Books

Kirkus Indie reviews worth it? Read this first

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Is Kirkus Indie worth it for book publishers? Over a period of roughly 5 years, my publishing company used Kirkus Indies reviews for a half-dozen books. But we will use the service no longer, after a major lapse in quality and poor handling of our complaint from Kirkus Reviews.

Kirkus Indie is a paid service that lets indie publishers get a Kirkus-quality review without having to take a chance on regular Kirkus slush pile, which, judging by the tidal wave of indie books over the past few years (nearly a half million frontlist titles per year according to NPD), is nigh impossible to breach if your brand or imprint is small or unknown.

Here’s how Kirkus Indie describes the service:

Our indie reviews are written by qualified professionals, such as librarians, nationally published journalists, creative executives and more. While we do not guarantee positive reviews, unfavorable reviews can be taken as valuable feedback for improvements and ultimately do not have to be published on our site. With our most popular review option priced at $425, you can receive an affordable book review that could generously boost your writing career.

The risk of a negative Kirkus Indie review was real. Out of the 6 or 7 books submitted through the end of 2021, one of them received a review that was negative in tone. Nevertheless, we were happy with the results. The reviews were very well written, even the negative review described earlier.

Several of the Kirkus Indie reviews and the books they featured were even deemed good enough to be published in the regular Kirkus magazine. Here’s an example from September 2020, for Thyroid Cancer & Thyroid Nodules In 30 Minutes: A guide to symptoms, diagnosis, surgery, and disease management:

Kirkus Indie review sample

As you can see from the sample, the Kirkus Indie review was well-written and meets the quality standards that readers expect from Kirkus Reviews. The magazine targets publishers, librarians, and other book professionals. The language and style reflect the needs of this audience.

But the tone of the review and the brand also lends authority to our marketing efforts. We excerpt them our website, on social media, and on our Amazon and B&N listings. We also publish them on the Kirkus website. Moreover, such reviews validate the other indicators of publishing quality that In 30 Minutes guides have received from other sources. They include awards from industry associations including a gold Ben Franklin award for publishing excellence from IBPA and recognitions from Foreword INDIES, as well as the strong sales enjoyed by several of the titles.

I was therefore very surprised when our most recent Kirkus Indie review came back to us. Not only did it contain sloppy errors, the quality of the writing was abysmal. Here’s what I told Kirkus Indie:

  • Sections of the review consist of basic paraphrasing.

  • The writing is dull and uninspired throughout.

  • The reviewer mistakenly states “In this second installment of the Quick Guides for a Complex World series” when in fact it is the second edition of the book, which is part of the IN 30 MINUTES series. “Quick Guides for a Complex World” is not a series name, it is a marketing slogan.

The point about the series name isn’t hard to figure out. Not only does IN 30 MINUTES appear in giant text on the front of the book, it’s listed as the series name on the copyright page inside the book. The fact that the writer made this basic error is a screaming red flag.

There were other issues, too. Capitalization errors. Language that suggested the topic of the book was obscure. A reference to the use of stock photography, which we had never seen in our earlier Kirkus Indie reviews (despite using stock photos in all our titles) or in any other Kirkus review.

I compared the new review with the thyroid book review from two years ago, and asked if there had been a change in Kirkus Indies’ reviewer pool or editorial processes in the past 2 years. I concluded:

There is no way I can publish [this new] Kirkus Indies review or use it for marketing. It’s not a negative review, but it is amateurish and poorly written. If it were made public, it would reflect badly on my book business and Kirkus. It is certainly not what I have come to expect from the Kirkus Indie program, especially considering the premium price being charged.

The response:

Thank you for reaching out to us. It is Kirkus Indie’s policy to address factual inaccuracies, which we take very seriously. Will you please send a concise, numbered list of the inaccuracies following the below template:

Sentence from the review that contains an error:

Error in this sentence:

We can then begin our investigation process

I dutifully laid out the problems. They corrected two errors, but rejected all of the other criticism. For instance, concerning the mention of stock photography in the review:

Response: When a book contains illustrations or visual elements, it is common for reviewers to comment on them. In the case of photographs used, reviews cite the source of the photography (e.g., personal, historical, stock, or named credits).

