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	<title>Doc Searls Weblog</title>
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		<title>What&#8217;s right with QR codes</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/20/whats-right-with-qr-codes/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/20/whats-right-with-qr-codes/#comments</comments>
		<pubDate>Mon, 20 May 2013 08:31:11 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Art]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Personal clouds]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[VRM]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6473</guid>
		<description><![CDATA[I first heard QR codes called &#8220;robot barf&#8221; yesterday, when JP said it. Got a good laugh out of it too, because: yeah, if a robot could barf, that&#8217;s what it would look like. Digging back, it looks like the first source of the joke is Andy Roberts here, or Jon Mitchell here, both of whom posted [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-6485" src="http://blogs.law.harvard.edu/doc/files/2013/05/Wikipedia_mobile_en.svg_1.png" alt="" width="20%" height="image" />I first heard <a href="http://en.wikipedia.org/wiki/QR_Code">QR codes</a> called &#8220;robot barf&#8221; yesterday, when <a href="http://confusedofcalcutta.com">JP</a> said it. Got a good laugh out of it too, because: yeah, if a robot could barf, that&#8217;s what it would look like.</p>
<p>Digging back, it looks like the first source of the joke is <a href="http://andylroberts.com/2011/qr-codes/">Andy Roberts here</a>, or <a href="http://readwrite.com/2011/10/27/qr_codes_useful_tool_neat_toy_or_robot_barf">Jon Mitchell here,</a> both of whom posted on 27 October, 2011.</p>
<p><a href="http://epeus.blogspot.co.uk/">Kevin Marks</a> followed in the same vein with <a href="http://epeus.blogspot.co.uk/2012/01/qr-codes-bad-idea-or-terrible-idea.html">QR Codes, bad idea or terrible idea?</a> on 28 January 2012. There Kevin wrote, among other things, &#8220;QR Codes ignore years of research and culture on how to communicate meaning in symbolic form designed to be captured by image processing tools behind a lens. We have this technology. It is called writing.&#8221;</p>
<p>Both John and Kevin pointed to <a href="http://RobotBarf.com">RobotBarf.com</a>, an innocuous-looking Japanese site without a QR code anywhere to be seen. Its title, translated by Google in Chrome, is &#8220;Floor coatings proficient poisoning.&#8221; The subtitle is &#8220;Sister and sister floor coating proficient.&#8221; The body copy begins, &#8220;By the way, eh had fallen at the door my sister When you go home? What does this murder? The&#8217;m was about to close the door involuntarily thought such as.Voice of sister sank to the floor face willl &#8220;welcome back&#8221; I heard, I went to the front door or what &#8216;s also Ninen.&#8221; Thus speaks the technology we call writing.</p>
<p>Citing Kevin, JP asked me if there was a difference between a QR code and a link. I said yes, because the author can make a QR code mean anything, and a QR code can also have any number of authors, or documents, or you-name-it, associated with it. I didn&#8217;t have the time make more of a case than that, but now I do, so here goes.</p>
<p><em>Think of a QR code as a window to anything, rather than as a form of writing.</em></p>
<p>For example, a QR code can be window on a product to the relationship between the owner and the company that made the product — and, for that matter, with anybody else involved. That&#8217;s where Phil Windley goes in his post titled <a href="http://www.windley.com/archives/2013/05/using_products_to_build_customer_relationships.shtml">Using Products to Build Customer Relationships</a>. Some background: Phil&#8217;s company, <a href="http://kynetx.com">Kynetx</a>, makes QR code tags and stickers called &#8220;SquareTags,&#8221; which you can attach to the things you own, and which can be programmed, by you, to say or mean anything. I wrote about this a bit in <a href="http://customercommons.org/2013/02/18/the-internet-of-me-and-my-things/">The Internet of Me and My Things</a>. Phil unpacks his case with this:</p>
<blockquote><p>&#8230;by and large, ecommerce sites, from the smallest to the biggest, are just glorified online catalogs not significantly different from their more mundane mail-order catalog cousins. I&#8217;ve always thought the Internet ought to allow us to do better — to really change how merchants, companies and service organizations interact and relate to people.</p>
<p>Our vision for <a href="http://squaretag.com/">SquareTag</a> is just that: helping people and companies have better (i.e. less dysfunctional) relationships. We believe that products are natural connecting points between companies and their customers. Because SquareTag makes those products smart and gives them an online presence, SquareTag provides a powerful tool for building vendor-customer relationships.</p>
<p>When I speak in my blog or on stage about the Internet of My Things, I&#8217;m highlighting the natural and powerful feelings people have about their stuff. As <a href="http://blogs.law.harvard.edu/doc/">Doc Searls</a> says in Chapter 21 of <em><a href="http://www.amazon.com/exec/obidos/ASIN/1422158527/windleyofente-20">The Intention Economy</a></em>, &#8220;possession is 9/10ths of the three-year old&#8221;. Our connections with our things are primitive and deep. We spend much of our time and resources acquiring, using, managing, and disposing of things.</p>
<p>Because of the strong feelings people have about them, products are a natural connecting point between manufacturers, retailers, service companies, and the customer. SquareTag is designed to deepen the connection between people and things by making the interactions richer.</p>
<p>With SquareTag, <a href="http://www.windley.com/archives/2013/01/introducing_squaretag.shtml">any thing becomes a programming platform</a>. Products become more useful, more helpful with the addition of SquareTag. As an example, SquareTag gives almost anything an <a href="http://sqtag.com/U7VHQP">online social profile</a>&#8230;</p>
<p>Many companies confuse &#8220;having information&#8221; about their customers with having a relationship. That might constitute customer intelligence, but it&#8217;s not a relationship. Relationships are built on common interests and an exchange of value. Both parties need to see that value or it&#8217;s not a relationship. People are more likely to resent the fact that you know things about them outside of a relationship&#8230;</p>
<p>Using SquareTag companies can engage in a new kind of customer relationship management that does more than store contact information and interaction history. SquareTag provides a way to establish genuine relationships that provide continuous interaction throughout the customer life-cycle. This changes &#8220;relationship management&#8221; into &#8220;relating.&#8221;</p></blockquote>
<p>Between the elipses above, Phil goes into specific use cases and scenarios. It&#8217;s deep and fun stuff. Go read it.</p>
<p>Meanwhile, think of how lame it has been for QR codes, so far, to be limited mostly to (actual) robot barf on the corners of ads and on the windows of shops, leading the scanner back to something promotional put up by the company at a website. This is worse than uninteresting: it wastes everybody&#8217;s time. But let&#8217;s say my next Canon camera, maybe the forthcoming 5D Mark IV, comes with a QR code unique to that camera. If I scan it on Day 1 of owning it, I&#8217;ll get, perhaps, a greeting and a link to the owner&#8217;s manual. Then, after I put it in my personal cloud, I can add my own annotations, such as links to the photos I&#8217;ve taken with the camera, or to my own notes for Canon&#8217;s repair people, should I have to send it in for a fix. (Which I&#8217;ve done many times over the years with my various cameras.) The repair people can then scan the code and see the notes. Canon too can add updates to the code. (Remember, I can program viewing permissions in my pCloud.) And, if I ever sell the camera or give it away, my notes and Canon&#8217;s can go with it, and Canon&#8217;s CRM system can be updated with relationship information about the new owner.</p>
<p>Finally, in case you need one more thing to convince you that QR codes are only ugly when misused — and are sure to become beautiful once they are used in creative new ways — there is <a href="http://en.wikipedia.org/wiki/QR_Code#License">this item</a> in Wikipedia:</p>
<blockquote><p>The use of QR codes is free of any license. The QR code is clearly defined and published as an ISO standard.</p>
<p>Denso Wave owns the patent rights on QR codes, but has chosen not to exercise them.</p></blockquote>
<p>Thank you, Denso Wave.</p>
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		<title>What can people do with data that companies alone can&#8217;t?</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/19/what-can-people-do-with-data-that-companies-cant/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/19/what-can-people-do-with-data-that-companies-cant/#comments</comments>
		<pubDate>Sun, 19 May 2013 13:00:21 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Outlining]]></category>
		<category><![CDATA[Personal]]></category>
		<category><![CDATA[Personal clouds]]></category>
		<category><![CDATA[problems]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[VRM]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6462</guid>
