Pushing for Pull and the Open Web

The Open Web Movement: A Call to Action, is the latest from David Siegel. He writes, The companies with the most market share – Apple, Google, Facebook – want to “own the customer” by trapping them. And the media is buying the crack they are selling. Each of these companies has its own way of [Read More →]

VRM+CRM Follow-Up

It’s been a week since VRM+CRM 2010, and there have been many conversations on private channels (emails, face-to-face, phone-to-phone, face-to-faces), all “processing,” as they say. Meanwhile we also have some very interesting postings to chew on. (Note: This is cross-posted here.) First, Bill Wendell‘s RealEstateCafe wiki has a nice outline of sessions at the workshop. Better than our own, [Read More →]

VRM vertical: real estate

Bill Wendell of Real Estate Cafe poses a good Idea Starter question: What if homebuyers and sellers managed their own data? Sez Bill, Here are ten of our favorites ideas about how to retool the real estate industry with VRM.  What are yours? He actually provides more than ten. Here’s a sample: 5.  Buyers will [Read More →]

We’re filling up

Our VRM+CRM workshop, exactly two weeks away, is filling up. We have about 70 people signed up so far, and if we get too many more we may be spilling out of our spaces. So, if you care about VRM development, and how it matches up with what’s happening on the CRM side, register soon. [Read More →]

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The First VRM+CRM Workshop

The first VRM+CRM workshop will take place on 26-27 August, at Harvard Law School. It’s free. You can register here. The purpose is to get VRM and CRM developers and other interested parties (such as CRM customers) together to start building out the common ground between them. That common ground is potentially very huge. CRM is [Read More →]

Cooperation vs. Coercion

We think of markets as competitive places: arenas, battlegrounds, playing fields, boxing rings. Which they are, if you look at them from the standpoint of vendors. As buyers, we do want vendors to compete, of course. But we also want them to cooperate — with us. From our perspective, markets are places where we shop, [Read More →]

The Mine! Project at BarCamp Antwerp

The Mine! Project is closer to my personal ambitions for VRM — developing base-level open source tools that give individuals both independence and constructive means for engaging with others in the world — than any other project I know. It’s also living proof that a user can get geeks to do what she or . . .

VRM Impact

The shot above was made at the Kynetx Impact conference, which is the first one I’ve been to where VRM was a serious topic on its own — an acronym thrown around by participants, in ways that made clear that they knew what it was. No explanation required. In other words, this wasn’t a VRM [Read More →]

Event horizons

Photo galleries from the VRM West Coast Workshop and VRooM Boston 2009 are up. Tim Hwang has an excellent follow up (Geek Insurance! — go read it) to the Getting Personal With Data panel, which turned (as we had intended) into a round-table discussion involving everybody in the room (including Adriana Lukas, via live video [Read More →]

Real Estate and VRM

Bill Wendel of Real Estate Cafe is one of the first people I met after becoming a fellow at the Berkman Center three years ago. What he’s been doing for a long time is right up the VRM alley: equipping users (whether buyers or sellers) with the means to become independent of controlling institutions and [Read More →]