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f/k/a archives . . . real opinions & real haiku

February 4, 2004

Legal Journalism Avoids Legal Ethics

Filed under: pre-06-2006 — David Giacalone @ 9:37 pm

newspaper what ethics?

 

Reporter >Wendy Leibowitz has some strong and well-justified words about legal ethics and how little attention legal journalism gives to them, at Jurist‘s group weblog Law Reporting. (“coverage of legal ethics, and shame“, 02-03-04)   Wendy is reacting to yesterday’s NYT article, In a Complex World, Even Lawyers Need Lawyers, which describes the growing number of law firms employing in-house general counsel to help handle ethics issues, such as those that arise when taking on a new client whose interests may conflict with a current client.   

 

Wendy points out:


Now, once upon a time, say, ten years ago, the idea of representing someone who wants to sue an existing firm client would have been unthinkable. The conflict of interest was too clear — the ethical rules require an undivided duty of loyalty to your client. I’m surprised that the article doesn’t mention that, or even touch base with a legal ethics pontificator who would point that out.

With greed more persuasive than ethics, the job of the law firm general counsel is to “show us how we can represent both parties to a lawsuit without getting sued.”  Wendy concludes that the article: 



[S]hows that ethical standards in the case of private law firms have dropped dramatically, and not to the benefit of the client, but solely to benefit the profits of the law firm.  I hope that legal journalists will point this out.

 

But coverage of legal ethics is shamefully scanty and haphazard. Most people assume that legal journalism just means coverage of litigation, and so . . . [w]hile the celebrities get carpet-bomb coverage, the real practices that disadvantage ordinary clients are kept far from view. [emphasis added]

Wendy’s weblog-mate Jack Ayers has a few choice words, too, on the topic.  Thanks to Howard Bashman for directing me over to this excellent weblog, where “Legal journalists and law professors discuss law and the media.

 

A Northwest Law Firm That’s Run Like Southwest Air

Filed under: pre-06-2006 — David Giacalone @ 7:17 pm

jet takeoff . .

Larry Bodine recently wondered what would happen if a law firm were run like Southwest Airlines.  Neither he nor I thought we’d ever see such an animal.  Evan Schaeffer also scoffed at the notion.  Today, I learned that a 30-attorney San Francisco law firm, Rogers Joseph O’Donnell & Phillips, might have already achieved SWA status in its work environment.   The firm was honored recently with a Psychologically Healthy Workplace Award by the American Psychological Association.   According to an article in Washington Lawyer that stresses the great need for lawyers to reduce workplace stress (“from the President: A Healthy Workplace is a Wealthy Workplace,” by Shirley Ann Higuchi, Feb. 2004):


      “The firm has adopted two strategies: making the organizational structure less hierarchical and allowing employees to have a say in the nature of their work environment. Hence secretaries don’t just receive job evaluations; they design their own performance reviews and can evaluate the attorneys as well. New hires are required to introduce themselves to all of the firm’s employees, and all employees are expected to have an open-door policy to foster frequent and open communication.


       “Town hall meetings are a regular occurrence, and employees are encouraged to communicate in an honest and open fashion. Employees know that although there is no guarantee their ideas or concerns will always be accepted, their thoughts will at least be heard, evaluated promptly, and responded to fully.


     “When the firm first adopted these strategies, it was hoping that by treating its employees well it would lead to their treating the firm’s clients well, and such treatment was important for business. The measures have paid off: morale, productivity, and client satisfaction are at an all-time high.”

Higuchi, the DC Bar President, notes that there is no one model for such creating a healthy workplace, and she suggests a number of other practices that might work in law firms.  She concludes that “Such practices are increasingly showing themselves to be not just good, but necessary for both employee satisfaction and organizational success.”


     The principle at stake here, the thread that runs through all healthy workplace practices, is simple. It appears that health and wealth are not mutually exclusive. They work in tandem and are, in fact, mutually supportive.

Postscript (02-05-04): Matt Homann has a  good post on the topic of keeping employees happy:  An Employee’s Perfect Law Firm.

