Bill Wendell of Real Estate Cafe poses a good Idea Starter question: What if homebuyers and sellers managed their own data? Sez Bill, Here are ten of our favorites ideas about how to retool the real estate industry with VRM. What are yours? He actually provides more than ten. Here’s a sample: 5. Buyers will [Read More →]
We’re filling up
August 13, 2010 — Doc SearlsOur VRM+CRM workshop, exactly two weeks away, is filling up. We have about 70 people signed up so far, and if we get too many more we may be spilling out of our spaces. So, if you care about VRM development, and how it matches up with what’s happening on the CRM side, register soon. [Read More →]
Check out EnThinnai
August 13, 2010 — Doc SearlsRao Aswath, a technologist and telecom industry veteran of long standing, has been working on EnThinnai, which he describes as a VRM tool and more. He runs down a list of VRM principles (in some detail), and concludes, It is apparent that EnThinnai meets almost all of the principles set forward for VRM. The way EnThinnai [Read More →]
The First VRM+CRM Workshop
July 31, 2010 — Doc SearlsThe first VRM+CRM workshop will take place on 26-27 August, at Harvard Law School. It’s free. You can register here. The purpose is to get VRM and CRM developers and other interested parties (such as CRM customers) together to start building out the common ground between them. That common ground is potentially very huge. CRM is [Read More →]
Positioning VRM
July 23, 2010 — Doc Searls@JulianGay just put up a terrific piece called Beyond Social CRM that positions VRM very nicely. Here’s the graphic: It’s important for anybody who wants to see how these pieces fit together. VRM’s scope goes into the post-transaction zone as well, but I also don’t want to get too ambitious here. The ovals do a [Read More →]
Words to the Whys
June 29, 2010 — Doc Searls“The best way to destroy a relationship is to try to manage what the other person does.” — Allan Mitchell in A Question of Survival.
Managing relationships, not each other
May 24, 2010 — Doc SearlsDuring the Industrial Age, the power asymmetry between vendor and customer got so steep that vendors got to talking about customers as if the latter were cattle or slaves. Customers became “targets” that vendors “captured,” “acquired,” “locked in” and “managed.” As the Information Age dawned, however, customers gradually became more independent. So, midway into the [Read More →]
#vrm on twitter- This is a "Must View"- tells the #VRM story. RT @candres: VRM - The Intention Economy (15 min Q-time Movie) http://tinyurl.com/263bysj #VRM
- VRM - The Intention Economy (15 min Q-time Movie) http://tinyurl.com/263bysj #VRM #in Http://tinyurl.com/
- #CRM and #VRM Meet-up thoughts - http://tinyurl.com/2b9awac #sCRM via @denispombriant
- RT @mkrigsman: Marin County implicitly acknowledges wasting $30 million on #SAP software and #Deloitte Consulting. #itfail (@dsearls) #VRM #CIO
- RT @mkrigsman: Marin County implicitly acknowledges wasting $30 million on #SAP software and #Deloitte Consulting. #itfail (@dsearls) #VRM #CIO