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	<title>Comments for Hal Roberts</title>
	<atom:link href="http://blogs.law.harvard.edu/hroberts/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.law.harvard.edu/hroberts</link>
	<description>watching technology</description>
	<pubDate>Fri, 21 Nov 2008 20:25:34 +0000</pubDate>
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		<title>Comment on Where are the AdWords jingles? by hal</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/11/12/sunny-jim-says-where-are-the-adwords-jingles/#comment-71</link>
		<dc:creator>hal</dc:creator>
		<pubDate>Mon, 17 Nov 2008 15:24:47 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=27#comment-71</guid>
		<description>These are all good reason that straightforward pitches work well on adwords.  But the downside of this sort of advertising is that it's boring and no one reads it.  Certainly that is an acknowledged problem with adwords stuff -- it's so prevalent and so unassuming that it's really easy just to filter it out completely.  The traditional counterweight to this problem in advertising is jingle type advertising that does a worse job of the direct sell but attracts more attention.  

I think it's an open (and important) question we haven't seen (as far as I know) these sort of jingle advertising on adwords yet.  The most obvious result is that the ads in themselves lack the cultural impact of the jingles.  Traditional forms of advertising have effect not only through the content that they support but also through the content of the ads themselves -- encouraging consumers to associate cars with power, perfumes with beauty, and laundry detergent with a happy home life.  These messages have historically played an important role in shaping our society but are absent from adwords.</description>
		<content:encoded><![CDATA[<p>These are all good reason that straightforward pitches work well on adwords.  But the downside of this sort of advertising is that it&#8217;s boring and no one reads it.  Certainly that is an acknowledged problem with adwords stuff &#8212; it&#8217;s so prevalent and so unassuming that it&#8217;s really easy just to filter it out completely.  The traditional counterweight to this problem in advertising is jingle type advertising that does a worse job of the direct sell but attracts more attention.  </p>
<p>I think it&#8217;s an open (and important) question we haven&#8217;t seen (as far as I know) these sort of jingle advertising on adwords yet.  The most obvious result is that the ads in themselves lack the cultural impact of the jingles.  Traditional forms of advertising have effect not only through the content that they support but also through the content of the ads themselves &#8212; encouraging consumers to associate cars with power, perfumes with beauty, and laundry detergent with a happy home life.  These messages have historically played an important role in shaping our society but are absent from adwords.</p>
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		<title>Comment on Where are the AdWords jingles? by Jim Morris</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/11/12/sunny-jim-says-where-are-the-adwords-jingles/#comment-70</link>
		<dc:creator>Jim Morris</dc:creator>
		<pubDate>Sat, 15 Nov 2008 00:02:48 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=27#comment-70</guid>
		<description>I think the genius of Google's model is that the ads on search pages are minimized so that one must click them to learn more. It seems to serve eveyone's interest:
1. The reader's screen is not crowded with undesired ads.
2. The advertiser is motivated to give an honest, short description so the clicker-through is genuinely interested.
3. Google is motivated to get a lot of likely ads on the page so that a click-through happens.
Of course, this is an entirely ultilitarian viewpoint.</description>
		<content:encoded><![CDATA[<p>I think the genius of Google&#8217;s model is that the ads on search pages are minimized so that one must click them to learn more. It seems to serve eveyone&#8217;s interest:<br />
1. The reader&#8217;s screen is not crowded with undesired ads.<br />
2. The advertiser is motivated to give an honest, short description so the clicker-through is genuinely interested.<br />
3. Google is motivated to get a lot of likely ads on the page so that a click-through happens.<br />
Of course, this is an entirely ultilitarian viewpoint.</p>
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		<title>Comment on OpenDNS and Firefox Search by silencer</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-64</link>
		<dc:creator>silencer</dc:creator>
		<pubDate>Thu, 13 Nov 2008 05:58:45 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-64</guid>
		<description>On both my desktop AND the brand new acer one netbook I bought YESTERDAY, suddenly my firefox searches ended in OPEN DNS GUIDE. 
I was able to get my searches unhijacked by this 'setting', back to google.
I am quite mad about this. Why did OPENDNS hack my firefox browsers?
Secondly, NOW if I type in a site manually, instead of a 404 I am getting redirected to OPENDNS GUIDE. I do not have any settings left to change.

