is getting a little annoyed by the ”ethics aside” approach of the gurus and evangelists
of law firm branding, marketing and alternative or value pricing. They offer the easily-
tempted lawyer a paradise of premium clients and fees, with increased profits, while
never probing the ethical and fiduciary duties of the lawyer to insure that the client is
fully informed, treated fairly (and without manipulation) and, in the end, charged a fee
that is reasonable for competent and diligent services.
”a core conviction of mine is that — cultural considerations aside,
admittedly a large “aside” — the business of law firms is not fundamentally
different from the business of corporations.” (emphasis added)
Yes, law firms do have a different “culture” than business corporations, and
much of that difference has to do with professional ethics. But, there appears to be
little chance that Bruce will ever get to this “aside”. Earlier this year, he made it clear:
“this blog, I will remind you again, is not about ethics, it’s about economics.” [As
Church Lady used to say, "Isn't that special?" -- and convenient.]
turning over in bed–
move aside!
katydid
“Aside” means “Out of one’s thoughts or mind” and “Set out of the way; dispensed with.”
(Am. Heritage Dictionary, 2000) I don’t think our ethical and fiduciary duties should
be set aside when dealing with how we attract clients or set fees. See the Intro to the
talk and pointers on the issues. We covered some of the relevant issues earlier this week
marketing and pricing methods for attorneys have a duty to put the ethical issues front and
center. If they, and those who are so eager to follow them to higher profits, need a place
to start, they might take a look at some of our prior posts — or read them again with our
ethical duties in mind. For example:
- brand Lex (branding to permit premium pricing and reduce price elasticity)
- jackal sequel (image-making rather than quality as the basis for higher fees)
It’s worth repeating what I said two days ago, after LexThink: “I am all for modernizing the law
firm and the lawyer-client relationship — so long as it is a tool for better serving the client’s
interests, rather than one that merely uses modern selling techniques and technology to
articificially increase lawyer fees and profits and to stave off the democratizing effects in the
legal services marketplace of the digital revolution.”
move aside
cloud and fog!
lotuses are blooming
baby sparrow
move aside!
Mr. Horse passes
translated by David G. Lanoue