I hate bartering. It’s the one thing I despise about traveling the world; in different cultures, it’s not normal to haggle on prices of things. It’s not me. Tell me the price of something, sell it for the same price to everybody else, and everything is great.
I resent the fact that I could be sitting on a plane next to somebody who paid half what I did (though, with Randy’s and my smarts, we are probably more often than not the ones in the cheap seats). I resent car dealers and real estate brokers trying to sell you on things you don’t need, and I resent Comast for being such dicks.
A little over year ago Randy worked from home so he had the Comcast Triple Play (phone, internet, cable). When his job changed, he no longer need the home phone. He asked to drop the phone but keep cable and internet. Their response: the price would go up!
UP!…to use less service!
So we played a little trick and he called as a potential new customer. They offered him a cheaper rate with free installation. So, we canceled the account under his name and signed up under my name.
Flash-forward one year and my 1-year promotional rate for cable and internet (which had hovered in around $90) expired and the rates jumpted to nearly $140 for just cable and internet….and we don’t subscribe to any premium channels).
I called to see if we were eligible for any promotional deals and they said no, but if we want to get phone service, they’d give us phone, cable, and internet for $114. WTF? What is it with them giving you a cheaper rate only if you use more of their services. I don’t get it. I can have two products of $140…but I can have 3 products for $114? Shouldn’t is be the other way around?
Anyway, Randy called RCN and they did the opposite. They went all out to give us the cheapest rate possible. We are getting the exact same TV stations we had before (actually, it appears we’re getting even more HD channels), DVR, an extra cable box for the bedroom (free), free HBO for 3 months, free installation, one month of free service, and no contract. Oh yeah…and it’s all costing us $72/month.
That’s HALF the price of what Comcast was offering.
Now, I still hate that haggling is involved. I’d be happier if RCN offered that rate to everbody who calls for service. But I suspect they don’t. But at least they didn’t act like the monopoly Comcast is and essentially say “this is what you’ll get, and you’ll like it.”
Oh, RCN did the switch the next day and the service/reception has been great. So far, so good.
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