I checked this claim. According to Google, aside from a single children’s title and reviews of galleries of stock photos, the term is never mentioned in Kirkus Reviews.

But the big problem was quality. Kirkus claims “qualified professionals” are reviewers, but for the most recent review my company paid for was not only an inexperienced amateur, Kirkus’ editorial process failed to notice anything amiss. Here’s the response from Kirkus Indies:

Factual errors do not often occur, as a review goes through several stages of editing before being presented to an author. However, in such cases we are happy to correct the mistakes. We offer you our thanks again for helping us uphold our editorial standards and our apologies.

However, some of the concerns you raised were directly related either to the reviewer’s opinion or the review format. As you know, book reviews are inherently subjective in nature. Sometimes the author’s intent for his or her work will not align with the reviewer’s interpretation.

At this point, I realized there was no hope. For five years, I had experienced Kirkus’ “A team” reviewers, and appreciated the results, even if the reviews were critical. This time around, the guide was assigned to someone from Kirkus’ B or C team, and the “several stages of editing” failed to catch anything.

So, is Kirkus Indie worth the commissioning cost? At one time, it was for my publishing company. But after this experience in how the review was written and edited, and the totally unsatisfactory response by Kirkus Indie support, We will never use the service again.

Using genealogy books to answer “why” questions about immigrant ancestors

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Today I am writing about genealogy books. One of the holy grails for family historians is answering crucial “why” questions about ancestors and the decisions they made:

  • Why did the Pinnix branch of the family move from North Carolina to California?
  • Why did my great-great-grandmother Hanora have a different last name on her son’s marriage certificate?
  • Why did Jonathan Gould list a completely different occupation in the 1880 census?
  • Why didn’t Valeria Rodriguez have her parents’ names listed on her death certificate?

The list of such questions is endless. That said, unless you’re fortunate enough to contact a living relative who knows the details, or good documentation (such as a family letter or a newspaper account) it can be very difficult to find answers.

That’s why I pay very close attention to research published in genealogy books or by local genealogy societies about families or places that have some connection with our own family history. Such genealogy books are huge time-savers, as they let genealogists answer questions that would otherwise take untold hours to research.

genealogy and history books

I am reading one such book now – For the Grass of a Cow: Marion Tiernan’s Irish ancestors from County Meath to Saint Lawrence County, New York, 1820–1999.

The author, Charles M. Carletta, was seeking to answer “why” questions about his own ancestors, and share the answers with his family and descendants.

However, his research also touches topics of interest to anyone with 19th-century Irish immigrants and ancestors who settled in this remote area of northern New York. He addresses crucial “why” questions that apply to our own research:

  • Why was this area so sparsely settled compared to other parts of New York State?
  • Why did immigrants from a particular area of Ireland – County Meath – choose to settle here before 1830, even though it was a frontier wilderness?
  • Why did so many immigrants from Ireland land in Canada instead of New York City before the Famine?

The author’s easy-to-understand answers apply directly to two branches of my family. The book also answered some of the basic “why” questions above, including the one about occupations in the 1880 census (the author notes census enumerators in 1880 were professionals for the first time, and as a result got more accurate answers). Carletta, a retired professor, also included extensive footnotes listing specific shipping and land records, as well as other books and historical resources to follow up with.

Where can you find genealogy books and articles that relate to your own family’s ancestors? Amazon has some titles, but we’ve found that specialty publishers and genealogy societies have books and journal articles that can’t be found elsewhere. I have found some great genealogy books at the NEHGS bookstore.

I have also had luck with the local history rooms at town libraries, as well as small-town historical societies. If you’re planning a genealogy road trip this summer, make plans to visit these repositories!

Publishing on Amazon KDP: Use a free ISBN, or pay Bowker?

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Someone asked: “I’m about to publish on Amazon Kindle Direct Publishing … should I just use the free ISBN, or pay for one?” It’s a good question, and one that has real financial considerations, as ISBNs registered with the “official” U.S. ISBN registry are very expensive (see “Bowker ripoff: A 12,500% ISBN markup for new authors“). On the other hand, using Amazon’s free ISBNs come with a cost, too. Here’s my take on how to navigate this question.