		<description><![CDATA[After six years on the VRM case, it seems obvious to me that individuals need to be the points of integration for their own data — and of data about them, held by companies. But it&#8217;s not yet obvious to the marketplace, since we still lack suppliers willing either to part with the personal data [...]]]></description>
			<content:encoded><![CDATA[<p class="pConcord">After six years on the <a href="http://en.wikipedia.org/wiki/Vendor_relationship_management">VRM</a> case, it seems obvious to me that individuals need to be the <a href="http://blog.joeandrieu.com/2007/06/14/vrm-the-user-as-point-of-integration/">points of integration</a> for their own data — and of data about them, held by companies. But it&#8217;s not yet obvious to the marketplace, since we still lack suppliers willing either to part with the personal data they already hold, or to provide easy-to-use tools that people can use to combine that data, analyze it and put it to use.</p>
<p class="pConcord">So, to help with that, here are a few starters:</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><strong>Quantified self data</strong>. Right now all the data produced by your <a href="http://withings.com/">Withings scale</a>, your <a href="http://www.myzeo.com/sleep/">Zeo sleep manager</a>, your <a href="http://nikeplus.nike.com/plus/products/sport_watch/">Nike+ sportwatch</a>, your <a href="http://www.omronhealthcare.com/home-products/blood-pressure-monitors/">Omron blood pressure monitor</a>, your <a href="http://www.fitbit.com/uk/flex">Fitbit Flex wristband</a>, your <a href="http://www.moves-app.com/">Moves</a> smartphone app, your <a href="http://www.sportline.com/">Sportline heart rate monitor</a>, your <a href="http://quantifiedself.com/guide/tools/356/MoodScope">MoodScope log</a>, your <a href="https://www.accu-chek.com/us/glucose-meters/aviva.html">Accu-Check blood glucose meter</a> and your workout machine data from the gym are silo&#8217;d by the companies supplying those devices. Even when that data is open and exportable (as it is, say, with Zeo sleep data), you can&#8217;t easily pull that data into one place that is yours, where you can analyze them together, and make fully informed decisions based on that data. There are apps and services, such as <a href="http://www.digifit.com/">Digifit</a>, that can combine data from multiple devices made by multiple manufacturers, but those services are silos as well — and they don&#8217;t include data from companies not on a privileged list. If you had that data, you could correlate weight loss or maintenance to specific workout routines, moods or dietary practices. You could present that data to your insurance company or health care provider to get better rates and services from both. The list goes on, and can get very long — especially when you integrate it with the other stuff below.</li>
<li class="liConcord liLevel3"><strong>Retail</strong>. Think of what you could do if you had all your spendings in electronic form, and not just on paper receipts and invoices, or buried ten clicks deep on Web pages  You could look for ways to spend less money, or spend it more wisely. You could share back some of that data to retailers whose loyalty programs wear blinders toward what you&#8217;ve bought elsewhere: intelligence that might get you more favorable treatment from those retailers, while also providing them with better market intelligence.</li>
<li class="liConcord liLevel3"><strong>Home expenses managemen</strong>t, including energy and utility usage. Today &#8220;smart&#8221; devices and metering are almost entirely silo&#8217;d by manufacturers and utility services, so it&#8217;s no wonder almost nobody does anything with the data. The <a href="http://energy.gov/data/green-button">green button</a> initiative is a good start in this direction, but implementation by the energy industry is minimal, while consumer awareness and tools for examining the data are also nearly absent. The only thing suppliers want to make easy to read are the invoices they send out. There is no doubt that we could save a lot of money, and spend it far more wisely, if we could see and manage that data with our own tools. But until we get those tools, we&#8217;ll stay in the dark.</li>
<li class="liConcord liLevel3"><strong>Media usage</strong>. Sometimes, when I talk to a group of people in the U.S., I&#8217;ll ask how many listen to public radio. Usually nearly all the hands go up. Then, when I ask how many pay to listen, only about 10% stay raised. But when I ask if people would pay if it were &#8220;really easy,&#8221; the percentage doubles. If I add, &#8220;How about if you didn&#8217;t have to endure those &#8216;pledge breaks&#8217; when the station begs for money and promises you a cup or a CD if you call in,&#8221; even more hands go up. The problems to solve here are equating listening with value, and easing the ability to pay. That was the idea behind <a href="https://blogs.law.harvard.edu/doc/2010/07/19/listenlog/">ListenLog</a>, which was featured on the first edition of the <a href="http://apps.prx.org/our-apps/public-radio-player/">Public Radio Player</a> from <a href="http://www.prx.org">PRX</a>. It was a nice experiment, but it was buried too deep in the feature list, and the results weren&#8217;t easy to get out and put to use. But it would be cool if our usage of media devices and services would yield data we could gather and use. And, if we shared that data back, it would also help media with subscription systems to improve those as well. Most of those are informed by what can be learned only inside their own silos — or by the conventions that include enticements many of us don&#8217;t fall for. This is why, for example, I still <a href="http://blogs.law.harvard.edu/vrm/2012/10/23/time-for-subscribers-to-fix-the-broken-subscription-business/">don&#8217;t subscribe to the New York Times</a>, even though I am a loyal buyer of the paper on news stands and often read it online as well. I would also <a href="http://blogs.law.harvard.edu/doc/2009/03/23/after-the-advertising-bubble-bursts/">love to pay for music on a per-listen basis</a>, whether I already own that music or not. While that is totally anomalous today, it might not be if all of us had easy ways to weigh and measure the actual value media has for us.</li>
</ul>
<p class="pConcord">Keeping this stuff from happening is something of a chicken-and-egg problem. Since we lack tools for examining data from various sources, those sources see no need to share that data. And, in the absence of that data&#8217;s availability, we lack tools to do stuff with that data.</p>
<p class="pConcord">In respect to personal data, we are where personal computing was before the spreadsheet and the word processor, and where worldwide communications was before the Internet. Once we had the spreadsheet and the word processor, creative and resourceful individuals could do much more with numbers and words than big companies ever could — and that was good for those companies as well. Likewise, once we had the Internet, each of us could do far more with global communications than phone companies and other big players could alone. And that was good for everybody concerned as well.</p>
<p class="pConcord">And, once we have the means to do our own hacking, on data of any size and provenance, we will do for data what we did for computing and communications: make it personal and productive beyond any imaginings that are possible in the absence of those means.</p>
<p class="pConcord">This is why today&#8217;s &#8220;Big Data&#8221; jive, coming entirely from big companies selling to other big companies, sounds very much like the mainframe business in 1980 and the networking business in 1990. It&#8217;s mainframe talk. Nothing wrong with it. Just something very inadequate: it ain&#8217;t personal. Worse, it&#8217;s highly impersonal, unless it&#8217;s <a href="http://blogs.law.harvard.edu/doc/2012/06/19/yes-please-meet-the-chief-executive-customer/">about how companies can know you so much better than you know yourself</a>.</p>
<p class="pConcord">But that will change. It has to, because we&#8217;ve seen this movie before, and we know how it ends. As soon as it&#8217;s clear how much more each of us can do with data than the corporate hoarders can, a $trillion market will open up. Count on it.</p>
<p class="pConcord">What will make that clear? My bet, for now at least, is on <a href="http://personal-clouds.org">personal clouds</a>. You&#8217;ll find more on those in <a href="http://blogs.law.harvard.edu/doc/2013/05/19/2013_05_19-link-pile/">today&#8217;s link pile</a>. For a look at what companies need to do, see everything <a href="http://blogs.kuppingercole.com/burton/">Craig Burton</a> is writing about the <a href="http://blogs.kuppingercole.com/burton/category/api-economy/">API economy</a> at <a href="http://.kuppingercole.com/">KuppingerCole</a>.</p>
<p class="pConcord">And, by the way, both this post and that link pile were written in <a href="http://fargo.io">Fargo</a>: another space to watch.</p>
]]></content:encoded>
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		<title>2013_05_19 link pile</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/19/2013_05_19-link-pile/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/19/2013_05_19-link-pile/#comments</comments>
