Driving VRM with car data and APIs

Go read OnStar gives Volt owners what they want: their data, in the cloud, by Sean Gallagher, in Ars Technica. It’s a VRM story. The vendor is Chevrolet, the vended product is the Volt, and the relationship management is a DIY hack by one customer. The story begins, You probably don’t think of your car as a developer [Read More →]

VRM happenings in the U.K.

The tweets have been rolling in… @Ctrl-Shift  Identity Assurance: Mydex’s unique contribution. An interview with @dejalexander @MydexCIC http://www.ctrl-shift.co.uk/news/2012/11/15/identity-assurance-mydexs-unique-contribution/ … @williamheath‏ @321CtrlShift interview with my colleague @dejalexander on @MydexCIC and #IDAssurance http://is.gd/7yyiZk  #VRM @Mydex CIC‏ Very thoughtful @SimonTucker blog post about today’s DWP announcement http://is.gd/zRslHa  #IDAssurance #VRM @williamheath‏ For those who wondered how #VRM would first break in the popular press: http://bit.ly/107SqT9  #DailyMirror #Midata #CtrlShift So let’s unpack those. First, the DWP (Department [Read More →]

Intentcasting

I’ve lately been posting under Dave Winer‘s threads, using an OPML editor. One of Dave’s latest posts bowls right up a big VRM alley, as he says in this tweet here. That alley is Intentcasting. From my reply: In the VRM development community, we started out calling the latter category “Personal RFPs,” but in the last [Read More →]

VRM happenings in France

Before I spoke briefly to the Cap Digital innovation cluster in Paris a few weeks ago, I asked how many in the audience had heard of VRM. Every hand went up. FING, the Foundation Internet Nouvelle Génération, has been hip to VRM for some time. So have many of its members, which overlap with Cap Digital and [Read More →]

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Linklings

Here’s an overdue compilation of stuff I’ve been saving up to share. Many items have slipped through the cracks, but I want to get at least these up. The plural of personal is social, by JP Rangaswami. The punchlines (read through — there are many): Business is personal. It’s about relationships. It has always been [Read More →]

Posted in Companies, crm, Demand chain, social, Vertical ideas, VRM. Comments Off »

The identity problem

Robin Wilton (@futureidentity) has been wrestling with identity issues for longer than I have, and deeper in the trenches. It is from one of those — IGF2012 (The Internet Governance Forum for Sustainable Human and Economic Development) — that he issued a deep and thoughtful post today on the topic of identity. His central distinction: 2. [Read More →]

Toward the Internet of Everythings

So @xl_cr tweets, Do you really believe the customer is in charge? If so check out @dsearls @vrm or visit ProjectVRM at http://projectvrm.org  #vrm Since ProjectVRM.org is the shortcut to http://blogs.harvard.law.edu/vrm, that link goes here. XL.CR is here. All the copy there says, Ever upward. Empowering buyers through invention. “Webify your world with a Twine. http://t.co/cQxQLx7Z via @supermechanical— xl_cr [Read More →]

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VRM at IIW

Below: two whiteboards from our VRM planning day, yesterday, in prep for #IIW, which is going on right now in Mountain View. I’ll explain later. Mostly right now I want to put these up to bring topics back to mind for folks who were there.    

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Time for subscribers to fix the broken subscription business

I love the New York Times. I’ve been buying and reading the paper for most of my life, and consider it the best newspaper in the world. And, now that I’m spending more time in New York, I want to subscribe to at least the digital edition. But trying to subscribe is a freaking ordeal. [Read More →]

IIW XV

The XVth IIW is coming up on October 23-25 at the Computer History Museum in Mountain View, and VRM will be, as usual, a big topic — or collection of topics — there. IIW stands for Internet Identity Workshop, but the topical range is much wider than identity alone. Front and center for the last [Read More →]