First, KDP ebooks (Kindle editions) don’t require ISBNs. Amazon will assign its own numbering system known as an ASIN to the ebook.

But if you are using KDP to print paperback books, you will need an ISBN. As a publisher with long experience dealing with Amazon and Bowker (the U.S. ISBN registration agency) I would say use the free one Amazon provides only if you anticipate this being a one-off book with low sales. This is what happens to almost all self-published titles, no matter how good the book is. Amazon is swamped with self-published books, and most of them will languish in obscurity without superior marketing or promotional efforts.

If, on the other hand, you are a U.S. resident and have serious plans for bookstore distribution, a series, or an imprint, bite the bullet and pay Bowker’s outrageous registration fees for ISBNs. The current price for a single ISBN is $125, rising to $295 for 10 and $575 for 100. As a publisher with multiple titles, it makes sense to purchase 10 or 100 to start.

bowker isbn ripoff pricing

For people or companies with serious publishing aspirations, the Amazon KDP-provided ISBNs will be a liability. Why? Amazon is a dirty word in this business (see “Why Amazon’s Buy Box policy attracts counterfeit books and cheaters“). Bookstores have been decimated by Amazon for 25 years. Many will never order titles from Amazon on principle, even if it is from a famous author on an Amazon imprint. I once listened to Tim Ferriss lament this issue on his podcast – he discovered when he published one of his books on an Amazon imprint that bookstores wouldn’t touch it, for the most part.

As for series and imprints, any serious publishing venture should have free and clear control over their own ISBNs. Amazon-assigned ISBNs will forever be associated with Amazon in databases and may interfere with future legal agreements, including distribution via wholesalers (see “Pros and cons of traditional book distributors“). If series/imprints are part of the publishing plan, it is advisable to register ISBNs via Bowker, despite the rip-off pricing.

Tips for publishers as coronavirus hammers bookstores, libraries, and Amazon

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It’s too early to tell the health impact of coronavirus/COVID-19, but the economic impact has already devastated countless small businesses and the people they employ. The book industry, already in decline, as been hammered by the closure of bookstores (including the venerable Powell’s in Portland) and libraries, as well as Amazon’s announcement to restrict shipments of non-essential items. The pain will get worse as layoffs spread throughout the economy and a recession takes hold. I own and operate a small publishing business, and here’s some advice I have for my fellow indie publishers.

Health and safety

One of the first things business owners need to do is make sure their own workers are safe, as well as the suppliers and contractors they interact with.

Review working arrangements and protocols to make sure that potential points of contact are reduced to reduce the chance of coronavirus infection and shipments can be safely handled. For instance, normally I deal face-to-face with one of my suppliers for payments and receiving shipments. Starting this week, we’ve switched to online payments and I have them leave boxes on the loading dock for me to pick up myself (see image, below). I use disinfectant to wipe down boxes and packages before bringing them inside.

loading dock books coronavirus

Also try to help with people’s emotional health. People are isolated and need more human contact, even if it’s just a voice on the phone. For colleagues and partners, give them a call instead of sending an email, text, or Slack message. Set up a pleasant home office — a small investment in a small desk, a comfortable office chair, an external monitor, and even a plant can make a difference.

Preparing for recession

PowerPoint Basics In 30 Minutes, second editionThe pandemic struck just as I was preparing to launch our latest book, the second edition of Angela Rose’s PowerPoint Basics In 30 Minutes. I normally have a press release, reviews, and a social media campaigns to accompany the launch, but for this book I didn’t bother. It’s hard to get excited about live presentation software when events have been cancelled and people are sheltering at home.

I’ve taken a number of steps in the past week to prepare for a prolonged recession. I started by reviewing last year’s P&L to get a better understanding of costs, expenses, and revenue this year. When I met with my accountant about a month ago, before the COVID-19 pandemic, I thought a 15% increase in revenue was likely. Now I am planning for at least a 30% decrease [UPDATE – I was wrong. People stayed home and read more books and used our genealogy forms!] based on preliminary sales data from Amazon as well as news that libraries and bookstores are closing and won’t reopen for some time. I am assuming revenue related to events and consulting will drop by more than half in 2020.

