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July 25, 2003

Two Cents on Stifling Blawggers

Filed under: pre-06-2006 — David Giacalone @ 10:31 pm


[from Jack Cliente:] I’m typing this quickly, while Mr. Editor is listening to The Sinister Pig, Tony Hillerman’s latest audiobook. Let’s be frank, the worries mentioned in today’s article from the ABA eJournal — about “Problems Ahead” for blogging lawyers — are just plain silly (July 25, 2003, written by Stephanie Francis Ward).
Like Howard, and Denise, and Steven [in SWVirginia] “we” over here at ethicalEsq have a lot more faith in clients than does the average uptight lawyer (is that redundant?).
Attempts to stifle blogging attorneys are far more likely to come from paranoid partners, thin-skinned judges, and butt-covering bureaucrats than from actual breathing and thinking clients.  If a lawyer doesn’t have the good judgment it takes to have both a personality and an opinion online, while keeping clients happy, he or she should stay away from blogging, and maybe from lawyering.  Of course, being in retired status, our Editor feels no chilling effects in any case (at least not when he’s under his blankie).

P.S. from the Editor: It’s strange. Lawyers often seem to think they have to appear very bland or very offensive to be successful. My law school went out of its way to attract interesting students — from a former POW and a topless go-go dancer, to pop idols and pimply boy geniuses. Yet, by midway through the first semester, no one talked about anything other than law and law school gossip (and, sometimes, spectator sports). Even while in practice, my survival response to “Do you want to have lunch?” was always “Not if you’re talking law.” Blogging lets us all have a personality and a professional persona, while focusing on topics of interest and expertise. We can’t let the bean counters and worrywarts shut us down.

Two Months as a “BlOpEd” Blawgger

Filed under: pre-06-2006 — David Giacalone @ 12:46 pm


I’ve been an opinionated blogger for 8 weeks now and a few things are already clear about me and blogging:



1. Blogging feels addictive, and I can’t “just say no.”


2. Blawggers are a real community, and so far I’ve only seen the positive side of being a member (special thanks to Carolyn, Walter, Ernie, Robert, Genie, Tom, Stuart, Ken, et al., for your warm welcome, continuing interest, and/or thoughtful tolerance)


3. Blogging feels like a job, but it’s the first job I’ve ever had that I always enjoy getting (and staying) up to do — even when I’m complaining about all the work and worried about voicing opinions on important subjects in such a public way


4. The best unexpected benefit of writing Op/Ed pieces for my own weblog: I get to write my own headlines. After years bemoaning editors who caption my pieces with a little too much attitude, with exaggeration, or with no apparent understanding of the content or the point, I’m loving the role of BlOpEditor — responsible for my own captions, and glad of it. [One particularly aggravating example from my past: Five years ago, my local newspaper, on the front page of the Sunday opinion section, ran the following headline with my piece asking for more lawyer competence and diligence, and supporting mandatory CLE (which the local bar still opposed): Sad to Say, Bad Lawyers Aren’t the Exception.   Although I did say there are too many of them, I did not say that bad lawyers were the rule, and I did make appropriate disclaimers about all the honest, able, hardworking ones I’d seen.  Thanks to that headline, a number of colleagues in town still cross the street when they see me coming.  I don’t mind being provocative, but I really hate being ostracized.]


5. I admire all the bloggers who also have busy jobs and budding families, and I hope they figure out a way to play all those roles well.


Okay, that’s enough personal, squishy stuff.   If I don’t get back to provocation, I might put you all to sleep.

July 24, 2003

Expect More FTC Scrutiny of Anti-consumer Ethical Rules

Filed under: pre-06-2006 — David Giacalone @ 7:56 pm


Recent FTC signals, including Hill testimony today (July 24, 2003) by Chairman Timothy J. Muris, suggest that the Commission will continue to focus resources to help prevent or stop professional rules of conduct that stifle competition or unnecessarily limit consumer choice.


From my stint at the FTC, I know that agency Accomplishment Lists are a good guide to the kinds of activities that insiders consider successful and worthy of continued support.  Today, in describing for Congress the Commission’s accomplishments over the last year, Chairman Muris pointed to competition advocacy efforts aimed at protecting and encouraging the benefits of Internet-based competition.


One of the two examples given was the release on January 24, 2003, of two ethics opinions by the North Carolina State Bar. [discussed in our 7/3/03 posting ]  Muris noted that the opinions eliminate the requirement that an attorney be physically present at real estate closings, and allow non-attorneys to obtain signatures and receive and disburse funds at closings, which were recommendations made in joint comments with the DOJ in December 2002.