		<pubDate>Sun, 19 May 2013 06:41:23 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Outline]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6454</guid>
		<description><![CDATA[Data The Man Who Turned Off Cookies In Firefox Doesn&#8217;t Care If It Hurts Advertisers Dynamic pricing vs./+ savvy consumers Mozilla stalls on privacy patch: &#8216;needs more work&#8217; A shortage of privacy engineers, by Lorrie Faith Cranor and Norman Sadeh, both of CMU Big Data makes the movies Firms Brace for New European Data Privacy [...]]]></description>
			<content:encoded><![CDATA[<p class="pConcord">Data</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.businessinsider.com/jonathan-mayer-and-cookies-in-firefox-2013-5">The Man Who Turned Off Cookies In Firefox Doesn&#8217;t Care If It Hurts Advertisers</a> </li>
<li class="liConcord liLevel3"><a href="http://www.emarketer.com/Article/Dynamic-Pricing-Helps-Keep-Pace-with-Savvy-Consumers/1009897">Dynamic pricing vs./+ savvy consumers</a></li>
<li class="liConcord liLevel3"><a href="http://adage.com/article/privacy-and-regulation/mozilla-stalls-privacy-patch-work/241521/">Mozilla stalls on privacy patch: &#8216;needs more work&#8217;</a></li>
<li class="liConcord liLevel3"><a href="http://www.computer.org/portal/web/computingnow/content?g=53319&amp;type=article&amp;urlTitle=a-shortage-of-privacy-engineers&amp;lf1=446457883a213516048809d8511356">A shortage of privacy engineers</a>, by Lorrie Faith Cranor and Norman Sadeh, both of <a href="http://cmu.edu">CMU</a> </li>
<li class="liConcord liLevel3"><a href="http://www.nytimes.com/2013/05/06/business/media/solving-equation-of-a-hit-film-script-with-data.html?_r=0">Big Data makes the movies</a></li>
<li class="liConcord liLevel3"><a href="http://www.nytimes.com/2013/05/14/technology/firms-brace-for-new-european-data-privacy-law.html?_r=0">Firms Brace for New European Data Privacy Law</a> </li>
<li class="liConcord liLevel3"><a href="http://blogs.hbr.org/cs/2013/05/little_data_makes_big_data_mor.html">Little Data Makes Big Data More Powerful</a></li>
<li class="liConcord liLevel3"><a href="http://www.whitehouse.gov/the-press-office/2013/05/09/executive-order-making-open-and-machine-readable-new-default-government-">Executive Order &#226;&#8364;&#8221; Making Open and Machine Readable the New Default for Government Information</a> </li>
</ul>
<p class="pConcord">VRM</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://en.wikipedia.org/wiki/Vendor_relationship_management">Vendor Relationship Management</a> in Wikipedia</li>
<li class="liConcord liLevel3"><a href="http://blogs.law.harvard.edu/vrm/">ProjectVRM blog</a></li>
<ul class="ulConcord">
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/about/">The About page</a></li>
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/2013/03/28/the-best-vrm-post-ever/">The best VRM post, ever</a> (which is <a href="http://tdotrob.wordpress.com/about/">T.Rob</a>&#8216;s, <a href="http://tdotrob.wordpress.com/2013/03/27/futurists-groundhog-day/">here</a>)</li>
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/2013/03/15/explaining-vrm/">Explaining VRM</a> and <a href="http://www.marksage.net/2013/03/rallying-cry-for-innovation-and-faith.html">A Rallying Cry for Innovation &#8212; and faith</a></li>
</ul>
<li class="liConcord liLevel3"><a href="http://cyber.law.harvard.edu/interactive/events/2012/06/searls">Book Talk: Doc Searls on <i>The Intention Economy</i></a></li>
<li class="liConcord liLevel3"><a href="http://blogs.law.harvard.edu/vrm/2013/03/09/the-vrm-perspective/">The VRM Perspective</a></li>
<li class="liConcord liLevel3">VRM vs./+ Advertising</li>
<ul class="ulConcord">
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/2013/02/28/the-advertising-debate/">Where VRM stands in the advertising debate</a></li>
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/2012/09/12/an-olive-branch-to-advertising/">An olive branch to advertising</a></li>
<li class="liConcord liLevel5"><a href="http://blogs.law.harvard.edu/vrm/2012/09/04/lets-turn-do-not-track-into-a-dialog/">Let&#8217;s turn Do Not Track into a dialog</a></li>
</ul>
<li class="liConcord liLevel3">By Phil Windley</li>
<ul class="ulConcord">
<li class="liConcord liLevel5"><a href="http://www.windley.com/liveweb/cloudos/">From Personal Computers to Personal Clouds: The Advent of the CloudOS</a> (has other authors as well, but Phil is the main one)</li>
<li class="liConcord liLevel5"><a href="http://www.windley.com/archives/2013/03/own_your_identity_important_principles.shtml">Own Your Identity: Important Principles</a></li>
<li class="liConcord liLevel5"><a href="http://www.windley.com/archives/2012/04/personal_clouds_as_general_purpose_computers.shtml">Personal Clouds as General Purpose Computers</a></li>
<li class="liConcord liLevel5"><a href="http://www.windley.com/archives/2012/10/where_does_the_cloudos_run.shtml">Where does the CloudOS run?</a></li>
<li class="liConcord liLevel5"><a href="http://www.windley.com/archives/2012/12/when_services_die.shtml">When Services Die</a></li>
</ul>
</ul>
<p class="pConcord">The Net</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.cluetrain.com/book/longing.html">The Longing</a>, by <a href="http://hyperorg.com">David Weinberger</a>, a chapter of <a href="http://www.cluetrain.com/book/"><i>The Cluetrain Manifesto</i></a></li>
<li class="liConcord liLevel3"><a href="http://stopthecap.com/2013/05/15/the-phony-wireless-bandwidth-crisis-two-faced-data-flood-warnings/">The Phony Wireless Bandwidth Crisis</a>, by <a href="http://stopthecap.com/">Stop the Cap</a></li>
<li class="liConcord liLevel3"><a href="http://www.subtelforum.com/Almanac-Issue6.pdf">Submarine Cable Almanac</a></li>
<li class="liConcord liLevel3"><a href="http://online.wsj.com/article/SB10001424127887324059704578473400083982568.html">ESPN Eyes Subsidizing Wireless-Data Plans</a></li>
</ul>
<p class="pConcord">Google stuff</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.guardian.co.uk/commentisfree/2013/may/16/google-io-conference-internet-dominance">Google, please be a benevolent overlord</a>, by <a href="http://www.guardian.co.uk/profile/dangillmor">Dan Gillmor</a> in <a href="http://www.guardian.co.uk/"><i>The Guardian</i></a></li>
<li class="liConcord liLevel3"><a href="http://bits.blogs.nytimes.com/2013/05/17/at-google-conference-even-cameras-in-the-bathroom/">At Google conference, cameras even in the bathroom</a></li>
<li class="liConcord liLevel3"><a href="http://www.cnn.com/2013/05/01/opinion/chertoff-wearable-devices/index.html">Chertoff on Google Glass</a></li>
<li class="liConcord liLevel3"><a href="http://www.aclu.org/blog/free-speech-national-security-technology-and-liberty/chertoff-google-glass">ACLU on Chertoff&#8217;s Google Glass piece</a></li>
</ul>
<p class="pConcord">The Academy</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://cucfa.org/news/2013_may10.php">Can Venture Capital Deliver on the Promise of the Public University?</a></li>
</ul>
<p class="pConcord">Journalism</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.marketwatch.com/Story/story/print?guid=53A39C1C-B91C-11E2-9153-002128040CF6">The News Media is Even Worse Than You Think</a></li>
<li class="liConcord liLevel3"><a href="http://www.nytimes.com/2013/05/13/business/media/abc-to-let-app-users-live-stream-local-programming.html?pagewanted=all">ABC finally starts</a> doing <a href="http://blogs.law.harvard.edu/doc/2011/02/25/cast-locally-stream-globally/">what I recommended more than two years ago</a></li>
<li class="liConcord liLevel3"><a href="http://transom.org/?p=34376">On Andrea Seabrook</a> and her podcast, <a href="http://www.decodedc.com">Decode DC</a>, at <a href="http://transom.org/">http://transom.org/</a>, the great site/service by <a href="http://transom.org/?page_id=3424#jay">Jay Allison</a></li>
</ul>
<p class="pConcord">Aviation</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://corp.klout.com/blog/2013/05/american-airlines-klout/">The caste system is alive and well at American Airlines</a></li>
</ul>
<p class="pConcord">Literature</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="https://twitter.com/Sheldrake">https://twitter.com/Sheldrake</a><a href="http://www.attenzi.com">Attenzi: A Social Business Story</a>, by Philip Sheldrake</li>
</ul>
<p class="pConcord">Science</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.nytimes.com/2013/05/11/science/earth/carbon-dioxide-level-passes-long-feared-milestone.html?_r=0">Heat trapping gas passes milestone</a></li>
</ul>
<p class="pConcord">Etc.</p>
<ul class="ulConcord">
<li class="liConcord liLevel3"><a href="http://www.cbsnews.com/8301-505125_162-57584635/millennials-are-they-entitled-or-smart-about-work">Millennials: entitled or smart about work?</a></li>
<li class="liConcord liLevel3"><a href="http://www.kickstarter.com/projects/ajitjaokar/computer-science-for-your-child">Computer science for kids kickstarter</a></li>
<li class="liConcord liLevel3"><a href="http://www.weather.com/weather/today/London+UKXX0085:1:UK">London weather today</a></li>
</ul>
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		<title>Long-form never stopped working</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/14/long-form-never-stopped-working/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/14/long-form-never-stopped-working/#comments</comments>
		<pubDate>Tue, 14 May 2013 11:55:07 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Blogging]]></category>
