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	<title>Comments on: Hannah Montana Fights the Tix Bots</title>
	<atom:link href="http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/</link>
	<description>Information, Law, and the Law of Information</description>
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		<title>By: Info/Law &#187; Hannah Montana Bill Advances</title>
		<link>http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/comment-page-1/#comment-61224</link>
		<dc:creator>Info/Law &#187; Hannah Montana Bill Advances</dc:creator>
		<pubDate>Fri, 22 Aug 2008 00:47:15 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/#comment-61224</guid>
		<description>[...] House has passed the &#8220;Hannah Montana bill&#8221;, 119-12. The proposed legislation, which I discussed last month, bans software that jumps the queue at Ticketmaster and other sites that sell event tickets. The [...]</description>
		<content:encoded><![CDATA[<p>[...] House has passed the &#8220;Hannah Montana bill&#8221;, 119-12. The proposed legislation, which I discussed last month, bans software that jumps the queue at Ticketmaster and other sites that sell event tickets. The [...]</p>
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		<title>By: Elizabeth</title>
		<link>http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/comment-page-1/#comment-57243</link>
		<dc:creator>Elizabeth</dc:creator>
		<pubDate>Tue, 22 Jul 2008 06:34:08 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/#comment-57243</guid>
		<description>I totally agree with this law. I think its the best thing MN has passed in years. I&#039;m not from a rich family, and when I wanted to go see something at a major venue, I could never get tickets. Its like this past week, wrestling tickets went on sale. Within ten minutes all the tickets were sold out. Now if you look up &quot;ticket brokers&quot; and search for the even your looking for (my case wrestling) you will see tickets that were on sale for $60 originally now on sale for $160. Can&#039;t we do something about that, is it really legal to charge THAT MUCH for ONE ticket? If its not legal...how do we report such people? It really is crazy, and makes those of us who want to see shows not able to see them. I understand the economy is bad, but seriously...ripping off people is not the way to make it better!</description>
		<content:encoded><![CDATA[<p>I totally agree with this law. I think its the best thing MN has passed in years. I&#8217;m not from a rich family, and when I wanted to go see something at a major venue, I could never get tickets. Its like this past week, wrestling tickets went on sale. Within ten minutes all the tickets were sold out. Now if you look up &#8220;ticket brokers&#8221; and search for the even your looking for (my case wrestling) you will see tickets that were on sale for $60 originally now on sale for $160. Can&#8217;t we do something about that, is it really legal to charge THAT MUCH for ONE ticket? If its not legal&#8230;how do we report such people? It really is crazy, and makes those of us who want to see shows not able to see them. I understand the economy is bad, but seriously&#8230;ripping off people is not the way to make it better!</p>
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		<title>By: William McGeveran</title>
		<link>http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/comment-page-1/#comment-52692</link>
		<dc:creator>William McGeveran</dc:creator>
		<pubDate>Sat, 10 May 2008 19:46:32 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/#comment-52692</guid>
		<description>Mr. Thom:

I admit that &quot;all&quot; was a poor choice of words and I&#039;ve edited it -- I didn&#039;t mean literally &lt;i&gt;all&lt;/i&gt; -- but whether it&#039;s &quot;all&quot; or &quot;a lot&quot; does not change the fundamental point of this post, which concerns brokers using technology to jump ahead of the queue.  Maybe you personally don&#039;t participate in such tactics, but it looks like plenty of your colleagues do.  The legislation discussed here targets only that behavior.

(By the way, I don&#039;t know where you got your 20% figure.  The three MSM articles to which I linked reported much higher proportions.  CNN quotes the editor of a trade magazine devoted to concerts estimating &quot;Up to 80 percent of inquiries of tickets come from these brokers.&quot;  Do you care to cite a competing source?)

The &quot;real estate brokers, insurance brokers, [and] mortgage brokers&quot; to whom you point do not cut in line.  Furthermore, it is quite possible to secure at least insurance and mortgages without a broker -- indeed, the internet has made doing so easier, not harder.

