Identity is personal

It’s as simple as that. Identity is not corporate. That means no company is going to “win” at personal identity, any more than any company can win at being you or me. It makes no sense. But meanwhile, there’s this big war going on over identity, that Mike Elgan of CultOfMac covers (from the Apple [Read More →]

Outlining -> VRM

Dave Winer‘s SmallPicture is a vendor I’ve been relating to from the start, mostly by cheering on development, for example of Fargo, the online outliner I describe here. Now that SmallPicture has a reader, I can copy and paste the HTML from my Fargo outline into WordPress under its HTML tab. This makes piling up and [Read More →]

Intentcasting mojo

Nice piece on Intently.co and intentcasting in 7 Days. Titled Intently.co – the new website where the firms come to you…, it’s right up the VRM alley. An excerpt: A global site or rather ‘intention engine’ called Intently.co is making it possible for suppliers who are listening to respond to buyers’ requests in the UAE [Read More →]

VRM Roundup

Some collected items, some old, some new… Products I Want, an intentcasting post by Johannes Ernst. On cricket, riots, trust and customer advocacy and The Dimes; a modern retail fable, by JP Rangaswami. Own your identity, by Phil Windley, responds to The VRM perspective. On personal clouds: The personal clouds wiki Introducing SquareTag, An API for my [Read More →]

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VRM development work

I’ll be having a brown bag lunch today with a group of developers, talking about VRM and personal clouds, among other stuff that’s sure to come up. To make that easier, I’ve copied and pasted the current list from the VRM developers page of the ProjectVRM wiki. If you’d like to improve it in any [Read More →]

VRM taking root in France

I love this tweet from @CaroCondamin Le concept du Vendor Relationship Management par ProjectVRM http://www.caroline-condamin.com/vrm/  #VRM Following the links, I see she works for OneCub, a VRM company in France. Here she also includes this simple and handy graphic, which nicely illustrates the reciprocity between CRM and VRM: Thanks to the good work done by Fing and others in [Read More →]

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Toward a matrix of APIs

At  the 2006 O’Reilly Emerging Technology conference, Cal Henderson, then of Flickr, gave a long session called “Launching and scaling new Web services.” As I recall, among the many things he explained well were some principles behind the Flickr API. One of those principles was user access to data. The API should be one that [Read More →]

Driving VRM with car data and APIs

Go read OnStar gives Volt owners what they want: their data, in the cloud, by Sean Gallagher, in Ars Technica. It’s a VRM story. The vendor is Chevrolet, the vended product is the Volt, and the relationship management is a DIY hack by one customer. The story begins, You probably don’t think of your car as a developer [Read More →]

VRM happenings in the U.K.

The tweets have been rolling in… @Ctrl-Shift  Identity Assurance: Mydex’s unique contribution. An interview with @dejalexander @MydexCIC http://www.ctrl-shift.co.uk/news/2012/11/15/identity-assurance-mydexs-unique-contribution/ … @williamheath‏ @321CtrlShift interview with my colleague @dejalexander on @MydexCIC and #IDAssurance http://is.gd/7yyiZk  #VRM @Mydex CIC‏ Very thoughtful @SimonTucker blog post about today’s DWP announcement http://is.gd/zRslHa  #IDAssurance #VRM @williamheath‏ For those who wondered how #VRM would first break in the popular press: http://bit.ly/107SqT9  #DailyMirror #Midata #CtrlShift So let’s unpack those. First, the DWP (Department [Read More →]

Intentcasting

I’ve lately been posting under Dave Winer‘s threads, using an OPML editor. One of Dave’s latest posts bowls right up a big VRM alley, as he says in this tweet here. That alley is Intentcasting. From my reply: In the VRM development community, we started out calling the latter category “Personal RFPs,” but in the last [Read More →]