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		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6448</guid>
		<description><![CDATA[Fashions come and go. Verities do not. One verity respected by many old-fashioned writers and publishers is the simple fact that long-form pieces work better than short-form ones for the purpose of communicating in depth. If you want deep, and you&#8217;re writing prose, more of it will work better than less of it, given an [...]]]></description>
			<content:encoded><![CDATA[<p>Fashions come and go. Verities do not.</p>
<p>One verity respected by many old-fashioned writers and publishers is the simple fact that long-form pieces work better than short-form ones for the purpose of communicating in depth. If you want deep, and you&#8217;re writing prose, more of it will work better than less of it, given an equally strong work-over by a good copy-edit.</p>
<p>Such has also been my ample experience at this game. Long-form has always out-performed short, even during the long dark period during which the common non-wisdom in online publishing was that short beat long. Some examples from my own <em>oeuvre</em>:</p>
<ul>
<li><a href="http://www.linuxjournal.com/article/8673">Saving the Net</a></li>
<li><a href="http://www.linuxjournal.com/article/8251">Getting Flat, Part I</a></li>
<li><a href="http://www.linuxjournal.com/article/8280">Getting Flat, Part II</a></li>
<li><a href="http://blogs.law.harvard.edu/doc/2012/11/12/an-open-letter-on-patents-12-years-later/">An Open Letter on Patents, 12 Years Later</a></li>
<li><a href="http://blogs.law.harvard.edu/doc/2011/01/12/what-if-flickr-fails/">What if Flickr Fails?</a></li>
<li><a href="http://blogs.law.harvard.edu/doc/2009/03/23/after-the-advertising-bubble-bursts/">After the Advertising Bubble Bursts</a></li>
</ul>
<p>Now comes <em>Fast Company</em>&#8216;s <a href="http://www.fastcolabs.com/">FastCo Labs</a>, with findings that support the obvious, delivered in a long-ish article by <a href="http://www.fastcolabs.com/user/chris-dannen">Chris Dannen</a> titled <a href="http://www.fastcolabs.com/3009577/open-company/this-is-what-happens-when-publishers-invest-in-long-stories">This Is What Happens When Publishers Invest In Long Stories.</a> Two pull-quote conclusions: &#8220;quality, not velocity, is the future of online news,&#8221;and &#8220;Long Form Is The Past And Future.&#8221;</p>
<p>There are also business advantages:</p>
<blockquote><p>&#8230;In fact, we&#8217;re not the only organization betting on long form quality. Here&#8217;s the CEO of Vox Media Jim Bankoff talking at TechCrunch Disrupt on May 2, 2013 (emphasis mine):</p>
<blockquote><p>We know somethings as a fact. Globally there is a $250 billion advertising market of which 70 percent is really built on brand building… the top of the funnel, to use the marketing jargon. If you look at the web, which is a $25 billion slice of that pie, 80 percent of it is direct response&#8211;it&#8217;s search… it&#8217;s bottom of the funnel stuff. So there&#8217;s a big market opportunity there that hasn&#8217;t been captured. Where is all the brand building going [...] that we had seen previously in magazines and newspapers and even in broadcast going to go, as consumers turn their attention to digital media? We believe there&#8217;s a big opportunity there, but someone has to actually go after it&#8211;someone has to <strong>bring the quality back</strong>.</p></blockquote>
</blockquote>
<p>This recalls <a href="http://zgp.org/~dmarti/business/">everything Don Marti has been saying about brand advertising vs. adtech over the last two years</a>. Follow that link. Read back through his stuff. And, if you&#8217;re in the adtech game, leave your defenses at the door. If you want more, visit what I wrote <a href="http://wfoa.wharton.upenn.edu/perspective/docsearls/">here</a> and <a href="http://blogs.law.harvard.edu/doc/2013/02/24/how-advertising-can-regulate-itself/">here</a> about advertising vs. direct marketing, exploring the same territory.</p>
<p>Bear this in mind too: most writers would rather have their work accompanied by brand advertising than by adtech that&#8217;s busy giving personalized messages to the reader — both for the reasons Don and I give at the links above, and because personalized adtech competes more aggressively for the reader&#8217;s attention.</p>
<p>We writers have a similar dislike for turning a long piece into many small chunks, so the reader&#8217;s eyeballs get dragged across fresh advertising on every page. That&#8217;s an infuriating publishing practice that not only makes a long piece hard to read, but also hard to scan for ideas or to search through for a word or a string.</p>
<p>These desires inconvenience publishers, and — under the subhead &#8220;The Downside of Long Quality Articles&#8221; — Chris visits those. All of the ones he lists are on the production side: server and CMS limitations, composuer UI and so on. Long-form itself has no downsides other than not being short.</p>
<p>Bottom line: Long-form does what only long-form can do. The time has come for publishers to respect that fact.</p>
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		<title>Some perspectives in time and space</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/09/some-perspectives-in-time-and-space/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/09/some-perspectives-in-time-and-space/#comments</comments>
		<pubDate>Thu, 09 May 2013 22:40:02 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Aviation]]></category>
		<category><![CDATA[Future]]></category>
		<category><![CDATA[Geology]]></category>
		<category><![CDATA[history]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Past]]></category>
		<category><![CDATA[Photography]]></category>
		<category><![CDATA[Poetry]]></category>
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		<category><![CDATA[Travel]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6429</guid>
		<description><![CDATA[First, time. Earth became habitable for primitive life forms some 3.X billion years ago. It will cease to be habitable in another 1 billion years or less, given the rate at which the Sun continues to get hotter, which it has been doing for the duration. Species last, on average, a couple million years. Depending [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/docsearls/162363485/sizes/z/in/photostream/"><img class="aligncenter size-full wp-image-6433" src="http://blogs.law.harvard.edu/doc/files/2013/05/Screen-Shot-2013-05-09-at-3.41.57-PM.jpg" alt="Los Angeles at night" width="90%" height="image" /></a>First, time.</p>
<p>Earth became habitable for primitive life forms some 3.X billion years ago. It will cease to be habitable in another 1 billion years or less, given the rate at which the Sun continues to get hotter, which it has been doing for the duration.</p>
<p>Species last, on average, a couple million years. Depending on where you mark our own species start, we are either early or late in that time span.</p>
<p>If you mark our start from the dawn of the <a href="http://en.wikipedia.org/wiki/Anthropocene">Anthropocene</a> — now being vetted as a name for the geological epoch in which human agency is as obvious as that of other natural agents in <a class="zem_slink" title="Earth" href="http://en.wikipedia.org/wiki/Earth" rel="wikipedia" target="_blank">Earth&#8217;s</a> story, such as asteroid collisions, volcanic outpourings and radical weather changes — we&#8217;re about ten thousand years into this thing. We&#8217;ve done a lot in not very long.</p>
<p>From a pained perspective, the Anthropocene is a time of pestilence by a single species — one with an insatiable hunger for what that species calls &#8220;natural resources.&#8221; To test that pain, give a listen to &#8220;When the music&#8217;s over,&#8221; on the <a class="zem_slink" title="Strange Days (album)" href="http://en.wikipedia.org/wiki/Strange_Days_%28album%29" rel="wikipedia" target="_blank">Strange Days</a> album by <a class="zem_slink" title="The Doors" href="http://en.wikipedia.org/wiki/The_Doors" rel="wikipedia" target="_blank">The Doors</a>. In it <a class="zem_slink" title="Jim Morrison" href="http://en.wikipedia.org/wiki/Jim_Morrison" rel="wikipedia" target="_blank">Jim Morrison</a> sings,</p>
<blockquote><p>What have they done to the Earth?<br />
What have they done to our fair sister?<br />
Ravaged and plundered and<br />
Ripped her and bit her.<br />
Stuck her with knives in the side of the dawn and<br />
Tied her with fences and<br />
Dragged<br />
Her<br />
Down.</p></blockquote>
<p>From a disinterested perspective, dig <a class="zem_slink" title="Robinson Jeffers" href="http://en.wikipedia.org/wiki/Robinson_Jeffers" rel="wikipedia" target="_blank">Robinson Jeffers</a>&#8216; <a href="http://www.poemhunter.com/best-poems/robinson-jeffers/the-eye/">The Eye</a>, written during <a class="zem_slink" title="World War II" href="http://en.wikipedia.org/wiki/World_War_II" rel="wikipedia" target="_blank">World War II</a> from <a class="zem_slink" title="Tor House and Hawk Tower" href="http://en.wikipedia.org/wiki/Tor_House_and_Hawk_Tower" rel="wikipedia" target="_blank">Tor House</a>, his home in Carmel overlooking the Pacific:</p>
<blockquote><p>The Atlantic is a stormy moat; and the Mediterranean,<br />
The blue pool in the old garden,<br />
More than five thousand years has drunk sacrifice<br />
Of ships and blood, and shines in the sun; but here the Pacific&#8211;<br />
Our ships, planes, wars are perfectly irrelevant.<br />