Feel Especially Protected This Week?

Filed under: pre-06-2006 — David Giacalone @ 4:19 pm


diner dude . . .


Hey, Consumers, we’re right in the middle of National Consumer Protection Week (the 6th Annual, in fact).  President Bush proclaimed it on Monday, with the reminder that “This year’s theme, ‘Financial Literacy: Earning a Lifetime of Dividends,’ highlights the importance of financial education to consumer protection.”  The FTC has an informative press release, too, with links to financial resources for consumers.  (Thanks to Jurist Paperchase for the reminder to celebrate and educate.)


My decade at the Federal Trade Commission might make me a bit biased, but I think the Commission has the right approach to consumer protection:



  1. help consumers be fully informed when making their decisions and asserting their rights
  2. promote competition in price, quality, innovation, etc.
  3. have a strong enforcement presence


You can find a directory of FTC consumer information here.  The FTC website has a lot of good information about credit, investments, e-commerce and internet issues.

Go to Consumer.gov for a gateway to consumer information from the federal and state governemnts.  While clicking around today, I discovered a webpage with links to federal Information in Other Languages25 languages!  It’s interesting to see what’s available in various languages — the materials vary greatly. 

 

don't forget  Finally, to my lawyer colleagues:  Please don’t forget that clients are consumers, too.  They deserve:



  • to be fully informed of options and rights;


  • all the benefits of vigorous competition;


  • the protection of vigilant and effective regulatory watchdogs


  • special treatment every week.

e&h-e&h-e&h


Speaking of consumer fraud, thanks to The Fool in the Forest for mentioning my essay on Haiku & the Fair Use Doctrine in an interesting post today on Forgery and Plagiarism. 

Estate Planners in California Seek a Devilish Repose

Filed under: pre-06-2006 — David Giacalone @ 11:18 am

The Trusts and Estates Section of the California Bar is praying for a special statute of limitations that would, according the legal reform group HALT, “effectively immunize estate planners from malpractice liability.”  See HALT’s Press Release (02-01-04) .  As HALT explains:



Current law tolls the statute of limitations for legal malpractice actions until a plaintiff sustains actual injury, and in the context of estate planning, this usually occurs at the time of probate. At that point, the plaintiff must file suit within a year of when she discovers or should have discovered the facts constituting the attorney’s wrongful act or omission or within four years from the date of the wrongful act or omission, whichever occurs first.


hourglass . .


Eager to shield themselves from liability after they have drafted a trust or will, estate planners are urging the [California Law Revision] Commission to recommend a special statute of repose exception for estate planning malpractice. Under a statute of repose, victimized plaintiffs would have only a few years after the drafting of an estate plan-the proposals range from five to 10 years-to bring a legal malpractice action.


In the alternative, estate planners recommend a notice-triggered time limit. Under this scheme, an estate planner would send her client a letter terminating the attorney-client relationship and triggering a four-year period to commence suit for malpractice. Beneficiaries would receive no notice.


HALT Executive Director James C. Turner stated that “This ill-conceived proposal would cut off meaningful accountability for estate attorneys and should be rejected by responsible members of the bar.”   Personally, I’m especially moved by the whining argument of one attorney before the California Commission (quoted in a Los Angeles Daily Journal  article, Jan. 30,2004, by HALT’s James C. Turner and Suzanne M. Mishkin): 



 “[T]wenty years later I still have to worry about the hundred or so estate plans I worked on as a fledging associate! And unless you do something about it, I will have to worry about it twenty years hence!” She went on to complain that the “specter of that Sword of Damocles still hanging over my gray and trembling head twenty years from now is not pleasant.”


HALT’s response rings true:  “The problem is not the expense of malpractice insurance; the problem occurs when attorneys draw up estate plans-legal instruments that are often the most important and precious to clients and families-without possessing the requisite skill and experience or exercising the necessary care. The statute of limitations for legal malpractice should not be dramatically altered to immunize the errors of inexperienced and incompetent attorneys.


HALT’s full submission to the California Commission is available here.

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