If you disagree with the queue-jumping tactics in which many ticket brokers engage, then you should support this legislation to drive out your unethical competitors.  If you think it&#039;s okay, then I guess we just disagree about the importance of respect for first-come-first-served policies, and that might help explain the &quot;scorn&quot; of which you complain.</description>
		<content:encoded><![CDATA[<p>Mr. Thom:</p>
<p>I admit that &#8220;all&#8221; was a poor choice of words and I&#8217;ve edited it &#8212; I didn&#8217;t mean literally <i>all</i> &#8212; but whether it&#8217;s &#8220;all&#8221; or &#8220;a lot&#8221; does not change the fundamental point of this post, which concerns brokers using technology to jump ahead of the queue.  Maybe you personally don&#8217;t participate in such tactics, but it looks like plenty of your colleagues do.  The legislation discussed here targets only that behavior.</p>
<p>(By the way, I don&#8217;t know where you got your 20% figure.  The three MSM articles to which I linked reported much higher proportions.  CNN quotes the editor of a trade magazine devoted to concerts estimating &#8220;Up to 80 percent of inquiries of tickets come from these brokers.&#8221;  Do you care to cite a competing source?)</p>
<p>The &#8220;real estate brokers, insurance brokers, [and] mortgage brokers&#8221; to whom you point do not cut in line.  Furthermore, it is quite possible to secure at least insurance and mortgages without a broker &#8212; indeed, the internet has made doing so easier, not harder.</p>
<p>If you disagree with the queue-jumping tactics in which many ticket brokers engage, then you should support this legislation to drive out your unethical competitors.  If you think it&#8217;s okay, then I guess we just disagree about the importance of respect for first-come-first-served policies, and that might help explain the &#8220;scorn&#8221; of which you complain.</p>
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		<title>By: Bob Thom</title>
		<link>http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/comment-page-1/#comment-52642</link>
		<dc:creator>Bob Thom</dc:creator>
		<pubDate>Thu, 08 May 2008 20:29:58 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.law.harvard.edu/infolaw/2008/03/12/ticket-bots/#comment-52642</guid>
		<description>This is just the kind of irresponsible journalism that fans the flame against licensed ticket brokers.  And I quote&quot;The same phenomenon occurred nationwide as ticket brokers swooped in to buy up all the tickets, beating even die-hard fans who had stood at the front of box office lines for hours.&quot;   By most accounts, ticket brokers had about 20% of the tickets for any venue listed for sale, a lot less than &quot;all the tickets&quot; - and many of those tickets were bought from individual buyers who preferred to cash in on the ludicrous amounts being paid.  And do the math.  A typical show, the promoters held back several thousand for fan club and other use, so usually about 8000 tickets were available.  With a limit of 4, that means 2000 customers would be successful at pulling tickets.  So with Ticketmaster&#039;s powerful servers, is it any surprise that the concerts were sellouts within 20 seconds?
People pay large amounts of money to real estate brokers, insurance brokers, mortgage brokers - so why is it that ticket brokers get so much scorn, when we are simply trying to provide a service?  Could it be because of inflammatory journalistic(sic) comments like &quot;buying up ALL the tickets&quot;?</description>
		<content:encoded><![CDATA[<p>This is just the kind of irresponsible journalism that fans the flame against licensed ticket brokers.  And I quote&#8221;The same phenomenon occurred nationwide as ticket brokers swooped in to buy up all the tickets, beating even die-hard fans who had stood at the front of box office lines for hours.&#8221;   By most accounts, ticket brokers had about 20% of the tickets for any venue listed for sale, a lot less than &#8220;all the tickets&#8221; &#8211; and many of those tickets were bought from individual buyers who preferred to cash in on the ludicrous amounts being paid.  And do the math.  A typical show, the promoters held back several thousand for fan club and other use, so usually about 8000 tickets were available.  With a limit of 4, that means 2000 customers would be successful at pulling tickets.  So with Ticketmaster&#8217;s powerful servers, is it any surprise that the concerts were sellouts within 20 seconds?<br />
People pay large amounts of money to real estate brokers, insurance brokers, mortgage brokers &#8211; so why is it that ticket brokers get so much scorn, when we are simply trying to provide a service?  Could it be because of inflammatory journalistic(sic) comments like &#8220;buying up ALL the tickets&#8221;?</p>
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