Life Management Platforms

Kuppinger Cole, an analyst firm headquartered in Germany, has been hip to VRM for a long time. They gave ProjectVRM an award (that’s it there on the right) at the EIC (European Identity Conference) in 2008, and have been following VRM developments closely ever since. A number of VRM developers were there again at this year’s [Read More →]

VRM at IIW

VRM was a hot topic at IIW last week, with at least one VRM or VRM-related breakout per session — and that was on top of the VRM workshop held at Ericsson on Monday, April 30, the day before IIW started. (Thanks to Nitin Shah and the Ericsson folks for making the time and space available, [Read More →]

Complaining vs. Buying

Q: “What’s the difference between a tweeter and a customer?” A: “One complains, the other buys.” Just had to write that down. The Q and the A came in the midst of a VRM conference call that also touched on CRM, VRM+CRM, sCRM, trust frameworks, identity and other stuff. Not saying that’s a fair characterization, [Read More →]

Google’s Wallet and VRM

Yesterday Google opened the curtain on Google Wallet. I think it’s the most important thing Google has launched since the search engine. Here’s why: Reason #1: We’ve always needed an electronic wallet, especially one in our mobile phone. And, although others have tried to give us one, it hasn’t worked out for them, because… Reason #2: We’ve [Read More →]

Prepping for IIW

Code talks, talk walks, Craig Burton just said in a phone conversation about IIW #12, which is coming up in Mountain View in the first week of May: the week after next. I like the spirit of that statement. Lots of VRM and related development efforts will be present there. Same goes for lots of APIs, [Read More →]

Stuff going on

Loose beginnings: Yesterday Thomas Ruddy, who lives in Switzerland and words for the government there, gave me a variant on the old “On the Internet nobody knows you’re a dog” line. It was this: “On the Internet, every vendor knows you’re a dog.” And treats you like one, because that’s the way the system is rigged. [Read More →]

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Do we have to “trade off” privacy?

Look up privacy trade-offs on Google and you’ll get more than 150,000,000 results. The assumption in many of those is that privacy is something one can (and often should) trade away. Also that privacy trading is mostly done with marketers and advertisers, the most energetic of which take advantage of social media such as Twitter, FourSquare [Read More →]

VRM+FSW+PDS

Here’s a great video by Markus Sabadello. It draws, literally, the connections between VRM, the Federated Social Web, and Personal Data Stores. Here’s his blog post on the same topic, which also includes the video. Dig ‘em. In case you’re wondering, he’s standing in Austria, with the Danube and Slovakia in the distance.

VRMomentum

Thanks to a question from @RebeccaCaroe, VRM is now on the radar of Peppers & Rogers, a business consulting group I have followed and respected for nearly two decades. Much of what we’re doing with VRM is right in line with what Peppers & Rogers have been writing and talking about for the duration, so [Read More →]

Check out EnThinnai

Rao Aswath, a technologist and telecom industry veteran of long standing, has been working on EnThinnai, which he describes as a VRM tool and more. He runs down a list of VRM principles (in some detail), and concludes, It is apparent that EnThinnai meets almost all of the principles set forward for VRM. The way EnThinnai [Read More →]