Clients:

ABB - David & Claire & Zach

ABB (Asea Brown Boveri Ltd.)

Semester: 2011 Fall
Project Type: Conflict Analysis, Stakeholder Assessment
Students: David Weller, Claire Hankin, Zach Mason

The Challenge: ABB is a global provider of power and automation technologies that enables utility and industry customers to improve performance while lowering environmental impact.  ABB operates in approximately 100 countries and employs approximately 124,000 people worldwide. Engineering companies like ABB … Continue reading

ACEDONE Team

African Community and Economic Development of New England (ACEDONE)

Semester: 2012 Fall
Project Type: Conflict Analysis, Curriculum Development & Delivery, Facilitated Dialogue
Students: Michael Robertson and Andrew Sullivan

ACEDONE was founded in 2002 to provide support to Boston’s East African community and families as they integrate into American society. Tensions between old world and new can exacerbate the already challenging teen/parent relationship. ACEDONE has enlisted HNMCP to report on the underlying causes of such tensions in the Somali community, and to recommend techniques and develop a curriculum for effective conflict management. Continue reading

zeke_jay

American Friends Service Committee

Semester: 2008 Fall
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Zeke Reich & Jay Osha

Conduct a conflict analysis with recommendation Continue reading

Projects - American Friends Service Committee Team S08

American Friends Service Committee

Semester: 2008 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment
Students: Jim Kreen & Lande Spottswood

Develop a management model that honors institutional culture Continue reading

Rasmus Naeye, Tian Tian, & Liz Alspector

American Red Cross

Semester: 2011 Spring
Project Type: Dispute System Evaluation
Students: Rasmus Naeye, Tian Tian, & Liz Alspector

Challenge: In 2007, the American Red Cross launched a new Ombudsman’s office, which has enjoyed a steady increase in usage ever since. Today, the office is turning its attention away from the management of its initial growth towards the development of … Continue reading

Aatif Deena Inge

Auschwitz Institute for Peace and Reconciliation

Semester: 2009 Fall
Project Type:
Students: AAatif Iqbal, Inge Osman, & Deena Quitman

Challenge: Genocide has often been described as a “social phenomenon.”  However, what are the social structures and organizational design patterns that allow or even accelerate genocidal tendencies in a society? And can any of this be described in tangible terms, so … Continue reading

Projects - Auschwitz Institute for Peace & Reconciliation Team S08

Auschwitz Institute for Peace and Reconciliation

Semester: 2008 Spring
Project Type: Curriculum Development & Delivery
Students: Rene Pfromm & Ines Wu

Develop a negotiation training for a genocide prevention workshop Continue reading

BIDMC Team - lo res

Beth Israel Deaconess Medical Center

Semester: 2014 Spring
Project Type: Stakeholder Assessment
Students: Jonathan Canel, Ruchi Shah, Tucker Devoe

Beth Israel Deaconess Medical Center (BIDMC) is one of the nation’s preeminent academic medical centers. It has adopted the Communication, Apology, and Resolution (CARe) approach to resolving adverse medical events. HNMCP will assess how well patients are represented in this process and suggest various options for ideal models of representation. Continue reading

Better Future Project

Better Future Project

Semester: 2013 Fall
Project Type: Curriculum Development & Delivery
Students: Brittany Williams and Alex Civetta

The Better Future Project’s “Divest for Our Future” campaign aims to persuade college and university presidents and boards to immediately freeze any new investment in fossil fuel companies, and divest from direct or indirect ownership of fossil fuel stocks and bonds within five years. HNMCP students will assess the challenges of this context and develop a training and related resources to help activists more effectively engage stakeholders about addressing the impact of fossil fuels. Continue reading

BCMOJ Team

British Columbia Ministry of Justice

Semester: 2012 Fall
Project Type: Dispute System Evaluation
Students: Joshua Benson and Erica Esposito

The Ministry of Justice’s Dispute Resolution Office (DRO) develops and promotes non-adversarial dispute resolution options within the justice system and government. It has introduced multiple initiatives that leverage the benefits of technology in this context. The DRO’s project with HNMCP will consider the role of technology-based “expert systems” to replace the analysis and actions of humans in specific subject areas—to triage disputes, help parties find pertinent information or prepare for further negotiation, and, optimally, to facilitate an early resolution to conflict. Continue reading

