I think it’s safe for me to report that Jim Hunter and I have made very nice progress on the blogging continuing education course the News Division will offer at the Special Libraries Association Annual Conference this June. As the News Division’s professional development coordinator, Jim must work on both of the CE courses. The […]
I’ve heard some positive buzz about Skype, a program that allows people to talk to other Skype users for free over the Internet, much like a phone call. I have to use it this weekend for a project, so I’ve downloaded and installed it. Now, I just need to find someone to talk to.
It is […]
One of my clients told me he doesn’t like my style of conducting reference interviews.* When I pressed him for a reason, he said when he comes to me, he wants an answer. When I question him about his question–which I was taught to do in library school: make sure to feel out the customer […]