Is there a lawyer launching a class action lawsuit against this company, as I would like to write a statement for court about how they took over my browser and cost me several hours of time and I STILL can't get rid of it?</description>
		<content:encoded><![CDATA[<p>On both my desktop AND the brand new acer one netbook I bought YESTERDAY, suddenly my firefox searches ended in OPEN DNS GUIDE.<br />
I was able to get my searches unhijacked by this &#8217;setting&#8217;, back to google.<br />
I am quite mad about this. Why did OPENDNS hack my firefox browsers?<br />
Secondly, NOW if I type in a site manually, instead of a 404 I am getting redirected to OPENDNS GUIDE. I do not have any settings left to change.</p>
<p>Is there a lawyer launching a class action lawsuit against this company, as I would like to write a statement for court about how they took over my browser and cost me several hours of time and I STILL can&#8217;t get rid of it?</p>
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		<title>Comment on Google Adwords Category Exclusion by David</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/06/24/google-adwords-category-exclusion/#comment-36</link>
		<dc:creator>David</dc:creator>
		<pubDate>Fri, 12 Sep 2008 14:57:31 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/2008/06/24/google-adwords-category-exclusion/#comment-36</guid>
		<description>I don't fully agree that "triggering" content will become less commonplace - there's far too much of a market for juveunile, sexually explicit, profane and violence-based content and there are entire industries with thriving affiliate strategies constantly fueling these sites.

However it would be useful, as you say, for Google to release more information about classification. Although with Google's track records, there's little hope they will be this open.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t fully agree that &#8220;triggering&#8221; content will become less commonplace - there&#8217;s far too much of a market for juveunile, sexually explicit, profane and violence-based content and there are entire industries with thriving affiliate strategies constantly fueling these sites.</p>
<p>However it would be useful, as you say, for Google to release more information about classification. Although with Google&#8217;s track records, there&#8217;s little hope they will be this open.</p>
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		<title>Comment on OpenDNS and Firefox Search by hal</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-33</link>
		<dc:creator>hal</dc:creator>
		<pubDate>Sun, 07 Sep 2008 18:02:17 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-33</guid>
		<description>David,

I've edited the text slightly.  At the end of the day, yahoo gives you money in return for information about what websites your clients are browsing for.  That qualifies as selling your clients' data.  The exception in your privacy policy further allows for a large range of behaviors to which many folks would object.  It seems to me, for example, to allow you to affiliate yourself with NebuAd for the purpose of providing more targeted advertising to your clients.  There's a broad range of such possible objectionable activities that fall under the rubric of affiliated advertising services.

What's most troubling about opendns is that the system is opt-in  and opaque to most users, as strongly indicated by the fact that the very bright and technology savvy Doc Searls can't figure out why his firefox has suddenly broken.  That he can opt-out by signing up for an account on your system and wading through the preferences is completely beside the point.  A quick look at the search page shows a tiny 'why am i here' link in the top right that doesn't explain at all that opendns has injected itself into the dns process.  It's one thing for someone to visit yahoo voluntarily and submit his info to them.  It's another for the opendns search page to be injected into the browsing session via a deep and opaque mechanism.</description>
		<content:encoded><![CDATA[<p>David,</p>
<p>I&#8217;ve edited the text slightly.  At the end of the day, yahoo gives you money in return for information about what websites your clients are browsing for.  That qualifies as selling your clients&#8217; data.  The exception in your privacy policy further allows for a large range of behaviors to which many folks would object.  It seems to me, for example, to allow you to affiliate yourself with NebuAd for the purpose of providing more targeted advertising to your clients.  There&#8217;s a broad range of such possible objectionable activities that fall under the rubric of affiliated advertising services.</p>
<p>What&#8217;s most troubling about opendns is that the system is opt-in  and opaque to most users, as strongly indicated by the fact that the very bright and technology savvy Doc Searls can&#8217;t figure out why his firefox has suddenly broken.  That he can opt-out by signing up for an account on your system and wading through the preferences is completely beside the point.  A quick look at the search page shows a tiny &#8216;why am i here&#8217; link in the top right that doesn&#8217;t explain at all that opendns has injected itself into the dns process.  It&#8217;s one thing for someone to visit yahoo voluntarily and submit his info to them.  It&#8217;s another for the opendns search page to be injected into the browsing session via a deep and opaque mechanism.</p>
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		<title>Comment on OpenDNS and Firefox Search by hal</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-32</link>
		<dc:creator>hal</dc:creator>
		<pubDate>Sun, 07 Sep 2008 17:26:44 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-32</guid>
		<description>Doc,