CDC 2

Centers for Disease Control and Prevention (CDC)

Semester: 2013 Fall
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: Sarah Paige, Michelle Goldring, and John Miller

The Centers for Disease Control and Prevention (CDC) is the leading federal agency implementing disease prevention and control, environmental health, and health promotion activities in the United States and abroad. HNMCP will conduct a rigorous assessment of, and provide recommendations for, strengthening CDC’s conflict prevention and management infrastructure. Continue reading

Projects - Citadel Team

Citadel

Semester: 2008 Spring
Project Type: Dispute System Evaluation
Students: GJ Ligelis, Esther Washauer-Baker, & David Moss

Evaluate the dispute management system for a top military institution
Continue reading

Nienke and Pablo

Cleveland Indians Baseball Company, L.P.

Semester: 2010 Spring
Project Type:
Students: Pablo Ros and Nienke van den Berg

Challenge: Given the standardized and highly structured process for acquiring new players in the competitive North American market for professional baseball players, how can one franchise maximize its negotiation pitch to potential players? The Cleveland Indians Baseball Company L.P. (Cleveland … Continue reading

Projects - Consensus Building Institute Team S09

Consensus Building Institute

Semester: 2009 Spring
Project Type: Curriculum Development & Delivery
Students: Stephanie Early & Mohamed Faizal

‘Translate’ a standard negotiation training to make it more readily understandable in a different cultural and socioeconomic context. Continue reading

Projects - Consensus Building Institute Team F07

Consensus Building Institute

Semester: 2007 Fall
Project Type: Dispute System Design
Students: Benet Magnuson & Amy Turner

Develop a consensus process for municipal approaches to immigration Continue reading

Consensus Building Institute

Semester: 2007 Spring
Project Type: Stakeholder Assessment
Students: Janie Kucera

Design a stakeholder dialogue model to help resolve land ownership disputes on the Western United States Continue reading

Consensus Building Institute

Semester: 2007 Spring
Project Type: Curriculum Development & Delivery
Students:

Develop facilitation expertise for NGOs Continue reading

CFPB - Jeff & Lizzie & Ryan

Consumer Finance Protection Bureau

Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Design
Students: Jeff Monhait, Lizzie Grosso, Ryan Blodgett

Challenge: The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans—whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer … Continue reading

Cornerstone - David and Joel

Cornerstone Village CoHousing

Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: David Newman, Joel Knopf

Challenge: Cornerstone Village Cohousing is an intentional residential community of 32 households in North Cambridge in which residents actively participate in the design and operation of their own neighborhood. With the acknowledgement that conflict is an inevitable part of working and … Continue reading

Liz Alspector & Deborah Ellsworth

Court Services and Offender Supervision Agency (CSOSA)

Semester: 2010 Fall
Project Type: Dispute System Evaluation
Students: Deborah Ellsworth & Liz Alspector

Challenge: When workplace conflict requires an intervention, an objective assessment of the root causes of the conflict can save the organization much headache and provide a clear pathway out from under the dispute. The Court Services and Offender Supervision Agency … Continue reading

Projects - Covenant Transport Team

Covenant Transport

Semester: 2007 Fall
Project Type: Dispute System Design
Students: Tenley Laserson

Develop a dispute system to address major injury claims Continue reading

Stacylyn and Michael

Delta Directions Consortium

Semester: 2010 Spring
Project Type:
Students: Stacylyn Dewey and Michael Doore

Challenge: In a community with significant and diverse development needs, conflict is bound to arise among activists over which agendas deserve to be addressed first, and how many resources need to be invested in order to begin an effective development … Continue reading

Projects - Delta Directions Team S09

Delta Directions Consortium

Semester: 2009 Spring
Project Type: Facilitated Dialogue
Students: Ben Weiner, Jared Craft, Amanda Kim, & Joe Pileri

To build consensus among the different players in the Mississippi Delta transportation field. Continue reading

Chile - Leah & Apoovra & Teresa

Dirección de Gestión y Modernización de la Justicia, Ministerio de Justicia, Chile (DGM)

Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Evaluation, Mediation
Students: Leah Kang, Apoorva Patel, Teresa Napoli