Joe Simons, the head of the FTC Bureau of Competition, also recently emphasized the importance of advocacy activities relating to the professions, with most examples relating to the legal profession. Addressing the Annual Spring Meeting of the ABA’s Antitrust Section, Director Simons asserted:



Use of Nonenforcement Tools Congress provided the FTC with a unique collection of capabilities to address competition-related policy issues.  These capabilities include expansive power to conduct studies or perform research about the economy and a broad charter to act as an advocate for competition before other government bodies, in addition to the authority to initiate administrative and federal court litigation. We make full use of these capabilities in pursuing a multi-dimensional approach in pursuing our mission.   As with our merger and nonmerger enforcement work, we apply our nonenforcement tools to those sectors of the economy that have the greatest impact on consumers. . . .


Professions In many regulated professions, regulatory bodies and groups of practitioners regularly attempt to restrict advertising and prevent competition from those outside the profession.  These restrictions result in higher prices, less information, and fewer choices for consumers. When it is not feasible to use our enforcement authority to challenge competitive restraints in the professions, we seek to persuade policymakers of the benefits of competition. Most recently, we and the Department of Justice’s Antitrust Division submitted a joint letter to the ABA urging it to substantially narrow or reject a proposed model definition of the practice of law, which would likely reduce or eliminate competition from non-lawyers in providing certain services. Previously, we submitted a joint letter with the Antitrust Division urging the North Carolina State Bar to approve a proposed opinion that would explicitly permit non-lawyers to compete in real estate and mortgage closing services.  In other advocacy work during the past year, we: provided staff comments to the Alabama Supreme Court on attorney advertising rules, urging that any restrictions should be narrowly tailored to prevent unfair or deceptive acts or practices, and that the rules permit communication of truthful and non-deceptive information, and filed an amicus brief in a case seeking to overturn an Oklahoma law that permits only funeral directors to sell caskets.  (emphasis added)


A July 10th press release announced that Simons will be leaving the FTC as of August 1st. There is no reason to think that his successor, Susan Creighton, who has been Deputy Director of the Bureau since August 2001, will change the Bureau’s priorities. In fact, she seems particularly interested in the work of the Commission’s Noerr Doctrine Task Force, which looks at inappropriate attempts by competitors to stifle competition through the abuse of governmental processes.    Chairman Muris devoted considerable attention to the Noerr Task Force and other competition advocacy activities and priorities, in a major speech given in December 2002, entitled Looking Forward: The FTC and the Future Development of U.S. Competition Policy.

Major Probe of Lawyer Discipline in UK

Filed under: pre-06-2006 — David Giacalone @ 2:29 pm

Today’s edition of Legal Week (UK) reports that “The Government has recruited an industry figure to hold a wide-ranging inquiry into the regulation of the legal profession in a move that could see the Law Society stripped of its regulatory powers.” The official announcement of the investigation, which may take 18 months, is expected to be made today by the Department of Constitutional Affairs (DCA).

The article (written by James Lumley, July 24, 2003) note (emphasis added):

“A key focus of the inquiry will be the Law Society’s position as both the representative body for solicitors and the regulator of the profession, in light of repeated attacks by the Government and the Legal Services Ombudsman on the quality of the society’s complaints handling.”

“[T]he Government is already understood to be preparing to increase the powers of the Legal Services Ombudsman. The ombudsman is expected to be turned into a commissioner, with the power to fine the Law Society and Bar Council if they fail to meet their consumer redress targets.”
“The news comes in the same week that a Legal Week/EJ Legal poll of more than 100 partners uncovered strong support for the Law Society losing its dual role, with 64% of respondents calling for such a move.”

Legal Week also reports that the study will be looking into recent failures to police conflict of interest problems, while tackling controversial issues, including whether multi-disciplinary partnerships should be allowed.

A legal reformer could get envious seeing that there’s a nation where these issues are taken seriously by the Government and the regulatory scheme can be addessed on a nationwide basis, rather than fiefdom by fiefdom.  [By the way, I discovered this Legal Week article while browsing the law-related headlines collected — from around the world, with emphasis on UK and USA — at In the Papers.]

July 23, 2003

They Don’t Teach Humility in Law School

Filed under: pre-06-2006 — David Giacalone @ 4:20 pm


There’s an article posted today on the ABA Journal webpage that is destined to be hanging in a lot of law firm snack rooms.  It’s called Working Together 101: Lawyers May Have the Degree, But They Can Take a Lesson From Support Staff (dated July 24, 2003, by Stephanie Francis Ward, from the July edition of ABA Journal ).


Meant to help new associate lawyers appreciate and work more smoothly with support staff, the article has lessons that apply to all lawyers who work with nonlawyers:


The author advises:



Secretaries don’t often have advanced degrees, but they often know more about some parts of legal practice than the associates they work for. Not recognizing that is one of the biggest mistakes young lawyers make, says [Sharon Davis, a Denver-based legal staffing advisor].


“Support staff knows the court rules, what needs to be filed where and what the deadlines are,” she says. “Associates have been educated through law school and passed the bar, but they still don’t know … how many copies of something you have to file with the federal court.”