There will need to be some cuts. Payroll is frozen for myself and my single employee, and I have told some of my suppliers that orders will be smaller or more spread out for the next 3-6 months. I have also taken steps to reduce advertising and promotional expenses. For instance, I went into Amazon Advertising and immediately cut the daily budgets and bid levels for several campaigns.

Advertising budgets during a coronavirus recession

However, I am not shutting down campaigns completely. There are still people out there searching for books, and advertising can help give my titles more visibility. Moreover, as other publishers including large New York publishing houses pull back their own marketing budgets, I predict bid levels on auction-based advertising platforms like Amazon Advertising, Google Ads, and Facebook Advertising will drop sharply. This will make certain types of campaigns more cost effective and better able to generate a return on investment.

There are other opportunities. I have several publishing brands, and one of them, IN 30 MINUTES guides, has lots of titles related to software, including Google Drive & Docs In 30 Minutes and cheat sheets for Microsoft Office. The crisis has made it clear that technology is needed more than ever to manage remote work, distance learning, and personal collaboration, and these guides and references help meet that need. I have launched several new online advertising campaigns targeting people who may find themselves working from home and need to quickly get up to speed with G Suite, Microsoft Office, and Dropbox.

Other people will be looking to escape the depressing news cycle about disease and layoffs. This could be an opportunity for fiction publishers.

These changes are not the final word on 2020 planning. But I hope these steps will help my business weather the storm over the next few months.

2022 Update: Two years into the pandemic, we are learning to work in vastly different business conditions. My spouse left her job at a hospital to work with me full time to handle increased demand. My son even worked with us the first summer of COVID (2020) and last summer did a socially distanced Eagle Scout community project during the pandemic).

Updated my Excel Basics book for Excel 2019

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Earlier this month I released a revised version of Excel Basics In 30 Minutes. This is the third edition of the book. The first, published in 2012 under a slightly different title, showed users how to use Excel 2010 (for PCs) and Excel for Mac (which was then a very different software product). The second edition, published in 2015, covered Excel 2013. A few years later, I updated the second edition for Excel 2016 as well as Excel Online and the mobile apps for iOS and Android.

Now it’s 2020. Besides refreshing the book for the latest desktop version of Excel (Excel 2019, part of the Office 365 suite), I also made a few other changes that were a bit more significant.

Streamlined Excel examples

I built the first edition around the story of three colleagues in a sales department, and how Excel could be used to track their sales and earnings. Through these examples, I introduced basic Excel concepts, including:

  • Functions
  • Formulas
  • Formatting data
  • AutoFill
  • Charts
  • Filtering and sorting data
  • Static cell references

The problem: the chapter on projecting sales was simply too complicated, and describing how to hide and manipulate data for different people was distracting. In the new edition of my Excel book, I only project the earnings of one of the colleagues in that chapter and simplify the step-by-step instructions and screenshots:

Excel Basics in 30 Minutes sorting exampleExplaining the Excel mobile apps

Before starting the new edition of Excel Basics In 30 Minutes, I hoped to be able to expand the sections on the Excel mobile apps for iOS and Android.

I quickly discovered that the apps, while very full-featured, are really hard to use with a touch-screen interface. This is particularly true for phones, where a lot of taps are required just to change a single cell.

The reason, of course, is the fact that most Excel spreadsheets are complicated, with lots of cells and columns and buttons and commands. It was designed for the keyboard and mouse, often requires accessing files that aren’t stored or exported locally (such as .csv files and charts). Shoehorning the user interface and features into a touch-screen device is really hard to do.

Excel iOS autosum example

So, while the book does explain how to use certain Excel features on small-screen devices (the example above shows Excel AutoSum for iOS), for many of the examples I advise people to use the desktop versions of Excel 2019 for Windows and macOS.