Challenge: The Dirección de Gestión y Modernización de la Justicia (DGM) is an arm of the Ministry of Justice in Chile. Its main functions are to integrate a modern and managerial vision of justice reform and to evaluate, coordinate, implement, and … Continue reading

Projects - Episcopal Diocese of Massachusetts Team S09

Episcopal Diocese of Massachusetts

Semester: 2009 Spring
Project Type: Facilitated Dialogue
Students: Jordan Goddard, Will Boothby, & Mayssam Ali

To help a parish end a spiral of hostility and distrust between the rector and various constituencies in the parish.
Continue reading

Karl Jun, Felicia Cote, Theodore Hart

Episcopal Diocese of Massachusetts

Semester: 2012 Spring
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Karl Jun, Felicia Cote, and Theodore Hart

The Episcopal Diocese of Massachusetts has traditionally required congregations to cover 100% of the health insurance premiums of clergy and lay employees. This policy has been questioned of late and the conversation has become divisive, indicating that deeper issues than simply financial exist and are obstacles to good decision making. HNMCP students will facilitate a series of conversations to help surface the various interests, begin a deeper conversation about possible options, and produce a report for the wider community on its findings and analysis. Continue reading

FAIR Fund/Dru Campaign

Semester: 2007 Spring
Project Type: Curriculum Development & Delivery, Stakeholder Assessment
Students: Rory Van Loo and Sandra Vasher

Develop a guidebook and training for advocates of strong campus policies towards sexual violence Continue reading

Tonya SoYoung and Zeynep

Federal Energy Regulatory Commission

Semester: 2010 Spring
Project Type:
Students: SoYoung Choe, Tonya Long, and Zeynep Sener

Challenge: What measures are necessary to ensure that a dispute resolution unit within a federal regulatory agency that addresses energy conflicts is fully integrated into the agency? Although already described by many as a dynamic and highly successful example of … Continue reading

ferc2008

Federal Energy Regulatory Commission

Semester: 2008 Fall
Project Type: Dispute System Evaluation
Students: Matt Hutchins, Matej Sapak, & Adam Glenn

Evaluate the dispute management system within the energy industry
Continue reading

feinburg2008v2

Feinberg Group

Semester: 2008 Fall
Project Type: Dispute System Design
Students: Erin Walczewski, Erin Katzen, Nevin Kamath and Sam Prevatt

Develop an ADR program for the sub-prime mortgage crisis Continue reading

Kate Van Akin and Rose Yan

First Unitarian Society in Newton

Semester: 2011 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment
Students: Kate Van Akin & Rose Yan

Challenge: This project will partner HNMCP students with a local Unitarian Universalist congregation to design a new conflict management system for the congregation. The First Unitarian Society in Newton (FUSN) has a proud history of serving the spiritual needs of approximately … Continue reading

Harvard Vanguard Team

Harvard Vanguard Medical Associates/Atrius Health

Semester: 2013 Spring
Project Type: Conflict Resolution Advice, Curriculum Development & Delivery
Students: Hema Patel & Sara del Nido

Atrius Health is an association of six multi-specialty, non-profit, physician group practices employing over 1,100 physicians and serving over 1,000,000 patients in Eastern and Central Massachusetts. Due to intense external challenges and cost pressures, medical chiefs and directors at Harvard … Continue reading

Alonzo-and-Sally-lo-res-for-web-e1335544383765

Hewlett Packard & The Corporate Responsibility Initiative

Semester: 2010 Spring
Project Type:
Students: Alonzo Emery and Sally Wagner Partin

Challenge:  When factory management decides it wants to involve its workforce in the redesign of its factory-wide grievance system, how should it go about structuring that process? Our work: Develop and deliver a consensus-building workshop for members of management, human resources, … Continue reading

Alonzo Marisa Alexis

Hewlett Packard & The Corporate Social Responsibility Initiative

Semester: 2009 Fall
Project Type:
Students: Alexis Chernak, Marisa Cruz, & Alonzo Emery

Challenge: Developing effective in-house grievance mechanisms is one of the primary means by which corporations can improve their own track records when it comes to social responsibility and human rights. However, thorny implementation challenges remain for corporations wishing to design … Continue reading