It sounds like the problem is that your network setup got changed somehow so that you are now using opendns as your dns server.  Most likely, whatever isp you are connecting through has changed to using opendns as their default dns server.  So the change didn't happen in firefox.  It happened in your underlying network configuration as pushed to you by your isp, and firefox is just making the change apparent.

To verify this in windows, go to the command line and type 'ipconfig /all'.  If the dns server listed is opendns, that's the issue.  To get the search as address bar fall through working again, you'll need to manually change your dns server back to some non-opendns dns server (or call and complain to your isp and get them to change back to a non-opendns dns server for their network).</description>
		<content:encoded><![CDATA[<p>Doc,</p>
<p>It sounds like the problem is that your network setup got changed somehow so that you are now using opendns as your dns server.  Most likely, whatever isp you are connecting through has changed to using opendns as their default dns server.  So the change didn&#8217;t happen in firefox.  It happened in your underlying network configuration as pushed to you by your isp, and firefox is just making the change apparent.</p>
<p>To verify this in windows, go to the command line and type &#8216;ipconfig /all&#8217;.  If the dns server listed is opendns, that&#8217;s the issue.  To get the search as address bar fall through working again, you&#8217;ll need to manually change your dns server back to some non-opendns dns server (or call and complain to your isp and get them to change back to a non-opendns dns server for their network).</p>
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		<title>Comment on OpenDNS and Firefox Search by David Ulevitch</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-31</link>
		<dc:creator>David Ulevitch</dc:creator>
		<pubDate>Sun, 07 Sep 2008 17:25:33 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-31</guid>
		<description>Doc -- nothing has changed on our end in months.

If you go to about:config in Firefox and look for keyword.url you can change that to whatever you want.

If you want to stop us from responding to address bar search requests, login to your OpenDNS account and turn off "OpenDNS proxy."  Note that if you do that, shortcuts and other typo correction features will start to break.</description>
		<content:encoded><![CDATA[<p>Doc &#8212; nothing has changed on our end in months.</p>
<p>If you go to about:config in Firefox and look for keyword.url you can change that to whatever you want.</p>
<p>If you want to stop us from responding to address bar search requests, login to your OpenDNS account and turn off &#8220;OpenDNS proxy.&#8221;  Note that if you do that, shortcuts and other typo correction features will start to break.</p>
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		<title>Comment on OpenDNS and Firefox Search by Doc Searls</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-30</link>
		<dc:creator>Doc Searls</dc:creator>
		<pubDate>Sun, 07 Sep 2008 17:06:33 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-30</guid>
		<description>I understand why the failover works. What I don't understand is why it suddenly started to work that way. In the past, the address bar also served as a google search bar unless I typed or pasted in an actual URL. The search default was I'm Feeling Lucky -- which was a trip directly to the site Google thought was requrested. Otherwise it went to a Google search. Now Google is gone and there is only OpenDNS. For example, if I type in "searls" it goes straight to an OpenDNS (actually, Yahoo) search for searls. Why the change? That's what I don't get. I also don't get how to un-change it. Where is the Firefox setting for address bar behaviors?</description>
		<content:encoded><![CDATA[<p>I understand why the failover works. What I don&#8217;t understand is why it suddenly started to work that way. In the past, the address bar also served as a google search bar unless I typed or pasted in an actual URL. The search default was I&#8217;m Feeling Lucky &#8212; which was a trip directly to the site Google thought was requrested. Otherwise it went to a Google search. Now Google is gone and there is only OpenDNS. For example, if I type in &#8220;searls&#8221; it goes straight to an OpenDNS (actually, Yahoo) search for searls. Why the change? That&#8217;s what I don&#8217;t get. I also don&#8217;t get how to un-change it. Where is the Firefox setting for address bar behaviors?</p>
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		<title>Comment on OpenDNS and Firefox Search by David Ulevitch</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/09/07/opendns-and-firefox-search/#comment-29</link>
		<dc:creator>David Ulevitch</dc:creator>
		<pubDate>Sun, 07 Sep 2008 16:12:12 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/?p=24#comment-29</guid>
		<description>Hal -- We have never EVER sold any data about OpenDNS customers to another company.

