PGreenburg: should we call CRM 2.0….duh…..VRM? Bart Stevens: VRM vrs the “I waste a 1 billion dollar/year industry, and The wheel, fire and… VRM. Nick Brisbourne: VRM – requirements of a good service. Keith Hopper: Empowering the individual creates beneficial outcomes and cultivates an environment where these contributions are most valuable. Since the best participatory [Read More →]