Neither our present blood-feud with the brave dwarfs<br />
Nor any future world-quarrel of westering<br />
And eastering man, the bloody migrations, greed of power, clash of<br />
faiths&#8211;<br />
Is a speck of dust on the great scale-pan.<br />
Here from this mountain shore, headland beyond stormy headland<br />
plunging like dolphins through the blue sea-smoke<br />
Into pale sea&#8211;look west at the hill of water: it is half the<br />
planet:<br />
this dome, this half-globe, this bulging<br />
Eyeball of water, arched over to Asia,<br />
Australia and white Antartica: those are the eyelids that never<br />
close;<br />
this is the staring unsleeping<br />
Eye of the earth; and what it watches is not our wars.</p></blockquote>
<p>There is also this, from Jeffers&#8217; <a href="http://www.poetryfoundation.org/poetrymagazine/poem/11973">&#8220;The Bloody Sire&#8221; </a>:</p>
<blockquote><p>Stark violence is still the sire of all the world’s values.</p>
<p>What but the wolf’s tooth whittled so fine<br />
The fleet limbs of the antelope?<br />
What but fear winged the birds, and hunger<br />
Jewelled with such eyes the great goshawk’s head?</p></blockquote>
<p>Our teeth, right now, wing limbs and jewell eyes we will never see.</p>
<p>And the life here will end, perhaps in less time than has passed since the planet made half the rocks in the <a class="zem_slink" title="Grand Canyon" href="http://en.wikipedia.org/wiki/Grand_Canyon" rel="wikipedia" target="_blank">Grand Canyon</a>&#8216;s layer cake.</p>
<p>Now, space.</p>
<p>Astronauts speak of the &#8220;<a href="http://en.wikipedia.org/wiki/Overview_effect">Overview_effect</a>&#8221; that leaves them changed by seeing Earth from space.</p>
<p>I&#8217;ve made do with what I can <a href="http://www.flickr.com/search/?q=aerial&amp;w=52614599%40N00&amp;s=int">see from the stratosphere while flying</a> in commercial aircraft. It was from that perspective, for example, that I&#8217;ve <a href="http://www.flickr.com/search/?q=mining&amp;w=52614599%40N00&amp;s=int">documented effects of strip mining</a> in the Anthropocene.</p>
<p>Ironies abound. My <a href="http://bit.ly/12gNKvU">photo series on coal mining in the Powder River basin</a> has been used both for <a href="http://ecowatch.com/2012/court-rejects-coal/">pro</a>-environmental <a href="http://www.earthisland.org/journal/index.php/elist/eListRead/saying_no_to_coal_in_the_pacific_northwest/">causes</a> and to promote business in Wyoming.</p>
<p>I&#8217;ve got more on this, but neither time nor space for it now.</p>
<p><a href="http://www.theonion.com/articles/evolution-going-great-reports-trilobite,2867/">Bonus link</a>.</p>
<p>And more on the Anthropocene:</p>
<ul class="zemanta-article-ul">
<li class="zemanta-article-ul-li"><a href="http://politicsandmatter.wordpress.com/2013/05/09/society-in-the-anthropocene-conference/" target="_blank">Society in the Anthropocene Conference</a> &nbsp;<a href="http://politicsandmatter.wordpress.com" title="http://politicsandmatter.wordpress.(" target="_blank">politicsandmatter.wordpress.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://itsabeautifulearth.com/2013/05/05/anthropocene-humanitys-most-redefining-era-on-this-planet/" target="_blank">Anthropocene: Humanity&#8217;s Most Redefining Era on this Planet</a> &nbsp;<a href="http://itsabeautifulearth.com" title="http://itsabeautifulearth.(" target="_blank">itsabeautifulearth.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://blogstats.wordpress.com/2013/01/19/anthropocene-statistics/" target="_blank">Anthropocene Statistics</a> &nbsp;<a href="http://blogstats.wordpress.com" title="http://blogstats.wordpress.(" target="_blank">blogstats.wordpress.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://www.occupycorporatism.com/anthropocene-eco-fascist-search-for-evidence-of-human-destruction-to-biodiversity/" target="_blank">Anthropocene: Eco-Fascist Search For Evidence of Human Destruction to Biodiversity</a> &nbsp;<a href="http://occupycorporatism.com" title="http://occupycorporatism.(" target="_blank">occupycorporatism.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://knowledge-ecology.com/2013/04/15/sts-on-the-anthropocene/" target="_blank">STS on the Anthropocene</a> &nbsp;<a href="http://knowledge-ecology.com" title="http://knowledge-ecology.(" target="_blank">knowledge-ecology.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://trendland.com/anthropocene-by-david-thomas-smith/" target="_blank">Anthropocene by David Thomas Smith</a> &nbsp;<a href="http://trendland.com" title="http://trendland.(" target="_blank">trendland.com</a>)</li>
<li class="zemanta-article-ul-li"><a href="http://www.huffingtonpost.com/robert-walker/its-the-anthropocene_b_3149135.html" target="_blank">Robert Walker: Holy Holocene, It&#8217;s the Anthropocene</a> &nbsp;<a href="http://huffingtonpost.com" title="http://huffingtonpost.(" target="_blank">huffingtonpost.com</a>)</li>
</ul>
<div class="zemanta-pixie" style="margin-top: 10px;height: 15px"><a class="zemanta-pixie-a" title="Enhanced by Zemanta" href="http://www.zemanta.com/?px"><img class="zemanta-pixie-img" style="border: none;float: right" src="http://img.zemanta.com/zemified_h.png?x-id=ad2989e8-2f15-4798-9d9c-933bec76211b" alt="Enhanced by Zemanta" /></a></div>
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		<title>Bringing &#8220;Personal Cloud&#8221; to Market</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/04/how-marketable-will-personal-cloud-be/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/04/how-marketable-will-personal-cloud-be/#comments</comments>
		<pubDate>Sat, 04 May 2013 10:08:09 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[VRM]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6414</guid>
		<description><![CDATA[This is about whether the buzzword &#8220;cloud&#8221; can ever find common usage by ordinary folks, even if it&#8217;s a noun modified by the word personal, as we now have with personal cloud. The problem with the term &#8220;cloud&#8221; shows up immediately if you look up cloud computing. Your top result, at that link, will be Wikipedia&#8217;s, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://blogs.law.harvard.edu/doc/files/2013/05/personal-cloud-winner.jpeg" alt="Personal Cloud" width="40%" height="image" align="left" />This is about whether the buzzword &#8220;cloud&#8221; can ever find common usage by ordinary folks, even if it&#8217;s a noun modified by the word <em>personal</em>, as we now have with <a href="http://personal-clouds.org">personal cloud</a>.</p>
<p>The problem with the term &#8220;cloud&#8221; shows up immediately if you look up <a href="http://en.wikipedia.org/wiki/Cloud_computing"><em>cloud computing</em></a>. Your top result, at that link, will be Wikipedia&#8217;s, which begins with this explanation:</p>
<blockquote><p><strong>Cloud computing</strong> is the use of <a title="Computing" href="http://en.wikipedia.org/wiki/Computing">computing</a> resources (hardware and software) that are delivered as a service over a <a title="Computer network" href="http://en.wikipedia.org/wiki/Computer_network">network</a> (typically the <a title="Internet" href="http://en.wikipedia.org/wiki/Internet">Internet</a>). The name comes from the common use of a cloud-shaped symbol in system diagrams. Cloud computing entrusts remote services with a user&#8217;s data, software and computation.</p>
<p>End users access cloud-based <a title="Application software" href="http://en.wikipedia.org/wiki/Application_software">applications</a> through a <a title="Web browser" href="http://en.wikipedia.org/wiki/Web_browser">web browser</a> or a light-weight desktop or <a title="Mobile app" href="http://en.wikipedia.org/wiki/Mobile_app">mobile app</a> while the <a title="Business software" href="http://en.wikipedia.org/wiki/Business_software">business software</a> and user&#8217;s data are stored on servers at a remote location. Proponents claim that cloud computing allows companies to avoid upfront infrastructure costs, and focus on projects that differentiate their businesses instead of infrastructure.</p></blockquote>
<p>Above those, at the top of the page, is a box that says this:</p>
<blockquote><p>This article <strong>may be too <a title="wikt:technical" href="http://en.wiktionary.org/wiki/technical#Adjective">technical</a> for most readers to understand</strong>. Please help <a href="http://en.wikipedia.org/w/index.php?title=Cloud_computing&amp;action=edit">improve</a> this article to <a title="Wikipedia:Make technical articles understandable" href="http://en.wikipedia.org/wiki/Wikipedia:Make_technical_articles_understandable">make it understandable to non-experts</a>, without removing the technical details.</p></blockquote>
<p>In fact, I just did that. What you read above is actually <em>less technical</em> than it was before I removed some textual cruft. But two things are clear:</p>
<ol>
<li>&#8220;Cloud computing&#8221; is technical and complex.</li>
<li>&#8220;The cloud&#8221; is a thing big entities do. It&#8217;s not personal.</li>
</ol>
<p>Which brings us to the article  <a href="http://bit.ly/YulKX0">Cloud marketing strategy: Do consumers care if it&#8217;s called cloud?</a> by Madalyn Stone in <a href="http://searchcloudprovider.techtarget.com/">SearchCloudProvider</a>. In that piece she blogs a problematic question: &#8221;Though the <a href="http://www.computerweekly.com/feature/A-history-of-cloud-computing">ideas behind cloud computing</a> have been around since the 1960s, and the term itself cropped up more than a decade ago, grasping the <a href="http://searchcio.techtarget.com/opinion/IT-infrastructure-strategy-and-the-cloud-A-new-CIO-frontier">concept of &#8220;the cloud&#8221;</a> still seems to be a challenge for many consumers.&#8221;</p>