Others who specialize in staff issues say secretaries can teach young lawyers a lot, if lawyers are willing to listen. If associates take the time to learn their secretaries’ strengths, the knowledge can be a big boost for young lawyers’ careers.


Sometimes associates come out of school with quite a large ego and attitude,” says Gale Jarosz, human resources director of a Seattle law firm. “I coach them that they need to leave that behind and work as a team with their secretary.”  [emphases added]


Amen.  Working as a team with the client is another important skill needed at all levels of the profession.  Lawyers need to learn to listen to what the client really wants and what the client knows that can help the lawyer do a more effective and more efficient job.   I hope the skills of cooperating and listening are getting a lot more attention now than they got when I was in law school three decades ago.  Back then, they weren’t in the curriculum at all.  And, it often shows.  Such people skills would go a long way toward improving the reputation of lawyers (inside and outside their offices).

Who’s a “Trial Lawyer”? (and who’s “name calling”?)

Filed under: lawyer news or ethics — David Giacalone @ 10:39 am


Blogger Larry Sullivan over at the Delaware Law Office writes passionately this morning in a piece captioned Aren’t There At Least Two Trial Lawyers Per Trial?. Larry decries President Bush’s “name calling” over trial lawyers, while calling the President’s tactics “slimy” and “school yard posturing.”


I can’t believe that I’m defending George W. Bush, or that I’m spending time worrying about lawyer civility.  However, I have to point out that it is the plaintiffs’ tort, personal injury and 1st Amendment bar itself that has appropriated the term “trial lawyer,” and worked hard to differentiate “trial lawyers” from the pro-corporate “defense bar.”   For example, take a look at the  website of the Association of Trial Lawyers of America, including ATLA’s Action Network and Proud to Be a Lawyer page — where corporate and defense counsel are not exactly welcomed.


It hardly seems deceptive to call a group by the name it has given itself.  And it is not surprising or scandalous that a politician would use a catchword that whips up his own political supporters and magically opens their wallets — especially when it also has negative connotations for many people outside his party and social strata.


Of course, I agree when Larry says “But let us work together to improve the judicial system with reforms that really help all of the people, not just the special interest campaign contributors.” I just hope he realizes that both sides (“trial lawyers” and corporate interests) are actively and constantly using campaign contributions to gain special political favors, protection and power — all in the hope of achieving social and political goals, which just coincidentally bring them huge financial rewards.  As lawyers, we all need to take off the blinders of financial self-interest and partisan gain, in order to fulfill our professional and civic obligation to craft a better judicial and legal system.



Update (7/23/03): Larry Sullivan of the Delaware Law Office was kind enough to respond rapidly to my remarks above. Here are his comments and my reply (which is admittedly a bit preachy):

LDS: Hi David, Thank you for your comments. I was utilizing the term “slimy sort of politics” as a tongue-in-cheek example of the behavior of which I was objecting. And so I don’t think that your quote quite does my entry justice.


As to the remainder, I think we are basically in agreement. The indiscriminate slurring of our profession has a detrimental impact upon the respect for the justice system as a whole. I find that this interferes with clients’ ability to deal with the situations and advice that is presented to them. Even common jokes about lawyers have a deeper and insidious cumulative effect upon our reputation as a whole. And it is only the respect and reputation of the attorneys, the courts, and the judicial process which allow these elements to work for the people. I do realize that there are at least two sides to every debate. I take the third. I support the legitimacy of the process.


DAG: Thanks for the explanation and expansion on your thoughts, Larry. Personally, I have no problem with lawyer jokes and think the profession as a whole needs a better sense of humor, and needs to worry far less about its “dignity” and “reputation” and much more about living up to the high standards and goals that it purports to uphold. Then, its reputation will take care of itself.


Lawyers will earn the respect of society, not with public relations campaigns and civility seminars, but (1) client by client, performing with diligence and competence, informing them fully, and treating each with respect as the “king” we are serving and advising, not just the cow we’re milking; (2) socially and politically, by taking positions that advance the public good and help assure access by all to legal services, rather than acting like a cartel or guild protecting the interests of the profession; and (3) ethically, with far stricter discipline and adherence to Rules of Conduct, using a process that is more open and effective.


Update II (7/24/03):  The anonymous NC attorney who writes Business Law Weblog had some sharp and interesting words yesterday (7/23/03) on Larry Sullivan’s original posting about politics and “trial lawyers,” and was nice enough to point his visitors over to this site.