IILP - Jennifer Edward Kristi

Institute for Inclusion in the Legal Profession (IILP)

Semester: 2010 Fall
Project Type:
Students: Jennifer Kan, Edward Guo, Kristi Jobson

Challenge: During the last 40 years law firms have made enormous progress as they have tried to create a more diverse work environment. Despite this progress, such law firms typically have work to do as they endeavor to create a culture … Continue reading

IILP Team

Institute for Inclusion in the Legal Profession and an AMLaw 100 Firm

Semester: 2012 Fall
Project Type: Conflict Resolution Advice, Stakeholder Assessment
Students: Kay Lee, Rebecca Liu and Luke Marumba

The Institute for Inclusion in the Legal Profession (IILP) and an AmLaw 100 firm with over 1,100 lawyers across offices in Asia, Europe and the United States have recruited HNMCP to conduct a stakeholder assessment to better understand the firm’s current systems for handling internal disputes, disagreements, and misunderstandings that involve diversity and inclusion issues on race, gender, ethnicity, religion, disability, and LGBT issues within the firm Continue reading

Brittany Horth, Ladum Omideyi, and Mike Werner

Internal Revenue Service Office of Appeals

Semester: 2012 Fall
Project Type: Dispute System Evaluation
Students: Brittany Horth, Ladun Omideyi and Mike Werner

The Internal Revenue Service’s Office of Appeals (IRSOA) serves as the administrative forum for any taxpayer contesting an IRS compliance action. IRSOA has recruited HNMCP to provide a fresh perspective—to evaluate and retool the ADR programs to ensure they (1) adequately address the needs of the relevant taxpayer segment and (2) efficiently accelerate case resolution. Continue reading

Projects - International Development Law Organization Team

International Development Law Organization (IDLO)

Semester: 2010 Fall
Project Type:
Students: Ellen Wheeler, Lee Brand, Bridget DeVoy

Challenge: Microfinance is a fast growing industry and means for people in developing countries to improve their economic conditions. The growth in microfinance activity has resulted in a proliferation of disputes between borrowers and lenders, where typically borrowers lack the education and … Continue reading

Zara and Sherry

International Rescue Committee – Thailand

Semester: 2010 Spring
Project Type:
Students: Zara Lockshin and Sherry William

Challenge: Is it possible for an outside actor to spur the design of a system of justice within a refugee camp setting that harmonizes the traditional dispute resolution practices of a displaced refugee population with the formal legal system of … Continue reading

Candice Jessica Paul

La Raza Roundtable De California, In Collaboration with the San Jose Mayor’s Office

Semester: 2009 Fall
Project Type:
Students: Candice Carson, Jessica Fitts, & Paul Yoo

Challenge: How can one use consensus building and conflict management skills to address multi-layered social phenomena such as the over-representation of Latinos in California’s prison system? This was the question we were given when a prominent Latino advocacy group from San Jose, … Continue reading

Mass Division of Banks Team - Natalie Perez & Lauren Schloss

Massachusetts Division of Banks

Semester: 2013 Spring
Project Type: Dispute System Evaluation
Students: Natalie Perez & Lauren Schloss

The Massachusetts Division of Banks (DOB) is a regulatory agency within the Office of Consumer Affairs and Business Regulation whose mission is to advance the public interest by ensuring a sound, competitive, and accessible banking and financial services environment. The … Continue reading

Projects - Mediation Works Incorporated Team

Mediation Works Incorporated

Semester: 2009 Spring
Project Type: Dispute System Design, Mediation
Students: Steven Segal

To design a monitoring and assessment method for an eviction mediation program. Continue reading

Projects -Medical Legal Partnership for Children Team

Medical Legal Partnership for Children

Semester: 2008 Spring
Project Type: Dispute System Design
Students: Pia Owens, Rosalie Braunstein, & Yared Alula

Develop a dispute management system for low-income housing Continue reading

Projects - Mercy Corps Team

Mercy Corps

Semester: 2007 Fall
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Amy Gordon & Tina Rad

Evaluate the best practices for international land disputes Continue reading

Saady Siddiky, Rose Yan, and Amanda Willis

Michigan State University College of Law

Semester: 2012 Spring
Project Type: Dispute System Design, Mediation
Students: Saady Siddiky, Rose Yan, and Amanda Willis

