I just learned via Mark Scrimshire (@ekivemark) that a VRM panel — Are Free Customers Better Than Captive Ones? — has been accepted for the next SXSW. That means people voted for it, even though I had forgotten about it and didn’t promote it all. (Did anyone else? Dunno yet.) The location is listed as Startup [Read More →]
Signs of progress
October 19, 2011 — Doc SearlsThe bottom line (literally) of this report on the Consumer Energy Summt in the UK is this piece of excellent news: …energy companies have agreed to give consumers access to their data in electronic format as part of the government Midata programme. Connect.me, a VRM company, gives us a way to construct “trust frameworks” among ourselves. They [Read More →]
Personal leverage for personal data
April 28, 2011 — Doc SearlsVRM is starting to snowball. You can see it in the Twitter scroll there on the right, and in Twitter searches for #VRM. Gaining velocity lately is personal data. To look down that vector, I’ll connect several links. The first is Show Us the Data. (It’s Ours, After All), by Richard H. Thaler in the New [Read More →]
Prepping for IIW
April 20, 2011 — Doc SearlsCode talks, talk walks, Craig Burton just said in a phone conversation about IIW #12, which is coming up in Mountain View in the first week of May: the week after next. I like the spirit of that statement. Lots of VRM and related development efforts will be present there. Same goes for lots of APIs, [Read More →]
Fourth parties and VRM
April 13, 2011 — Doc SearlsOne of my oldest jokes (from back when I used to write them) was “With the two party system you can clean up one while you’re having the other.” Well, I kind of raised the ante with VRM and the Four Party System, almost exactly two years ago. The idea was to label a category of [Read More →]
How customers matter more than data about them
February 4, 2011 — Doc SearlsWhen I ran across Inc.‘s The 5 Habits of Quality Focused Companies, I was intrigued, because I thought maximizing personal contact with customers would be one of the five. Instead the closest Inc. came was this: 2. They collect and analyze data. Collecting data is more common than ever, particularly with the advent of Web analytics. [Read More →]
Conversational Commerce Conference
February 2, 2011 — Doc SearlsIf you’re in the Bay Area and care about VRM, please try to make the Conversational Commerce Conference (aka C3) in San Francisco today and/or tomorrow. It’s put on by Dan Miller and other friends at Opus Research. They describe the conference thusly: Marketing and customer service are on a collision course. Social media now [Read More →]
The Personal Data Story
October 12, 2010 — Doc SearlsYesterday MyDex launched its Community Prototype at IIW. Coverage — Big long list of #mydex tweets NewMediaAge: DMA and government departments trial data privacy platform Civil Society: Consumers can control their data in new data store The whole release: Today (Monday October 11) Mydex announced a live test of its revolutionary Personal Data Store service. [Read More →]
#vrm on twitter- Now the irrepressible ePatient Dave issues an RfP for treatment of his skin cancer http://t.co/tZq2G7sz #CtrlShift #VRM HT Doc
- need your lips on my neck!! #vrm
- Icchh Loana est moche #Vrm
- RT @dsearls: Congrats to @TingFTW (http://t.co/e64tIOVW, the new mobile phone company), now live. My #VRM take: http://t.co/tfXiaYG6
- Congrats to @TingFTW (http://t.co/e64tIOVW, the new mobile phone company), now live. My #VRM take: http://t.co/tfXiaYG6