October 14, 2012

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Uninstalled is Michael O'Connor ClarkeMichael O’Connor Clarke’s blog — a title that always creeped me out a bit, kind of the way Warren Zevon‘s My Ride’s Here did, carrying more than a hint of prophesy. Though I think Michael meant something else with it. I forget, and now it doesn’t matter because he’s gone: uninstalled yesterday. Esophogeal cancer. A bad end for a good man.

All that matters, of course, is his life. Michael was smart and funny and loving and wise far beyond his years. We bonded as blogging buddies back when most blogs were journals and not shingles of “content” built for carrying payloads of advertising. Start to finish, he was a terrific writer. Enviable, even. He always wrote for the good it did and not the money it brought. (Which, in his case, like mine and most other friends in the ‘sphere, was squat.) I’ll honor that, his memory and many good causes at once by sharing most of one of his last blog posts:

Leaky Algorithmic Marketing Efforts or Why Social Advertising Sucks

Posted on May 9, 2012

A couple of days ago, the estimable JP Rangaswami posted a piece in response to a rather weird ad he saw pop up on Facebook. You should go read the full post for the context, but here’s the really quick version.

JP had posted a quick Facebook comment about reading some very entertainingly snarky Amazon.com reviews for absurdly over-priced speaker cables.

Something lurking deep in the dark heart of the giant, steam-belching, Heath Robinson contraption that powers Facebook’s social advertising engine took a shine to JP’s drive-by comment, snarfled it up, and spat it back out again with an advert attached. A rather… odd choice of “ad inventory unit”, to say the least. Here’s how it showed up on on of JP’s friends’ Facebook news feeds:

I saw JP post about this on Facebook and commented. The more I thought about the weirdness of this, the longer my comment became – to the point where I figured it deserved to spill over into a full-blown blog rant. Strap in… you have been warned.

I’ve seen a lot of this kind of thing happening in the past several months. Recently I’ve been tweeting and Facebooking my frustration with social sharing apps that behave in similar ways. You know the kind of thing – those ridiculous cluewalls implemented by Yahoo!, SocialCam, Viddy, and several big newspapers. You see an interesting link posted by one of your friends, click to read the article, and next thing you know you’re expected to grant permission to some rotten app to start spamming all your friends every time you read something online. Ack.

The brilliant Matthew Inman, genius behind The Oatmeal, had a very smart, beautifully simple take on all this social reader stupidity.

It’s the spread of this kind of leaky algorithmic marketing that is starting to really discourage me from sharing or, sometimes, even consuming content. And I’m a sharer by nature – I’ve been willingly sharing and participating in all this social bollocks for a heck of a long time now.

But now… well, I’m really starting to worry about the path we seem to be headed down. Or should I say, the path we’re being led down.

Apps that want me to hand over the keys to my FB account before I can read the news or watch another dopey cat video just make me uncomfortable. If I inadvertently click through an interesting link only to find that SocialCam or Viddy or somesuch malarkey wants me to accept its one-sided Terms of Service, then I nope the hell out of there pretty darn fast.

How can this be good for the Web? It denies content creators of traffic and views, and ensures that I *won’t* engage with their ideas, no matter how good they might be.

All these examples are bad cases of Leaky Algorithmic Marketing Efforts (or L.A.M.E. for short). It’s a case of developers trying to be smart in applying their algorithms to user-generated content – attempting to nail the sweet spot of personal recommendations by guessing what kind of ad inventory to attach to an individual comment, status update, or tweet.

It results in unsubtle, bloody-minded marketing leaking across into personal conversations. Kinda like the loud, drunken sales rep at the cocktail party, shoe-horning a pitch for education savings plans into a discussion about your choice of school for your kids.

Perhaps I wouldn’t mind so much if it wasn’t so awfully bloody cack-handed as a marketing tactic. I mean – take another look at the ad unit served up to run alongside JP’s status update. What the hell has an ad for motorbike holidays got to do with him linking to snarky reviews of fancyass (and possibly fictional) speaker cables? Where’s the contextual connection?

Mr. Marketer: your algorithm is bad, and you should feel bad.

As you see, Michael was one of those rare people who beat the shit out of marketing from the inside. Bless him for that. It’s not a welcome calling, and Lord knows marketing needs it, now more than ever.

Here are some memorial posts from other old friends. I’ll add to the list as I spot them.

And here is his Facebook page. Much to mull and say there too. Also at a new memorial page there.

It’s good, while it lasts, that our presences persist on Facebook after we’re gone. I still visit departed friends there: Gil Templeton, Ray Simone, R.L. “Bob” Morgan, Nick Givotovsky.SupportMichaelOCC.ca is still up, and should stay up, to help provide support for his family.

His Twitter stream lives here. Last tweet: 26 September. Here’s that conversation.

New York at night

The conditions were what pilots call “severe clear” from Charlotte to New York on Thursday night. I made sure (paying $44 to USAirways) that I had a window seat on the left side, and had a perfect view through an imperfect window of nearly every city and town from Charlotte to New York.

Rolling by went Greensboro-High Point-Winston-Salem, Burlington-Graham, Chapel Hill and Durham, Petersburg, Richmond, Fredericksburg, Washington D.C., Baltimore, Wilmington, Philadelphia, Trenton, and then, finally: New Yawk in her great sparkling self. From the air at night it does indeed appear to be what the Letterman show calls The Greatest City in the World. From altitude at night most other cities look like splats of light; but New York bristles with buildings and throbs with traffic coursing through streets and urban arteries.

Where skyscrapers in lesser cites often seem there just to show off, in New York they are natural expressions of the city’s muscularity. They have to go up.

So I shot the whole trip. Most didn’t come out. (Not the best camera, lens or window — and shooting stationary settings at f1.8 at 1/20th of a second while flying through by “light chop” at 500 miles per hour tends to produce less than ideal results.) But The City looked too good not to post. So here it is.