Two things you seem to miss:

1) We let you revert your address bar behavior.  Just login to your account and disable the OpenDNS proxy.  The vast majority of our users like it as it makes shortcuts work reliably and gives people their custom guide page.  It's using YDN right now for results, but we hope to switch it to BOSS.  If we knew of an API to use Google, we'd obviously love to give our users that choice too.

2) We have never sold, nor do we have any intention of selling any customer data ever.   You have completely taken that line from our privacy policy out of context.  All that means is that when you click an ad, our advertising partner (Yahoo) will see your IP address and the typo you made that resulted in you seeing the ad you clicked on.  Nothing more.

And of course, you can disable logging if you'd like.  We provide all logging for your benefit, to show you your stats.  If you don't want it (it's off by default) we don't store any logs about your DNS patterns.

Please update your post accordingly.</description>
		<content:encoded><![CDATA[<p>Hal &#8212; We have never EVER sold any data about OpenDNS customers to another company.</p>
<p>Two things you seem to miss:</p>
<p>1) We let you revert your address bar behavior.  Just login to your account and disable the OpenDNS proxy.  The vast majority of our users like it as it makes shortcuts work reliably and gives people their custom guide page.  It&#8217;s using YDN right now for results, but we hope to switch it to BOSS.  If we knew of an API to use Google, we&#8217;d obviously love to give our users that choice too.</p>
<p>2) We have never sold, nor do we have any intention of selling any customer data ever.   You have completely taken that line from our privacy policy out of context.  All that means is that when you click an ad, our advertising partner (Yahoo) will see your IP address and the typo you made that resulted in you seeing the ad you clicked on.  Nothing more.</p>
<p>And of course, you can disable logging if you&#8217;d like.  We provide all logging for your benefit, to show you your stats.  If you don&#8217;t want it (it&#8217;s off by default) we don&#8217;t store any logs about your DNS patterns.</p>
<p>Please update your post accordingly.</p>
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		<title>Comment on Digital Cameras v. Nigeria by Media Re:public &#187; Blog Archive &#187; Insight, humor</title>
		<link>http://blogs.law.harvard.edu/hroberts/2008/08/12/digital-cameras-v-nigeria/#comment-16</link>
		<dc:creator>Media Re:public &#187; Blog Archive &#187; Insight, humor</dc:creator>
		<pubDate>Fri, 22 Aug 2008 00:43:59 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/hroberts/2008/08/12/digital-cameras-v-nigeria/#comment-16</guid>
		<description>[...] draft and join my Berkman partners in crime fun cutting edge media research Ethan Zuckerman, Hal Roberts and Bruce Etling in playing with Google&#8217;s amazing new Google Insights for Search, which [...]</description>
		<content:encoded><![CDATA[<p>[...] draft and join my Berkman partners in crime fun cutting edge media research Ethan Zuckerman, Hal Roberts and Bruce Etling in playing with Google&#8217;s amazing new Google Insights for Search, which [...]</p>
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