July 22, 2003

Article Explores Pros and Cons of Online Divorce Assistance

Filed under: pre-06-2006 — David Giacalone @ 10:41 am

This morning’s National Law Journal contains a must-read article for anyone interested in the availability online of interactive divorcing services. Titled, Online Divorce Services Spark Debate: Lawyers, providers split over pitfalls, it is written by Dee McAree (07/22/03, available without fee, with registration for free daily newsletter)., it is written by Dee McAree (07/22/03, available without fee, with registration for free daily newsletter).The article has links to existing online services, along with quotes from proponents and opponents.   As McAree notes:

“On two of the most frequented online divorce sites — www.completecase.com and http://www.legalzoom.com/ — customers click on their state of residence, pay an average fee of $249 and submit to a series of questions about how they want to split their assets and, if applicable, custody of the kids.

“They print the documents or receive them by mail within 14 days.”

I have seen time and again that traditional uncontested divorces (using lawyers) can be beyond the financial reach of many low income Americans — resulting in separations that last for decades without any legal rights and responsibilities established, and precluding future re-marriage. Even the middle class quickly find that delays and legal expenses relating to divorcing using lawyers make the process immensely more stressful.  This is especially true when attorneys find issues for contention and create animosities and suspicions that did not previously exist between the parties — who may have been emotionally hurting, but wanted to divorce in a manner that avoids customary ugliness and battles.

I support the existence of quality, online, interactive divorce materials for uncontested divorces. The notion raised by an opponent quoted in the article that any divorce that doesn’t reach trial is “uncontested” is rather unhelpful when trying to gauge the usefulness of the online uncontested divorce services.

Interactivity is an important element. Check out New York’s document-only version for an example of just how intimidating divorce forms can be (in complexity and number), when there is no interactivity.  [There is no true no-fault divorce in New York State — one party must assign blame to the other or they must both agree to a Separation Agreement and then abide by it for one year, before either can sue for a “conversion” divorce.  Many lawyers turn the alternative process of creating a Separation Agreement between the spouses into a long, antagonizing and very expensive experience.   Legions of couples who want to part amicably would be thrilled to know that a process exists that is less-hostile, quicker, cheaper and within their control.]

For two examples of court-related, state-specific, interactive programs, see the domestic relations services offered by Arizona’s Maricopa County and by the State of and by the State of Florida, which are discussed in our July 15th posting.   Until such programs are available nationwide to all divorcing couples, lawyers should not be trying to deprive consumers of the option to use for-profit computerized websites.   Instead, the profession should be working hard to help provide the funding and know-how needed to make high-quality, court-sponsored self-help centers available to all.

and by the State of

and by the State of

July 21, 2003

An Obligation to Use Computer Research?

Filed under: pre-06-2006 — David Giacalone @ 8:03 pm


The current edition of GPSolo magazine focuses on Security and Ethics. (Vol. 20, No. 4, June 2003)  One intriguing article looks into the ethical and liability risks from not using new technology in one’s law practice.


Written by Diane Karpman, a California legal ethics expert, the June ’03 article is entitled Keep Up or Face Peril.  In it, Karpman discusses whether the availability and widespread use of computer technology will affect malpractice and negligence liability by changing the required standard of care. She also muses over the possible excessiveness of fees charged by a lawyer who does “book research” and takes significantly longer to complete a project, resulting in higher hourly fees.


Here are some of Karpman’s thoughts [emphasis added]:


Internet accessibility is about to profoundly change our research obligations, since vast amounts of information are readily available to everyone, including courts and clients. The information revolution is a double-edged sword, providing the power to decimate our opponents but also making lawyers targets for failing to take advantage of the bounty of information.


“If the average attorney would have found and used that [important] case, then the failure to do so is below average and therefore below the ordinary standard in the community.  Falling below the average, typical, ordinary standard in the community opens the door to charges of professional negligence. In this case liability would not be for failing to use technology, but for failing to find the information that other lawyers could find and use for their clients’ benefit.”


Once it was common to obtain specific consent from a client in the fee agreement to employ computer-assisted research, which generally required an additional fee. Perhaps now the opposite should occur:  Clients are not permitted to preapprove or waive negligence or incompetence, but if we choose not to use computer research, our clients should possibly be notified.


“Computer-assisted legal research is faster, more complete, and more efficient. . . . . Someday lawyers may have to obtain client approval to use books, which are far more time consuming and inefficient. Of course, you don’t need your clients’ approval to be inefficient. You just can’t charge them for it.”


If the use of computer research engines makes the average attorney in the community capable of researching a particular issue in 1.5 hours, while without the computer it takes an attorney six hours to do the work, the potential for litigation with clients respecting fees increases significantly.


“Once access to legal information was within the dominion and control of the profession. That is simply no longer true, since computers are ubiquitous. When a clear tune is coming from the bench and from clients, lawyers simply cannot ignore the music.”