Excel alternatives: Google Sheets and Excel Online

One very popular feature of Excel Basics In 30 Minutes since the first edition is the inclusion of instructions for Google Sheets, a free Excel alternative. Readers and reviewers constantly remark about how helpful it is to be able to use Sheets with the book, either because they can’t afford Excel or their office or school uses G Suite (the Google equivalent of Microsoft Office). I’ve updated the latest edition of the book for Google Sheets, which hasn’t changed much since the last book update.

Excel Online has changed quite a bit. In 2018, when the last update to the second edition of the book was published, Excel Online was pretty bare-boned — almost a grudging freebie made available to counter the threat of Google Sheets. As of 2020, the Excel Online interface has been really improved, and there are a bunch of new features that weren’t there before, including filtering.

If you’re interested in learning more about the third edition of the book, check out the official website, excel.in30minutes.com:

Excel Basics book website screenshot 02102020

A new Social Security guide gets an unexpected boost from YouTube

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Last month, my company i30 Media released a two-volume guide to Social Security retirement and disability benefits: Social Security In 30 Minutes. This was a big project, but I was fortunate to work with a true pro, author Emily Pogue, who worked in human services for years and knew the ins and outs of various Social Security programs, including SSDI, SSI, and the gigantic retirement insurance system used by tens of millions of Americans. It’s especially important now, because of the pandemic’s impact on people’s ability to work.

Early reviews have been great. Here’s what Kirkus had to say about Volume 1 of the guide:

In this debut personal finance book, Pogue covers a wide range of topics, from who’s eligible to collect Social Security benefits to what useful information can be found on the Social Security Administration’s website—all in fewer than 100 pages, including a glossary.

The author walks readers through how Social Security benefits are calculated, the circumstances that can reduce them, and their long-term impact on total income. However, because many of these aspects are influenced by individual earnings and state regulations, the book offers explanations in general terms and encourages readers to consult experts regarding some of the more specific requirements.

Although the book’s primary target audience is readers planning for retirement, Pogue also explains how spouses and dependents may also qualify for benefits. Charts and examples make it relatively easy to understand how, for instance, one’s outside earnings affect benefit levels and tax rates, and readers will be able to easily use the provided calculation formulas.

The book also uses examples to encourage readers to make financially sound decisions, showing, for example, how collecting benefits as soon as one is eligible can substantially reduce one’s overall earnings.

The book is informative and easy to understand, which is no small achievement, given the many variables involved. There are several references to other books in the publisher’s series, such as the companion volume, which covers the disability portion of Social Security; there’s also an excerpt from a book by another author, Personal Finance for Beginners in 30 Minutes, Vol. 2. Despite these advertisements, however, the book is a solid account of how a complicated benefits system works, and it will be useful to readers looking for a concise introduction.

A Social Security explainer that packs a lot of information into a brief text.

NetGalley reviews were also very strong. I was particularly pleased to see this review of Vol. 1, which was also published on Goodreads:

I could not believe how much I learned. I have been reading the Social Security website and searching the web for info for almost a year straight and learned the answers to everything I was looking for and more in this short read. Thank you for making this book.

Another NetGalley review for Vol. 2:

In my work as co-director of an employability program for people with disabilities, one of the biggest concerns of those we support are questions around how working will impact their Social Security benefits. This short guide is informative, well written, and chock full of easy-to-understand details about the labyrinthine benefits world. I’ll be sharing much of this information with the families we support. A must-read for anyone who desires to know more about the process.

But some of the most interesting reaction to the guide has been on YouTube. When the books were launched, I created a few simple screencasts outlining some of the main points and posted them on the IN 30 MINUTES YouTube channel. Compare the number of views for the Social Security videos compared to the videos on other topics (i30 Media also publishes a book about Microsoft Word, Microsoft Excel cheat sheets, a Twitter guide, etc.):

YouTube Social Security videos grid with numbersMore than 5,000 views in six days for Social Security: SSI and SSDI, side by side? It’s a seven-minute video outlining some of the points made in one of Emily’s charts in the Volume 2. It currently has 14 “likes” and 2 “dislikes.” By comparison, a new video about Twitter animated GIFs received just 12 views in the same time period, and no likes or dislikes.