<p>So, a few thoughts about that, which I&#8217;ll list and then unpack a bit:</p>
<ol>
<li>The term &#8220;cloud&#8221; is still new. As Madalyn says, it has only been around since &#8217;06.</li>
<li>Its usage in marketing is almost entirely B2B, not B2C, much less C2C.</li>
<li>It has a technical meaning that is unavoidable for developers.</li>
<li>Given that early adopters will be technical, we may be stuck with the word — at least until a truly better one (which invites common usage) comes along.</li>
<li>There may be good marketing opportunities, even if &#8220;cloud&#8221; is the wrong word.</li>
</ol>
<p>Many years ago I was involved an attempt by a bank in North Carolina (a &#8220;cradle of banking&#8221; in the U.S.) to re-name <a href="http://en.wikipedia.org/wiki/Automated_teller_machine">ATM</a> because it was a dull three-letter acronym and most customers din&#8217;t know what it meant. The name chosen to replace it was a good one, but the effort failed, because usage was established, regardless of whether or not people knew that ATM meant &#8220;automated teller machine.&#8221;</p>
<p>I recall similar marketing complaints made early in the days of the personal computer. &#8220;People don&#8217;t use a PC to compute,&#8221; it was said. &#8220;Mostly they use it for other things.&#8221; While that was true, &#8220;personal computer&#8221; stuck because it was already in use.</p>
<p>&#8220;Personal computer&#8221; also had a sticky irony to it. Up until the PC&#8217;s time, computers were big things only big entities could afford. That a computer could be personal was, in the literal sense of the time, kinda oxymoronic. Yet it became clear over time that personal computing would be far more useful for most people than the corporate kind — and essential for corporations as well.</p>
<p>We have a similar situation with <a href="http://personal-clouds.org/">personal clouds.</a> Up to this point in history, &#8220;the cloud&#8221; and &#8220;cloud computing&#8221; have been positioned entirely as big things that big entities have and do. (That&#8217;s why it&#8217;s still mostly B2B.) Yet, as with personal computing, far more will be do-able by individuals with their own clouds than is now do-able by big entities. So, whether or not &#8220;personal cloud&#8221; ends up being a common expression, it&#8217;s important to recognize the scale of growth potential contained in the ironic combination of those two words. If it&#8217;s true that <a href="http://blogs.law.harvard.edu/doc/2013/05/01/people-will-do-more-with-big-data-than-big-companies-can/">people will be able to do more with big data than companies can</a>, the potential is very large indeed.</p>
<p>But it&#8217;s still early for personal clouds. This is why, while we need marketing thinking and language to talk about outcomes and benefits, we can&#8217;t dismiss the technical language that workers building stuff already use. Techies need a vocabulary to talk about what they do with personal clouds, and to describe it to other techies.. Some of that vocabulary won&#8217;t be erase-able when the time comes to name categories and market products and services within those categories.</p>
<p>Also bear in mind that, early in the evolution of any technology, most talk will be tech talk, because most work will be tech work, and most of the early adopters will be technical as well. As Marc Andreessen once told me, &#8220;All technology trends start with technologists.&#8221;</p>
<p>We need to also bear in mind that many common terms, whether of technical or marketing origin, are not entirely accurate. A browser doesn&#8217;t just browse, a server doesn&#8217;t just serve and a client isn&#8217;t just a client.</p>
<p>At this stage &#8220;personal cloud&#8221; itself is both very new and possibly not permanent. At IIW a year ago, <a href="http://kynetx.com">Kynetx</a> was still talking about &#8220;<a href="https://www.youtube.com/watch?v=Zkjae90ZZ7M">personal event networks</a>&#8221; (meaning what we now call personal clouds) and <a href="http://respectnetwork.com/">Respect Network</a> was talking about its <a href="http://respectnetwork.com/respect-trust-framework/">trust frameworks</a>. Now both are leading personal cloud developers, and positioned that way.</p>
<p>And, as more techies show up and start helping to raise the same barn, they will bring their own vocabularies and spins on existing vocabularies.</p>
<p>This is why I think it&#8217;s important for us to listen closely to the sounds made on the ground at <a href="http://www.internetidentityworkshop.com/">IIW</a> this next week. While we need to respect what the techies say as well as do, we also need to keep marketability in mind. To help with that, let me offer the <a href="http://en.wikipedia.org/wiki/Social_graph">social graph</a> as an example of Things Gone Wrong.</p>
<p>When the term first showed up, in <a href="http://bradfitz.com/social-graph-problem/">this piece by Brad Fitzpatrick</a>, I <a href="http://www.linuxjournal.com/content/some-assignments-social-graph-foo-camp">lobbied hard in Linux Journal against using it, and for coming up with something better</a>. I failed, and &#8220;social graph&#8221; today is as viral as a lump of lead. Even <a href="http://www.facebook.com/blog/blog.php?post=383404517130">Mark Zuckerberg can&#8217;t make it catch</a>, and the number of ordinary people who say &#8220;my social graph&#8221; today rounds to zero.</p>
<p>Will &#8220;my personal cloud&#8221; meet the same fate? I don&#8217;t think so, especially with its new logo, up there at the top. (<a href="http://en.99designs.fr/logo-design/contests/logo-wanted-personal-cloud-206996">From 99 Designs, btw</a>.) But I also don&#8217;t know. Kinda depends on how good, and usable, the tech is.</p>
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		<title>Springing in Paris</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/01/springing-in-paris/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/01/springing-in-paris/#comments</comments>
		<pubDate>Wed, 01 May 2013 20:51:32 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Awesome]]></category>
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		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6403</guid>
		<description><![CDATA[That&#8217;s the Parc de la Villette, also variously known as Parc La Villette, Parc Villette, or just Villette, here in Paris. I shot it two days ago, when we got here and the weather was clear. It got cloudy and wet after that. But it looks like things will clear up for::::: From the About [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/docsearls/8700195280/in/photostream/lightbox/"><img class="aligncenter size-full wp-image-6404" src="http://blogs.law.harvard.edu/doc/files/2013/05/Parc_de_la_Vilette.jpg" alt="Parc de la Villette" width="99%" height="image" /></a></p>
<p>That&#8217;s the P<a href="http://www.villette.com/fr/">arc de la Villette</a>, also variously known as Parc La Villette, Parc Villette, or just Villette, here in Paris. I shot it two days ago, when we got here and the weather was clear. It got cloudy and wet after that. But it looks like things will clear up for:::::</p>
<p><a href="http://ouisharefest.com"><img class="aligncenter size-full wp-image-6405" src="http://blogs.law.harvard.edu/doc/files/2013/05/big_logo.png" alt="OuiShareFest" width="60%" height="image" /></a></p>
<p><a href="http://ouisharefest.com/#about">From the About page</a>:</p>
<blockquote>
<h3>The first major European event dedicated to the collaborative economy.</h3>
<p>This three-day festival will bring together a global community of entrepreneurs, designers, makers, economists, investors, politicians and citizens to build a collaborative future.<br />
<strong>Paris, May 2-3-4, 2013.</strong></p>
<h3>Not just another business conference.</h3>
<p>Co-designed with its community, OuiShare Fest will feature a wide range of hands-on activities and great live music.<br />
<strong>Day 1-2</strong> will gather 500 professionals and public officials.<br />
<strong>Day 3</strong> will be free and open to the public.</p></blockquote>
<p>Can&#8217;t wait.</p>
<p>I&#8217;ll be speaking there on Friday morning at 9:30. The title: <a href="http://program.ouisharefest.com/event/6c655b54ea9107780637a1272522d726">Markets are Relationships</a>. I&#8217;ll be there for most of the rest of the show too. Great line-up of topics, speakers and attendees. After that, it&#8217;s Silicon Valley for <a href="http://www.internetidentityworkshop.com">IIW</a>.</p>
<p>See ya theres.</p>
<p>&nbsp;</p>
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		<title>People will do more with Big Data than big companies can</title>
		<link>http://blogs.law.harvard.edu/doc/2013/05/01/people-will-do-more-with-big-data-than-big-companies-can/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/05/01/people-will-do-more-with-big-data-than-big-companies-can/#comments</comments>
		<pubDate>Wed, 01 May 2013 08:37:31 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Future]]></category>
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		<category><![CDATA[Personal clouds]]></category>