  • Many years ago, I remember hearing lawyers talking about charging their hourly-fee clients as if they had used “book research,” although they had actually used much quicker computerized research  — clearly unethical fee padding.   Karpman may indeed be correct that lawyers doing “book research” may soon have to charge hourly-fee clients as if they had used quicker, more efficient comuterized research.  Otherwise, the resultant fee could clearly be excessive and unethical.    
  • What are your thoughts on the issues raised by Karpman?  Let us know, using our Comments feature below.

Supplement (7/22/03):  For a thoughtful, opposing perspective, see Mark Tuft‘s article in the same issue of GPSolo, entitled A Lawyer’s Judgment Will Never Be Automated  . Tuft makes some good points, arguing that “Just because technology provides greater efficiencies and may afford lawyers a competitive advantage does not mean that it is unethical not to use technology. It’s the quality of the legal work-not the speed at which it is done-that matters.”  


Tuft adds, “Competence as an ethical matter is based on the lawyer’s legal ability, not technical ability, and implies keeping abreast of new developments in law.  Employing electronic research may be efficient, but if a lawyer is able to find the law and apply it correctly, the lawyer is acting competently regardless of how the information was obtained.”    He adds:



“Lawyers are ethically obligated to communicate with their clients. This means keeping clients reasonably informed about the status of their matters, consulting with clients about the means by which the clients’ objectives are to be accomplished, and promptly complying with reasonable requests for information.4 Modern technologies afford efficient means of communication, including e-mail, extranets, and other wireless and web-based systems. Which to use, however, is for lawyers and their clients to work out.”  [emphasis added]


I’m not sure that “technical ability” can be totally removed from the concept of competence.  I agree about the need to keep the client informed and in the loop concerning the means used to meet objectives.  I would add, however, that the communication must ensure that the client is told when using a particular research method may result in considerably higher hourly fees.


Update (7/23/03)Tom Mighell at Inter Alia added his Comments this morning on this topic (click on Discussion in the right margin for Tom’s comment, and that of MyShingle.com‘s Carolyn Elefant), and expanded his thoughts in a posting of his own that is worth a peek.  TVC Alert has also pointed to this posting and the resulting discussion.  (Welcome to the legions of Inter Alia fans and avid TVC Alert readers pointed in this direction by Tom and Genie.)

Competition & Ethics Issues of UPL Are on ABA Agenda in S.F.

Filed under: pre-06-2006 — David Giacalone @ 4:15 pm


If you’re going to the ABA Annual Meeting in San Francisco in August, consider attending the panel on “Competition and Ethical Issues in the Unauthorized Practice of Law Debate,” presented by the Antitrust Section and held Aug. 11th (2:00 PM). Click here to see the Section’s full agenda.


Two of the panel’s four members represent strongly opposing views on the role of nonlawyers in real estate settlements and on the general use of the “definition of the practice of law” to restrict the provision of law-related services by nonlawyers.  They are FTC General Counsel William E. Kovacic, and president-elect of the North Carolina State Bar, Dudley Humphrey.  Humphrey chaired the Ad Hoc Committee of the Council of the North Carolina State Bar on Residential Real Estate Closings.


The FTC and the Justice Department submitted a joint letter to the North Carolina State Bar (in late 2001) opposing a proposed ethics opinion that would have required attorneys to be present at all real estate closings.  Humphrey played a prominent role drafting a response to that letter, dated 12/14/01 (but I couldn’t find the letter online). He was also a member of the ABA Task Force on the Model Definition of the Practice of Law.   On Dec. 20, 2002, a joint FTC/DOJ letter was submitted to that ABA Task Force opposing attempts to restrict competition from nonlawyers through broad definitions of the “practice of law.” (Dec. 20, 2002).


We discussed these issues at length in our July 3, 2003 posting. and our July 1st posting.  The advocacy efforts of the federal agencies (along with a slew of other commentors) helped convince the ABA task force to withdraw the proposed model definition of the practice of law.   However, the agencies’ letter apparently had little effect on the resulting North Carolina ethics opinions, which were issued on Jan. 23, 2003. See Authorized Practice Advisory Opinion 2002-1.



For more background information on this topic, see the submission of Tom Lammert General Counsel, National Real Estate Information Services, to the FTC’s Public Workshop on the Possible Anticompetitive Efforts to Restrict Competition on the Internet (Oct., 2002), which is entitled State Regulation Impeding Competition on the Internet for Real Estate Settlement and Information Services.  Also check out the recent Legal Times article by HALT’s Executive Director, Jim Turner, Lawyers vs. Nonlawyers.


ethicalEsq?ethicalEsq?ethicalEsq?


Thanks to Steve Covell at La-Legal annotated  for adding us to his comprehensive Legal Beetle directory of “20,000” law-related sites. 

July 19, 2003

Unzealous Weekend Advocacy

Filed under: pre-06-2006 — David Giacalone @ 4:38 pm


Some Saturday Snippets: I’m going to try to be pithy on this fine summer weekend, covering a couple of topics with relative brevity, so that we can all get serious about relaxation.