The activity on the ongoing series of Social Security videos is not just helping to stroke my ego or fulfill my latent dream to become a YouTube influencer (with only 2,760 subscribers, the In 30 Minutes YouTube channel still has a long way to go). It has three direct benefits to my business:

  • Book awareness. About 10,000 people have become aware of the titles and the author via the short introduction at the beginning of each video.
  • Brand awareness. I mention that I am the publisher of the guides, which include more than 20 titles.
  • Sales. I have a very primitive tracking system which shows when visitors from YouTube go to the official book website for Social Security In 30 Minutes, and from there I can follow sales via my own website or Amazon.

Upon seeing the success of the first two or three videos, I set out to record some more videos on the topic. But I have to be careful that the channel doesn’t become all Social Security all the time. Many subscribers are there for other topics (mostly technology related) so it’s important to serve that audience, too.

 

A Gold Ben Franklin Award!

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This was a surprise: One of the titles my company publishes, Acid Reflux & Heartburn In 30 Minutes, won a gold Ben Franklin award from the Independent Book Publishers Association for excellence in publishing.

The author is none other than my dad, who at 80 years of age still goes to work every day at Beth Israel Deaconess Hospital in Boston to treat patients, teach students, and serve as mentor to younger doctors. This book was a way for his knowledge and expertise to reach a wider range of patients suffering from acid reflux, GERD, and heartburn.

Kirkus Reviews chose Acid Reflux & Heartburn In 30 Minutes to be featured in the June 2018 indies section of the journal, and had this to say about the book:

The author begins with patient cases that show the effects of either GERD or heartburn on four people of different genders and ages. Using these stories at the very beginning of the book enables readers to immediately identify with the patients and understand that these conditions are universal. Each case ends with helpful takeaways that extract key lessons.

Subsequent chapters explore the causes of heartburn and acid reflux, how these conditions are diagnosed (including lucid explanations of medical tests and procedures), typical treatments, and a final chapter on severe acid reflux.

“Basic treatment of acid reflux,” one of the most helpful chapters, discusses foods that can trigger GERD and heartburn. Also in this chapter is a thorough look at acid-blocking medications, differentiating between H2 blockers and proton pump inhibitors. Here, Lamont indicates possible side effects and covers recent research that may indicate a relationship between taking acid blockers and contracting Alzheimer’s disease. “Coping with severe acid reflux” is an equally enlightening chapter because it candidly addresses medication versus surgery for more serious cases.

The author clearly describes various types of surgeries, including the recent LINX device, in simple language. He acknowledges that his intent is to provide general information rather than specific medical advice. 

Many thanks to the half-dozen publishing professionals who contributed to the success of the book, including TLC Book Design, Rick Soldin of Book-comp, Monica Hamilton, Kammy Wood, and ENMASSE. In previous years, other books in the series have won awards from IBPA and Foreword Reviews, but never the top honor, so I am very grateful for their expertise and insights.

 

Acid reflux and heartburn: Going beyond reflux diet books

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An interesting thing happens if you go to Amazon and search for “acid reflux” in the books section. Twelve of the 13 titles on the first page of Amazon’s organic search results are about acid reflux diets. They include everything from Acid Reflux Diet and Cookbook For Dummies to Dropping Acid: The Reflux Diet Cookbook & Cure. The 13th title is not explicitly about acid reflux diets, but rather covers homeopathic treatments (“Natural Alternatives to Nexium, Maalox, Tagamet, Prilosec & Other Acid Blockers: What to Use to Relieve Acid Reflux, Heartburn, and Gastric Ailments“).

Amazingly, there are no books on that first page of search results that talk about modern medical treatments that tens or even hundreds of millions of people across the globe seek out every year. With the release of Acid Reflux & Heartburn In 30 Minutes: A guide to acid reflux, heartburn, and GERD for patients and families earlier this month, my publishing company hopes to change this state of affairs, by giving readers an authoritative yet easy-to-understand source of information about reflux, heartburn, and gastroesophageal reflux disease (GERD).