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		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6396</guid>
		<description><![CDATA[The history of computing over the last 30 years is one of lurches forward every time individuals got the power to do what only big enterprises could do previously — and to do a much better job of it. It happened when computing got personal in the &#8217;80s. It happened when networking got personal in [...]]]></description>
			<content:encoded><![CDATA[<p>The history of computing over the last 30 years is one of lurches forward every time individuals got the power to do what only big enterprises could do previously — and to do a much better job of it.</p>
<div>
<p>It happened when computing got personal in the &#8217;80s.</p>
<p>It happened when networking got personal in the &#8217;90s.</p>
<p>It happened when both together got mobile and personal in the &#8217;00s.</p>
<p>And it will happen with personal data as well in the &#8217;10s.</p>
<p>We as individuals will be able to do more with our own data than big enterprises can. Meanwhile, nearly all <a href="https://www.google.com/search?en&amp;q=%22Big+Data%22">the &#8220;big data&#8221; jive</a> today is about what only big companies can do. Yet we&#8217;ve seen this movie before, and we know how it ends: with individuals winning, because they were better equipped. And we know the big companies will win too, because they are comprised of individuals. Both will end up doing what only they can do best.</p>
<p>This is why Big Data needs the modern equivalent of the PC, the Internet and the mobile phone: an invention that mothers necessity.</p>
<p>I think that invention is the <a href="http://personal-clouds.org/">personal cloud</a>. All we — today&#8217;s developers — need to do now is build a good and compelling personal cloud. Or a choice of them. Once that happens, and people start using them, the big companies (and government agencies) of the world will cave in and release personal data that they clutch like a treasure, thinking that only Big Solutions to their Big Data problems, from Big Vendors, will do the job. They caved in on computing when they embraced PCs, on networking when they embraced the Internet, and on mobility when they embraced smartphones and tablets.</p>
<p>I could be wrong, but I&#8217;ve made the same prediction three times already. This is the fourth. To me, the only question that matters is: How?</p>
<p>Some pretty cool startups and open source dev groups will vet their answers at <a href="http://www.internetidentityworkshop.com">IIW</a>. See ya there.</p>
</div>
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		<title>Identity systems, failing to communicate</title>
		<link>http://blogs.law.harvard.edu/doc/2013/04/29/identity-systems-failing-to-communicate/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/04/29/identity-systems-failing-to-communicate/#comments</comments>
		<pubDate>Mon, 29 Apr 2013 22:51:29 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Personal]]></category>
		<category><![CDATA[Personal clouds]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[School]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6384</guid>
		<description><![CDATA[There is a classic scene in Cool Hand Luke where the prison warden (Strother Martin), says to the handcuffed Luke, (Paul Newman), that he doesn&#8217;t like it when Luke talks to him as an equal. So, to teach a lesson, the warden smacks Luke hard, sending him rolling down a hill. The warden then says to the [...]]]></description>
			<content:encoded><![CDATA[<p>There is <a href="http://www.youtube.com/watch?v=1fuDDqU6n4o">a classic scene in Cool Hand Luke</a> where the prison warden (Strother Martin), says to the handcuffed Luke, (Paul Newman), that he doesn&#8217;t like it when Luke talks to him as an equal. So, to teach a lesson, the warden smacks Luke hard, sending him rolling down a hill. The warden then says to the crowd of prisoners below, &#8220;What we&#8217;ve got here is a failure to communicate.&#8221;</p>
<p>That&#8217;s also what we&#8217;ve got with login failures on the Web. Case in point: In response to <a href="http://ideas.time.com/2013/04/25/the-illusion-of-the-gifted-child/?xid=newsletter-weekly">The Illusion of the Gifted Child</a> in <a href="http://ideas.time.com/"><em>Time</em></a>, I tried posting this comment:</p>
<blockquote><p>Standardized education and testing both deny that which makes us most human: our differences, as individuals, from everybody else. Whitman said it best: &#8220;I was never measured, and never will be measured&#8230; I know this orbit of mine cannot be swept by a carpenter&#8217;s compass&#8230; I know that I am august. I do not trouble my spirit to vindicate itself or be understood. I see that the elementary laws never apologize.&#8221; Standardized schooling cannot respect any of that.</p>
<p>As the great teacher John Taylor Gatto put it, genius in children is common, not exceptional. Thus the job of the teacher is not to fill empty heads with curricula, but to remove whatever &#8220;prevents a child&#8217;s inherent genius from gathering itself.&#8221; The first thing to remove (which Gatto did, year after year, winning awards along the way), is standardized schooling. Or at least framing our understanding of education in standardized terms. We&#8217;ve been in that box so long we can no longer think outside of it. Yet we must. For lack of thinking outside that box, we ruin kids.</p>
<p>When I was a kid, my mother taught in the same school system, and had access to my text scores. Between those and others, my IQ score had an eighty point range, from very smart to very dumb. Those scores showed that there is no such thing as &#8220;an IQ.&#8221; It also suggested that giftedness has little or nothing to do with test scores, and may not be something schools can deal with at all. My own gifts didn&#8217;t appear until after college, and all the achievements for which I am known came after I was fifty.</p>
<p>All of us are profoundly unique. Even identical twins, split from the same egg, are complete, separate and distinct individuals with independent souls. School teaches otherwise. And that&#8217;s the problem. Not the parents, and not the kids.</p></blockquote>
<p>I failed to post that, which is why I&#8217;m posting it here. But my point is about digital identity, which is is no less fucked up in 2013 than it was in 1995, when the Web went viral.</p>
<p>What&#8217;s fucked up about identity is that every site and service has its own identity system. None are yours. All are theirs, all are silo&#8217;d, and all are different. For this we can thank the <a href="http://blogs.law.harvard.edu/vrm/2012/02/21/stop-making-cows-stop-being-calves/">calf-cow model</a> of client-server computing, and we are stuck in it. That&#8217;s why we are forced to remember how we identify ourselves, separately, as calves, to many different cows, each of which act like they&#8217;re the only damn cow in the world.</p>
<p>When I attempted to post the comment above under the essay at <em>Time</em>, I was given a choice of social logins (Twitter, Facebook, etc.), plus <em>Time</em>&#8216;s own. Not remembering if I ever created an identity for myself (or, actually, for <em>Time</em>) at that site, I chose to log in with Twitter. This should have worked, given the expectations we all have with &#8220;social&#8221; login. But it didn&#8217;t work, because <em>Time</em> still required an email address to go with the login ID. When I provided the email address I use with Twitter, <em>Time</em> said the address was taken. When I tried another email address, it said that one was taken too. Then I guessed that maybe I had already used one of the handles (login+email A or email B) I had just attempted, as a login with <em>Time</em>. So I tried several new combinations. All failed.</p>
<p>There are two main difference between this failure and Luke&#8217;s with the warden: 1) machine programming does the smacking, and 2) no lessons are taught to the rest of the prisoners.</p>
<p>This is a design issue, and it&#8217;s as old as computing. It&#8217;s called the <em>namespace</em> problem. Every system has its own namespaces, and getting different systems&#8217; namespaces to work together is very hard. Maybe impossible. After all these years (hell, decades), it damn sure looks that way.</p>
<p>I believe, as do more many others, that the only solution is for those with the damn names to be in charge of those names, and to identify themselves in their own ways to the many different systems that require putting those names in their namespaces.</p>
<p>In a blog post last year, Devon Loffreto in <a href="http://moxytongue.com">Moxy Tongue</a> laid out <a href="http://www.moxytongue.com/2012/05/why-sovereign-source-authority-matters.html">Why sovereign source authority matters</a>. He was right then and he&#8217;s right now. So was Walt Whitman, quoted above in the failed comment to <em>Time</em>.  I believe sovereign identity is the only answer — or at least the only right place to start finding the answer.</p>
<p>I&#8217;ll be defending that position when we meet to talk about it, among lots of other subjects, in a couple weeks at <a href="http://www.internetidentityworkshop.com">IIW</a>. If you&#8217;re interested, be there. It&#8217;t about time, doncha think?</p>
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		<title>Outlining vs. Formatting</title>