Just Right? Please use our “Suggestions” Box to let me know whether the lengthy discussion ethicalEsq? usually gives to topics covered here is too much, too little or just about right.


Honorable Optimism: In a posting on July 17, Overlawyered.com‘s Walter Olson mentioned our treatment last week of Arizona’s word-change from “zealous” to “honorable” in its Rules of Conduct.  Walter is hoping the word change will produce meaningful results, as



Time and again, in our experience, the putative obligation to represent clients in a “zealous” fashion has proved the last resort of the scoundrel litigator and ethical edge-skater.   Yes, in principle there can also arise dangers when lawyers aren’t zealous enough, but no sane observer could imagine that the big problem with American litigation is that lawyers care so much for honor that they aren’t combative enough.”


I’m cautiously optimistic that we’ll see a difference in conduct and attitude, but it will certainly take considerable amounts of CLE, more than a few judicial scoldings, and action or warnings from Bar Counsel, to make it happen.  Please let ethicalEsq? know — with Comments or “Suggestions” — if:



  • your State or jurisdiction has adopted or is contemplating a similar deletion of the zealousness concept.
  • you have come across any good ethics opinions, articles or CLE materials on the proper meaning of zealous advocacy

 


P.S.  I may not be feeling zealous today, but I am feeling somewhat humble.  A couple days ago I complained about an instance of tax-whining by Eugene Volokh on his Volokh Conspiracy blog, hoping to get a substantive reponse to my arguments against the epidemic of taxophobia (misotaxia?) that has infected so many Americans.  I guess ethicalEsq? doesn’t have the visibility it takes to deserve a reply on the merits (or, were my arguments simply irrefutable?).  The good Professor and I did exchange a couple of friendly email messages (pardon my non-French), but nothing of substance to quote to my visitors.  Similarly, my challenge to Public Citizen to help fight abusive use of contingency fees has received no reply (BIG surpise). 


On weekends at least, humility is good for me, but I don’t want to overdo it.   Which is why I’m grateful to Walter Olson.  There’s nothing like a reference from Overlawyered to bring visitor traffic to a site. Thanks again, Walter, for watching and touting this space.   .

“Diligent Defender” Standards Should Apply to All Law Firms

Filed under: pre-06-2006 — David Giacalone @ 4:05 pm

In ACCD Ethics Opinion 03-01, the American Council of Chief Defenders proclaimed in April that Chief Defenders are ethically required to refuse to accept more cases than their agency can competently handle. As explained in a press release from the National Legal Aid and Defender Association, dated April 14, 2003, after “a comprehensive review of nationwide professional ethical requirements and court rulings,” ACCD declared:

  • A chief public defender is ethically prohibited from accepting a number of cases which exceeds the capacity of the agency’s attorneys to provide competent, quality representation in every case, and
  • Individual attorneys on public defender staffs are also required to refuse additional assignments that would prevent them from providing such competent, diligent quality representation in all their cases.

ethicalEsq believes that private attorneys and law firms should have — more accurately, do havesimilar obligations to refuse to accept new clients when it is unlikely that the client will be provided services that are diligent (attentive, prompt) and competent (thorough, knowledgeable, well-prepared).  To have a lower standard, is unfair to the new client and current clients. The Model Rules of Conduct currently state:

Rule 1.1 Competence A lawyer shall provide competent representation to a client. Competent representation requires the legal knowledge, skill, thoroughness and preparation reasonably necessary for the representation.

Rule 1.3: Diligence A lawyer shall act with reasonable diligence and promptness in representing a client.

(Click here to compare the diligence requirements across jurisdictions; and click here to compare the competence requirements across jurisdictions.)

Lawyers, how often have you heard yourself or opposing counsel ask for lengthy adjournments that are contrary to the client’s interests, because of an overload of work?  A solo practitioner in one case I handled a few years ago told the judge that a brief custody trial needed to be postponed a couple of months (into September, despite the parties living in different school districts) because she “had more work than 4 or 5 lawyers could handle.” [She’s a judge now.]   How often has your work or preparation been less than thorough because you simply were handling too many matters?  Our clients deserve better — even if it means accumulating fewer billable hours and less income. Sorry, those are the rules.  If you don’t think so, please explain to your clients why not.  Let us know, too.

July 18, 2003

welcome

Filed under: pre-06-2006 — David Giacalone @ 9:58 am

A special welcome to first-time or returning visitors arriving in response to referrals from Overlawyered.com, MyShingle.com or the Volokh Conspiracy.   You’re invited to browse our Archives and Ethics Resources, and to check the Recent Postings list in the righthand margin to see the many topics that have been covered here over the past few weeks.

