Prototyping a new business model for everything

October 13, 2011 — Doc Searls

For IIW next week, Craig Burton and I have been working on a prototype demonstrating EmanciPay, using ListenLog on the Public Radio Player app from PRX.  The description at the EmanciPay link is minimal so far, but the model has a great deal of promise, because what it puts forward is a new business model for [Read More →]

Posted in EmanciPay, freedom, Initiatives, Links, ListenLog, open source, Personal Data, r-button, self-tracking, social, user-driven, Vertical ideas, VRM, Workshops. 1 Comment »

VRooMing along

June 29, 2011 — Doc Searls

A quick progress report on a number of VRM fronts. First, lots of action around TrustFabric.org, a VRM company in South Africa. To get some background on context, start with KYC: Know Your Customer. This good-sense imperative takes on official qualities when banking is involved, or holes are left for criminals to slip through. In [Read More →]

Posted in crm, News, Personal Data, Workshops. 2 Comments »

IIW dev job: ListenLog

April 29, 2011 — Doc Searls

Craig Burton has a nice tutorial on developing VRM applications, using ListenLog as both an example and a challenge for next week at IIW. ListenLog is the brainchild of Keith Hopper and the collaborative result of efforts by folks from NPR, PRX and other public radio institutions, as well as the Berkman Center and volunteers [Read More →]

Posted in EmanciPay, Events, Horizontal ideas, ListenLog, open source, Personal Data, personal informatics, r-button, Scenarios, self-tracking, Technology, user-driven, Vertical ideas, VRM, Workshops. Comments Off »

Personal leverage for personal data

April 28, 2011 — Doc Searls

VRM is starting to snowball. You can see it in the Twitter scroll there on the right, and in Twitter searches for #VRM. Gaining velocity lately is personal data. To look down that vector, I’ll connect several links. The first is Show Us the Data. (It’s Ours, After All), by Richard H. Thaler in the New [Read More →]

Posted in Events, freedom, Horizontal ideas, Initiatives, Personal Data, Privacy, Problems, Technology, user-driven, Vertical ideas, VRM, Workshops. 1 Comment »

Fourth parties and VRM

April 13, 2011 — Doc Searls

One of my oldest jokes (from back when I used to write them) was “With the two party system you can clean up one while you’re having the other.” Well, I kind of raised the ante with VRM and the Four Party System, almost exactly two years ago. The idea was to label a category of [Read More →]

Posted in Events, Horizontal ideas, Technology, user-driven, VRM, Workshops. 1 Comment »

How customers matter more than data about them

February 4, 2011 — Doc Searls

When I ran across Inc.‘s The 5 Habits of Quality Focused Companies, I was intrigued, because I thought maximizing personal contact with customers would be one of the five. Instead the closest Inc. came was this: 2. They collect and analyze data. Collecting data is more common than ever, particularly with the advent of Web analytics. [Read More →]

Posted in Companies, crm, Events, Horizontal ideas, Personal Data, Problems, VRM, VRM+CRM, Workshops. 6 Comments »

Pushing for Pull and the Open Web

December 6, 2010 — Doc Searls

The Open Web Movement: A Call to Action, is the latest from David Siegel. He writes, The companies with the most market share – Apple, Google, Facebook – want to “own the customer” by trapping them. And the media is buying the crack they are selling. Each of these companies has its own way of [Read More →]

Posted in freedom, Privacy, Problems, user-driven, VRM, Workshops. Tags: , , , , . 3 Comments »

VRM+CRM Follow-Up

September 3, 2010 — Doc Searls

It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew on. (Note: This is cross-posted here.) First, Bill Wendell‘s RealEstateCafe wiki has a nice outline of sessions at the workshop. Better than our own, [Read More →]

Posted in Companies, EmanciPay, Events, Initiatives, Legal, Links, r-button, VRM, VRM+CRM, Workshops. 1 Comment »

VRM vertical: real estate

August 25, 2010 — Doc Searls

Bill Wendell of Real Estate Cafe poses a good Idea Starter question: What if homebuyers and sellers managed their own data? Sez Bill, Here are ten of our favorites ideas about how to retool the real estate industry with VRM.  What are yours? He actually provides more than ten. Here’s a sample: 5.  Buyers will [Read More →]

Posted in crm, Events, freedom, Vertical ideas, VRM, VRM+CRM, Workshops. 1 Comment »

We’re filling up

August 13, 2010 — Doc Searls

Our VRM+CRM workshop, exactly two weeks away, is filling up. We have about 70 people signed up so far, and if we get too many more we may be spilling out of our spaces. So, if you care about VRM development, and how it matches up with what’s happening on the CRM side, register soon. [Read More →]

Posted in crm, Events, Technology, user-driven, VRM, VRM+CRM, Workshops. Comments Off »
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