		<link>http://blogs.law.harvard.edu/doc/2013/04/28/outlining-vs-formatting/</link>
		<comments>http://blogs.law.harvard.edu/doc/2013/04/28/outlining-vs-formatting/#comments</comments>
		<pubDate>Sun, 28 Apr 2013 15:42:49 +0000</pubDate>
		<dc:creator>Doc Searls</dc:creator>
				<category><![CDATA[Art]]></category>
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		<guid isPermaLink="false">http://blogs.law.harvard.edu/doc/?p=6377</guid>
		<description><![CDATA[Dave makes a profound distinction in his post this morning titled Outliners and Word Processors. For the first time I not only grok what I already knew about outlining, but why it&#8217;s so much better as a way to write than word processing ever was. The distinction is a bit hard to see because Word [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://scripting.com">Dave</a> makes a profound distinction in his post this morning titled <a href="http://threads2.scripting.com/2013/april/outlinersAndWordProcessors">Outliners and Word Processors</a>. For the first time I not only grok what I already knew about outlining, but why it&#8217;s so much better as a <em>way to write</em> than word processing ever was.</p>
<p>The distinction is a bit hard to see because Word — the word processor that approximately everybody uses — has a &#8220;view&#8221; called &#8220;Outline.&#8221; That view has made lots of writers hate outlining, for a good and ironic reason: it was never about outlining, so it botched the job. Dave explains,</p>
<blockquote><p>What they called outlining was more like outline formatting. Putting Roman numerals on the top sections, capital letters on the first level. Numbers on the second and so on.</p>
<p>Word is a word processor. Its primary function is writing-for-printing. The choices the designers made make it a relatively strong formatter and a weak organizer.</p></blockquote>
<p>Design choice is the key point. Dave again:</p>
<blockquote><p>Word is a <em>production tool</em> &#8211; good for annual reports, formal papers, stories, books. <a href="http://fargo.io/">Fargo</a> is an organizing tool, good for lists, project plans, narrating your work, presentations, team communication. You could organize a conference with an outliner. The slides would naturally be composed wiht an outliner.</p>
<p>An outliner is designed for editing structure more than it is for editing text. The text is sort of &#8220;along for the ride.&#8221; Or you could see an outliner as text-on-rails. Outliner text is always ready to move, with a single mouse gesture or keystroke. You enter text into an outliner so you can move it around, like stick-up notes on a whiteboard.</p>
<p>&#8230;Word processors are good at selecting words, sentences and paragraphs. Outliners select headlines and all their subs.</p></blockquote>
<p>This makes me think that Word should have been called a &#8220;format processor&#8221; from the start. We already had <a href="http://en.wikipedia.org/wiki/Text_editor">text editors</a>. Word processing was actually about how things looked. Still is. See, when you write in Word, you are in a land called &#8220;styles,&#8221; no matter what. All styles format text, in countless ways. The default, called &#8220;Normal,&#8221; comes pre-set with font, size, justification, line spacing, paragraph spacing and so on. If you make changes to it, those get added as well, until you concatenate a long list of formatting variables, which get carried forward by copy and pasting, often in bizarre ways, conditioned on whatever other style choices may or may not have already been made in another part of the text.</p>
<p>For a long time I wrote entirely in an outliner called MORE, which was created by Dave and friends back the 1980s. As a writer I found MORE a far better tool than Word, especially for long pieces, because its structure-first design made it easy for me to move around whole sections, and to jump from one section to another. Fargo works the same way. Take this outline, for example:</p>
<blockquote><p>Earth</p>
<ul>
<li>Geology</li>
<li>Astronomy</li>
</ul>
<p>Air</p>
<ul>
<li>Chemistry</li>
<li>Weather</li>
</ul>
<p>Water</p>
<ul>
<li>chemistry</li>
<li>bodies</li>
</ul>
<p>Fire</p>
<ul>
<li>Material</li>
<li>Temperature</li>
</ul>
</blockquote>
<p>Writing that in WordPress (which I&#8217;m doing now) is a chore, because all the choices are formatting ones, not outlining ones. Let&#8217;s say I want to move Water above Fire. I need to copy and paste it, and then hit the HTML tab so I can un-screw whatever happens under WordPress&#8217; very thin covers, and the formatting elements of HTML reside.</p>
<p>In Fargo, I just hit hit Command-U (or Control-U on Linux or Windows computers). Everything under Fire moves up. I can do the same with the subheads, or with the paragraphs under the subheads. (I would illustrate that here if the HTML hack weren&#8217;t so arduous.)</p>
<p>When I was writing <em><a href="http://www.amazon.com/The-Intention-Economy-Customers-Charge/dp/1422158527">The Intention Economy</a></em>, I wished every day that I could have written it in MORE, because it would have been so much easier than it was in Word. MORE really was text-on-rails.</p>
<p>At its peak, <em>The Intention Economy</em> was 120,000 words long. The finished book was about 80,000 words. The outline view: four main parts and twenty-seven chapters. If I had been writing it in MORE, I could have collapsed the whole book to just the top-level (the four parts), expanded just to the chapter level, and then edited text within any of those, while seeing the whole outline in collapsed form above and below. I could have moved whole chapters or subchapters forward or back, and I could have promoted or demoted parts, chapters and subchapters, again with keyboard commands. I could easily have <em>managed</em> writing the whole book with an ease that Word simply would not allow, except to the degree that I could master working in its awful outline view.</p>
<p>(To be fair, there have been improvements in Word that make something <em>like</em> real outlining possible. I bring this up in case you&#8217;re writing a book and need easy navigation in Word. What you want is Document Map Pane under Sidebars in the View menu. That makes an outline pane appear to the left of the text. If you are using Word&#8217;s default outline and text formatting, you can expand and collapse subheads and text, and move about your document by clicking on the heading or subheading you like. It&#8217;s a huge help, though nothing as useful as what we lost when MORE went away a few years ago.)</p>
<p>By the way, on the production side, MORE actually did some things that Word <em>still</em> doesn&#8217;t do, such as giving you the choice of putting the saved date and time in the header or footer, rather than the current date and time. This is extremely handy for matching printed drafts with saved drafts on the computer. I believe MORE did that because it came from outline designers rather than format designers. It showed respect for the need to organize, and not just to format and produce.</p>
<p>The assumption with Word, even today, is that you will be printing the finished thing out, rather than publishing it on the Web. While Word does have a Web Layout view, and will produce HTML, it&#8217;s the gawd-awful-worst HTML the world has ever known. (Look up Word + HTML in a search engine and you&#8217;ll find lots of links to fixes for Word&#8217;s hideous HTML.) Again, this is a design legacy from a time before the Web, and we are still forced to live with it today.</p>
<p>Outlining is a much better fit for writing on, and for, the Web.</p>
<p>Consider this old writing aphorism: <em>What you say matters more than how you say it</em>. Outlining respects this by giving you a way to shape and re-shape what you say. As it was originally conceived, so did HTML. Although it did markup, which was formatting, HTML was as simple as possible, leaving particulars such as fonts and sizes up to the reader&#8217;s browser, rather than up to the writer&#8217;s word processor. This has changed over the years, as HTML has become far more complex, and design along with it. Right now, for example, I&#8217;m coping with designing a couple of new WordPress blogs, and the choices I face are all between different piles of complexity. If you want to color outside the lines of whatever themes you choose — or hell, just to choose a theme you can work with — you&#8217;re going to need professional help, or to spend a lot of time learning and re-learning how to write on the Web. That&#8217;s because the choices of <em>how you say it</em> have totally overrun those of <em>what you say</em>.</p>
<p>By coming from <em>what you say</em> rather than <em>how you say it</em>, Fargo is both an antidote to the complexities of writing for the Web today, and a throwback to the original design graces of HTML, and of the Web itself.</p>
<p>So I highly recommend to serious writers that they get on board and learn outlining, as Dave and his team at <a href="http://smallpicture.com">SmallPicture</a> iterate Fargo toward whatever it will end up being. Hey, it&#8217;s still new. And what better time to get on board than when you&#8217;re new to the whole thing as well.</p>
<p>Bonus link: <a href="http://www.gravitropic.net/2013/04/fargo-solves-outline-syncing-and-sharing/">Outlining solves syncing and sharing</a>, by Chris Wolverton.</p>
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