Archive for February, 2008

Wiki admin!

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Rock!

I am now an Admin on the OLPC wiki!

Now I can move pages and block people and stuff!

Mohahaha!  And now the world!

OLPC + CC Hackathon : submit books & music to LiveContent

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One Laptop per Child + Creative Commons are gathering free books, music and media for the LiveContent DVD CC is mastering this month. Join us in Cambridge and San Fran this Saturday, or choose materials on your own ( see http://olinolpc.org and http://wiki.creativecommons.org/Content_… ).

It’s Mel and Nicole’s OLPC group at OLIN throwing a HackingJam. It’s going to be a pretty cool event IMO. I would of course, love to go. But that’s not going to happen since it’s across the country. Maybe this summer?

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OLPC Community News: Weekly Zine! Issue 0

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The first issue of the Weekly Zine has been posted to the wiki.  Expect more from this project.  It’s awesome licious!

http://wiki.laptop.org/go/Weekly_zine/0 

OLPC Support, one great response

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The OLPC Support Gang gets tons of abuse. We’re the people who answer all of the emails that come into help@laptop. We’re all unpaid, and just want to help people. When we can’t solve a person’s problem, or if the XO doesn’t go to all of their Flash websites, or isn’t able to do everything that a $2000 Dell can, we get flak for it.

There are tons of examples of angry customers (which I’m pretty sure I shouldn’t can’t post). But I think that this message to a customer from one of the Support Gang is exactly what G1G1 recipients should understand, something they never understood, or decided to ignore:

Always remember rule number one of the XO. You are not the customer. The
XO is great fun, and stretching it’s capabilities towards our firstKids in UlaanBaatar
world tasks can be entertaining (believe me, I’ve gone further than
most), but when it comes down to it, it just won’t be happy trying to do
a lot of things that you’d think that it should be able to do with no
problems. If in the end, you are disappointed that it can’t do this,
that, or the other thing that a more ‘normal’ box can, remember, it does
a lot of things for its real audience that nothing else can. And that’s
what it’s about.

Disclosure: I don’t answer tickets nearly as much as 95% of the group. When I say We, I’m not nearly as cool as some.

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