Mass. Offers More Proof That Self-Help Centers Are Better Than Free Lawyers

Filed under: pre-06-2006 — David Giacalone @ 9:16 am


Although there was good news out of Massachusetts yesterday for legal aid lawyers and clients, the drama suggests once again that we need a better approach than offering free lawyers to consumers, if we are serious about solving the crisis in access to legal services.


As noted by MyShingle.com, which pointed to this AP article  from the Hampshire Daily Gazette (7/17/03), lawmakers in the Massachusetts House voted yesterday to restore the $7.6 million budget of the Massachusetts Legal Assistance Corporation, the state’s main program for providing civil legal aid to the poor, and to restore $501,000 for another program that provides legal aid to the mentally ill. According to today’s Boston Globe, the State Senate agreed to go along with the House in order restore the funds by overriding vetoes by Gov. Mitt Romney.


Romney had used his line item veto to remove legal aid moneys. As the AP article explained :



“Romney defended his legal aid vetoes, saying the state simply can’t afford the programs in the midst of the ongoing fiscal crunch. The cuts were needed to help close a $200 million hole in the Legislature’s final budget, he said.


“‘One looks at which functions state government provides that are absolutely essential … and providing funding for civil lawsuits struck us as not being absolutely essential,‘ he said Wednesday. ‘It’s a good thing to do. It’s a nice thing to do. But it’s not essential.'”


Romney had also noted that “This would be a great place for firms to focus their pro bono work, which is doing civil litigation for the poor.”  The presidents of four legal associations wrote a letter to House Speaker Thomas Finneran urging him to override the vetoes before the summer break. (go here and click on “News Releases” to locate the bar leaders’ 7/17/03 letter).


Just three days ago (7/15/03), I argued that Pro Bono is Not the Answer to the Access Problem.  Now, I’m more sure than ever.   If legal aid funds for the poorest and most vulnerable Americans are in jeopardy in Massachusetts, they will be in grave danger across the nation, as each state faces its budget deficits.   Despite Romney’s flip remark about pro bono work filling in the gap, it’s clear that there will never be enough volunteer legal assistance to serve even a tiny fraction of the needs of the poor, and such programs don’t even try to help the scores of millions of moderate income consumers who are underserved by, or shut out of, our judicial and legal system.


However, with relatively modest public or private resources, we could establish Self-Help or Pro Se Centers in each community, and provide statewide internet access to forms and information that would allow most Americans — including many of the poorest consumers — to handle most of their everyday legal needs themselves (especially with added “unbundled” assistance from attorneys, as needed).



  • I do not have current figures, but in 1997, with an annual budget of $200,000, over 400 persons a day used the Maricopa County Superior Court’s Self-Service Center in Phoenix, and 150 more people per day logged onto their website, which offered access to over 400 documents and forms that are available at the Center. Presiding Judge Robert D. Myers has said that there has been a “tremendous” improvement in court operations since the Center opened.

Because the Massachusetts Bar Association was so anxious to see the legal aid funds restored, I looked at its site to see what else MBA is doing to help make the legal system more accessible.  My expectations were raised, after learning that Article XI of the Constitution of the commonwealth of Massachusetts provides:



“Every subject of the Commonwealth ought to find a certain remedy, by having recourse to the laws, for all injuries or wrongs which he may receive in his person,property or character. He ought to obtain right and justice freely, and without being obliged to purchase it; completely, and without any denial; promptly, and without delay; conformably to the laws.”


But, my hopes that MBA would be a part of the solution rather than the problem were dashed.   Here are some of the reasons:



  1. There has apparently been very little progress since the Probate and Family Court Department of the State judiciary issued its 1997 Pro Se Committee Report, Pro Se Litigants: The Challenge of the Future (Oct. 29, 1997, 85 pp. pdf format), and asked for the cooperation and assistance of bar leaders.  A search of the MBA’s large cache of documents, revealed only 3 from the Access to Justice Committee containing the term pro se, all of which were members-only Minutes, and the last of which was created in February, 2001.  A site-wide search for the term “self-help” returned similar dismal results.
  2. The Pro Se Committee Report made many recommendations, including creating educational materials for pro se litigants and court staff, plus Self-Help facilitators, hotlines, simplified forms, unbundling efforts, and more.  The response of bar President Edward P. Ryan, Jr., to these recommendations, can be seen in his article Educating pro se litigants on the need for counsel.   As suggested by its title, the article asserts that self-represented litigants (plus judges and court employees) must be educated so they understand that every litigant needs a lawyer.    A program would be established, that would match pro se litigants with attorneys who would charge them for their services (but, maybe a little less than usual, if necessary to get the business).  Amazingly, Ryan also complained that the self-represented got too much help at court, giving the “represented” clients the impression that they too might not need lawyers the next time they are at court. [As Dave Barry would say, I am NOT making this up.]
  3. Meanwhile, MBA is seeking Nominations for its annual Access to Justice Awards.  Explaining that “These awards offer a unique opportunity to recognize the efforts and achievements of MBA members for their public-service contributions,” the Notice states that Nominations may be submitted in various categories — every single one of which relates to an attorney acting as a salaried or pro bono lawyer or prosecutor, and none of which involves helping to improve access or services for those consumers wishing to represent themselves or to handle their own legal matters.
  4. The MBA’s list of sponsored legislation for the 2003-2004 session has more than three dozen entries, none of which appears aimed at helping the self-represented or otherwise improving access to the judicial system.
  5. An article with the promising title Local attorney works to make Probate and Family Court a more welcoming place (MBA Law Journal, by Krista Zanin, posted July 1, 2003) tells the story of an attorney who received an MBA Community Service Award through the Hampshire County Bar Association for her work beautifying the hallways of the court with a quilt and other artwork.

