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When I refer to the technical prowess of a workforce, it is used in conjunction with the number that is there. Sure there might be some programmer in Manila who might be better that a programmer in Bangalore. But when you look at the overall picture, India scores over the Philippines. And it’s not just the cost thats pushing companies to India. Fact is that Indians are not even bothered about the low cost jobs being outsourced to Manila or Beijing.

The stake has increased. In the next 5 years you’ll see more business getting generated out of India. you’ll see more product companies, there will be more consumerism happening. We are definitely ready to be the next to outsource to countries like Pilippines and China

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Kumho Tyres

to mr. abhik chowdhury…
i dont know where you get your idea that indian workforce is far superior than filipino workforce….you may be referring to number of workers…yeah indian workers
may outnumber filipino workers by 10 to 1… but not in technical prowess as you were trying to imply…..

I think all these discussions tend to look at outsourcing from the narrow lanes of nationality.With time countries like india,china etc will also gain expertise in high end software development. So a technical architect or a system analyst job could be oursourced as well. What would be interesting to watch is how the american engineers look at it. There could be migration as living conditions improve in the outsourced countries.

The more I think about it, the more I do believe that innovation has to be the solution to this. However, it has to happen not just at the national level, but formost on the personal level. People have to realize that they have not just a set of particular technical skills, but also a set of process skills that have a wide range of applications: if they can apply those skills to other jobs, they will be OK.

What we are seeing in offshoring is that the jobs that are hit are the job CLOSEST too the tool. Actually, one level of innovation in tool productivity would eliminate all those jobs.

This has been a great discussion. I have been leading software teams remotely in Shenzhen, China from the US as an Architect. If you all think that dealing with India or the Philipines is hard, try dealing with software engineers or artists in a country where english is far from being a commonly spoken language.

Having said this, it all still works. Yes, there is more effort, but it does work. I have been impressed with the knolwedge base and skillset that we found there. I you were to compare a similar American worker at the same level (!), I don’t see much difference.

From my experience, given enough effort, the whole outsourcing thing can be made to work. In all of this, we found that technology does not help that much, but it comes down to good old fashion coummunication skills. Forget logistics, forget technological barriers and tool gimicks. It is not about silver bullets. But good old fashioned communication skills! Getting the team to understand what has to be done, and for me to understand what problems they are having.

Overall, I agree completely with two comments here. The first one(s) were Philip’s. The outlook for programmers in the US is bleak. I am proving that outsourcing can be done on a daily basis. I also agree that the opportunigy in the US will keep lying at the architect and analyst role. Understand what the client needs, model it, and build it somewhere else.

But I also agree with Naum, who points out that to be come a good architect you have to go through the steps of being a good programmer. If I did not have my 15 years experience before now, I would not be able to tell if my team would just tell me a bunch of bull or if they had real problems. So, there is a real catch 22 here, for which I don’t have a good anwer. I’d be interesting to hear what other people think about how this can be solved.

Ultimately, it will be interesting to see how all of this develops. I read a lot of philosophy, and what this brings to mind is Hegel’s famous Master/Slave relationship, which basically ended with the point that the master became reliant on the slaves and the slaves gain a sort of freedom through their work. This may apply metaphorically to the US and the other countries. Of course, we all know Hegel’s legacy, well at least one: One of students was a young man with the name Karl Marx. And we know where this led…

But I don’t have a crystal ball, and so I am left to wonder, like the rest of you, where this one will lead us….

india over the the couple of years as an ideal outsource location has proved to their partners in the USA and europe that performance and quality at quantum low wage has enhanced their business activities and also helped them keep up with growth as the availablity of resources and manpower is of no dearth – cost control along with economic progress is what india has extended to their partners.

apart from countries like the republic of china and the phillipines trying to garner a sizeable proportion of the outsourse market share is still a matter of contention, which would also allow me to make a mention of the east european countries that provide similar services. As per recent reviews in most of the major financial journals, they have put india as their most favourable destination for outsourcing back office and customer interface solutions. It is also beneficial to note that despite the criticism extended to the language and cultural handicap all the outsourced locations face, India is emerging as the most adaptive and allowing a growth pattern to almost climatise themselves to perfection in either Elizabethan english or American english. there are more serious aspects of outsourcing to be noted as India as a country sources almost 2,80,000 college graduates a year and 80 percent of them speak english fluently and 10 percent of the remaining understand and can converse to a compehensive degree. With the revolution in media and a social pattern which has made almost 99% of the developing nations ape the American social pattern and the western pattern leaves no areas untouched that a person of these nations would not be familiar with. What has gone in making India a destination for the economy of scale is the manpower and the elite command ove IT and IT-Solutions it practically provides the world over. The apprehension are always there, however it is then to organise what kind of business one is looking to outsource and the kind of resources required to function the particular project. The question would arise like whether the kind of resources is available or not and if it is to what extent, will there be a continuity or not of the availabilty and the quality of the same with performance at expectations or above expectations. It would be futile to judge an outsorce location on a general metric. for instance to outsource the manufacture of footwear – an ideal location would be china and similarly it would not hold reason for the outsource to come to india – all because India cannot provide the same. India is not a contest with china when it comes to manufacturing footwear.
Per Cal Knerd • 12/28/03; 4:40:49 AM
“Yeah, they might not have a “neutral” accent but dont think that the Indian accent is all that “neutral”. The typical South Indian’s accent is just as hard to decipher as any other person’s who has not been accustomed to the American accent for a long time” In this caseit would be a foolish proposition to outsource a customer interface business to this area, what could be better positioned here is a back office operation.
India is a and is considered the most favourable location to outsource business, however its more important to consider the kind of business one would like to outsource and to which location as India is a diverse and multi cultural country giving way to some handicap.

“Think outsource, Think India”

Conrad. “business outsource analyst”