HNMCP will assist the Michigan State University College of Law in the creation of a peer mediation program to empower students to resolve their issues in an informal process that encourages shared communication, learning opportunities, and creative and lasting solutions and allows students trained in the current mediation certification courses to further develop and hone their skills. Continue reading

Peru Ministry of Economy & Finance Team - Daniel Holman & Mark Johnson

Ministry of Economy and Finance of Peru

Semester: 2013 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Daniel Holman & Mark Johnson

The Ministry of Economy and Finance of Peru (MEFP) manages the State Coordination and Response System for International Investment Disputes. The Response System supports and manages Investor-State Dispute Settlement (ISDS) cases and proceedings, as well as creating guidelines for arbitration … Continue reading

Leila Perkins, Eugene Karlik, and Daniel Doktori

Modria.com

Semester: 2012 Spring
Project Type: Dispute System Design
Students: Leila Perkins, Eugene Karlik, and Daniel Doktori

Modria.com is an online dispute resolution (ODR) services and technology company that has led in the ODR field since its inception. This project focuses on Modria’s effort to help design an online dispute resolution system to meet the European Union’s mandate for an EU-wide single online platform for contractual dispute resolution. HNMCP students will provide a summary report of recommendations for the ODR system design. Continue reading

Modria 2 Team - Daniel Dykes and Xin Liu

Modria.com

Semester: 2013 Spring
Project Type: Dispute System Design, Stakeholder Assessment
Students: Daniel Dykes & Xin Liu

Founded in 2011, Modria is a leading online dispute resolution services and technology company in the field of eCommerce and online payments. Modria believes that online dispute resolution (ODR) is the future of justice. It aims to change the way … Continue reading

Jennifer Evan - Montgomery

Montgomery County Public Schools

Semester: 2009 Fall
Project Type:
Students: Evan Bieber & Jennifer Yu

Challenge: When after years of hard work, an organization has succeeded in developing an exceptionally successful model of dispute resolution and collective governance and decides it would like to promote its experience as a “best practice,” how can that organization’s … Continue reading

NIH - Rachel & Diana

National Institutes of Health (NIH)

Semester: 2010 Fall
Project Type: Dispute System Evaluation
Students: Rachel Krol, Diana Tomezsko

Challenge: The impacts of conflict on society can be especially high when it occurs at the National Institutes of Health (NIH), the government agency charged with the critical task of enhancing health, lengthening life, and reducing the burdens of illness and … Continue reading

NIH 3

National Institutes of Health (NIH)

Semester: 2013 Fall
Project Type: Dispute System Evaluation
Students: Natalie Jay and Sean Withall

The National Institutes of Health Office of the Ombudsman is a neutral, independent, and confidential resource providing informal assistance to NIH scientists, administrators, and support staff in addressing work-related issues. HNMCP will develop metrics for and conduct an assessment of a new pilot Peer Resolution Program the Office will launch in the fall of 2013. Continue reading

maggie_brian

Natural Resources Defense Council

Semester: 2008 Fall
Project Type: Curriculum Development & Delivery
Students: Maggie O'Grady & Brian Chernoff

Develop a culturally-sensitive environmental negotiation training course Continue reading

Projects - North Shore Medical Center/Union Hospital Tea

North Shore Medical Center/Union Hospital

Semester: 2008 Fall
Project Type: Conflict Analysis, Stakeholder Assessment
Students: Brian Friedman & Stephanie Singer

Conduct a stakeholder/conflict assessment for hospital patients Continue reading

OGIS - Mike and Krista

Office of Government Information Services (OGIS)

Semester: 2011 Fall
Project Type: Dispute System Evaluation
Students: Mike Nieto and Krista DeBoer

Challenge: The mission of the Office of Government Information Services (OGIS) is to improve the Freedom of Information Act (FOIA) process and resolve disputes between Federal agencies and FOIA requesters. OGIS reviews policies and procedures of administrative agencies under FOIA, reviews … Continue reading

Anna Gressel and Jon Enfield

Office of New York City Council Member Daniel R. Garodnick

Semester: 2012 Fall
Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment
Students: Jon Enfield and Anna Gressel