The author is none other than my father, J. Thomas Lamont, M.D., a gastroenterologist and Harvard Medical School professor who wrote a similar book about Clostridium difficile (an infectuous disease commonly known as C. diff) five years ago. That book has since helped thousands of people, and currently has an average rating of 4.5 out of 5 stars on Amazon, with dozens of reviews describing how the book helped inform and reassure (Examples: “It gave me a lot of information to better enable me to ask the right questions to my doctor” or “nice to find by an experienced MD amid all the gut health hype on the Internet”). Reflux is even more widespread than C. diff, and is another area that he specializes in.

After I noticed that most acid reflux books in the books marketplace deal with diets as opposed to causes and treatments, I agreed that an IN 30 MINUTES book about acid reflux made sense. He submitted a first draft last April, and less than one year later, Acid Reflux & Heartburn In 30 Minutes was ready.

Early reviews have been positive. One reader said:

I wish this had been published years ago. Dr. Lamont has done an outstanding job of refining the tedious medical terminology down to a layman’s level. This is one of the primary advantages of this publication – plain English discussions about GERD and heartburn (HB) in general.

One area that we really tried to get right were illustrations that show the stomach and esophagus, what happens when GERD strikes, and how certain treatments (including surgeries to treat severe reflux) can be applied. I worked closely with the author and an experienced graphic designer, who made some really helpful diagrams, such as this one, showing how reflux occurs:

How reflux occurs, excerpted from Acid Reflux & Heartburn In 30 Minutes. See also our acid reflux FAQ

One thing that’s important to stress: This acid reflux book is not a DIY medical guide. Certain tests and treatments require professional evaluation and medicines available only by prescription, so the information in the book is provided to help patients understand what their doctors are recommending and why.

To learn more about the book, check out the companion website, which also includes an acid reflux FAQ as well as a glossary of acid reflux terms.

 

 

 

 

Pros and cons of traditional book distributors

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Getting books onto bookshelves with traditional book distributors

Amazon has been disrupting the book industry for more than two decades. Sometimes the public hears the complaints as disputes boil into the open, but much of the restructuring of the industry is taking place quietly, without much public angst. In the post, I will discuss one of the casualties of the new world order for publishing, book distributors.

Distributors are an unseen force in many industries. They are responsible for bringing products to retailers. In the grocery and liquor industries, distributors are the companies whose trucks pull up to the loading dock in the back early in the morning to drop off a wide variety of goods that shop managers have ordered. In the book industry, distributors are the companies that arrange for certain titles to be available in Barnes & Noble, airport bookstores, and independent bookstores. Other services are available, too – there’s a good overview from the Independent Book Publishers Association (IBPA) titled “Working with Distributors.”

It’s important to note that distributors don’t represent everybody. They choose which producers they want to include in their catalogs, and take a cut from any sales that occur. They also demand exclusivity – if you sign a deal with a distributor, that’s the only outlet for your product in a particular geographic area. Obviously, if you have a distributor, you can get onto shelves in retail outlets, which increases your chance for retail sales. If you don’t have traditional distribution, you’re probably out of luck, unless you can work out a deal on your own with a shop or chain of stores.

In the book industry, distributors used to wield a great amount of power. Nearly every publisher had a book traditional distribution deal, or had a sales force to sell directly to the big book retailers. Amazon pulled the rug out from under that model, allowing publishers to offer books for sale directly to consumers. Retailers were hurt, and distributors were decimated. The book distributors who are left are now far more picky about the publishers they work with.

Do you need a distributor for your books?

At one time, I thought I needed a traditional book distribution deal for my company. This was not only to get access to new retail markets, it also seemed like a mark of industry respectability, which is important to growing companies. I did the dance with several distributors, but they didn’t work out. One bailed when it decided it didn’t like the way I managed ebook ISBNs. I pulled out of another offer when I realized the terms wouldn’t work out unless each title sold thousands of copies (many do, but some don’t). A third company completely ignored some of my requests for information, and just shoved a contract in front of my face to sign.

Ultimately, as I thought things through, it became clear to me that I didn’t need book distributors as much as I thought. It wasn’t just the cut they demanded, or the less-than-ideal business relationship. Other factors included:

  1. Once I went with a distributor, I would no longer consider readers to be my customers — it would be the distributor and their clients, the bookstore managers and buying teams.
  2. Distributors demanded a cut of ebook sales, even though they added no value to working with Amazon or other channels.
  3. There were also changes I would be forced to make to accommodate book distributors. My IBPA board colleague Leslie Browning outlines some of them here, including the necessity to have ARCs (advance review copies) ready at least six months before the publication date.

