs. Here’s the report from a year ago.

These 31 charts will destroy your faith in humanity, by Brad Plumer in the Washington Post

NAFTA on Steroids: The Trans-Pacific Partnership, which would grant enormous new powers to corporations, is a massive assault on democracy, by Lori Wallach in The Nation.

A Futurist Looks at the Future of Marketing, by Dana Rousmaniere in HBR Blogs

Bookmark: Small Data, Open Data (in Italian)

Making sense of the Internet of Things, by Matt Turck in Techcrunch. Interesting visual. Story is missing the fully personal view. See Drummond Reed’s Internet of Things, meet the Internet of People.

• Tell Hollywood Thou Shalt Not Put A Stumbling Block Before the Treaty For The Blind, by Harold Feld. Points to the We the People Petition
• Why is the Media Hyping Cord-Cutting?
• Elements of a viral launch page, by Simon Schmid on Smashing
• Fred Wilson on “natural advertising”

Science

• Tornadoes and Climate Change: Huge Stakes, Huge Unknowns, by Dr. Jeff Masters in the Wunderblog.

Business

• The 1 Chart That Reveals Just How Grossly Unfair The U.S. Tax System Has Become, by Mark Gongloff in HuffPo.
• Senators laud Apple CEO Tim Cook for his amazing products and outside-the-box interpretation of the American corporate tax code. On The Daily Show
• Google reportedly pursuing ‘multipronged effort’ to build wireless networks in emerging markets, by Donald Melanson in Engadget

Personal Clouds & VRM

• The Power of Vendor Relationship Management, by Pam Baker in Tech Page One
• IT’s new concern: The personal cloud, by Robert L. Mitchell in Computerworld
• Space Monkey! The Challenge of Providing a Truly Private Personal Cloud, by Dan Blum (Here is Space Monkey.) Also by Dan: Personal Cloud Security and Defining Personal Cloud: An Analyst’s Perspective.
• Video by John Kelly, of Neustar, at Gartner

Infrastructure

• Wikipedia:
• Radio masts and towers
• List of links to masts and towers
• List of catastrophic collapses and demolitions of broadcast masts and towers
• Photos
• Photos by Nfrastructure (yours truly)
• WBZ Tower site in Hull, Mass
• Radio
• WBUR transmitter tour
• WQXR to buy WDFH in Ossining
• WDFH transmitter (directional, 53 watts). Application for 250 watts, but note the high degree of directionality. In all directions other than north the power is as low as 50 watts.

• Dave on the Icon Chooser Dialog (Just added the icons for each subhead)
• This is a test: em dash — , possessive apostophe ’ . If you see more of those in the text below, please ignore. Thanks. – Doc

VRM

• Intention Economy: from the Fringes to Mainstream? Interview in Paris Tech Review
• Fighting Facebook, a Campaign for a People’s Terms of Service: Social media companies say consumers’ loss of privacy is just the cost of doing business. But what would happen if they actually had to bargain with users on equal footing? By Ari Melber, Woodrow Hartzog and Evan Selinger in The Nation

Earth

• America’s first climate refugees, in The Guardian
• Climate change will make hundreds of millions homeless, in The Guardian
• No-Water-Gate: Scandalous NY Times Piece On Dust-Bowlification Never Mentions Climate Change, By Joe Romm in ThinkProgress
• Chu On Climate: ‘If We Don’t Change What We’re Doing, We’re Going To Be Fundamentally In Really Deep Trouble’ By Joe Romm in ThinkProgress
• The coming war over climate change and judicial nominations, by David Atkins

Media

• Arbitron Ratings for April, in radio-info.
• WTOP IS #1 NEWS STATION IN AMERICA, in Radio INK. My response: No, it’s not. WAMU is.
• Objectivity and the decades-long shift from “just the facts†to “what does it mean?†by Jonathan Stray at Niemanlab.