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits. Continue reading

Office of New York City Council Member Daniel R. Garodnick

Semester: 2007 Spring
Project Type: Stakeholder Assessment
Students: Michael Blank and Jane Morrill

Conduct a stakeholder assessment of a larger building project in New York City Continue reading

OneVoice 2

OneVoice Movement

Semester: 2013 Fall
Project Type: Conflict Resolution Advice, Stakeholder Assessment
Students: Sarah Kalin, Frédérique Couture-Carrier, and Jennifer Garnett

The OneVoice Movement is an Israeli-Palestinian parallel initiative seeking to build a two-state solution in the hope achieving a lasting peace for both peoples. HNMCP students will conduct a stakeholder assessment of businesses, think tanks, and NGO’s promoting conflict resolution in the region to determine how much mission-overlap they have and how they might better work together towards peace. Continue reading

Projects - Paulist Center Team F07

Paulist Center

Semester: 2007 Fall
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Becky Jaffe & Dave Baron

Design and evaluate a reconciliation process for disaffected Catholics Continue reading

Paulist Center

Semester: 2006 Fall
Project Type: Conflict Analysis
Students: Ashley Harris, Jennifer Reynolds, and Brad Rosen

Conduct a conflict assessment of the Boston Archdiocese Continue reading

Projects - Paypal Team S09

Paypal

Semester: 2009 Spring
Project Type: Dispute System Design, Stakeholder Assessment
Students: Isaac Beerman & Rachel Carlton

Design an online system that meets the needs of a local courthouse. Continue reading

Prison Fellowship Team - lo res

Prison Fellowship

Semester: 2014 Spring
Project Type: Consensus Building Effort
Students: Michaela Kromer, Andrew Mamo, Anna Alriksson

Prison Fellowship (PF) partners with the local church and nonprofit organizations to meet the spiritual, physical, and personal needs of prisoners and their families. PF is launching a Wardens Program designed to help prison managers become transformational leaders in the moral rehabilitation of inmates. PF has asked HNMCP to help it develop a consensus building process for wardens and other stakeholders in the reform of prison culture (e.g. legislators, Directors of Corrections, Governor’s offices, inmates and the public). Continue reading

Projects -  Regional Court of Sofia Team

Regional Court of Sofia

Semester: 2011 Spring
Project Type: Dispute System Evaluation, Mediation
Students: Regional Court of Sofia Sonia Vallabh and Emil Andersson

Challenge: The Regional Court of Sofia is the largest and busiest court in Bulgaria. In 2009, the Court launched an effort to develop a court-annexed mediation program that will help alleviate the court’s backlog. While the program is now up … Continue reading

Ashley Nyquist and Jake Lee

Renmin University Law School

Semester: 2012 Spring
Project Type: Curriculum Development & Delivery
Students: Ashley Nyquist and Jake Lee

Renmin University Disability Law Clinic (DLC) engages with fledgling NGOs to empower students, faculty and volunteer lawyers working with disabled citizens and disabled persons organizations (DPOs). In an effort to help DPO representatives strengthen their ability to communicate effectively with government and other key decision makers, HNMCP students will create a negotiation and consensus building skills training for the Renmin DLC that will help equip leading DPOs with the tools necessary to achieve their advocacy goals. Continue reading

Renmin Team - lo res

Renmin University Law School

Semester: 2014 Spring
Project Type: Conflict Analysis/Stakeholder Assessment, Consensus Building Effort, Strategic Negotiation Advice
Students: Alyssa Colbert, Mark Johnson

HNMCP, Harvard Project on Disability, and the Renmin University Disability Law Clinic in Beijing continue a relationship that began in the spring of 2012. In this current project, the HNMCP team will examine how stakeholders involved in the education of students with disabilities can better manage disputes in this area and problem solve around specific issues related to education access. They will conduct a stakeholder assessment and conflict analysis, leading to the development of a consensus building curriculum and report.
Continue reading

Adam-Toby-RCA

Roman Catholic Archdiocese of Newark

Semester: 2009 Fall
Project Type: Conflict Resolution Advice
Students: Toby Berkman & Adam Kinon