There is no reason to believe that Massachusetts is any worse than the majority of States when it comes to the approach that bar leaders are taking toward solving the access crisis — only lawyer-centered options are being pursued.    Such remedies will fall far short of serving the needs and preferences of potential consumers of legal services.   Consumer and their advocates should be taking their demands and arguments directly to legislatures and judicial administrators, and seeking private charitable funding, to bring the benefits of Self-Help legal services to the broad public.  Scarce pro bono and legal aid resources could then be used to help consumers unable to use self-help resources to assert their legal rights and needs. 

Disclosure of Malpractice Insurance Should Be Mandatory

Filed under: pre-06-2006 — David Giacalone @ 1:26 am

Robert Ambrogi’s LawSites blog (7/17/03)  points to an illuminating article from GPSolo Magazine (April/May 2003) entitled “Should Disclosure of Malpractice Insurance Be Mandatory?It’s a pro and con piece by James E. Towery and Edward C. Mendrzycki.

checkedBoxS Towery’s “pro” argument is comprehensive and persuasive. His short history of laws and rules on the topic is quite useful, and his description of the organized bar’s reaction to such proposals is quite dispiriting (but not at all surprising).  Most clients simply presume their lawyer has malpractice insurance, but Towery notes that “most experts in legal malpractice insurance believe that one-third or more of American lawyers in private practice are uninsured.” Towery (a past chair of the ABA Standing Committee on Client Protection and past president of the State Bar of California) makes far too many good points to catalogue them all here, but his final thoughts are worth quoting and contemplating:

When a client hires a lawyer, is the lawyer’s lack of insurance a material fact that the client is entitled to know? It is difficult to fashion a persuasive argument that clients are not entitled to that information. Lawyers operate under a state license and have a monopoly on practicing law. With that monopoly go certain obligations. Full disclosure to clients of material information regarding their representation is certainly one of those obligations. And if you don’t believe that most clients would consider information about lack of insurance to be material, I suggest you put that question to a cross-section of your own clients. You may be surprised by the response.

On the other hand, there appears to be far too much “con” in Mendrzycki’s counterpoint statement.   Mendrzycki, who chairs the ABA Standing Committee on Lawyers’ Professional Liability, worries that the issue is just too complicated to be explained to clients and that a rule would a problem by stigmatizing lawyers who don’t have malpractice insurance, or driving them out of practice.  Mendrzycki stresses that disclosure is simply not a proper issue for an ethics rule, merely because clients would want to know that information.  Among his scarier excuses for opposing the disclosure requirements are:

  1. “Although purchasing insurance may be a sound business practice, it does not implicate the traditional notions of morally “right” and “wrong” behavior that the disciplinary rules were designed to address.”
  2. “We accept the principle of caveat emptor in all manner of other business transactions, and hiring a lawyer should be no different.” [editor’s note: !!! ]
  3. “To many of our clients, the law is complex and nebulous, and there is no need to further complicate the attorney-client relationship or negatively affect the perception of the profession.”

As Towery explains, and HALT has reported, (ABA Punts on Mandatory Malpractice Insurance, Spring 2003 Legal Reformer, at 3), an ABA Committee did once propose the adoption of a Model Rule making disclosure of the lack of malpractice insurance mandatory, but many other Committees objected, and Ethics 2000 rejected the notion, and failed to include the requirement in the new Model Rules.

UPDATE (10-27-03): See Declarations & Exclusions Blog Should Clients Bear the Risk When Attorneys Risk Going Bare? for a discussion on informing the client when an LRIS lawyer drops his malpractice insurance.

UPDATE (10-31-03):  The October ’03 edition of Ethics and Lawyering Today reports that Michigan, Nebraska, and North Carolina have adopted rules requiring disclosure of malpractice insurance coverage (or the lack thereof), “bringing the total number of states with disclosure rules to eight (plus one with a mandatory insurance requirement).”

Update (Feb. 22, 2006): For information on activity in several states on this issue, see our post “the Arkansas Bar Association irks me.”

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