I don’t have a distributor now, and I don’t see it as holding back my business. In fact, I had the best year ever for my company last year, thanks to strong sales via Amazon and other online channels.

It would certainly be great to have my company’s books show up in big-box retailers or airport gift shops or B&N, but the sacrifices I would have to make dealing with book distributors — not to mention dealing with retailers returns — lessen the attraction of traditional book distribution.

 

 

 

 

A brief history of iPhone apps

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iPhone appsIn prehistoric times, before Steve Jobs revealed the iPhone, primitive mobile phones and Palm Pilots ruled the earth. These devices came with simple games, utilities, and other small computer programs called applications (or “apps” for short). It was also possible to buy additional apps, which were usually sold by the wireless carrier or offered by the device manufacturer.

But after the iPhone was launched in 2007, followed by the iPod touch in 2008, the iPad in 2010, and the Apple Watch in 2015, Apple took apps to a whole new level. The company made it possible for independent computer programmers to create powerful apps for use with the touch screen interface and sell them for any price (or give them away for free). Consumers could quickly download the apps from Apple’s App Store.

The result was an explosion of apps. Besides the obvious (games, expense trackers, mobile newspapers, Facebook, etc.) a torrent of niche apps that anyone can download is available. They include:

  • Shopping apps for retail stores and e-commerce companies.
  • Social apps such as Facebook, and dating apps such as Tinder.
  • Games, from arcade classics to puzzle apps.
  • News apps that show articles and videos from local and international news organizations.
  • Banking apps that let users scan checks and make deposits, without ever visiting the bank or mailing a check to a processing office.
  • Streaming music and video.
  • Sports apps for professional teams and fantasy leagues.
  • Workout apps for custom routines and tracking.
  • Calculators, scanners, expense trackers, and other utilities.

There are now hundreds of thousands of apps that are actively maintained by the programmers or companies that created them.

Pre-installed Apple apps

A new iPhone comes with more than 20 preinstalled apps that were developed by Apple. They include:

  • App Store. Download paid and free apps.
  • Calculator. In landscape mode, it switches to a scientific calculator.
  • A simple calendar app that lets you set appointments and alerts. This can be synced with your Google, Yahoo, and Outlook calendars in the Settings app.
  • Camera. This app takes photos and videos, and allows simple editing of videos.
  • Clock.  This app shows the time zones of your choosing. Alarm and stopwatch functions can be activated in the app or via Siri.
  • Contacts. This app organizes your contacts, including phone numbers and email addresses. It can be synced with Microsoft Exchange/Outlook accounts and Gmail.
  • FaceTime. Live video chat with other iPhone/iPad/iPod touch users.
  • Health. The app gathers health-related data from the iPhone, connected apps, and connected devices including the Apple Watch and various third-party fitness trackers.
  • Mail. This powerful email program can handle personal and corporate email.
  • Apple’s Maps app looks great, and is integrated with Siri. An alternative is the Google Maps app.
  • Messages. A texting app that is integrated with your phone number and contact list.
  • News. This app lets you select favorite news sources and topics, which are then presented to you in a clean list of headlines and photos.
  • Notes. Take simple text notes with this app, using the virtual keyboard or Dictation.
  • Photos. View photographs, videos, and screen captures taken with your iPhone.
  • Safari, Apple’s mobile Web browser. An alternative is the Chrome app.
  • Settings. Manage hardware and software settings.
  • Apple Wallet. This app works with apps from airlines, hotels, retailers, and other companies to display and process coupons, boarding passes, and vouchers. Wallet is also used to change Apple Pay settings.
  • A no-frills Weather app that automatically shows the local weather if you are connected to a Wi-Fi or carrier network.

Superior alternatives to many of these apps (including Calculator and Weather) can be found in the Apple App Store.

(This post was excerpted from an IN 30 MINUTES guide that I wrote.)