Challenge: The Archdiocese of Newark believes two parishes (located 0.1 miles apart) should merge. The two parishes disagree. The students’ task is to facilitate an effort to resolve the standoff. In 2002, The Roman Catholic Archdiocese of Newark launched the New … Continue reading

Projects - Seeds of Peace Team

Seeds of Peace

Semester: 2011 Fall
Project Type: Curriculum Development & Delivery
Students: Rachel Krol, Krystyna Wambold

Challenge: Seeds of Peace (SoP) is a non-profit organization dedicated to the pursuit of lasting peace in regions of conflict, primarily the Middle East and South Asia. Its mission is to help young people develop the relationships, understanding, courage, and leadership … Continue reading

Andrews Chinsky and Christie DiNapoli

Seeds of Peace

Semester: 2012 Fall
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Andrew Chinsky and Christie Dinapoli

Seeds of Peace is dedicated to the pursuit of lasting peace by helping high potential youth in regions of conflict develop effective leadership in peace-building. There are more than one hundred NGOs devoted to conflict resolution and peace-building in Israel and Palestine that, while having similar or shared missions, have little to no coordination or communication between organizations. SoP has contracted HNMCP to map the scope of the peace-building community and make recommendations on a consensus-building process for organizations to leverage their individual strengths to positively impact each other’s work and their broader goals. Continue reading

Seeds 2

Seeds of Peace

Semester: 2013 Fall
Project Type: Curriculum Development & Delivery
Students: Caitlin Hewes & Sasha Pippenger

Seeds of Peace (SoP) inspires and equips new generations of leaders from regions of conflict with the relationships, understanding, and skills needed to advance lasting peace. SoP has contracted HNMCP to develop and deliver a basic training in mediation to its South Asian Senior and Graduate Seeds group—approximately 30 Afghan, Indian, and Pakistani youth—as well as develop a teaching guide so SoP staff can continue to deliver this training in the future. Continue reading

Projects - Southern Coalition for Justice Team

Southern Coalition for Social Justice

Semester: 2009 Spring
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: Jared Strumwasser, Becky Jaffe, & Jonathan Korin

Design a consensus-based model for resolving heirs’ property disputes. Continue reading

Heirs - Ashwin & Greg

Southern Coalition for Social Justice/ Heirs’ Property Retention Coalition

Semester: 2010 Fall
Project Type: Mediation
Students: Greg LeSaint and Ashwin Kaja

Challenge: Heirs’ property is collectively-owned land that has passed through successive generations of families in which the heirs all have undivided interests. Absent unanimous agreement, heirs cannot make property decisions, with the consequence that significant collective-action problems and family disputes can cause … Continue reading

TBWA Team - Jason Orr and Natasha Caldwell

TBWA

Semester: 2013 Spring
Project Type: Conflict Resolution Advice, Dispute System Design, Stakeholder Assessment
Students: Jason Orr and Natasha Caldwell

TBWA is the seventh largest Advertising Agency Network in the world, with 260+ offices in 100 countries. In North America, their two largest advertising offices operate under the name TBWAChiat Day, and are located in NY & LA. The changing … Continue reading

Nantucket - Ken James Emilie

Town of Nantucket

Semester: 2010 Fall
Project Type:
Students: Ken Gantz, James Goldschmidt, Emilie Aguirre

Challenge: What could be a more challenging to multi-party negotiation than a recurring series of three-year contract negotiations between a municipal government and five separate unions? Add to that a small town context, where town officials, negotiators, and union membership all … Continue reading

Tuesdays Children Team - lo res

Tuesday’s Children

Semester: 2014 Spring
Project Type: Consensus Building Effort, Stakeholder Assessment
Students: Rebecca Slater, Elizabeth Breit

In 2008, Tuesday’s Children—an organization created to promote healing for those directly affected by September 11th—founded Project COMMON BOND (PCB) to bring together teens from around the world who share a “common bond” of family loss in an act of terrorism, violent extremism, or war. As PCB enters of period of mission review, it looks to address the fact that it has not experienced supportive integration into Tuesday’s Children. HNMCP will conduct a stakeholder analysis, make recommendations, and possibly facilitate a consensus building process to help both organizations move forward in a productive way. Continue reading

Elaine and Annie

Tuesday’s Children

Semester: 2010 Spring
Project Type:
Students: Anne Levin and Elaine Lin

Challenge: Developing effective negotiation, communication and conflict management skills is essential for survivors of terrorism.  These skills are especially important for young people if they are to move on constructively with their lives after suffering the trauma of a terrorist … Continue reading

Taylor Lauren - DOJ

U.S. Department of Justice

Semester: 2009 Fall
Project Type:
Students: Taylor Ashley & Lauren Foshee

Challenge: All mediation processes are not created equal. While offering mediation as a supplement to a regular litigation process might be a good idea overall, important questions as to mediation quality remain. What makes for a good mediation process? Within … Continue reading

U.S. Department of State

Semester: 2007 Spring
Project Type: Dispute System Design, Stakeholder Assessment
Students: Lauren Salvati

Develop a dispute systems for a cooperative working group coordinating United Nations Compensation funding Continue reading

Dept of State Team - lo res

U.S. Department of State

Semester: 2014 Spring
Project Type: Conflict Resolution Advice, Legislative Research, Stakeholder Assessment
Students: Erin Bloom, James O'Neill

A complex framework of legally binding treaties and less formal agreements governs water sharing and use in Central Asia. The Department of State hopes to facilitate dialogue among the region’s stakeholders. HNMCP students will examine legal and non-binding frameworks governing water use in the region, review and recommend best practices, and recommend strategies towards a facilitated dialogue to address cooperation, mutual learning and coordinated action to build sustained legal relationships amongst stakeholders. Continue reading

Barbara Sobowska and Danielle Bart

U.S. Department of Transportation/Volpe National Transportation System Center

Semester: 2012 Spring
Project Type: Dispute System Design
Students: Barbara Sobowska and Danielle Bart

The Volpe Center, part of the U.S. Department of Transportation (USDOT), is working with Federal Railroad Administration to implement a confidential reporting system for “close calls” to help identify safety hazards. HNMCP will work with Volpe on the dispute resolution process that will be part of that reporting system. Continue reading

Projects -  EEOC Team

U.S. Equal Employment Opportunity Commission (EEOC)

Semester: 2011 Spring
Project Type: Dispute System Evaluation
Students: Laura Taylor and Vivian Choi

Challenge: Since 2003, the EEOC has been promoting the use of its one-stop ADR program for the resolution of a variety of workplace disputes.  Now the EEOC would like to know if staff are using the program as much as … Continue reading

Cristina Fernandez and Reena Mittelman

U.S. Office of Special Counsel

Semester: 2012 Spring
Project Type: Dispute System Evaluation, Mediation
Students: Reena Mittelman and Cristina Fernandez

The U.S. Office of Special Counsel (OSC) is a federal prosecutorial agency whose primary mission is to protect federal employees and others from “prohibited personnel practices” (PPP), including the deliberate targeting of whistleblowers for punishment. HNMCP students will assess the OSC’s current mediation program, offering critical analysis of and creative recommendations for how the OSC can best employ ADR to process cases. Continue reading

OSC 2 Team - Olga Kamensky and John Abbruzzese

U.S. Office of Special Counsel

Semester: 2013 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Olga Kamensky and John Abbruzzese

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose mandate cover violations of four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment … Continue reading

OSC 3

U.S. Office of Special Counsel

Semester: 2013 Fall
Project Type: Dispute System Evaluation
Students: Laurence Hull, Charity Fort, and Shane Hunt

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose primary mission is to safeguard the merit system by protecting federal employees and applicants from prohibited personnel practices, especially reprisal for whistleblowing. Based on recommendations from two previous projects with HNMCP on specific aspects of the agency’s work, OSC now invites HNMCP to assess and make dispute systems design recommendations for the agency as a whole. Continue reading

WestJet Team - lo res

WestJet

Semester: 2014 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Christopher Jung, Katherine Lynch, Steven Li

WestJet is a company of more than 9,000 employees flying one of the youngest fleets of Boeing 737s to over 80 destinations. Although WestJet employees are not unionized, the organization conducts interest-based bargaining with several of its work groups to collaboratively determine working conditions and wages. HNMCP students will conduct a stakeholder analysis of both a previous and an upcoming negotiation, suggest areas where interests conflict and overlap, and make recommendations on negotiation substance, process, and information flow. Continue reading